MERCEDES-BENZ EQB SUV 2021 Owners Manual

R
Tree resin, oils, fuels and greases: remo veby
ru bbing gentl yw ithac loth soaked in petro-
leum ether or lighter 0uid.
R Coolan tand brak e0uid: remo vewit had amp
clo thand clean water.
R Tars tains: use tarr emo ver.
R Wax: use silicone remo ver.
R Do no tattac hstick ers, /lms or similar materi-
als. Onl yhave /lm attached totheb umper at
aq uali/ed specialist workshop.
R Remo vedirtimmediatel y,wher epossible.
Matt
Matt /nish
/nish
R Onlyuse car eproduct sappr oved for
Mercedes-Benz.
R Do no tattac hstickers,/ lms or similar materi-
als. Onl yhave/ lm attached totheb umper at
aq uali/ed specialist workshop.
R Do no tpolish thev ehiclea nd light-alloy
wheels.
R Onlyuse car washes that cor respond tothe
latest engineering standards. R
Do no tuse car wash prog rammes wit ha/nal
ho tw ax treatment.
R Do no tuse pain tcleaners, bu1ng or polishing
products, gloss preser vers,e .g.w ax.
In thee vent of paintwor kdamage:
R Alwaysh avep aintwor krepair scarried out at a
qu ali/ed specialis tworks hop.
R Mak esuret he radar sensor sfunction
(/ page196). N
No
ot
tes on cleaning decor
es on cleaning decor ativ
ativef
efoils
oils Obser
vethen otes on matt /nis hcareint hechap-
te r" No tesonp aintwork/mat t/nish paintwork
care" (/ page307) .Theya lso appl ytomatt dec-
orativ efoils.
Obser vethen otes on cleaning decora tivef oils to
av oid vehicle damage.
Cleaning
Cleaning R Forc leaning, use plenty of watera nd am ild
cleaning agent without additives or abrasive
substances, e.g. acar shampoo appr ovedfor
Mercedes-Benz. R
Remo vedirtimmediatel y,wher epossible,
whils tavoiding rubbing tooh ard. Ther eisoth-
erwise arisk of damaging thed ecorativ efoil
ir re parabl y.
R Ifth er eisd irtont he /nish or if thed ecorative
fo il is dull: Use theP aint Cleaner recommen-
ded and appr ovedfor Mercedes-Benz.
R Insect remains: Soak wit hinsect remo vera nd
ri nse o. thet reated areas aTer wards.
R Birdd roppings: Soak wit hwater and rinse o.
aTer wards.
R Topreve ntwa ters tains, dr yafoil-wrapped
ve hicle wit hasoT, absorbent clo thaTer every
car wash.
A
A v
voidin gdamag
oidin gdamag et
etot
ot he decor
he decor ativ
ativef
efoil
oil
R The service lif eand colou ring of decorative
fo ils ar eimp aired by:
- Sunlight
- Tempe rature, e.g. ho tair blo wer
- Weather conditions
- Stone chippings and dirt
- Chemicalc leaning agents 308
308
Maintenance and care

