SERVICE MERCEDES-BENZ E-Class SEDAN 2013 W212 Owner's Manual

1, 2, 3 ...
115 V socket ......................................
310
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 202
4MATIC off-road system ................... 202A
ABS (Anti-lock Braking System) Display message

............................ 247
Function/notes ................................ 67
Important safety notes .................... 67
Warning lamp ................................. 278
Activating/deactivating cooling
with air dehumidification ................. 143
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 237
Display message ............................ 264
Function/information .................... 218
Active Driving Assistance package . 218
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 237
Display message ............................ 263
Function/information .................... 222
Active light function .........................126
Active multicontour seat ..................107
Active Service System see ASSYST PLUS
ADAPTIVE BRAKE ................................. 72
Adaptive Highbeam Assist Display message ............................ 257
Function/notes ............................. 126
Switching on/off (on-board
computer) ...................................... 239
Additives (engine oil) ........................411
Air bags Display message ............................ 253
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes .................... 43Knee bag .......................................... 45
PASSENGER AIR BAG OFF
indicator lamp
.................................. 48
Pelvis air bag

................................... 46
Safety guidelines ............................. 42
Side impact air bag .......................... 45
Window curtain air bag ....................47
Air-conditioning system
see Climate control
Air filter (display message) ..............260
AIRMATIC Display message ............................ 261
Function/notes ............................. 199
Air vents
Glove box ....................................... 149
Important safety notes .................. 148
Rear ............................................... 149
Setting ........................................... 148
Setting the center air vents ...........148
Setting the side air vents ............... 148
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 239
AMG adaptive sport suspension
system ................................................ 200
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 308
Assistance menu (on-board
computer) .......................................... 236
ASSYST PLUS Displaying a service message ........ 333
Hiding a service message .............. 333
Notes ............................................. 332
Resetting the service interval
display ........................................... 333
Service message ............................ 332
Special service requirements ......... 333
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 754
Index

Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 239
Interior lighting .............................. 240
Diagnostics connection ......................25
Diesel particle filter ..........................180
Digital speedometer .........................231
DIRECT SELECT lever see Automatic transmission

Display message
ASSYST PLUS ................................ 332
Display messages
Calling up (on-board computer) ..... 246
Driving systems ............................. 261
Engine ............................................ 258
General notes ................................ 246
Hiding (on-board computer) ........... 246
KEYLESS-GO .................................. 274
Lights ............................................. 254
Safety systems .............................. 247
SmartKey ....................................... 274
Tires ............................................... 268
Vehicle ........................................... 271
Distance display (on-board
computer) .......................................... 236
Distance recorder see Trip odometer
Distance warning (warning lamp) ....285
DISTRONIC PLUS Deactivating ................................... 194
Display message ............................ 265
Displays in the multifunction
display ........................................... 193
Function/notes ............................. 185
Important safety notes .................. 185
Setting the specified minimum
distance ......................................... 193
Warning lamp ................................. 285
Doors
Automatic locking (on-board
computer) ...................................... 240
Automatic locking (switch) ............... 86
Central locking/unlocking
(SmartKey) ....................................... 79
Control panel ................................... 37
Display message ............................ 273
Emergency locking ........................... 86
Emergency unlocking .......................86Important safety notes ....................
85
Opening (from inside) ......................85
Drinking and driving .........................178
Drinks holder see Cup holder

Drive program
Automatic ...................................... 166
Display ........................................... 161
Display (DIRECT SELECT lever) ...... 162
Manual ........................................... 167
SETUP (on-board computer) .......... 243
Drive program selector ..................... 165
Driver's door see Doors
Driving abroad
Mercedes-Benz Service .................333
Symmetrical low beam .................. 120
Driving on flooded roads ..................182
Driving safety systems ABS (Anti-lock Braking System) ....... 67
ADAPTIVE BRAKE ............................. 72
BAS (Brake Assist System) ..............67
BAS PLUS (Brake Assist System
PLUS) ............................................... 68
Electronic brake force distribution ... 72
ESP ®
(Electronic Stability
Program) .......................................... 69
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ........... 67
Overview .......................................... 66
PRE-SAFE ®
Brake ............................. 72
Driving systems
Active Blind Spot Assist ................. 218
Active Driving Assistance
package ......................................... 218
Active Lane Keeping Assist ............ 221
AIRMATIC ...................................... 199
AMG adaptive sport suspension
system ........................................... 200
ATTENTION ASSIST ........................ 210
Blind Spot Assist ............................ 214
Cruise control ................................ 183
Display message ............................ 261
DISTRONIC PLUS ........................... 185
HOLD function ............................... 196
Lane Keeping Assist ...................... 2168
Index

