MERCEDES-BENZ E320 2003 W211 Owner's Manual

291 Practical hints
What to do if …
Problem
Possible cause
Suggested solution
3
(Canada only)
;
(USA only)The red brake warning lamp
lights up while driving and you
hear a warning sound.
You are driving with the parking brake set.
or
There is a malfunction in the SBC brake sys-
tem.

Release the parking brake.

Read and observe the message in the
display.
The red brake warning lamp
lights up while driving.
There is insufficient brake fluid in the reser-
voir.

Risk of accident! Carefully stop the
vehicle and notify an authorized
Mercedes-Benz Center. Do not add
brake fluid! This will not solve the
problem.
Warning!
G
Driving with the last message displayed can
result in an accident. Have your brake sys-
tem checked immediately if the brake warn-
ing lamp stays on.
Don’t add brake fluid before checking the
brake system. Overfilling the brake fluid res-
ervoir can result in spilling brake fluid on hot
engine parts and the brake fluid catching
fire. You can be seriously burned.
!If you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the
brake system checked for brake pad
thickness and leaks.

292 Practical hintsWhat to do if …Problem
Possible cause
Suggested solution
D
The red coolant warning lamp
lights up when the engine is run-
ning.
There is insufficient coolant in the reservoir.
If this warning lamp lights up frequently,
there is a leak in the cooling system.
If the coolant level is correct, the electric ra-
diator fan may be broken.

Immediately add coolant to prevent
engine from overheating
(page 264).

Have the cooling system checked.

If the coolant temperature is below
257 °F (125 °C), you can continue
driving to the nearest authorized
Mercedes-Benz Center.

Avoid high engine loads (e.g. driving
uphill) and stop-and-go driving.
D
The red coolant warning lamp
lights up while driving and you
hear a warning sound.
The coolant temperature has exceeded
257 °F (125 °C).

Stop as soon as possible and allow
the engine and coolant to cool down.
Warning!
G
Driving when your engine is badly overheat-
ed can cause some fluids which may have
leaked into the engine compartment to
catch fire. You could be seriously burned.
Steam from an overheated engine can cause
serious burns and can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Turn off the engine, get out of the vehicle
and do not stand near the vehicle until it
cools down.

293 Practical hints
What to do if …
Problem
Possible cause
Suggested solution
?
The yellow "CHECK ENGINE"
malfunction indicator lamp
comes on while driving.
There is a malfunction in:

The fuel injection system


The ignition system


The exhaust system


The fuel system
Such malfunctions may result in excessive
emissions values and may switch the engine
to its limp-home (emergency operation)
mode.

Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics sys-
tem. It allows the accurate identifica-
tion of system malfunctions through
the readout of diagnostic trouble
codes. It is located in the front left
area of the footwell next to the park-
ing brake.
Your gas tank is empty.

After refuelling, start the engine three
or four times in succession.
The limp-home mode is canceled. You do
not need to have your vehicle checked.
<
The red seat belt warning lamp
blinks for a brief period after
starting the engine.
The warning lamp reminds you to fasten seat
belts.

Fasten your seat belt.
W
The yellow fuel tank reserve
warning lamp lights up while
driving.
The fuel level has gone below the reserve
mark.
Gas cap not closed tight.

Refuel at the next gas station
(page 259).

Close gas cap

294 Practical hintsWhat to do if …Lamp in center consoleProblem
Possible cause
Suggested solution
PASSENGER AIRBAG OFF
The indicator lamp lights up.
A BabySmart
TM child seat is installed on the
front passenger seat. Therefore, the front
passenger airbag is switched off.
The system is malfunctioning when there is
no BabySmart
TM child seat installed on the
front passenger seat.

Have the system checked as soon as
possible by an authorized
Mercedes-Benz Center.
PASSENGER AIRBAG OFF
The indicator lamp does not light up with a
BabySmart
TM child seat properly installed
on the front passenger seat.
The system is malfunctioning.

Make sure that there is nothing be-
tween seat cushion and child seat and
check installation of the child seat.

If the light remains out, have the sys-
tem checked as soon as possible by
an authorized Mercedes-Benz Center.
Do not use the BabySmart
TM restraint
to transport children on the front pas-
senger seat until the system has been
repaired.

295 Practical hints
What to do if …
Messages in the display
The control system shows warning and
malfunction messages in the multifunction
display.
Certain warning and malfunction messag-
es are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in
this Operator’s Manual.
Selecting the malfunction memory menu in
the control system (
page 121) displays
both cleared and uncleared messages.
High-priority messages appear in the mul-
tifunction display with a red background.On the pages that follow, you will find a
compilation of all the messages that may
appear in the display.
Warning!
G
All messages contain important information
which should be taken note of and, where a
malfunction is indicated, addressed as soon
as possible at an authorized Mercedes-Benz
Center.
Failure to repair condition noted may cause
damage not covered by the Mercedes-Benz
Limited Warranty, or result in property dam-
age or personal injury.Warning!
G
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative.
Contact your nearest authorized
Mercedes-Benz Center.
iTurning the key in the starter switch to
position2, or pressing the KEY-
LESS-GO* start/stop button twice to
position2 causes all lamps as well as
the multifunction display to come on.
Ensure that they are all in working or-
der before starting your journey.