-
Oilyp roducts
R Do no tuse polish on matt decorativ efoil. Pol-
ishing will ha vethee .ect of shining thef oil-
wrapped sur face.
R Do no ttreat matt or st ructured decorative
fo ils wit hwax. Perm anen tstains ma yoccur.
Scratches, cor rosiv ed eposits, areas a.ected by
cor rosion and damag ecaused byincor rect care
canno talway sbec omple tely rep aired. In such
cases, visi taquali/ed specialis tworks hop.
Yo uc an obtain mor einformation on car eand
cleaning products from them anufacturer.
In thec ase of foil-wrapped sur faces, optical di.er-
ences ma yoccur between thes urfaces that we re
no tp rotected byad ecorativ efoil aTer removin ga
decorativ efoil.
% Have workor repair stod ecorativ efoils car-
ri ed out at aquali/ed specialist workshop,
e.g .inaM ercedes-Ben zService Cent re. N
N
oo t
tes on car
es on car eofcar par
eofc ar par ts
ts &
W
WARNING
ARNING Risk of entrapment if thew ind-
screen wiper sareswitched on while the
windscreen is bein gcleaned
If th ew indscreen wiper saresetinm otion
while youa recleaning thew indscreen or
wiper blades, youc an be trapped bythew iper
arm. #
Alwayss witc ho.the windscreen wipe rs
and thed rive system befor ecleaning the
windscreen or wiper blades. To
avo id damag etothevehicle, obser vethen otes
on cleaning and car eofthefollowing vehicle
parts:
Wheel sand r
Wheel sand r ims ims
R Use watera nd acid-free allo ywheel cleaners.
R Do no tuse acidic allo ywheel cleaner sto
re mo vebrak edust.This could damag ewheel
bolts and brak ecomponents.
R Toavo id cor rosion of theb rake disk sand
brakepads, driv ethe vehicle foraf ewminu tes aTer cleaning befor
eparking it. The brake
disk sand brakepads warm up and dr yout.
W W indo ws
indo ws
R Clean thew indo wsinside and outside wit ha
dam pcloth and wit hacleaning agent recom-
mende dfor Mercedes-Benz.
R Do no tuse dr ycloth sora brasiv eorsolve nt-
based cleaning agents toclean thei nside of
windo ws.
% ATe rchanging thew iper blades or treating
th ev ehiclew ithw ax, clean thew indscreen
th oroughl ywithc leaning agents recommen-
ded forM ercedes-Benz. Failur etoo bservethe
applicatio ninstructions ma yresult in damage,
smear mar ksor dazzlin gspots.
% Remo veextern al fogging or dir tonthe wind-
screen in front of them ultifunction camera.
Otherwise, driving systems and driving saf ety
systems ma ybeimpaired or no tavailable
(/ page196).
W
W iper blades iper blades
R Movethew iper arms int othe replacement
position (/ page145). Maintenance and care
309
309

R
With th ewiper arms folded out, clean the
wiper blades wit hadampc loth.
% Mak esuret hat thew iper blades ar ecoated.
The coating can lea veresidue sonac loth .Do
no trub thew iper blades excessivel yorclean
th em tooo Ten.
Ext
Ext er
erior lighting
ior lighting
R Clean thel enses wit hawetspong eand mild
cleaning agent, e.g. car sha mpoo.
R Onlyuse cleaning agents or cleaning clo ths
th at ar esuitable forp lastic lenses.
V
V ehicle soc ke
ehicle soc ket(high-v
t( high-v olt
oltag
ageb att
eb atter
ery)
y)
R Use clea nwater and asoT clo thtoclean the
ve hicle soc ket.
R Do no tuse high-pressur ecleaner sorcleaning
agents, suc hassoap.
Sensors
Sensors
R Clea nthe sensor sinthe front and rear bump-
er sw ithas oT clo thand car shampoo
(/ page196).
R When usin gahigh-pressur ecleaner ,maintain
am inimum distance of 30 cm. R
R
e
ev
ver
er sing camer
sing camer aand 360° Camera
aa nd 360° Camera
R Open thec amer acove rwitht he multimedia
system (/ page235).
R Use clean watera nd asoT clo thtoclean the
camer alens.
R Do no tuse ah igh-pressur ecleane r. N
N
o
ot
tes on car
es on car eoft
eofthe int
he int er
erior
ior &
W
WARNING
ARNING Risk of injur yfromp lastic parts
breaking o. aTer theu se of sol vent-based
ca re products
Car eand cleaning products containing sol-
ve nts ca ncause sur faces in thec ockpit to
become porous. When thea irbags are
deplo yed, plastic parts ma ybreak awa y. #
Do no tuse an ycareorc leaning products
containing sol vents toclean thec ockpit. &
W
WARNING
ARNING Risk of injur yorfatal inju ries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them. This can,
fore xamp le, cause seat belt stotear
or fail in an accident. #
Neverb leac hord yeseat belts. To
avo id damag etothevehicle, obser vethef ol-
lowing no tesonc leaning and care:
Seat belts
Seat belts R Clean wit hlukewa rmand soap ywater.
R Do no tuse chemical cleaning agents.
R Do no tdryby heating them toove r80°C or
ex posing them todirect sunlight.
Display
Display
R Switc ho.the displa yand le titcool down.
R Clean thes urface carefull ywitha micro/bre
clo thand asuitable displ aycar eproduct (TFT-
LC D).
R Do no tuse an yother agents.
Head-up displ ay
Head-up display
R Clean wit hasoT,non-static, lint-free clo th.
R Do no tuse cleaning agents. 310
310
Maintenance and care