Lane Tracking package ..................
214
Night View Assist Plus ...................211
Parking Guidance
........................... 205
PARKTRONIC ................................. 202
RACE START (AMG vehicles) ..........198
Rear view camera .......................... 208
Driving tips
AMG ceramic brakes ..................... 181
Automatic transmission ................. 164
Brakes ........................................... 180
Break-in period .............................. 152
Downhill gradient ........................... 180
Drinking and driving .......................178
Driving abroad ............................... 120
Driving in winter ............................. 182
Driving on flooded roads ................182
Driving on wet roads ...................... 182
Exhaust check ............................... 178
Fuel ................................................ 177
General .......................................... 177
Hydroplaning ................................. 182
Icy road surfaces ........................... 183
Limited braking efficiency on
salted roads ................................... 180
Pedals ............................................ 178
Snow chains .................................. 365
Symmetrical low beam .................. 120
Wet road surface ........................... 180
Drowsiness detection assistance
system
see ATTENTION ASSIST
DVD audio
Operating (on-board computer) ..... 234
DVD video
Operating (on-board computer) ..... 234E
EASY-ENTRY feature Activating/deactivating

.................241
Function/notes ............................. 112
EASY-EXIT feature
Crash-responsive ........................... 113
Function/notes ............................. 112
Switching on/off ........................... 241
EASY-PACK cargo compartment
management system ........................300EASY-PACK folding floor
Important safety notes
..................302
EASY-PACK folding luggage-
compartment floor
Opening and closing ...................... 302
EASY-PACK load-securing kit
Components and storage .............. 300
Inserting the brackets into the
loading rail ..................................... 300
EASY-PACK rear sill protector ..........303
EASY-PACK trunk box .......................299
EBD (electronic brake force
distribution)
Display message ............................ 248
Function/notes ................................ 72
ECO display
Function/notes ............................. 178
On-board computer ....................... 231
ECO start/stop function
Deactivating/activating ................. 157
General information ....................... 157
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 86
Fuel filler flap ................................. 171
Trunk ............................................... 92
Vehicle ............................................. 86
Emergency spare wheel
Important safety notes .................. 398
Points to remember .......................398
Removing ....................................... 399
Storage location ............................ 399
Stowing .......................................... 400
Technical data ............................... 402
Emergency Tensioning Devices
Function ........................................... 59
Safety guidelines ............................. 42
Emergency unlocking
Tailgate ............................................ 92
Emissions control
Service and warranty information .... 22 Index
9

Notes on breaking-in a new
vehicle
................................................ 152O
Occupant Classification System
(OCS) Faults ............................................... 52
Operation ......................................... 48
System self-test
............................... 50
Occupant safety
Children in the vehicle .....................60
Important safety notes .................... 40
OCS
Faults ............................................... 52
Operation ......................................... 48
System self-test ............................... 50
Odometer
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 242
Assistance menu ........................... 236
Audio menu ................................... 233
Convenience submenu .................. 241
Displaying a service message ........ 333
Display messages ..........................246
DISTRONIC PLUS ........................... 193
Factory settings submenu ............. 242
Important safety notes .................. 226
Instrument cluster submenu ..........238
Lighting submenu .......................... 239
Menu overview .............................. 230
Message memory .......................... 246
Navigation menu ............................ 232
Operation ....................................... 228
RACETIMER ................................... 243
Service menu ................................. 238
Settings menu ............................... 238
Standard display ............................ 230
Telephone menu ............................ 234
Trip menu ...................................... 230
Vehicle submenu ........................... 240
Video DVD operation ..................... 234
Operating system
see On-board computer
Outside temperature display ...........228Overhead control panel
......................36
Override feature Rear side windows

