MERCEDES-BENZ E-Class SEDAN 2015 W212 Workshop Manual

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R
Only hold the steering wheel on the out-
side. This allows the air bag to be fully
deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against
the door or side window. You may other-
wise be in the deployment area of the air
bags.
R Always keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth-
erwise be in the deployment area of the air bag.
R For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint
systems. Up to this height, the seat belt
cannot be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R Always secure children under 12 years of
age and less than 5 ft (1.50 m)in height in
suitable child restraint systems.
R Child restraint systems should be installed
on the rear seats.
R Only secure a child in a rearward-facing
child restraint system on the front-
passenger seat when the front-passenger
front air bag is deactivated. If the
PASSENGER AIR BAG OFF indicator lamp is
permanently lit, the front-passenger front
air bag is deactivated (Y page 43).
R Always observe the instructions and safety
notes on the "Occupant Classification Sys- tem (OCS)" (Y page 52) and on "Children
in the vehicle" (Y page 62) in addition to
the child restraint system manufacturer's
installation instructions. Objects in the vehicle interior may pre-
vent the air bag from functioning cor-
rectly.
Before starting your journey and to
avoid risks resulting from the speed of the air bag as it deploys, make sure that:
R there are no people, animals or objects
between the vehicle occupants and an air
bag.
R there are no objects between the seat, door
and B-pillar.
R no hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks.
R no accessories, such as cup holders, are
attached to the vehicle within the deploy-
ment area of an air bag, e.g. to doors, side windows, rear side trim or side walls.
R no heavy, sharp-edged or fragile objects
are in the pockets of your clothing. Store
such objects in a suitable place. G
WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objectsto it. G
WARNING
Sensors to control the air bags are located in the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air bags might therefore not function properly
any more. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work- shop. Occupant safety
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Front air bags
Driver's air bag
0043deploys in front of the
steering wheel; front-passenger front air
bag 0044deploys in front of and above the glove
box.
When deployed, the front air bags offer addi- tional head and thorax protection for the
occupants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag (Y page 43).
Front-passenger front air bag 0044will only
deploy if:
R the system, based on the OCS weight sen-
sor readings, detects that the front-
passenger seat is occupied (Y page 52)
R the PASSENGER AIR BAG OFF indicator
lamp is not lit (Y page 52)
R the restraint system control unit predicts a
high accident severity
Driver's knee bag Driver's knee bag
0043deploys under the steer-
ing column. The driver's knee bag is triggered
together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occu-
pant in the driver's seat.
Side impact air bags G
WARNING
Unsuitable seat covers could restrict or even
prevent the deployment of the air bags inte-
grated into the seats. Consequently, the air
bags cannot protect vehicle occupants as
they are designed to do. In addition, the func- tion of the Occupant Classification System
(OCS) could be restricted. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz. Example: Sedan
Front side impact air bags 0043and rear side
impact air bags 0044deploy next to the outer
bolster of the seat backrest.
When deployed, the side impact air bag offers additional thorax protection. However, it doesnot protect the:
R head
R neck
R arms
In the event of a side impact, the side impact
air bag is deployed on the side on which the
impact occurs. 50
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The side impact air bag on the front-
passenger side (front) deploys in the follow-
ing situations:
R the OCS system detects that the front-
passenger seat is occupied or
R the belt tongue is engaged in the belt
buckle of the front-passenger seat
If the belt tongue is engaged in the belt
buckle, the side impact air bag on the front-
passenger side deploys if an appropriate acci-
dent situation occurs. In this case, deploy-
ment is independent of whether the front-
passenger seat is occupied or not.
Pelvis air bags G
WARNING
Unsuitable seat covers could restrict or even
prevent the deployment of the air bags inte-
grated into the seats. Consequently, the air
bags cannot protect vehicle occupants as
they are designed to do. In addition, the func- tion of the Occupant Classification System
(OCS) could be restricted. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz. Pelvis air bags
0043deploy below next to the
outer seat cushions.