Plas
Plasti
ctr
tic tr im
im
R Clea nwithad ampm icro/br ecloth.
R Forh eavy soiling: Use acleaner recommen-
ded forM ercedes-Benz.
R Do no tattac hstickers,/ lms or similar materi-
als.
R Do no tallowc osmetics, insect repellent or
sun cream tocome in contact wit hthe plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clea nwitham icro/br ecloth.
R Blackpiano-lacquer look: Clean wit hadamp
clo thand soap ywater.
R Forh eavy soiling: Use acleaner recommen-
ded forM ercedes-Benz.
R Do no tuse sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean wit habrush or dr yshampoo.
Car
Car pet
pet
R Use acarpe tand textil ec leaning agent recom-
mende dfor Mercedes-Benz. S
S
t
teer
eer ing wheel made of g
ing wheel made of g enuine leat
enuine leather or DINA-
her or DINA-
MICA
MICA
* NO
NOTE
TEDamag ecaused bywrong cleaners #
Do no tuse sol vent-based cleaning
agents suc hastarremo verorw heel
cleaner ;neither should youu se polishes
or wa xes. Otherwise youm aydamage
th e/ nish. R
Clean wit hadampc loth and 1% soap ywater
solution and then wipe wit hadryclo th.
R Forh eavy soiling: Use acleaner recommen-
ded forM ercedes-Benz.
R Leather care: Use aleather car eagent that
has been recommended forM ercedes-Benz.
R Do no tallowt he leather tobecome tood amp.
R Do no tuse am icro/br ecloth.
% Leather is anatural product. It has natural
sur face properties, suc hasdi.erences in
st ru cture, mar kscaused bygrow thand injury
or subtle colou rdi.erences. These sur face
properties ar echaracteristics of leather and no
tm aterial faults. What's more, leather is
subject toan atural agein gprocess during
whic hthe sur face properties change.
Genuine leat
Genuine leat her seat cov
her seat covers
ers
R Clean wit hadampc loth and then wipe wit ha
dr yc loth.
R Leather care: Use aleather car eagent that
has been recommended forM ercedes-Benz.
R Do no tallowt he leather tobecome tood amp.
R Do no tuse am icro/br ecloth.
% Regula rcleaning and care ofthel eather
re duces soiling, wear mar ksand agein gdam-
ag ea nd thus signi/cant lyex tends its life
span. Clo thing that can lea vestains ,e.g.
jeans ,can leav ed iscolouration on thel eather.
DIN
DINAMIC AMIC Aseat cov
As eat cov ers
ers
R Clean wit hadampc loth.
R Do no tuse am icro/br ecloth.
Imit
Imit ationleat
atio nleat her seat cov
her seat cov ers
ers
R Clea nwithad ampc loth and 1% soap ywater.
R Do no tuse am icro/br ecloth. Maintenanc
eand ca re
311
311

F
F
abr
abr ic seat cov
ic seat cov ers
ers
R Clean wit hadampm icro/br ecloth and 1%
soap ywater and allo wtodry. 312
312
Maintenance and care

Emerg
Emerg
ency
ency R
R
emo
emo vingt
vin gthe safe
he safe ty v
ty vest
est The saf
etyv est sareloca tedint he stowagec om-
partments in thed rive r's and front passenger
door. #
Pull out thes afet yv est bag bythel oop. #
Open thes afet yv est bag and pull out the
saf etyv est.
% Ther earealso sa fety vest co mpartments in
th er ear door st owagec ompartments in which
saf etyv est scan be stored. 1
Maximu mnumbe rofw ashes
2 Maximu mwash temp erature 3
Do no tbleach
4 Do no tiron
5 Do no ttumble dry
6 Do no tdryclean
7 Class 2safet yv est
The requ irements de/ned bythel egal standard
ar eo nlyf ul/lled if thes afet yv est is thec orrect
size and is ful lyclosed.
Re place thes afet yv est in thef ollowing cases:
R ther e0ectiv estrip saredama gedord irty
R them aximum permissible number of washes
is exceeded
R the0 uorescence has faded W
W
ar
ar ning tr
ning tr iangle
iangle R
R
emo
emo ving t
ving t he w
he war
arning tr
ning tr iangle
iangle Ve
hicles wit htwo rows of seats Breakdown assistance
313
313