...........................66 P
Paint code number ............................ 405
Paintwork (cleaning instructions) ...335
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 98
Opening/closing the roller
sunblind ........................................... 98
Problem (malfunction) ...................100
Resetting ......................................... 99
Panorama sliding sunroof
Important safety notes

....................96
Parking ............................................... 175
Important safety notes .................. 175
Parking brake ................................ 176
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 208
see PARKTRONIC
Parking aid
Parking Guidance ........................... 205
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 249
Notes/function .............................. 176
Warning lamp ................................. 281
Parking Guidance
Display message ............................ 264
Important safety notes .................. 205
Parking lamps
Switching on/off ........................... 123
Parking lamps (changing bulbs) ......132
PARKTRONIC Deactivating/activating ................. 204
Driving system ............................... 202
Function/notes ............................. 202
Important safety notes .................. 202
Problem (malfunction) ...................205
Range of the sensors ..................... 202
Warning display ............................. 20314
Index

Reverse gear
Engaging (automatic
transmission) ................................. 161
Reversing lamps (display
message) ............................................ 256
Roadside Assistance (breakdown) ....23
Roller sunblind Panorama roof with power tilt/
sliding panel
..................................... 98
Rear side windows ......................... 307
Rear window .................................. 307
Roof carrier ........................................ 303
Roof lining and carpets (cleaning
guidelines) ......................................... 340
Roof load (maximum) ........................414S
Safety Children in the vehicle .....................60
Child restraint systems ....................60
Occupant Classification System
(OCS) ............................................... 48
Safety system
see Driving safety systems


Seat belts
Adjusting the driver's and front-
passenger seat belt .........................58
Adjusting the height ......................... 58
Belt force limiters ............................ 59
center rear-compartment seat ......... 58
Cleaning ......................................... 340
Correct usage .................................. 56
Emergency Tensioning Devices ........ 59
Fastening ......................................... 57
Important safety guidelines .............55
Releasing ......................................... 58
Safety guidelines ............................. 42
Switching belt adjustment on/off
(on-board computer) ...................... 241
Warning lamp ................................. 276
Warning lamp (function) ................... 59
Seats
Adjusting (electrically) ...................104
Adjusting the 4-way lumbar
support .......................................... 108
Adjusting the head restraint .......... 105
Cleaning the cover ......................... 339Correct driver's seat position ........
102
Folding the backrest (rear
compartment) forwards/back .......294
Important safety notes

..................103
Overview ........................................ 103
Seat heating problem .................... 111
Seat ventilation problem ................ 111
Storing settings (memory
function) ........................................ 116
Switching seat heating on/off ....... 110
Switching seat ventilation on/off ..111
Selector lever
Cleaning ......................................... 339
Sensors (cleaning instructions) .......337
Service see ASSYST PLUS
Service menu (on-board computer) . 238
Service products Brake fluid ..................................... 412
Coolant (engine) ............................ 412
DEF special additives .....................410
Engine oil ....................................... 410
Fuel ................................................ 407
Important safety notes .................. 406
Washer fluid ................................... 413
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) ......... 242
On-board computer ....................... 238
Setting the air distribution ...............145
Setting the airflow ............................ 145
SETUP (on-board computer) ............. 243
Short journeys (diesel particle
filter) ................................................... 180
Side impact air bag ............................. 45
Side marker lamp (display
message) ............................................ 256
Side windows Cleaning ......................................... 336
Convenience closing feature ............ 94
Convenience opening feature .......... 94
Important safety information ........... 93
Opening/closing .............................. 93
Problem (malfunction) .....................96
Resetting ......................................... 95
Skibag ................................................ 29116
Index

