MERCEDES-BENZ EQB SUV 2021 Manual Online

A
A
ctiv
ctiv atin gand deactiv
atin gand deactiv atingt
atin gthe c
he c hild safe
hild safe ty lock
ty lock
f
f or t
or t he r
he r ear side windo ws
ear side windo ws#
T
Toa ctiv
oa ctiv at
ate/deactiv
e/deactiv at
ate:
e: press button 2.
The rear side wind owcan be opened or closed
in thef ollowing cases:
R indicator lamp 1is lit: via thes witc hon
th ed rive r's door R
indicator lamp 1is o.: via thes witc hon
th ec orresponding rear door or driver's
door N
No
ot
tes on pe
es on pe ts in t
ts in the v
he vehicle
ehicle &
W
WARNING
ARNING Risk of acciden tand injur ydue
to animals leT unsecured or unat tended in
th ev ehicle
If yo ul eave animals in thev ehicleu nattended
or unsecured, they could press buttons or
switches, fori nstance.
An animal ma y:
R activat evehiclee quipment and become
trapped, fore xamp le
R switc hsystems on or o. and endanger
ot her roadusers
Unsecured animals maybethrow na bout the
ve hicle in thee vent of an accident, or sudden
steering and braking manoeuvres, and injure
ve hicle occupants. #
Neverlea ve animals unat tended in the
ve hicle. #
Alwaysc orrectl ys ecur eanimals while
driving ,e.g.u sing asuitable animal car-
ri er. 78
78
Occupant saf
ety

K
K
e
ey
y Ov
Ov
er
ervie
vie wofke
wofke yfun ctions
yf un ctions &
W
W ARNING
ARNING Risk of acciden tand inju rydue
to leaving children unattended in thev ehi-
cle
If ch ildren ar eleT unattended in thev ehicle,
th ey could, in particular:
R open doors, thereb yendangering other
persons or road users.
R geto ut and be struc kbyoncoming tra1c.
R operat evehiclee quipment and become
trapped, fore xamp le.
In addition ,the children could also se tthe
ve hicle in motion by,for example:
R releasing thep arking brake.
R changing thet ransmission position.
R starting thev ehicle. #
Neverlea ve children unattended in the
ve hicle. #
When leavin gthe vehicle, alw ayst aket he
ke yw ithy ou and loc kthe vehicle. #
Keep thev ehiclek eyout of ther eac hof
ch ildren. *
N
NOOTE
TE Damag etothekeyc ause dbym ag-
netic /elds #
Keep thek eyaway from strong magnetic
/elds. Ve
hicle key
1 Locks
2 Indicator lamp 3
Unloc ks
4 Opens/closes thet ailgate
% If indicator lamp 2does no tlight up aTer
pressing theÜ orß button, theb attery
is we ak or possibl ydischar ged. Re place the
batter yassoon as possible.
Re place thek eybatter y(/ pag e81).
The keyloc ks and unloc ksthef ollowing compo-
nents:
R Doors
R Soc ket0 ap
R Tailgate
If th ev ehicleisn otopened within appr oximately
40 seconds aTer unlocking, it loc ksagain. Anti-
th eT pr otection is primed again.
Do no tkeep thek eytoget her wit helect ronic devi-
ces or me talo bjects. This can a.ec tthe key's
functionalit y. Openin
gand closing
79 79

A
A
ctiv
ctiv ating/deactiv
ating/deactiv atingt
atin gthe acous
he acous tic loc
tic locking v
king ver
eri/-
i/-
cation
cation signal
signal Multimedia system:
4 © 5
Settings 5
Vehicle #
Activat eord eactivate Acoustic lock.
% Pleas eobserv
Pleas eobserv e:
e:
The selected setting fort he acoustic locking
ve ri/catio nsignal mus tcompl ywitht he rele-
va nt national road and tra1c regulations .In
som ecountries ,including German y,using the
acoustic locking veri/catio nsignal is forbid-
den bytra1 claw s(in accordance wit h§16
Pa ra.1a nd §30 Para.1oft he German
national road tra1c regulations). The driver of
th ev ehiclem ustc ompl ywitht hese regula-
tions .Inc ountries wher ethe use of this func-
tion is forbidden, this function is no tactivated
in thev ehiclea nd mustnotbe activated. Changing t
Changing t
he unloc
he unlocking se
king settings
ttings Po
ssible unlocking function softhekey:
R Central unlocking
R Unlocking thed rive r's door and soc ket0 ap #
T
T os witc
os witc hbe
hbe tw
tween se
een se ttings:
ttings: presstheÜ
and ß buttons simultaneousl yfor appr ox-
imatel ysix seconds until thei ndicator lamp
0ashes twice.
Options if theu nlocking function fort he driver's
door and soc ket0 ap has been selected:
R T
Tou nloc
ou nloc kt
kthe v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
Vehicles wit
ehicles wit hKEYLESS-GO:
hK EYLESS-GO: ifyo ut ouc hthe
inne rsurface of thed oor handle on thed riv-
er's door ,onlyt he driver's door and thes ocket
0ap ar eunloc ked. Deactiv
Deactiv
ating t
ating the function of t
he function of t hekey
he key V
V
ehicles wit
ehicles wit hKEYLESS-GO:
hK EYLESS-GO: ifyo ud eactivat ethe
function of thek ey,the KEYLESS-GO function sare
also deactivated. Access or driv eauthorization by
KEYLESS-G Oisthen no longer possible wit hthat
particular key.Activat ethe function of thek eyso
th at all its function swill again be available.
Yo uc an also deactivat ethe function of thek eyto
re duce thee nergy consum ption of thek eyifyou do no
tuse thev ehicleora keyf or an extended
period of time. #
T
Tod eactiv
od eactiv at
ate:
e: press theß button on the
ke yt wice in quicks uccession.
The keyind icator lam p0ashes twice brie0y
and lights up once. #
T
Toa ctiv
oa ctiv at
at e:
e: press an ybuttonont hekey.
% When thev ehicleiss tarted wit hthe keyint he
st ow agec ompartmen tofthe cent reconsole,
th ef unction of thek eyis automatical lyactiva-
te d( /pag e160). 80
80
Opening and closing

