MERCEDES-BENZ E-CLASS WAGON 2018 Owner's Manual
Page 251 of 506
-contacts (→page286)
-call lists (→page 289)
-text message s
RInternet connection
Rlistening tomusic via Blue tooth®audio
(→page 313)
Rtransfer ring business cards (vCards) into the
ve hicle
Blue tooth
®is a regis tere d trademark of Blue‐
toot h Special Interest Group (SIG) Inc.
% Internet connection via Blue tooth
®is not
av ailable in all countries.
Ac tivating/deactivating Blue tooth
®
Re quirement:RApple CarPlay™ is not active.
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \
#Activate Oor deacti vate ª Bluetoo th®. If Android
Autois active, a prom ptappears ask‐
ing whe ther Blue tooth
®should be deactivated.
#Select < H V.
Android Autois closed and Blue tooth®is
deactivated.
Wi -Fi
Wi-Fi connection overview
Yo u can use Wi-Fi toestablish a connection with
a Wi -Fi network and toaccess the Internet or
ot her network devices.
The following connection options are available:
RWi -Fi connection
The Wi-Fi connection is es tablished toaWi -
Fi-capable device, e.g. tothe cus tomer's
mobile phone or tablet PC.
RMultimedia sy stem as a Wi-Fi hotspot
Using this function, a tablet PC or no tebook
can be connec ted, forex ample.
To establish a connection, you can use thefo l‐
lowing me thods:
RWPS PIN The connection
toa secure Wi-Fi network is
made via a PIN.
RWPS PBC
The connection toa secure Wi-Fi network is
made bypressing a button (push button).
RSecurity key
The connection toa secure Wi-Fi network is
made via a secu rity key.
Setting up Wi-Fi
Prerequisite
RThe device tobe connec ted supports one of
th eth re e means of connection described.
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \
Ac tivating/deactivating Wi-Fi
#Switch : L ) LonO or off ª.
If : L ) L is deactivated ª, communication via
Wi -Fi is inter rupte dto all devices. This also
means that a connection tothe HERMES
communication module cannot be estab‐
lished. Functions such as dynamicroute
Multimedia sy stem 24
9
Page 252 of 506
guidance with LiveTraf fic Information are
th en una vailable.
Connecting the multimedia sy stem with a
device via Wi-Fi
This function is available if a HERMES communi‐
cation module is not ins talled.
The type of connection es tablished must be
selected on the multimedia sy stem and on the
device tobe connec ted.
% The connection procedure may dif fer
depending on the device. Follow the instruc‐
tions that are shown in the displa y.Fu rther
information (see the manufacturer's operat‐
ing instructions).
#Select , Q W H U Q H W 6 H W W L Q J V .
#Select 6 H D U F K I R U : L ) L 1 H W Z R U N V.
Using a WPS PIN:
#Highlight a Wi-Fi network in the list.
#Select ¥ & R Q Q H F W Y L D : 3 6 3 , 1 , Q S X W.
The multimedia sy stem generates an eight-
digit PIN.
#Enter this PIN on the device tobe connec ted.
#Confirm the ent ry.
Using a button:
#Highlight a Wi-Fi network in the list.
#Select ¥ & R Q Q H F W Y L D : 3 6 3 % &.
#Select "Connect via WPS PBC" in the options
on the device tobe connec ted.
#Press the WPS button on the device tobe
connec ted.
#Select & R Q W L Q X H inthe multimedia sy stem.
Using a security key:
#Highlight a Wi-Fi network in the list.
#Select ¥ & R Q Q H F W 8 V L Q J 6 H F X U L W \ . H \.
#Have the security keydispla yed on the device
to be connec ted (see the manufacturer's
operating instructions).
#En terth is security keyon the multimedia sys‐
te m.
#Confirm the ent rywith ¡.
% All devices support a security keyas a
mean sof connection . Device ha
salread ybeen connec ted:
#To automatically connect: highlight aWi-Fi
network in the list.
#Ac tivate O¥ & R Q Q H F W $ X W R P D W L F D O O \ .
