MERCEDES-BENZ EQA SUV 2021 Owner's Manual

18
18
At
a glance – Emer gencies and breakdowns

1
B-pillar wi th:
QR code for accessing there scue card →
39
2 Safetyve sts →
311
3 Fire extinguisher →
312
4 ; me button →
276
G SOS button →
276
5 £ Hazard warning light system →
132
6 Tocheck and top up operating 0uids →
351
7 Tooperate the high-voltage disconnect device →
148 8
Towing away →
323
9 Flat tyre →
313
A Socket 0ap with:
information label on tyre pressure →
334
QR code for accessing there scue card →
39
B Towing away →
323
C TIREFIT kit →
315
D Warning triangle →
311
E Firs t-aid kit (soT sided) →
312 At
a glance – Emer gencies and breakdowns
19
19

Calling up t
Calling up t
he Digit
he Digital Owner's Manual
al Owner's Manual
Multimedia system: 4 © 5
Settings 5
Owner's Manual The Digital Owner's Manual describes
the func-
tions and operation of theve hicle and the multi-
media system. #
Select one of thefo llowing menu items in the
Digital Owner's Manual:
R Search: sear chforke ywords in order to/nd
qu ick answers toquestions about the opera-
tion of theve hicle.
R Quick start: here is where you /nd the /rst
steps towa rds setting up your vehicle. R
Tips: /nd information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Animations :wa tch animations of theve hicle
functions.
R Messages: receive additional information
about the messages in the Instrument Displa y.
R Bookmarks :ga in access toyour personally
sa ved bookmar ks.
R Language: select the language forth e Digital
Owner's Manual. 1
Back
2 Adds bookmar ks
3 Pictu re 4
Contents section
5 Directions of mo vement of contents section
6 Menu
Some sections in the Digital Owner's Manual,
such as warning no tes, can be expanded and col-
lapsed.
A A dditional met
dditional met hods of calling up t
hods of calling up t he Digit
he Digital Own-
al Own-
er's Manual:
er's Manual:
Dir Dir ect access:
ect access: openthere qu ired content in the
Digital Owner's Manual bypressing and holding
an entry on theta b bar in the multimedia system: Ins
Instr
trument Display
ument Display :
:call up brief information as
display messages in the inst rument clus ter 20
20
Digital Owner's Manual

LIN
LINGUA
GUA TR
TRONIC:
ONIC: call up via thevo ice control sys-
tem
Fo r saf etyre asons, the Digital Owner's Manual is
deactivated while driving. Calling up t Calling up t
he Digit
he Digital Owner's Manual
al Owner's Manual
Multimedia system: 4 © 5
Info 5
Owner's Manual 5
Õ The Digital Owner's Manual describes
the func-
tions and operation of theve hicle and the multi-
media system. #
Select one of thefo llowing menu items in the
Digital Owner's Manual: R
Search: sear chforke ywords in order to/nd
qu ick answers toquestions about the opera-
tion of theve hicle.
R Quick start: here is where you /nd the /rst
steps towa rds setting up your vehicle.
R Tips: /nd information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Animations :wa tch animations of theve hicle
functions.
R Messages: receive additional information
about the messages in the Instrument Displa y.
R Bookmarks :ga in access toyour personally
sa ved bookmar ks.
R Language: select the language forth e Digital
Owner's Manual. 1
Back
2 Adds bookmar ks
3 Pictu re
4 Contents section
5 Directions of mo vement of contents section
6 Menu
Some sections in the Digital Owner's Manual,
such as warning no tes, can be expanded and col-
lapsed.
A A dditional met
dditional met hods of calling up t
hods of calling up t he Digit
he Digit al Own-
al Own-
er's Manual:
er's Manual: Digital Owner's Manual
21
21

Dir
Dir
ect access:
ect access: openthere qu ired content in the
Digital Owner's Manual bypressing and holding
an entry on theta b bar in the multimedia system: Ins
Instr
trument Display
ument Display :
:call up brief information as
display messages in the inst rument clus ter
LIN
LINGUA GUA TR
TRONIC:
ONIC: call up via thevo ice control sys-
tem
Fo r saf etyre asons, the Digital Owner's Manual is
deactivated while driving. 22 22
Digital Owner's Manual