Tires
Aspect ratio (definition) ................. 383
Average weight of the vehicle
occupants (definition) .................... 382
Bar (definition) ............................... 382
Changing a wheel
.......................... 384
Characteristics .............................. 382
Checking ........................................ 363
Definition of terms ......................... 382
Direction of rotation ......................385
Display message ............................ 268
Distribution of the vehicle
occupants (definition) .................... 384
DOT, Tire Identification Number
(TIN) ............................................... 381
DOT (Department of
Transportation) (definition) ............ 382
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 382
GVW (Gross Vehicle Weight)
(definition) ..................................... 383
GVWR (Gross Vehicle Weight
Rating) (definition) .........................383
Important safety notes .................. 362
Increased vehicle weight due to
optional equipment (definition) ...... 382
Kilopascal (kPa) (definition) ........... 383
Labeling (overview) ........................ 378
Load bearing index (definition) ...... 384
Load index ..................................... 381
Load index (definition) ...................383
Maximum loaded vehicle weight
(definition) ..................................... 383
Maximum load on a tire
(definition) ..................................... 383
Maximum permissible tire
pressure (definition) ....................... 383
Maximum tire load ......................... 381
Maximum tire load (definition) .......383
MOExtended tires .......................... 364
Optional equipment weight
(definition) ..................................... 384
PSI (pounds per square inch)
(definition) ..................................... 383
Replacing ....................................... 384
Service life ..................................... 364
Sidewall (definition) .......................384
Speed rating (definition) ................ 383Storing
........................................... 385
Structure and characteristics
(definition) ..................................... 382
Temperature .................................. 378
TIN (Tire Identification Number)
(definition) ..................................... 384
Tire bead (definition)
...................... 384
Tire pressure (definition) ................ 383
Tire pressures (recommended) ...... 382
Tire size (data) ............................... 389
Tire size designation, load-bearing
capacity, speed rating .................... 378
Tire tread ....................................... 363
Tire tread (definition) .....................384
Total load limit (definition) ............. 384
Traction ......................................... 377
Traction (definition) ....................... 384
Tread wear ..................................... 377
Uniform Tire Quality Grading
Standards ...................................... 377
Uniform Tire Quality Grading
Standards (definition) .................... 382
Unladen weight (definition) ............ 383
Wear indicator (definition) .............384
Wheel rim (definition) .................... 382
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........354
Installing the towing eye ................ 355
Removing the towing eye ...............355
With the rear axle raised ................ 355
Towing away
With both axles on the ground ....... 356
Tow-starting
Emergency engine starting ............ 357
Important safety notes .................. 354
Transfer case ..................................... 169
Transmission see Automatic transmission
Transmission position display .........162
Transmission position display
(DIRECT SELECT lever) ......................162
Transporting the vehicle .................. 356
Trim pieces (cleaning instructions) . 339
Trip computer (on-board
computer) .......................................... 231 Index
19

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz
tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. Printed Operator's Manual
The
printed Operator's Manual (including any
Supplements) must be observed.
There is no electronic update to the Digital
Operator's Manual. Amendments are only
made to the printed Operator's Manual. Operator's Manual
General notes
Before
you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding them may lead to
damage to the vehicle or personal injury. Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Benz Limited Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and

functions. The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Benz Center
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your
vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws)22
Introduction

Information for customers in
California
In California, you have the right to exchange
a vehicle or receive a refund of the purchase
or leasing price if Mercedes-Benz USA, LLC
and/or an authorized workshop or
maintenance facility cannot, after several
authorized repairs, rectify considerable
damage
to or malfunctions of the vehicle that
are covered by the contractual warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following occurs:
(1) the serious defect or damage can result in deadly or serious injury to the vehicle
occupants while driving AND this defect
has already been repaired at least twice
AND Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or damage, though less serious
than (1) above, has already been
repaired at least four times AND
Mercedes-Benz has been informed in
writing of the necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair
work resulting from this or other serious
defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals. Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes

(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send

us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or Introduction
23

Customer Service (Canada) at
1-800-387-0100
.Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service

facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause

them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact

an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving. G
WARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride

disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,24
Introduction

including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:

"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
G
WARNING
If you connect equipment to the on-board
diagnostics connection, it can affect the
operation of the vehicle systems. This can
impair the operating safety of your vehicle
while driving. There is a risk of an accident.
Do not connect any equipment to the on-
board diagnostics connection. G
WARNING
Loose equipment or equipment cables which
are connected to the on-board diagnostics
connection can obstruct the area around the
pedals. The equipment or the cables could
come between the pedals in the event of
sudden braking or acceleration. This may
affect the function of the pedals. There is a
risk of an accident.
Do

not attach any equipment or cables in the
driver's footwell.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
Connecting equipment to the diagnostics
connection can, for example, lead to emissions monitoring information being
reset. This may lead to the vehicle failing to
meet

the requirements of the next emissions
test during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required

on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If
you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Introduction
25 Z