#Toconnect: highlight a Wi-Fi network in the
list.
#Select ¥ & R Q Q H F W .
The connection is es tablished again. These
functions are possible when the device has
already been connected totheWi -Fi networ k.
Setting up a Wi-Fi hotspot
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \
Configuring the multimedia sy stem as a Wi-
Fi hotspot
The type of connection es tablished depends on
th e device tobe connec ted. The function must
be suppor tedby the multimedia sy stem and by
th e device tobe connec ted. The type of connec‐
tion es tablished must be selected on the multi‐
media sy stem and on the device tobe connec‐
te d.
250
Multimedia sy stem
Page 253 of 506
#Select 6 H W 8 S + R W V S R W .
#Highlight & R Q Q H F W ' H Y L F H W R 9 H K L F O H + R W V S R W .
#Togenerate a WPS PIN: select¥ & R Q
Q H F W Y L D : 3 6 3 , 1 * H Q H U D W L R Q .
#Enterth e PIN shown in the multimedia sys‐
te m display on the device tobe connec ted
and con firm .
#Connect via WPS PIN: select¥ & R Q
Q H F W Y L D : 3 6 3 , 1 , Q S X W .
#Select ( Q W H U : 3 6 3 , 1.
#Enterth e PIN that is shown on theex tern al
device's display on the multimedia sy stem.
#Select & R Q W L Q X H.
#Toconnect bypressing a button: select
¥ & R Q Q H F W Y L D : 3 6 3 % &.
#Pressthe push button on the device tobe
connec ted.
#Select & R Q W L Q X H.
#Toconnect via a security key:select & R Q
Q H F W ' H Y L F H W R 9 H K L F O H + R W V S R W.
A security keyis displa yed.
#Select theve hicle from the device tobe con‐
nec ted. The vehicle is displa yed with the
SSID 0 % + R W V S R W ; ; ; ; ; .
#Enterthe security keywhic his shown in the
multimedia sy stem display on the device to
be connec ted.
#Confirm the ent ry.
#To connect via NFC: select & R Q Q H F W L R Q Y L D
1 ) &.
#Ac tivate NFC on the mobile device (see the
manufacturer's operating instructions).
#Bring the mobile device into the NFC area of
th eve hicle (→page 284).
#Select ' R Q H.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
To generate a new security key:
#Select 6 H W 8 S + R W V S R W .
#Select * H Q H U D W H 6 H F X U L W \ . H \.
A connection will be es tablished with the
newly crea ted security key.
#Tosave a security key:select 6 D Y H.
When a new security keyis sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security keymus tbe en tere d.
Managing COMAND Touch devices
Re quirementsRThe COMAND Touch App is ins talled on the
ex tern al device (e.g. tablet) which is tobe
used as a Rear Seat En tertainment Sy stem
unit.
RWi -Fi is acti vated (→page 249) and the mul‐
timedia sy stem is confi gured as a Wi-Fi Hot‐
spot (
→pa ge 250).
Multimedia sy stem:
, 6 \ V W H P. & 2 0 $ 1 ' 7 R X F K
Connecting a new device
#Select $ X W K R U L ] H D 1 H Z ' H Y L F H.
#Select & R Q Q H F W 1 H Z ' H Y L F H.
Multimedia sy stem 251
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# $ F F H S Wthe connection requ est from the new
device.
A security keyis displa yed.
#En terth e security keyin theex tern al device.
The device is authorized.
Selecting a connected device
#Select $ X W K R U L ] H D 1 H Z ' H Y L F H.
The devices already connec ted are displa yed.
#Select & R Q W L Q X H 8 V L Q J & R Q Q H F W H G ' H Y L F H V.
The 3 O H D V H V W D U W & 2 0 $ 1 ' 7 R X F K R Q \ R X U
G H Y L F H D Q G I R O O R Z W K H L Q V W U X F W L R Q V message
appears.
#Select & R Q W L Q X H.
Fo llow the instructions toauthorize the
selected device.
De-authorizing the device
#Select the connected device from the list.