Pr
ot
Pr otection of t
ection of t he en
he envir
vironment
onment
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damage due tooperating conditions and
personal driving st yle Operate
your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi-
ro nment. Please obser vethefo llowing recom-
mendations on operating conditions and per-
sonal driving st yle.
Oper
Oper ating conditions:
ating conditions: #
Make sure that the tyre pressure is cor-
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no lon-
ge r need them). #
Monitor the energy consum ption. #
Adhere tothe service inter vals.
A regula rly serviced vehicle will cont rib-
ute toenvironmental pr otection. #
Always ha vemaintenance workcar ried
out at a quali/ed specialist workshop. P
P
er
er sonal dr
sonal dr iving s
iving sty tyle:
le: #
Drive carefully and maintain a suitable
distance from theve hicle in front. #
Avoid frequent, sudden acceleration and
braking. #
Drive in a st yle which sa ves ene rgy.
Obser vethe ECO display for an economi-
cal driving style. +
ENVIR ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollution caused byirre sponsible disposal
of the high-voltage battery A high-voltage battery contains materials
which are harmful
tothe environment. #
Dispose of faulty high-voltage batteries
at a quali/ed specialist workshop. T T
ak
ak e-bac
e-bac k of end-of-lif
k of end-of-lif e v
e vehicles
ehicles
EU countr
EU countr ies only:
ies onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-fri endly disposal in accordance with
the European Union (EU) End-of-
Life Vehicles Directi ve.
A network of vehicle take -back points and dis-
mantlers has been established foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
cont ribution toclosing there cycling circle and
conserving resources.
Fo r fur ther information about there cycling and
disposal of end-of-life vehicles, and theta ke -back
conditions, please visit the national
Mercedes-Benz website foryo ur countr y. Mer
Mer
cedes-Benz GenuineP
cedes-Benz GenuineP ar
arts
ts
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes‑Benz
AGo.ers recycled recondi-
tioned components and parts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. General no
tes
23
23

#
Recycled reconditioned components and
parts from Mercedes‑Benz AG.*
N
NO
OTE
TE Impai rment of the operating e1-
ciency of there straint systems from
installing accessor y parts or fromrepairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere straint sys-
te ms, may be ins talled in thefo llowing areas
of your vehicle:
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Centre console
R Lateral roof frame #
Do not ins tall accessory parts such as
audio systems in these areas. #
Do not car ryout repairs or welding. #
Have accessory parts retro/tted at a
qu ali/ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been app rove dby Mercedes-Benz. Saf ety-re leva nt
systems, e.g. the brake system, may malfunction.
Only use Mercedes-Benz GenuineParts or parts of
equal qualit y.Only use tyres, wheels and acces-
sory parts that ha vebeen speci/cally appr oved
fo ryo ur vehicle model.
Mercedes-Benz tests original pa rts and con ver-
sion parts and accessory parts that ha vebeen
speci/cally appr ovedfo ryo ur vehicle model for
th eir reliability, saf ety and suitability. Despite
ongoing mar ketre sear ch, Mercedes-Benz is
unable toassess other parts. Mercedes-Benz
th erefore accepts no responsibility forth e use of
such parts in Mercedes-Benz vehicles, even if
th ey have been o1cially appr oved or independ-
ently appr ovedby ate sting centre. Ce
rtain parts are only o1cial lyappr ovedfor
installation or modi/cation if they comply with
legal requ irements. All Mercedes-Benz Genuine-
Pa rts meet the appr oval requ irements. The use of
non-appr oved parts may in validate theve hicle's
ge neral ope rating permit.
This is the case in thefo llowing situations:
R The vehicle type is di.erent from that for
which theve hicle's general ope rating permit
wa sgr anted.
R Other road users could be endangered.
R The noise le velget swo rse.
Alw ays specify theve hicle identi/cation number
(VIN) (/ page 349) when ordering Mercedes-
Benz Genuine Parts. 24 24
Gene
ral no tes