Ve
hicles wit hthree rows of seats #
Open thel oad compartment 0oor. #
Remo vewarning triangle 1. Se
Se
tting up t
tting up t he w
he war
arning tr
ning tr iangle
iangle #
Fold side re0ectors 1upwards toform atri-
angle and attac hatthetopu sing upper press-
stud 2. #
Fold legs 3down and out tothes ide. F
F
irs
irst-aid kit t-aid kit (soT-sided)
(soT-sided) ov
over
erview
view Ve
hicles wit htwo rows of seats Ve
hicles wit hthree rows of seats 314
314
Breakdown assistance

Fi
rs t-aid kit (soT sided) 1is under thel oad com-
partment 0oor. R
R
emo
emo ving t
ving t he
he/ree
/r ee xtinguisher
xtinguisher &
W
WARNING
ARNING Risk of accident due toan
inco rrectl ysecured /r eextinguisher in the
driver's foot we ll
A/ reextinguisher ma yimp ede peda ltra ve lor
bloc kad epressed pedal.
This jeopardises theo perating and road saf ety
of thev ehicle.
The /r eextinguisher ca nbe0unga round and
injur ethe driver or other vehicle occupants. #
Alwayss tore and secur ethe /r eextin-
guisher in theb rack et. #
Do no tremo vethe/ reextinguisher while
driving. #
LeT-hand LeT-hand dr driv
ivev
ev ehicle:
ehicle: pulltab1upwards. #
Right-hand dr Right-hand dr iv ivev
ev ehicle:
ehicle: pulltab1down-
wa rds. #
Remo ve/ree xtinguisher 2. Flat ty
re
Flat tyre N
No
ot
tes on
es on 0at
0attyr
tyres
es &
W
WARNING
ARNING Risk of accident due toa0 at
tyre
A0 at tyr eseverel ya.ects thed riving charac-
te ristics as well as thes teering and braking of
th ev ehicle. T
T
yr
yr es wit
es wit hout r
hout r un-0at c
un-0at c har
haract
acter
eristics:
istics: #
Do no tdrive wit ha0 at tyre. #
Chang ethe 0at tyr eimmediatel ywithan
emer gency spa rewheel or spar ewheel.
Alternativel y,consul taquali/ed special-
ist workshop.
T
T yr
yr es wit hr
es wit hrun-0at c
un-0at c har
haract
acter
eris
istics:
tics: #
Obser vethei nformation and warning
no tesonM OExtended tyres (run-0at
tyres). In
thee vent of a0at tyre, thef ollowing options are
av ailabl edependin gonyourvehicle' sequipment:
R V
Vehicle swit
ehicle swithM OExt
hM OExt ended tyr
ended tyr es:
es:it is possible
to continu ethe journe yfor as hor tperiod of
time. Mak esurey ou obser vethen otes on
MOEx tended tyres (run-0at tyres)
(/ page316).
R V
V ehicle swit
ehicle swithaT IREFIT kit:
haT IREFIT kit: youc an repair the
tyr esot hat it is possibl etocontinu ethe jour-
ne yfor as hor tperiod of time. Todo this, use
th eT IREFIT kit (/ page317). Breakdown assistance
315
315

