MERCEDES-BENZ E-CLASS SALOON 2021 Owners Manual

*
N
NO
OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Obser
vethe information on towing and transport-
ing theve hicle in theve hicle Owner's Manual. P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel loc k.In
thefo llowing situations, only transporting the
ve hicle is permitted:
R the display is not working
or R
thev Towing not permitted See Owner's
Manual display message appears
Ex
Ex cep
cep tion:
tion: ifth eve hicle is located in a danger
zone, it can be reco vered from the danger zone
despite the display message or the display not
wo rking.
It must not be towe d fur ther than 50 m with bo th
axles on thegr ound. A towing speed of 10 km/h
must not be exceeded. Be yond these limits, only
transporting is permitted. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 387). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cannot be star ted
R the electric parking brake cannot be released
or applied R
v
v ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission cann otbe shiTed to
position 005Cor005D
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
automatic transmission cann otbe shiTed to
position 005Cor if the display does not show
anything, transport theve hicle (/ page 390).
A towing vehicle with liTing equipment is
re qu ired forve hicle transpor tation.
* NO
NOTE
TEDamage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. 388
388
Breakdown assistance

&
W
W ARNI NG
ARNI NGRisk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 415). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger door;
the automatic transmission otherwise
automatically shiTs toposition 005D. #
Fitth eto wing eye (/ page 391). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 84). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 101). #
Deactivate Active Brake Assist (/ page 242). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition 005C. #
Release the electric parking brake. &
W
WARNING
ARNING Risk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. Breakd
own assistance
389
389

*
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Hybr
Hybr
id v
id vehicles:
ehicles: transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
Obser vethe no tes on towing away
( / page 388). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition 005C.
% V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission may be loc ked in posi- tion
005Dintheev ent of damage tothe electri-
cal system. ToshiT to005C , pr ovide the on-
board electrical system with po wer
( / page 385). #
Load theve hicle onto the transpor ter. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition 005D. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (Adap
daptiv
tive Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. #
Do not exceed the maximum permissible
speed of 60 km/h when transporting. *
N
NOOTE
TE Damage totheve hicle from secur-
ing it inco rrectly #
ATer loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm upwards
and 10 cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels aTer
loading. 390
390
Breakdown assistance

4MA
4MA
TIC v
TIC v ehicles/v
ehicles/v ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ans-
ans-
mission
mission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* N
NOOTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi-
cle. T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location The
towing eye is located in the st owage space
under the boot 0oor. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NOOTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. Breakd
own assistance
391
391

T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V V
ehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TE Damage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded. This could
result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. *
N
NOOTE
TE Damage due toincor rect fuses Electrical components or systems may be
damaged
byincor rect fuses, or their function-
ality may be signi/cantly impaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses must be
replaced with fuses of the
same rating, whi chyou can recognise bythe col-
our and the label. The fuse ratings and fur ther
information tobe obser ved can be found in the
fuse assignment dia gram.
F F use assignment diagr
use assignment diagr am:
am:onthe fuse box in the
boot (/ page 394). *
N
NOOTE
TE Damage or malfunctions caused by
moisture Moisture may cause damage
tothe electrical
system or cause it tomalfunction. #
When the fuse box is open, make sure
th at no moisture can enter the fuse box. #
When closing the fuse box, make sure
th at the seal of the lid is positioned cor-
re ctly on the fuse box. If
th e ne wlyinser ted fuse also blo ws, ha vethe
cause traced and recti/ed at a quali/ed specialist
wo rkshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away.
R All electrical consume rsare switched o..
R theve hicle is switched o..
The elect rical fuses are located in various fuse
bo xes:
R Fuse box in the engine compartment on the
driver's side (/ page 393)392
392
Breakdown assistance

