light MERCEDES-BENZ EQA SUV 2021 Owners Manual

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Indicator and warning lamps (standard) ......... 10
Indicator and warning lamps (widescreen
cockpit) ........................................................ 12
Overhead control panel ................................. 14
Door operating unit and seat adjustment .......16
Emer gencies and breakdowns ....................... 18 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 20 20
Calling up the Digital Owner's Manual ............ 20
Calling up the Digital Owner's Manual ............ 21 Gener
Gener
al not
al notes
es............................................... 23 23
Pr otection of the environment ....................... 23
Ta ke -back of end-of-life vehicles .................... 23
Mercedes-Benz Genuine Parts ........................ 23
Owner's Manual ............................................ 25
Mercedes me App ......................................... 25
Operating saf ety ............................................ 26 Declarations of con
form ity and no tes on
driving in di.erent countries .......................... 28
Diagnostics connection ................................. 36
Quali/ed specialist workshop ........................ 37
Ve hicle registration ....................................... 38
Cor rect use of theve hicle ............................. 38
Information on the REACH regulation ............. 38
No tesfo r persons with electronic medical
aids .............................................................. 38
Implied warranty .......................................... .39
QR code forre scue card .............................. .39
Data storage .................................................39
Copyright ...................................................... 43 Occupant safe Occupant safe
ty
ty............................................ 44 44
Re straint system .......................................... .44
Seat belts .................................................... .46
Airbags ......................................................... 50
PRE-SAFE ®
system ........................................ 57
Au tomatic measures aTer an accident ........... 58
Safely transporting children in theve hicle ...... 59
No tes on pets in theve hicle .......................... 78 Opening and closing
Opening and closing
...................................... 79 79
Ke y .............................................................. .79
Doors ............................................................ 82
Load compartment ........................................ 87
Side windo ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tes on the cor rect driver's seat position .. 102
Seats ......................................................... .103
St eering wheel ............................................ 110
Easy entry and exitfeature .......................... 111
Memory function ......................................... 112
St ow age areas ............................................ 114
Soc kets ....................................................... 124
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 127
Fi tting/removing the 0oor mats ................... 129 Light and sight
Light and sight
............................................ 130 130
Exterior lighting ........................................... 130
Interior lighting ............................................ 133 2
2
Contents

1
±Increases recuperation →
156
q Reduces recuperation →
156
2 Combination switch →
131
3 Instrument display →
244
4 DIRECT SELECT le ver →
161
5 Start/stop but ton →
151
6 Media display →
250
7 Climate control systems →
143
8 £ Hazard warning light system →
132
9 PASSENGER AIR BAG indicator la mps→
54
A Glovecompartment →
116
B Stow age compartment →
116
C Cup holder
D 8 Controller forvo lume and switching
sound on/o. →
250
Ü Switches the MBUX multimedia system
on/o. →
250 E
z Calls up navigation →
252
F | Calls up radio or media →
252
G % Calls up thete lephone →
252
H ß Calls up favo urites →
252
I y Calls up vehicle functions →
252
J c Active Parking Assist →
234
K DYNAMIC SELECT switch →
160
L Touchpad →
252
M Control panel forth e MBUX multimedia system →
246
N Adjusts the steering wheel manually →
110
O ý Switches the steering wheel heater
on/o. →
111
P Control panel:
On-board computer →
246
Cruise control or variable limi ter →
197
I Active Distance Assist DISTRONIC →
202
Q Diagnostics connection →
36 At
a glance – Cockpit
7
7

R
Opens the bonnet →
300
S ! Electric parking brake →
185
T Light switch →
130 8
8
At
a glance – Cockpit

1
Ú System er ror →
411
2 ! ABS →
417
3 #! Turn signal light →
131
4 h Tyre pressure monitoring system →
419
5 # Electrical fault →
411
6 _ Reduced po wer →
411
7 L Distance warning →
416
8 J Brakes (yellow) →
414
9 J Brakes (red) →
414
A ! Electric parking brake (yellow) →
414
B ! Electric parking brake (red) →
414
C ï Trailer hitch →
412 D
ü Seat belt →
410
E R Rear fog light →
131
F K High beam →
131
L Low beam →
130
T Standing lights →
130
G å ESP®
OFF →
417
÷ ESP®
→
417
H 6 Restraint system →
410
I Char geleve l display →
245
J R Range →
245
K õ Operational readiness of drive system →
151
L Ù Powe r steering →
412 At
a glance – Indicator and warning lamps (standard)
11
11

