MERCEDES-BENZ E-Class SEDAN 2015 W212 Owner's Manual

!
Do not park the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows G
WARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol- vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to electronic components.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz.
Cleaning wiper blades G
WARNING
You could become trapped by the windshield wipers if they start moving while cleaning the windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Fold the windshield wiper arms away from
the windshield.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
Mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g. Care
339Maintenance and care Z

Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors !
If you clean the sensors with a power
washer, make sure that you keep a dis-
tance of at least 11.8 in (30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment manufac-
turer. X
Clean sensors 0043of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clean the camera lens and the area
around the rear view camera with a power
washer. X
Use clear water and a soft cloth to clean
camera lens 0043.
Cleaning the 360° camera !
Do not clean the camera lens and the area
around the 360° camera with a power
washer.360 X
Use clear water and a soft cloth to clean
camera lens 0043.
Cleaning the exhaust pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win- ter and after washing.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz. 340
CareMaintenance and care

Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality look of the surfaces. X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfiber cloths to clean gen-
uine leather, artificial leather or DINAMICA Care
341Maintenance and care Z

covers. If used often, these can damage the
cover.
i Note that regular care is essential to
ensure that the appearance and comfort of the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for example:
R differences in the texture
R marks caused by growth and injury
R slight nuances of color
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov- ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop.
Seat covers of other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1% detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire seat sections to avoid leaving visible
lines.
Cleaning the seat belts G
WARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight.
X Use clean, lukewarm water and soap solu-
tion.
Cleaning the headliner and carpets X
Headliner: if it is very dirty, use a soft brush
or dry shampoo.
X Carpets: use the carpet and textile clean-
ing agents recommended and approved by
Mercedes-Benz. 342
CareMaintenance and care

Useful information
............................344
Where will I find...? ...........................344
Flat tire .............................................. 345
Battery (vehicle) ................................ 349
Jump-starting .................................... 353
Towing and tow-starting ..................355
Fuses .................................................. 358 343Roadside Assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). Where will I find...?
Vehicle tool kit
General notes The vehicle tool kit can be found in the stow-
age well under the trunk floor/cargo com-
partment floor (Y page 306). Depending on
the vehicle equipment, the vehicle tool kit is
on the left-hand side or the right-hand side in the stowage well under the trunk floor/cargo
compartment floor.
Vehicles with a TIREFIT kit Vehicle tool kit in the left-hand stowage well (exam-
ple: equipment and country-specific variations
possible)
0043 Tire sealant filler bottle
0044 Folding wheel chock
0087 One pair of gloves (under jack)
0085 Tire inflation compressor 0083
Towing eye
0084 Jack
006B Alignment bolt
006C Fuse allocation chart
006D Lug wrench
X Open the trunk lid/tailgate.
X Sedan: lift up the floor of the trunk
(Y page 306).
Vehicles with a spare
wheel/"Minispare" emergency spare
wheel (Example: equipment and country-specific varia-
tions possible)
0043 Vehicle tool kit tray
0044 Stowage well
0087 Spare wheel/"Minispare" emergency
spare wheel
X Open the trunk lid/tailgate.
X Sedan: lift up the floor of the trunk
(Y page 306).
The vehicle tool kit contains:
R Folding wheel chock
R Fuse allocation chart
R Jack
R Alignment bolt
R One pair of gloves
R Lug wrench
R Towing eye 344
Where will I find...?Roadside Assistance

Vehicles with a collapsible spare wheel
(Example: equipment and country-specific varia-
tions possible)
0043 Towing eye
0044 One pair of gloves
0087 Jack
0085 Folding wheel chock
0083 Alignment bolt
0084 Sheet for faulty wheel
006B Tire inflation compressor
006C Lug wrench
006D Fuse allocation chart
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 306).Flat tire
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tires (tires with run-flat prop-
erties) (Y page 345)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
R a TIREFIT kit (Y page 344)
R an emergency spare wheel (Y page 404)
Information on changing/mounting a wheel
(Y page 384).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps. X
Secure the vehicle against rolling away
(Y page 179).
X If possible, bring the front wheels into the
straight-ahead position.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 202).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 158).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 378). Flat tire
345Roadside Assistance