When activated, the pelvis air bag enhances
the level of protection of the vehicle occu-
pants on the side of the vehicle on which the
impact occurs. The pelvis air bag is deployed on the side of
the impact.
The pelvis air bag on the front-passenger side
does not deploy under the following condi-
tions:
R OCS has detected that the front-passenger
seat is unoccupied.
R the front-passenger seat belt is not fas-
tened.
If the belt tongue is engaged in the belt
buckle, the pelvis air bag on the front-
passenger side deploys if an appropriate acci-
dent situation occurs. In this case, deploy-
ment is independent of whether the front-
passenger seat is occupied or not.
Window curtain air bags Example: Sedan
Window curtain air bags 0043are integrated
into the side of the roof frame and deployed in
the area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or
arms.
In the event of a side impact, the window cur- tain air bag is deployed on the side on which
the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(Y page 57). Occupant safety
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Occupant Classification System
(OCS)
Introduction The Occupant Classification System (OCS)
categorizes the person in the front-passenger
seat. Depending on that result, the front-
passenger front air bag is either enabled or
deactivated.
The system does not deactivate:
R the side impact air bag
R the pelvis air bag
R the window curtain air bag
R the Emergency Tensioning Devices
Prerequisites To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in an almost upright position with their
back against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, OCS may produce a false classi-
fication, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
be sure to observe the correct positioning of
the child restraint system. Never place
objects under or behind the child restraint
system, e.g. cushions. The entire base of the
child restraint system must always rest on the seat cushion of the front-passenger seat. The
backrest of the forwards-facing child restraint
system must, as far as possible, be resting on the backrest of the front-passenger seat.
The child restraint system must not touch the
roof or be put under strain by the head
restraint. Adjust the angle of the seat back- rest and the head restraint position accord-
ingly.
Only then can OCS be guaranteed to function correctly. Always observe the child restraint
system manufacturer's installation instruc-
tions.
Occupant Classification System opera-
tion (OCS) The PASSENGER AIR BAG OFF indicator lamp
shows you whether the front-passenger front air bag is disabled.
X Turn the SmartKey to position 1or 2in the
ignition lock, or press the Start/Stop but-
ton once or twice on vehicles with KEY-
LESS-GO.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF indicator lamp
must light up for approximately six seconds.
The PASSENGER AIR BAG OFF indicator lamp then displays the status of the front-
passenger front air bag. If the status of the
front-passenger front air bag changes while
the vehicle is in motion, an air bag display
message may appear in the instrument clus-
ter (Y page 260). When the front-passenger
seat is occupied, always pay attention to the
PASSENGER AIR BAG OFF indicator lamp. Be aware of the status of the front-passenger
front air bag both before and during the jour- ney. 52
Occupant safetySafety

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If the PASSENGER AIR BAG OFF indicator
lamp:
R is lit : the front-passenger front air bag is
deactivated. It will then not be deployed in the event of an accident.
R does not light up : the front-passenger
front air bag is enabled. If, in the event of an accident, all deployment criteria are met,
the front-passenger front air bag is
deployed. G
WARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is disabled. It will not be deployed in the event of
an accident and cannot perform its intended
protective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
R the front-passenger seat has been moved
back as far back as possible.
R the person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct. G
WARNING
If you secure a child in a child restraint system on the front-passenger seat and the
PASSENGER AIR BAG OFF indicator lamp is
off, the front-passenger front air bag can
deploy in the event of an accident. The child
could be struck by the air bag. This poses an
increased risk of injury or even fatal injury. Make sure that the front-passenger front air
bag has been disabled. The PASSENGER AIR
BAG OFF indicator lamp must be lit.
G
WARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, the child could, in the
event of an accident:
R come into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
R be struck by the air bag if the PASSENGER
AIR BAG OFF indicator lamp is off
This poses an increased risk of injury or even
fatal injury.