1
#! Turn signal lights →
131
2 å ESP®
OFF →
417
÷ ESP®
→
417
3 R Rear fog light →
131
4 K High beam →
131
L Low beam →
130
T Standing lights →
130
5 Ú System er ror →
411
6 ! Electric parking brake (yellow) →
414
7 õ Operational readiness of drive system →
151
8 J Brakes (yellow) →
414
9 # Electrical fault →
411 A
L Distance warning →
416
B Ù Powe r steering →
412
C ! ABS →
417
D h Tyre pressure monitoring system →
419
E 6 Restraint system →
410
F Char geleve l display →
245
G R Range →
245
H _ Reduced po wer →
411
I ! Electric parking brake (red) →
414
J ü Seat belt →
410
K J Brakes (red) →
414
L ï Trailer hitch →
412 At
a glance – Indicator and warning lamps (widescreen cockpit)
13
13

1
Sun visors
2 p Switches the leT-hand reading lamp
on/o. →
133
3 | Switches automatic interior lighting con-
trol on/o. →
133
4 c Switches the front interior lighting on/o. →
133
5 u Switches there ar interior lighting on/o. →
133
6 p Switches theright-hand reading lamp
on/o. →
133 7
; me but ton →
276
8 G SOS button →
276
9 3 Opens/closes the panorama sliding sun-
ro of →
95
3 Opens/closes thero ller sunblind →
95
A Inside rearview mir ror →
140 At
a glance – Overhead cont rol panel
15
15

1
B-pillar wi th:
QR code for accessing there scue card →
39
2 Safetyve sts →
311
3 Fire extinguisher →
312
4 ; me button →
276
G SOS button →
276
5 £ Hazard warning light system →
132
6 Tocheck and top up operating 0uids →
351
7 Tooperate the high-voltage disconnect device →
148 8
Towing away →
323
9 Flat tyre →
313
A Socket 0ap with:
information label on tyre pressure →
334
QR code for accessing there scue card →
39
B Towing away →
323
C TIREFIT kit →
315
D Warning triangle →
311
E Firs t-aid kit (soT sided) →
312 At
a glance – Emer gencies and breakdowns
19
19

The
following pr ovides you with general informa-
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exactly which
data in your vehicle are collected, sa ved and
transmitted tothird parties, and for what purpose,
can be found in the information directly related to
th e functional characteristics in question in their
re specti veoperating instructions. This information
is also available online and, depending on the
ve hicle equipment, digitall y.
P
P er
er sonal data
sonal data
Every vehicle is identi/ed bya unique vehicle
identi/cation number. Depending on the countr y,
th is vehicle identi/cation number can be used by,
fo rex ample, go vernmental authorities todeter-
mine the identity of theow ner. There are other
possibilities touse data collected from theve hicle
to identify theow ner or driver, such as the licence
plate number.
Therefore, data generated or processed bycont rol
units may be attributable toa person or, under
cer tain conditions, become attributable toa per-
son. Depending on which vehicle data are availa-
ble, it may be possible tomake inferences about, fo
rex ample, your driving behaviour, your location,
yo ur route or your use patterns.
Leg
Leg al r al req
equir
uir ements r
ements r eg
eg ar
arding t
ding t he disclosur
he disclosur e of
e of
data
data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide go vern-
mental entities, upon requ est and totheex tent
re qu ired, data stored bythe manufacturer. For
ex ample, this may be the case during the in vesti-
ga tion of a criminal o.ence.
Go vernmental entities are themsel ves, in individ-
ual cases and within the applicable legal frame-
wo rk, authorised toread out data from theve hi-
cle. In the case of an accident, information that
can help with an in vesti gation can, therefore, be
ta ke n from the airbag control unit, forex ample.
Oper Oper ational dat
ational dat a in t
a in the v
he vehicle
ehicle
This is data rega rding the operation of theve hicle,
which ha vebeen processed bycont rol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revo lutions or thefa stened
seat belts display R
ambient conditions, su chastemp erature, rain
sensor or distance sensor
Generall y,the use of these data is temp orar y;
th ey will not be stored be yond the period of oper-
ation and will only be processed within theve hicle
itself. Control units oTen contain data memories
fo rve hicle keys,fo rex ample. Their use permits
th ete mp orary or permanent documentation of
te ch nical information about theve hicle's operat-
ing state, component loads, main tenance requ ire-
ments and tech nical events or faults.
Depending on theve hicle equipment, thefo llo w-
ing data are stored:
R operating status of system components, such
as /ll le vels, tyre pressure or battery status
R malfunctions or faults in impor tant system
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag depl oyment or the inter vention
of stability cont rol systems
R information on events leading tovehicle dam-
age 40 40
Gene
ral no tes