R
V
Vehicles wit
ehicles wit hMer
hM ercedes me connect:
cedes me connect: youc an
mak eac allforb reakdown assistance via the
ove rhead control panel in thec ase of abreak-
down (/ page278).
R All v
All v ehicles:
ehicles: chang ethe whee l(/pag e342). N
No
ot
tes on MOExt
es on MOExt ended tyr
ended tyres
es(r
(run-0at
un-0at tyr
tyres)
es) &
W
WARNING
ARNING Risk of accident when driving in
limp-home mode
Driving in emer gency mod eimp airs theh an-
dling characteristics of thev ehicle. #
Do no texceed thep ermissible maximum
speed of theM OExtended tyres. #
Avoid an yabrup tsteering and driving
manoeuvres as well as driving over
obstacles (kerbs, po tholes, o.-road).
This applies, in particular ,toaloaded
ve hicle. #
Stop drivin ginthe emer gency mod eif
yo un otice:
R banging noise R
vehicle vib ration
R smo kewhic hsmells lik erubber
R continuous ESP ®
inter vention
R crac ksinthet yres ide walls #
ATer driving in emer gency mode, ha ve
th er ims checkedbya quali/ed specialist
wo rkshop wit hregar dtot heir fur ther
use. #
The defectiv etyrem ust be replaced in
ev eryc ase. Wi
th MOEx tended tyres (run-0at tyres) ,you can
continue todriv eyour vehicle evenift hereisa
to ta lloss of pressur einone or mor etyres. Ho w-
ev er,t he tyr ea.ected must no tshowa nyclear ly
visible damage.
Yo uc an recognise MOExtende dtyres bythe
MOEx tended ma rking whic happear sonthe side
wa ll of thet yre.
V V ehicles wit
ehicles wit htyr
ht yrepr
epr essur
essur emonit
em onit or
oring sy
ing sy st
stem:
em:
MOExtended tyres ma yonlybeu sed in conjunc-
tion wit hanactivated tyr epressur emonitoring
system. If
ap ressur eloss warning message appearsinthe
driver's displ ay,p roceed as follo ws:
R Chec kthe tyr efor damage.
R If driving on, obser vethef ollowing no tes.
Dr
Dr iving dist
iving dist ance possibl einemerg
ance possibl einemergency mode
ency mode
aTer t
aTer t he pr
he pressur
essur eloss w
el oss w ar
arning:
ning: Load condition
Load condition
Dr
Driving dist
iving dist ance possi-
ance possi-
ble in emerg
ble in emerg ency mode
ency mode
Pa rtiall yladen 80 km
Fu llyl aden 30 km The driving distance possible in emer
gency mode
ma yvaryd epending on thed riving style. Obser ve
th em aximum permissible speed of 80 km/h.
If at yreh as gone 0at and canno tbereplaced with
an MOExtended tyre, youc an use astandar dtyre
as atemporar ymeasure. TIREFIT kit st
TIREFIT kit st
or
orag
ag el ocation
el ocation The TIREFIT kit is located under
thel uggag ecom-
partment 0oor. 316
316
Breakdown assistance

Ve
hicles wit htwo rows of seats
1 Tyre in0ation compressor
2 Tyre sealan tbottle Ve
hicles wit hthree rows of seats
1 Tyre sealan tbottle
2 Tyre in0ation compressor
Depending on them odel, theT IREFIT kit ma yalso
be located in other places under theb oot0 oor.
% Youc an /n dinformation on thep owe rcate-
gor y(LK) and/or electrical dat aonthe back
of thet yrei n0ation compressor:
R LK2 –12V /15A,180 W,0.8 kg At
ad ista nce of app roximatel y1mtot he tyre
in0ation compresso rand appr oximatel y1.6 m
abo vetheg round ,the following sound pres-
sur elevels appl y:
R Emissions sound pressur elevel
L PA 83 dB (A)
R Sound po werlev el L
WA91 dB (A)
The tyr ein0ation compressor is maintenance-
free. If ther eisam alfunction, please contact
aq uali/ed specialist workshop. Using t
Using t
he TIREFIT kit
he TIREFIT kit R
R
eq
eq uir
uir ed t
ed t ools:
ools:
R Tyre sealan tbottle
R TIREFIT stic ker
R Sticke rw ithd etails of them aximum permissi-
ble speed
R Tyre in0ation compressor
R Gloves
TIREFIT kit storag elocation: (/ page316) Breakdown assistance
317
317