Owner's Manual
Owner's Manual
This Owner's Manual and the Digital Owner's
Manual in theve hicle describe thefo llowing mod-
els and the standard and special equipment for
yo ur vehicle:
R The models and the standard and special
equipment available at the time of this Own-
er's Manual going topress.
R The models and the standard and special
equipment only available in cer tain countries.
R The models and the standard and special
equipment, which will only be available at a
later date.
No tethat your vehicle may not be /tted with all
fe atures described. This is also the case for sys-
te ms releva nt tosaf ety. Therefore, the equipment
on your vehicle may di.er from that in the
descriptions and illustrations.
The original pur chase ag reement foryo ur vehicle
contains a list of the equipment in your vehicle at
th e time of deliver y. Should
you ha veany questions concerning equip-
ment and operation, please consult a Mercedes-
Benz Service Centre.
The Owner's Manual, Supplement, fur ther supple-
mentary documents and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Mer Mer
cedes me App
cedes me App N
No
ot
tes about t
es about t he on-demand f
he on-demand f eature
eature Yo
u can also activate various functions (on-
demand feature) subsequently via Mercedes me
aTer pur chasing your vehicle.
Information is available at any Mercedes-Benz
Se rvice Centre. A
A
ctiv
ctiv ating on-demand f
ating on-demand f eatur
eature using Mer
e using Mer cedes me
cedes me R
R
eq
eq uir
uir ements:
ements:
R The vehicle has GPS reception.
R The vehicle is lin kedto the Mercedes me user
account. Or
Or
der
der ing and activ
ing and activ ating on-demand f
ating on-demand f eature
eature #
Addth e desired on-demand feature forthe
ve hicle tothe shopping bask etinthe
Mercedes me Store. #
Comple tethe order.
The on-demand feature is activated when
operating theve hicle.
Speeding up activ
Speeding up activ ation
ation #
Switch theve hicle o. and lock it. #
ATer about 2 minutes, unlock theve hicle and
switch on theve hicle.
The on-demand feature has been activated.
Fo r some features, a noti/cation also appears
in theve hicle's multimedia system.
If th e activation was not successful, repeat the
process. General no
tes
25
25

Oper
Oper
ating safe
ating safe ty
ty &
W
WARNING
ARNING Risk of injury due tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident or injury due
to improper modi/cations toelectronic
components
Modi/cations toelectronic components, their
soTware or wiring can impair their functional-
ity and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. #
Always ha veworkon electrical and elec-
tronic devices car ried out at a quali/ed
specialist workshop. If
yo u modify the on-board electronics, thege n-
eral ope rating permit is rendered in valid.
Obser vethe "On-board electronics" section in
"Technical data".
* N
NOOTE
TE Damage totheve hicle due todriv-
ing toofast and due toimpacts tothe
ve hicle underbody and suspension com-
ponents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast ove r an obsta-
cle, e.g. a kerb, speed bump or po thole
R a heavy object st rike sth e underbody or
suspension components In situations such as
these, damage tothe
body, underbody, suspension components,
wheels or tyres and high-voltage battery com-
ponents may not be visible. Components dam-
aged in this wa y can un expectedly fail or, in
th e case of an accident, may no longer absorb
th ere sulting forc e as intended. #
Have theve hicle checked and repaired
immediately at a quali/ed specialist
wo rkshop.
or #
If driving saf ety is impaired while con-
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and tra1c conditions,
and contact a quali/ed specialist work-
shop. Elect
ric ve hicles ha vean elect ric mo tor.The elec-
tric mo tor's energy supply is pr ovided bythe high-
vo ltage on-board electrical system. 26 26
General no
tes

&
D
D AN
AN GER
GER Risk of dea thand /re due to
modi/ed and/or damaged components of
th e high-voltage on-board electrical sys-
tem
The vehicle's high- voltage on-board electrical
system is under high voltage. If you modify
component parts in theve hicle's high- voltage
on-board electrical system or touch damaged
component parts, you may be electrocuted. In
addition, modi/ed and/or damaged compo-
nents may cause a /re.
In theeve nt of an accident or impact tothe
ve hicle underbod y,components of the high-
vo ltage electrical system may be damaged
although the damage is not visible. #
Never make any modi/cations tothe
high- voltage on-board electrical system. #
Do not switch on or use theve hicle if its
high- voltage on-board electrical system
components ha vebeen modi/ed or dam-
aged. #
Neverto uch damaged components of
th e high-voltage on-board electrical sys-
te m. #
ATer an accident, do not touch any com-
ponents of the high-voltage on-board
electrical system. #
ATer an accident, ha vetheve hicle trans-
por tedawa y. #
Have the components of the high-voltage
on-board electrical system checked at a
qu ali/ed specialist workshop and
re placed if necessar y. The components of
the high-voltage on-board
electrical system are mar ked with yellow warning
stic kers. The cables of the high-voltage on-board
electrical system are orange. Ve
hicles with an elect ric mo torge nerate signi/-
cant lyless vehicle noise emissions than vehicles
with combustion engines. As a result, your vehicle
may not be heard by otherroad users in cer tain
situations. This can occur, forex ample, when you
are parking and your vehicle cann otbe seen by
ot her road users. This requ ires youto adopt a par-
ticular lyanticipatory driving st yle, as it is neces-
sary toallow forth e possibility that other road
users may beha veunpredictabl y. General no
tes
27
27