The 3 O H D V H V W D U W & 2 0 $ 1 ' 7 R X F K R Q \ R X U
G H Y L F H D Q G I R O O R Z W K H L Q V W U X F W L R Q V message
appears.
#Select & R Q W L Q X H.
A prom ptwill appear asking whe ther you
wo uld like todeauthorize the selected
device.
#Select < H V.
The device is deauthorized.
Child saf ety lock
Multimedia sy stem:
, 6 \ V W H P. 3 D U H Q W D O & R Q W U R O
Locking an extern al device
#Select an extern al device.
#Select / R F N.
The device connec ted via theCO MAND
To uch App isloc kedO or unloc kedª.
Sy stem language
Note s onthe sy stem language
This function allo wsyouto determ ine the lan‐
guage forth e menu displa ysand the navigation
announcements. The selected language af fects
th ech aracters available for entr y.The navigation announcements are not
available in all lan‐
guages. If a language is not available, the naviga‐
tion announcements will be in En glish.
Setting the sy stem language
Multimedia sy stem:
, 6 \ V W H P. / D Q J X D J H
#Set the language.
% Ifyo u are using Arabic map data, thete xt
information can also be shown in Arabic on
th e navigation map. Todo so, select ةيبرعلاas
th e language from the language list. Naviga‐
tion announcements are then also made in
Arabic.
Setting the distance unit
Multimedia sy stem:
, 6 \ V W H P.% 8 Q L W V
#Select N Por P L.
#Inthe multifunction display of the Instrument
Displa y,switch the $ G G L W L R Q D O 6 S H H G R P H W H U
display on O.
252
Multimedia sy stem
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Data importand export
Data import/export function
The following functions are possible:
RTrans ferring data from one sy stem or vehicle
to ano ther sy stem or vehicle.
RCreating a bac kup copy of your personal data
and loadin git again.
RPr otecting your personal data against un wan‐
te dex port with PIN pr otection.
Yo u can either use an SDcard or a USB storage
device as temp orary storage.
% Please no tethat the NTFS file sy stem is not
suppor ted. The FAT32 file sy stem is recom‐
mended.
Importing/exporting data
* NO
TEData loss
#Do not remo vethe data storage
medium when data is being expor ted.
Mercedes-Benz is not liable for any loss of
data.
Re quirementsRThe vehicle is stationar y.
RThe ignition is switched on or theve hicle has
been star ted.
RThe SD card is inser ted (→page 306) or the
USB device is connecte d (→page 308).
Multimedia sy stem:
, 6 \ V W H P. 6 \ V W H P % D F N X S
#Select , P S R U W ' D W D or ( [ S R U W ' D W D .
Importing
#Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish to overwrite the cur rent da ta. If da ta
originates from ano ther vehicle, this is recog‐
nized duri ng datareading.
The multimedia sy stem is restar ted once the
data has been impor ted.
% Current vehicle settings can be edited af ter
th e import.
Exporting
If PIN pr otection is activated, your PIN is reques‐
te d.
#En teryo ur four-digit PIN.
#Select a data storage medium.
The data is expor ted. The data export may
ta ke several minutes.
Ac tivating/deactivating PIN pr otection
Multimedia sy stem:
, 6 \ V W H P. 3 , 1 3 U R W H F W L R Q
Setting the PIN
#Select 6 H W 3 , 1.
#Enteryo ur four-digit PIN.
#En teryo ur four-digit PIN again.
If bo th PINs match, PIN pr otection is active.
Changing the PIN
Prerequisite
RA cur rent PIN must be set.
#Select & K D Q J H 6 H W W L Q J V.
#Enterth e cur rent PIN.
#Select & K D Q J H 3 , 1.
#Setthe new PIN.
Multimedia sy stem 253
Page 256 of 506
Activating PIN pr otection for data export
#Select & K D Q J H 6 H W W L Q J V .
Confirm wi th the PIN.
#Select 3 U R W H F W ' D W D ( [ S R U W .
Ac tivate Oor deacti vate ª the function.
Ac tivating PIN pr otection for of fline mode
#Select & K D Q J H 6 H W W L Q J V .