296 Practical hintsWhat to do if …Display
Possible cause
Suggested solution
ABS
defective!
Visit workshop!
The ABS has detected a malfunction and
has switched off. The ESP and the BAS are
also deactivated. The SBC brake system is
still functioning normally but without the
ABS available.

Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.

Have the system checked at an au-
thorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions in-
creases the risk of accident.
Display defective
Visit workshop!
The ABS or the ABS display is malfunction-
ing.

Continue driving with added caution.

Visit an authorized
Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions in-
creases the risk of accident.

297 Practical hints
What to do if …
ABS
Braking system
not working!
The charging voltage has fallen below
10 volts and the ABS has switched off.
The brake system is still functioning nor-
mally but without the ABS available.

When the voltage is above this value
again, the ABS is operational again.

Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.

Have the system checked at an au-
thorized Mercedes-Benz Center as
soon as possible.
Failure to follow these instructions in-
creases the risk of accident.
BAS
defective!
Visit workshop!
The BAS has detected a malfunction and
switched off. The SBC brake system is still
functioning normally but without the BAS
available.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions in-
creases the risk of accident.
BAS
Display malfunction
Visit workshop!
The BAS or the BAS display is malfunction-
ing.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions in-
creases the risk of accident.
Display
Possible cause
Suggested solution

298 Practical hintsWhat to do if …BAS
not available!
See operator’s manual
The charging voltage has fallen below
10 volts and the BAS has switched off.
The brake system is still functioning nor-
mally but without the BAS available.

When the voltage is above this value
again, the BAS is operational again.

Have the system checked at an au-
thorized Mercedes-Benz Center if
you see the warning message for a
longer period of time.
Failure to follow these instructions in-
creases the risk of accident.
ESP
Malfunction!
Visit workshop!
The ESP is deactivated because of a mal-
function or interrupted power supply. The
SBC brake system is still functioning nor-
mally. The ABS may still be operational.

With the vehicle stationary, turn the
steering wheel completely to the left
and then to the right to synchronize
the ESP.
If the ESP message does not go out:

Continue driving with added caution.

Visit an authorized
Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions in-
creases the risk of accident.
Display
Possible cause
Suggested solution

299 Practical hints
What to do if …
ESP
Display defective
Visit workshop!
The BAS or the BAS display is malfunction-
ing.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions in-
creases the risk of accident.
ESP
not available!
See operator‘s manual
The ESP is deactivated because of a mal-
function or interrupted power supply. The
SBC brake system is still functioning nor-
mally. The ABS may still be operational.

With the vehicle stationary, turn the
steering wheel completely to the left
and then to the right to synchronize
the ESP.
If the ESP message does not go out:

Continue driving with added caution.

Visit an authorized
Mercedes-Benz Center as soon as
possible.
Failure to follow these instructions in-
creases the risk of accident.
:
Engine oil leve
l
Stop, engine off!
There is no oil in the engine. There is a dan-
ger of engine damage.

Carefully bring the vehicle to a halt
as soon as possible.

Turn off the engine.

Add engine oil.
Display
Possible cause
Suggested solution

300 Practical hintsWhat to do if …:
Engine oil level
Check level!
The engine oil level is too low.

Check the engine oil level
(page 262) and add oil as required.
:
Engine oil level
Reduce oil level!
You have added too much engine oil. There
is a risk of damaging the engine or the cat-
alytic converter.

Have oil siphoned. Observe all legal
requirements with respect to its dis-
posal.
Engine oil
Visit workshop!
The engine oil has dropped to a critical lev-
el.

Check the engine oil level
(page 262) and add oil as required.

If you must add engine oil frequently,
have the engine checked for possible
leaks.
There is water in the oil.

Have the oil checked.
Engine oil level
Visit workshop!
The measuring system is malfunctioning.

Have the measuring system checked
by an authorized Mercedes-Benz
Center.
Distronic
External interference
Reactivate!
The Distronic* is switched off and is tem-
porarily unavailable.

Try activating the Distronic* again
later.
Clean sensor!
see oper. Manual
The Distronic* is switched off because the
Distronic* cover in the radiator grille is
dirty.

Clean the Distronic* cover in the ra-
diator grille (
page 283).

Restart the vehicle.
Visit workshop!
The Distronic* is malfunctioning or the dis-
play is malfunctioning.

Visit an authorized Mercedes-Benz
Center as soon as possible.
Display
Possible cause
Suggested solution