R
Fuse box on the driver's side of the cockpit
(/ page 394)
R Fuse box in the front passenger foot we ll
(/ page 394)
R Fuse box in the boot on theright-hand side of
th eve hicle, when vie wed in the direction of
tr ave l (/ page 394) Opening and closing t
Opening and closing t
he fuse bo
he fuse box in t
x in the engine
he engine
com
com par
partment
tment R
R
eq
eq uir
uir ements:
ements:
R A dry clo thand a scr ewdriver are available.
Obser vethe no tes on elect rical fuses
(/ page 392).
Opening
Opening &
W
WARNING
ARNING Risk of injury from using the
windscreen wipers when the bonnet is
open
If th e windscreen wipers start moving when
th e bonnet is open, you could be trapped by
th e wiper linkage. #
Always switch o. the windscreen wipers
and theve hicle /r stifyo u need toopen
th e bonnet. #
Turn clips 2on co ver1 aqu arter-turn to
anti-clockwise. #
Pull co ver1 upwards in the direction of the
ar ro w. #
Remo veany existing moisture from the fuse
box using a dry clo th. #
Loosen scr ews4 and remo vefuse box lid 3
from theto p.
Closing
Closing #
Check whe ther the seal is positioned cor rectly
in cap 3. Breakdown assistance
393
393

#
Insert lid 3into the brac ket at there ar of the
fuse box. #
Fold down lid 3ofthe fuse box and tighten
scr ews4. #
Insert co ver1 on bo thsides. #
Turn clips 2on co ver1 aqu arter-turn
clockwise. #
Close the bonnet. Opening and closing t
Opening and closing t
he fuse bo
he fuse box in t
x in the coc
he coc kpit
kpit R
Obser vethe no tes on elect rical fuses
(/ page 392).
The fuse box is on the driver's side on the side of
th e cockpit under a co ver. #
Toopen and close it, consult a Mercedes-Benz
Service Centre. Opening and closing t
Opening and closing t
he fuse bo
he fuse box in t
x in the fr
he front
ont
passeng
passeng er f
er foo
ootw
twell
ell Obser
vethe no tes on elect rical fuses
(/ page 392). #
T
T o open:
o open: open cover1 inthe direction of the
ar ro w and remo veit. #
T To close:
o close: reinsert co ver1. Opening and closing t Opening and closing t
he fuse bo
he fuse box in t
x in the boot
he boot Obser
vethe no tes on elect rical fuses
(/ page 392). #
Fold co ver1 down in the direction of the
ar ro w.
The fuse assignment dia gram is in a recess on the
side of the fuse box. 394
394
Breakdown assistance

N
N
o
ot
tes on noise or unusual handling c
es on noise or unusual handling c har
haract
acter
eris-
is-
tics
tics
Make sure there are no vibrations, noises or
unusual handling characteristics when theve hicle
is in motion. This may indicate that the wheels or
tyres are damaged. Hidden tyre damage could
also be causing the unusual handling characteris-
tics.
If yo u suspect that a tyre is defecti ve,re duce your
speed immediately and ha vethe tyres and wheels
ch ecked at a quali/ed specialist workshop. N No
ot
tes on r
es on r egularl
egularly inspecting wheels and tyr
y inspecting wheels and tyr es
es &
W
WARNING
ARNING Risk of injury due todamaged
tyres
Damaged tyres can cause tyre pressure loss. #
Check the tyres regula rly fo r signs of
damage and replace any damaged tyres
immediatel y. &
W
WARNI NG
ARNI NGRisk of aquaplaning due to
insu1cient tyre tread
Insu1cient tyre tread will result in reduced
tyre grip.
The risk of aquaplaning is increased on wet
ro ads, especially when the speed of theve hi-
cle is not adap tedto suit the conditions. #
Thus, you should regula rly ch eck the
tread dep thand the condition of the
tread across the entire width of all tyres.
Minimum tread dep thfor:
R Summer ty res: 3 mm
R M+S tyres: 4 mm #
For saf etyre asons, replace the tyres
before the legall y-prescribed limit forthe
minimum tread dep thisreached. Car
ryout thefo llowing checks on all wheels regu-
lar ly, at least once a month or as required, for
ex ample, prior toa long jou rney or driving o.-
ro ad:
R Check the tyre pressure (/ page 396). R
Visually inspect wheels and tyres for damage.
R Check theva lve caps.
R Visual check of the tyre tread dep thand the
tyre contact sur face across the entire width.
The minimum tread dep thfor summer tyres is
3 mm and for winter tyres 4 mm. N
No
ot
tes on sno
es on sno w c
w chains
hains &
W
WARNING
ARNING Risk of accident due toincor-
re ctly /tted snow chains
If yo u ha ve/tted snow chains tothe front
wheels, they may drag against theve hicle
body or chassis components. #
Never /t snow chains tothe front
wheels. #
Only /t snow chains on there ar wheels
in pairs. Wheels and tyres
395
395