Confirm wi th the PIN.
#Select 3 U R W H F W ' H D F W L Y D W L R Q R I 2 I I O L Q H 0 R G H .
Ac tivate Oor deacti vate ª the function.
Un blocking the PIN
Re quirements:
RThere is an Internet connection.
RA Mercedes me account exists at http://
www.me rcedes.me.
RThe 3 H U V R Q D O L ] D W L R Q (→page 254)service is
activated.
If th e PIN has been entered incor rectly thre e
times, the PIN will be bloc ked. You can ha vea
single-use password sent toyou via the Mercedes me connect online por
talto reset the
PIN pr otection.
#Select 8 Q E O R F N 3 , 1.
#Enterth e single-use password.
PIN pr otection is reset, and you can set a
new PIN.
% Alternat ivel y, yo u can ha vePIN pr otection
re set at an authorized Mercedes-Benz Cen‐
te r.
User profile
Setting a user profile
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q
Displaying a user profile when starting
If th is function is active, a prom ptappears when
st arting the sy stem asking which user profile to
use.
#Select ' L V S O D \ 3 U R I L O H 6 H O H F W L R Q D I W H U 6 W D U W .
#Activate Oor deacti vate ª the function. Selecting a user profile
#Select
* X H V W 3 U R I L O H or individual profile #.
% Some settings from the user profile are only
loaded when theve hicle is stationary or
when the ignition is switched on.
Au tomatic syn chronization
Each time the ignition is switched off or on, the
individual user profiles are synchronized on the
multimedia sy stem and on the ser ver.This
ensures that the latest user profiles are alw ays
av ailable.
#Select $ X W R P D W L F 6 \ Q F K U R Q L ] D W L R Q .
#Activate Oor deacti vate ª the function.
% For more information about importing/
ex porting user profiles (
→page 255).
Creating a user profile
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q. & U H
D W H 3 U R I L O H
#En ter a name.
#Select a.
254
Multimedia sy stem
Page 257 of 506
Individual settings are saved in the user profile,
e.g.:
RSy stem settings
RSettings in theTV tuner's channel list
RNa vigation and traf fic information
The settings diff er depending on theve hicle
equipment.
Importing/exporting user profiles
Re quirements:
RThere is an Internet connection .
RA Mercedes me account exists at http://
www.me rcedes.me.
RThe 3 H U V R Q D O L ] D W L R Q service is activated.
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q. 0 D Q
X D O ( [ S R U W , P S R U W
This function is not available in all countries.
Only individual profiles can be impor ted or
ex por ted. The individual profiles are alw
ays collectively
impor ted or expor ted.
#Impor t:select , P S R U W 3 U R I L O H V I U R P 6 H U Y H U.
The 7 K H S U R I L O H G D W D L P S R U W R Y H U Z U L W H V D O O
H [ L V W L Q J S U R I L O H G D W D ' R \ R X Z D Q W W R F R Q
W L Q X H " message appears .
#Select < H V.
User profiles are impor ted.
#Expor t:select ( [ S R U W 3 U R I L O H V W R W K H 6 H U Y H U.
User profiles are expor ted.
% Certain settings, such as address book
ent ries or pr evious destinations from the
navigation sy stem, are not expor ted.
User profile options
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q
#Highlight a profile.
#¥Select an option.
The following options are available:
R 5 H Q D P H
R ' H O H W H
R 5 H V H W %
The guest profile cannot be dele ted or
re named.
Soft wareupdate
Information on software updates
The multimedia sy stem pr ovides a message
when an update is available.
Depending on the source, you can per form vari‐
ous updates:
Software update
Source of the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Operator's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps
Software updates ensure your vehicle's tech nol‐
ogy is al ways up-to-date.
Multimedia sy stem 255
Page 258 of 506
In ordertocons tantly impr ovethequ ality of our
services youwill receive future updates foryo ur
multimed iasystem, the Mercedes-Benz mbrace
®
services and your vehicle's communication mod‐
ule. These will con veniently be sent to you via
th e mobile phone connection in your vehicle
and, in many cases, ins talled automaticall y.Yo u
can monito rth est atus of your updates at any
time on the Mercedes me por tal and find infor‐
mation about po tential inno vations.