MOExtended tires may only be used in con-
junction with an active tire pressure monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 274).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is approx-
imately 50 miles (80 km) when the vehicle is
partially laden and approximately 18 miles
(30 km) when the vehicle is fully laden.
In addition to the vehicle load, the driving dis- tance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a stand-
ard tire may be used as a temporary meas-
ure. Make sure that you use the proper size and type (summer or winter tire).
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires. A TIREFIT kit may be obtained from a quali-
fied specialist workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The defective tire must be replaced in every case. TIREFIT kit
Important safety notes TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to
0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to 00F84 ‡ (00F820 †). G
WARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tire properly:
R there are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures or
on a flat tire. 346
Flat tireRoadside Assistance

There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop. G
WARNING
The tire sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tire sealant away
from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! Do not operate the tire inflation compres-
sor for longer than eight minutes at a time
without a break. It may otherwise overheat.
The tire inflation compressor can be oper-
ated again once it has cooled down.
Comply with the manufacturer’s safety
instructions on the sticker on the tire inflation
compressor. Using the TIREFIT kit TIREFIT sticker, 2-part
X Do not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
X Remove the tire sealant bottle, the accom-
panying TIREFIT sticker and the tire infla-
tion compressor from the stowage well
underneath the trunk floor/cargo compart-
ment floor (Y page 344).
X Affix part 0043of the TIREFIT sticker within
the driver's field of vision.
X Affix part 0044of the TIREFIT sticker near the
valve on the wheel with the defective tire. X
Pull plug 0085with the cable and hose 0083out
of the housing.
X Screw hose 0083onto flange 0084of tire seal-
ant bottle 0043.
X Place tire sealant bottle 0043head down-
wards into recess 0044of the tire inflation
compressor. Flat tire
347Roadside Assistance Z

X
Remove the cap from valve 006Bon the faulty
tire.
X Screw filler hose 006Conto valve 006B.
X Insert connector 0085into a 12 V socket
(Y page 314) in your vehicle.
X Turn the SmartKey to position 1in the igni-
tion lock (Y page 157).
X Press on/off switch 0087on the tire inflation
compressor to I.
The tire inflation compressor is switched
on. The tire is inflated.
First, tire sealant is pumped into the tire.
The pressure can briefly rise to approx-
imately 500 kPa (5 bar/73 psi).
Do not switch off the tire inflation com-
pressor during this phase.
X Allow the tire inflation compressor to run
for five minutes. The tire should then have
attained a pressure of at least 180 kPa
(1.8 ba r/26 psi).
If a pressure of 180 kPa (1.8 bar/26 psi) has
been attained after five minutes, see "Tire
pressure reached" (Y page 348).
If a tire pressure of 180 kPa (1.8 bar/26 psi)
has not been attained after five minutes, see "Tire pressure not reached" (Y page 348).
If tire sealant leaks out, allow it to dry. It can
then be removed like a layer of film.
If your clothes are soiled with tire sealant,
have them cleaned with perchloroethylene at
a dry cleaner as soon as possible. Tire pressure not reached If a pressure of 180 kPa (1.8 bar/26 psi) has
not been attained after five minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Very slowly drive forwards or reverse
approximately 30 ft (10 m).
X Pump up the tire again.
After a maximum of five minutes the tire
pressure must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached G
WARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum speed for a tire sealed with tire
sealant is 50 mph (80 km/h). The upper part of the TIREFIT sticker must be affixed to the
instrument cluster in the driver's field of
vision.
! Residue from the tire sealant may come
out of the filler hose after use. This could
cause stains. 348
Flat tireRoadside Assistance