*
N
NO
OTE
TE Damage tocomponents of theve hi-
cle body or chassis due to/tted snow
ch ains If
yo u /t snow chains tothe front wheels of
4MATIC vehicles, you may damage compo-
nents of theve hicle body or chassis. #
Only /t snow chains tothere ar wheels
of 4MATIC vehicles. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow chains are only permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Centre.
R For saf etyre asons, only use snow chains that
ha ve been speci/cally appr oved foryo ur vehi-
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R If snow chains are /tted, the maximum per-
missible speed is 50 km/h. R
V Vehicles wit ehicles wit h A
h Activ
ctiv e P
e Par
arking Assist
king Assist: :do not use
Ac tive Parking Assist when snow chains are
/tted.
R V
Vehicles wit
ehicles wit h lev
h lev el contr
el contr ol:
ol:if snow chains are
/tted, only drive at raised vehicle le vel
( / page 251).
% You can permanently limit the maximum
speed for driving with winter tyres
(/ page 228).
% You can deactivate ESP ®
to pull away
( / page 220). This allo ws the wheels tospin,
achieving an increased driving forc e. T
T
yr
yr e pr
e pr essure
essure N
No
ot
tes on tyr
es on tyr e pr
e pressure
essure &
W
WARNING
ARNING Risk of accident due toinsu1-
cient or excessive tyre pressure
Un derin0a tedorove rin0ated ty res pose in par-
ticular thefo llowing risks:
R The tyres can burst. R
The tyres can wearexcessively and/or
une venly.
R The driving characteristics as well as the
stee ring and braking characteristics may
be greatly impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres, including the spare wheel, regu-
lar ly:
R monthly
R when the load changes
R before embarking on a lon ger journey
R if operating conditions change, e.g. o.-
ro ad driving #
Adjust the tyre pressure, if necessar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adve rsely a.ect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. 396
396
Wheels and tyres

&
W
W ARNI NG
ARNI NGRisk of accident due torepea-
te d pressure drop in the tyres
The wheels, valves or tyres could be damaged.
To o low a tyre pressure can lead tothe tyres
bursting. #
Examine the tyres forfo re ign objects. #
Check whe ther the tyre has a puncture
or theva lve has a leak. #
Ifyo u are unable torectify the damage,
contact a quali/ed specialist workshop. Information on
there commended tyre pressure
fo rth eve hicle's factor y-/tted tyres can be found
on the tyre pressure table on the inside of the fuel
/ller 0ap (/ page 397).
Use a suitable pressure gauge tocheck the tyre
pressure. The outer appearance of a tyre does not
permit any reliable conclusion about the tyre pres-
sure.
Only cor rect tyre pressures when the tyres are
cold. Conditions for cold tyres:
R The vehicle has been par ked with the tyres out
of direct sunlight for at least thre e hours. R
The vehicle has tr avelled less than 1.6 km.
The vehicle's tyres heat up when driving. As the
te mp erature of the tyres increases, so too does
th e tyre pressure.
V V ehicles wit
ehicles wit h a tyr
h a tyre pr
e pressur
essur e monit
e monit or
oring syst
ing syst em:
em:
yo u can also check the tyre pressure using the
on-board computer.
Not
Not es on tr es on tr ailer oper
ailer oper ation
ation
Alw ays in0ate there ar axle tyres tothere com-
mended tyre pressures on the tyre pressure table
fo r increased load. T
T
yr
yr e pr
e pr essur
essur e t
e table
able The tyre pressure
table is on the inside of the fuel
/ller 0ap. If one or more tyre sizes precede a tyre pressure,
th efo llowing tyre pressure information is only
va lid forth ose tyre sizes and their respecti veload
condition.
If th e preceding tyre sizes are complemented by
th e0091 symbol, the tyre pressure information
fo llowing sho wsalternative tyre pressures. Fuel
consum ption may then increase slightl y. Wheels and tyres
397 397