R
charge leve l of the high-voltage batter y,esti-
mated range
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been used only temp o-
rari ly. This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as
we ll as theve hicle identi/cation number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manu facturers or third parties, such as break-
down services. The same is true in the case of
wa rranty claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obli ga-
tions and quality impro vement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle identi/cation number
tothe manufacturer. Fur-
th ermore, the manufacturer is subject toproduct
liability. Forth is reason the manufacturer also
uses operational data from theve hicle, forex am-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself. Depending on
theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected. Gene
ral no tes
41 41

R
R
es
estr traint syst
aint syst em functionality
em functionality When
theve hicle is switched on, a self-test is per-
fo rm ed, during which the6 restraint system
wa rning lamp lights up. It goes out no later than a
few seconds aTer theve hicle is star ted. The com-
ponents of there straint system are then func-
tional. Malfunctioning r
Malfunctioning r
es
estr traint syst
aint syst em
em A malfunction has occur
red in there straint sys-
te m if:
R the6 restraint system warning lamp does
not light up when theve hicle is switched on
R the6 restraint system warning lamp lights
up continuously or repeatedly during a journey &
D DAN AN GER
GER Risk of fatal injuries due to
re straint system malfunctions
Co mp onents in there straint system ma y be
acti vated unintentionally or not deploy as plan-
ned in an accident. In theev ent of an acci-
dent, the high-voltage on-board electrical sys-
te m may not be deactivated as intended. Yo
u may su.er an electric shock if youto uch
th e damaged components of the high-voltage
on-board electrical system. #
Have there straint system checked and
re paired immediately at a quali/ed spe-
cialist workshop. #
ATer an accident, switch o. theve hicle
immediatel y. F
F
unction of t
unction of t he r
he res
estrtraint syst
aint syst em in an accident
em in an accident How
there straint system works depends on the
se verity of the impact de tected and the apparent
type of accident:
R Frontal impact
R Rear impact
R Side impact
R Rollover
The activation thre sholds forth e components of
th ere straint system are de term ined based on the
ev aluation of the sensor values measured at vari-
ous points in theve hicle. This process is pre-e mp-
tive in nature. The triggering/deployment of thecomponents of
there straint system must take
place in good time at the start of the collision.
Fa ctors which can only be seen and measured
aTer a collision has occur red cannot play a deci-
sive role in airbag deployment. Nor do they pro-
vide an indication of airbag deployment.
The vehicle may be deformed signi/cantly without
an airbag being deplo yed. This is the case if only
parts which are relatively easily deformed are
a.ec tedand thera te of vehicle deceleration is
not high. Con versely, an airbag may be depl oyed
ev en though theve hicle su.ers only minor defor-
mation. If very rigid vehicle parts such as longitu-
dinal membe rsare hit, this may result in su1-
ciently high le vels of vehicle deceleration.
Depending on the de tected deployment situation,
th e components of there straint system can be
acti vated or deplo yed independently of each
ot her:
R Seat belt tensioner: frontal impact, rear
impact, side impact, rollo ver
R Driver's airbag, front passenger airbag: frontal
impact
R Knee airbag: frontal impact Occupant saf
ety
45
45