getting started MERCEDES-BENZ E500 2004 W211 Owner's Manual

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28
Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey ......... 30
Unlocking with KEYLESS-GO*......... 32
Adjusting .............................................. 34
Seats .............................................. 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts ................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 47
Turn signals and high beam ............ 47
Windshield wipers ........................... 48
Problems while driving.................... 50
Parking and locking .............................. 51
Parking brake ................................. 51
Switching off headlamps................. 52
Turning off engine ........................... 52

14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For easy
access, each section has its own reference
color:At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
H e r e y o u w i l l f i n d d e s c r i p t i o n s o f t h e s a f e t y
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the “Getting
started” section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

29 Getting started
Unlocking
Adjusting
Driving
Parking and locking

30 Getting startedUnlocking
The “Getting started” section provides an
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic
functions described here, the “Controls in
detail” section will provide you with further
information. The corresponding page refer-
ences are located at the end of each seg-
ment.
Unlocking
Unlocking with the SmartKeySmartKey 1‹Lock button
2ŠUnlock button for trunk lid
3ŒUnlock button
4ÂPanic button (
page 73)

Press unlock button Πon the
SmartKey.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The SBC brake system is activated.

Get in the vehicle and insert the
SmartKey in the starter switch.
More information can be found in the
“Controls in detail” section (
page 88).

31 Getting started
Unlocking
Starter switch positionsStarter switch0For removing SmartKey
1Power supply to some electrical con-
sumers, such as seat adjustment
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
Warning!
G
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and/or serious personal
injury.iThe SmartKey can only be removed
from the starter switch with the gear
selector lever in positionP.
!If the SmartKey cannot be turned, the
battery may not be sufficiently
charged.

Check the battery and charge it
if necessary (
page 287).

Get a jump start (
page 378).
To prevent accelerated battery dis-
charge or a completely discharged bat-
tery, always remove the SmartKey from
the starter switch when the engine is
not in operation.

32 Getting startedUnlockingUnlocking with KEYLESS-GO*
If you have the KEYLESS-GO function, your
vehicle checks whether the SmartKey with
KEYLESS-GO is valid when you pull the
door handle. If your SmartKey is valid, the
doors will unlock, and you can open them.
The function of the SmartKey overrules the
KEYLESS-GO function.

Pull the door handle.
The turn signal lamps flash once. The
locking knobs on the doors move up.
The SBC brake system is activated.
If the SmartKey is inside the vehicle, press-
ing the KEYLESS-GO start/stop button on
the gear selector lever corresponds to
turning the SmartKey to the various starter
switch positions.iTo unlock the vehicle, the SmartKey
with KEYLESS-GO must be outside the
vehicle, no further than approximately
3 feet (1 meter) away from the door.
Warning!
G
When leaving the vehicle, always take the
SmartKey with KEYLESS-GO with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.

33 Getting started
Unlocking
1KEYLESS-GO start/stop button
Before you press the KEYLESS-GO
start/stop button, the vehicle’s on-board
electronics have status 0 (as with Smart-
Key removed).The SmartKey with KEYLESS-GO must be
located in the vehicle.

Make sure the gear selector lever is set
toP.

Do not depress the brake pedal.
Position 1

Press the KEYLESS-GO start/stop but-
ton once.
This supplies power to some electrical
consumers, such as seat adjustment.Ignition (or position 2)

Press the KEYLESS-GO start/stop but-
ton twice.
This supplies power to all electrical
consumers. All the lights in the instru-
ment cluster come on.
More information can be found in the
“Controls in detail” section (
page 91).
For information on starting the engine us-
ing the KEYLESS-GO start/stop button,
see “Starting with KEYLESS-GO”
(
page 44).
iIf you now press the KEYLESS-GO
start/stop button

once again, the ignition (position2)
is switched on.


twice, the power supply is again
switched off.
iIf you now press the KEYLESS-GO
start/stop button once, the power sup-
ply is again switched off.

34 Getting startedAdjusting
AdjustingSeatsWarning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck. That could cause se-
rious or fatal injuries. The seat back and seat
belts provide the best restraint when the
wearer is in an upright position and belts are
properly positioned on the body.
Your seat must be adjusted so that you can
correctly fasten your seat belt (
page 40).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
SmartKey with KEYLESS-GO* with you, and
lock your vehicle.
The power seats can also be operated with
the driver’s or passenger door open. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and / or serious personal
injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle's
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er’s instructions.

35 Getting started
Adjusting
Seat adjustment
The seat adjustment switches are located
on the front doors.
1Head restraint height
2Seat height
3Seat cushion tilt
4Seat fore and aft adjustment
5Backrest tilt

Turn the SmartKey in the starter switch
to position1 or2 (
page 31)
or

Press the KEYLESS GO* start/stop
button once or twice (
page 33).
or

Open the driver’s or passenger door.Seat fore and aft adjustment

Press the switch forward or backward
in the direction of arrow4.
Adjust a comfortable seating position
that still allows you to reach the
accelerator / brake pedal safely. The
position should be as far to the rear as
possible, consistent with ability to
properly operate controls.
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and
the child is not properly secured in the child
restraint.
iWhen moving the seat, be sure there
are no items in the footwell or behind
the seats. Otherwise you could damage
the seats.
The memory function (
page 116) lets
you store the setting for the seat posi-
tion together with the setting for the
steering wheel and the exterior rear
view mirrors.

36 Getting startedAdjustingSeat cushion tilt
Press the switch up or down in the di-
rection of arrow3 until your upper
legs are lightly supported.
Backrest tilt

Press the switch forward or backward
in the direction of arrow5 until your
arms are slightly angled when holding
the steering wheel.
Seat height

Press the switch up or down in the di-
rection of arrow2.Head restraint height

Press the switch up or down in the di-
rection of arrow5.Head restraint tilt
Manually adjust the angle of the head re-
straint.

Push or pull on the lower edge of the
head restraint cushion.
More information on seats can be found in
the “Controls in detail” section
(
page 108).
Warning!
G
For your protection, drive only with properly
positioned head restraints.
Adjust head restraint so that the center of
the head restraint supports the back of the
head at eye level. This will reduce the poten-
tial for injury to the head and neck in the
event of an accident or similar situation.
Do not drive the vehicle without the seat
head restraints. Head restraints are intend-
ed to help reduce injuries during an acci-
dent.