Yo ur advantages at a glance:
Rcon veniently receive software update s via
th e mobile phone network
Rthe long- term quality and availability of
Mercedes-Benz mbrace®is guaranteed
Rke ep your multimed iasystem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at http:/ /me.mercedes-benz.com Pe
rforming a software upda te
Re quirement:
RAn Internet connection is requiredfor
updates which are obtained online .
Multimedia system:
, 6 \ V W H P. 6 R I W Z D U H 8 S G D W H
Au tomatically
Re quirement:
RYour vehicle has a built-in communication
module.
#Ac tivate $ X W R P D W L F 2 Q O L Q H 8 S G D W H O.
Up dates are per form ed.
The cur rent status of the updates is dis‐
pla yed.
Manually
#Deactivate $ X W R P D W L F 2 Q O L Q H 8 S G D W Hª.
#Select an update from the list and start the
update. Search
ingfor new Updates
Re quirements
RYour vehicle does not ha vea built-in commu‐
nication module.
RAn Inte rnet-enabled mobile phone is connec‐
te dto the multimedia sy stem (→page 283).
#Select 6 H D U F K I R U 1 H Z 8 S G D W H V.
The list of available updates is refreshed.
#Select an update and start the update.
The selected update is downloaded via the
connected mobile phone.
Ac tivating the so ftwa reupdate
#Restart the sy stem.
Important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, or else the security
of your multimedia sy stem cannot be ensured.
% If automatic software updates are activated,
the sy stem updates will be downloaded auto‐
matically (
→page 256).
256 Multimedia sy stem
Page 259 of 506
As soon as an updateisavailable for download,
a cor responding message appears onthe multi‐
media sy stem displa y.
Yo u ha vethefo llowing selection options:
R ' R Z Q O R D G
The update will be downloaded in the back‐
ground.
R ' H W D L O V
Information about the pending update is dis‐
pla yed.
R / D W H U
The update can be downloaded manually at a
later time (
→page 256).
If th e download is comple ted and the update is
re ady for ins tallation, youwill be informed of this
af te rth e next ignition cycle, forex ample:
Re quirements forth e ins tallation:
RThe ignition is switched off.
RNo tes and warnings ha vebeen read and
accep ted.
RThe elect ric park ing brake is applied. If all
requirements are met, the update will be
ins talled. The multimedia sy stem cann otbe
operated while the update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the center console displa y.Please
consult a qualified specialist workshop to
re solve the problem.
Re set function
Multimedia sy stem:
, 6 \ V W H P. 5 H V H W
Pe rsonal data is dele ted, forex ample:
Rstation presets
Rconnec ted mobile phones
#Select < H V.
If PIN pr otection is activated, a prom ptappears
asking if you also wishtorestore this to thefa c‐
to ry settings during a reset.
#Select < H V
#Enterthe cur rent PIN.
The PIN is reset.
Or
#Select 1 R.
The cur rent PIN stay sth e same af terre set‐
ting.
% Ifyo u ha veforg ottenyo ur PIN, an authorized
Mercedes-Benz Cente r can deactivateyour
PIN pr otection foryo u.
A pr om ptappears again asking whe ther you
re ally wish toreset.
#Select < H V.
The multimedia sy stem is reset tothefa ctory
settings.
Multimedia sy stem 257
Page 260 of 506
Navigation
Switching navigation on
Multimedia sy stem:
, 1 D Y L J D W L R Q
#Alternatively: press theß button.
The map appears and sho wscurrent vehicle
position 1. %
If a climate contro l setting ischanged, a cli‐
mate bar appears brief ly.
Showing/hiding the navigation menu
Re quirement:RThe map sho wstheve hicle's cur rent posi‐
tion.
, 1 D Y L J D W L R Q
#To sho w:swipe left on theto uchpad or
To uch Control.
or
#Slide the controller tothe left.#To hide: swipe right on theto uchpad or
To uch Control.
or
258 Multimedia system