Move the front-passenger seat as far back as possible. Always make sure that the shoulder
belt strap is correctly routed from the vehicle
belt sash guide to the shoulder belt guide on
the child restraint system. The shoulder belt
strap must be routed forwards and down-
wards from the vehicle belt sash guide. If nec- essary, adjust the vehicle belt sash guide and
the front-passenger seat accordingly. Always
observe the child restraint system manufac-
turer's installation instructions.
If OCS determines that: R the front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front air bag is deactivated.
R the front-passenger seat is occupied by a
child of up to 12 month sold in a standard
child restraint system, the PASSENGER AIR BAG OFF indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front air bag
is deactivated.
But in the case of a 12-month-old child in a
standard child restraint system, the
PASSENGER AIR BAG OFF indicator lamp
can go out after the system self-test. This Occupant safety
53Safety Z

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indicates that the front-passenger front air
bag is activated. The result of the classifi-
cation is dependent on, among other fac-
tors, the child restraint system and the
child's stature. It is recommended that you
install the child restraint system on a suit-
able rear seat.
R the front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager
or small adult), the PASSENGER AIR BAG
OFF indicator lamp lights up and remains lit
after the system self-test depending on the result of the classification or, alternatively,
goes out.
- If the PASSENGER AIR BAG OFF indicator
lamp is off, move the front-passenger
seat as far back as possible. Alterna-
tively, a person of small stature can sit on
a rear seat.
- If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person of a stature correspond-
ing to that of an adult, the PASSENGER AIR BAG OFF indicator lamp goes out after the
system self-test. This indicates that the
front-passenger front air bag is activated.
If children are traveling in the vehicle, be sure
to observe the notes on "Children in the vehi- cle" (Y page 62).
When OCS is malfunctioning, the red 0075
restraint system warning lamp in the instru-
ment cluster and the PASSENGER AIR BAG
OFF indicator lamp light up simultaneously.
The front-passenger front air bag is deactiva-
ted in this case and does not deploy during an accident. Have the system checked by quali-
fied technicians as soon as possible. Consult
an authorized Mercedes-Benz Center. The
front-passenger seat should only be repaired at an authorized Mercedes-Benz Center.
If the front-passenger seat, the seat cover or the seat cushion is damaged, have the nec-
essary repair work carried out at an author-
ized Mercedes-Benz Center. For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories
that have been approved by Mercedes-Benz.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy. The Occupant Classification
System (OCS) categorizes the occupant in the
front-passenger seat. Depending on that
result, the front-passenger front air bag is
either enabled or deactivated.
System self-test G
DANGER
If the PASSENGER AIR BAG OFF indicator
lamp does not light up during the system self- test, then the system is malfunctioning. The
front-passenger front air bag might be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with
high deceleration. This poses an increased
risk of injury or even fatal injury.
In this case the front-passenger seat may not be used. Do not install a child restraint system
on the front-passenger seat. Have the Occu-
pant Classification System (OCS) checked
and repaired immediately at a qualified spe-
cialist workshop. G
DANGER
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the system self-test, the front-passenger front air bag is disabled. It willnot be deployed in the event of an accident. In
this case, the front-passenger front air bag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury. 54
Occupant safetySafety

Page 57 of 426

When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
R the person is seated properly with a cor-
rectly fastened seatbelt
R the front-passenger seat has been moved
back as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front-
passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the Occupant Classifi-
cation System (OCS) checked and repaired
immediately at a qualified specialist work-
shop. G
WARNING
Objects between the seat surface and the
child restraint system could affect OCS oper- ation. This could result in the front-passengerair bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forwards- facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with the child restraint system manufacturer's instal-
lation instructions.
After the system self-test, the PASSENGER
AIR BAG OFF indicator lamp displays the sta-
tus of the front-passenger front air bag
(Y page 52).
For more information about the OCS, see
"Problems with the Occupant Classification
System" (Y page 56). Occupant safety
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Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Y
page 54).Problem
Possible causes/consequences and
0050
0050Solutions The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person of a stature cor-
responding to that of an
adult. The classification of the person on the front-passenger seat is
incorrect.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 52).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have OCS checked as soon as possible at an authorized
Mercedes-Benz Center. The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
R unoccupied
R occupied by the
weight of a child up
to 12 months old in a
child restraint sys-
tem OCS is malfunctioning.
X Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the entire base of the child restraint system rests
on the seat cushion of the front-passenger seat. The backrest of
the forward-facing child restraint system must lie as flat as pos- sible against the backrest of the front-passenger seat. If nec-
essary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight using the front-
passenger seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
X Check for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the
child restraint system. If necessary, adjust the head restraint
accordingly.
X Make sure that no objects are applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off, do
not install a child restraint system on the front-passenger seat.
It is recommended that you install the restraint system on a
suitable rear seat.
X Have OCS checked as soon as possible at an authorized
Mercedes-Benz Center. 56
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Deployment of Emergency Tensioning
Devices and air bags
Important safety notes G
WARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special- ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash. G
WARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera- tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If Emergency Tensioning Devices or air bags
are deployed, you will hear a bang, and a small amount of powder may also be released. The
0075 restraint system warning lamp lights up. Only in rare cases will the bang affect your
hearing. The powder that is released gener-
ally does not constitute a health hazard, but it may cause short-term breathing difficulties in
people with asthma or other respiratory prob-
lems. To avoid this, you may wish to get out of
the vehicle or open the windows as soon as it is safe to do so.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate-
rial, which may require special handling and
regard for the environment. National guide-
lines must be observed during disposal. In
California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Method of operation During the first stage of a collision, the
restraint system control unit evaluates impor-
tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit deploys the
Emergency Tensioning Devices during a fron- tal or rear collision.
An Emergency Tensioning Device can only be
deployed, if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning lamp" (Y page 43)
R the belt tongue is engaged in the buckle on
the respective front-passenger seat
The Emergency Tensioning Devices in the
rear compartment are deployed independ-
ently of the lock status of the seat belts. Occupant safety
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If the restraint system control unit detects a
more severe accident, further components of the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
R Front air bags and driver's knee bag
R Window curtain air bag, if the system deter-
mines that deployment can offer additional protection to that provided by the seat belt
The front-passenger front air bag is activated
or deactivated depending on the person on
the front-passenger seat. The front-
passenger front air bag can only deploy in an accident if the PASSENGER AIR BAG OFF indi- cator lamp is off. Observe the information onthe PASSENGER AIR BAG OFF indicator lamp (Y page 43).
Your vehicle has two-stage front air bags.
During the first deployment stage, the front
air bag is filled with propellant gas to reduce
the risk of injuries. The front air bag is fully
deployed with the maximum amount of pro-
pellant gas if a second deployment threshold
is reached within a few milliseconds.
The deployment threshold of the Emergency
Tensioning Devices and the air bag are deter-
mined by evaluating the rate of vehicle decel-
eration or acceleration which occurs at vari-
ous points in the vehicle. This process is pre- emptive in nature. Deployment should take
place in good time at the start of the collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an air bag, nor do they provide an indication of air bag
deployment.
The vehicle can be deformed considerably,
without an air bag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of decel-
eration is not high. Conversely, air bags may
be deployed even though the vehicle suffers
only minor deformation. This is the case if, for
example, very rigid vehicle parts such as lon- gitudinal body members are hit, and sufficient
deceleration occurs as a result.
If the restraint system control unit detects a
side impact or that the vehicle is rolling over, the relevant restraint system components areactivated independently of one another
depending on the apparent type of accident.
If the system determines a need for additional
protection for the vehicle occupants, the
Emergency Tensioning Devices are deployed.
R Side impact air bags and pelvis air bag on
the side of impact, independently of the
Emergency Tensioning Device and the use
of the seat belt on the driver's seat and
outer seats in the second row
- the OCS system detects that the front-
passenger seat is occupied or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Window curtain air bag on the side of
impact, independently of the use of the
seat belt and independently of whether the
front-passenger seat is occupied
R Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the
seat belt
i Not all air bags are deployed in an acci-
dent. The different air bag systems work
independently of each other. 58
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