R
R
emo
emo ving/inser
ving/inser ting t
ting the emerg
he emerg encykey
ency key R R
emo emo ving t
ving t he emerg
he emerg encykey
ency key #
Press release button 1.
Emer gency key2is pushe dout slightl y. #
Pull out eme rgency key2until it en gage sin
th ei ntermediat eposition. #
Press release button 1again and fully
re mo veemer gency key2.
Inser
Inser tingt
tin gt he emerg
he emerg encykey
ency key #
Press release button 1. #
Inser temer gency key2tothei ntermediate
position or full yuntil it engages. %
Youc an use thei ntermediat eposition of
emer gency key2toattac hthe keytoak ey
ri ng. R
R
eplacing t
eplacing t heke
he keyb att
yb attery
ery &
D
DAN
AN GER
GER Risk of fatalinjuries due toswal-
lowing batteries
Bat teries contain toxic and cor rosiv es ubs tan-
ces .Swa llow ing batteries ma ycause se vere
internal burns tooccur within tw ohours.
Ther eisar isk offatalinjur y. #
Keep batteries out of ther eac hofc hil-
dren. #
Ifth ec ap and/or theb atter ycompart-
ment does no tclose securel y,do no tuse
th ek eyanylon gera nd keep it out of the
re ac hofc hildren. #
If batteries ar eswallowe d, seek medical
attention immediatel y. +
ENVIR
ENVIR ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
damag eduetoimproper disposalofb at-
te ries Batteries contain pollutants. It is
illegal todispose of them wit hthe household
ru bbish. #
Dispose of batteries in an
environmentall yresponsible manner.
Ta ke dischar gedb atteries toaq uali/ed
specialist workshop or toac ollection
poin tfor used batteries. R
R
eq
eq uir
uir ements:
ements:
R Your equir eaCR2 0323Vc ell batter y.
Mercedes-Benz recommends that youh ave the
batter yreplaced at aquali/ed specialist work-
shop. #
Remo vethee mer gency key( /pag e81). Openin
gand closing
81
81

#
Press release knob 2down full yand slide
co ver 1 inthed irection of thea rrow. #
Fold out co ver1 inthed irection of thea rrow
and remo ve. #
Remo vebatter ycompartment 3and take
out thed ischar gedb atter y. #
Inser tthe ne wbatter yintob atter ycompart-
ment 3.O bservethep ositiv epole marking in
th eb atter ycompartment and on theb attery
when doing this. #
Push in batter ycompartment 3. #
Re-attac hcover 1and push it until it
engages. Pr
Pr
oblems wit
oblems wit ht
hthe key
he key ,tr
,troubleshoo
oubleshoo ting
ting Y Y
ou can no long ou can no long er loc
er lockoru nloc
koru nlockt
kthe v
he v ehicle
ehicle
Po ssible causes:
R The keyb atter yisw eak or dischar ged. #
Chec kthe batter yusing thei ndicator lamp
(/ page79). #
Replace thek eybatter y,if necessary
(/ page81). #
Use ther eplacement key. #
Use thee mer gency keytol ockoru nlock
(/ page86). #
Have thek eycheckedata quali/ed specialist
wo rkshop.
Ther Ther eisi nt
eisi nterf erf er
erence fr
ence fr omapow
om apowererfulr
fu lr adio signal
adio signal
sour sour ce ce
Po ssible causes if thef unction of thek eyis
impaired:
R highvoltag epowe rlines
R mobile phones
R electronic devices (no tebooks, tablets) R
shielding due tome talo bjects or induction
loops fore lectrical gate systems or automatic
bar riers #
Mak esuret hat ther ei ss u1cien tdistance
between thek eyand thep otentia lsou rceof
inter fere nce.
Y
Y ou hav
ou hav elos
el ostak ey
tak ey #
Have thek eydeactivated at aquali/ed spe-
cialist workshop. #
If necessar y,ha ve them echanical lock
re placed as well. Doors
Doors
N
No
ot
tes on t
es on t he additional door lock
he additional door lock The additional door loc
kisonlya vailabl efor vehi-
cles fort he United Kingdom. 82
82
Opening and closing

&
W
W ARNI NG
ARNI NGRisk of injur ytopersons inside
th ev ehiclew henthea dditional door lock
is activated
If th ea dditional door loc kisactivated, the
door scan no longer be opened from the
inside. #
Neverlea ve persons, in particular chil-
dren, unattended in thev ehicle. #
Ifth er ea repersons in thev ehicle, do not
acti vate thea dditional door loc k. The additional doo
rloc kisa utomaticall yactivated
in thef ollowing situations:
R The vehicle is loc kedu sing thek ey.
R The vehicle is loc kedu sing KEYLESS-GO.
If th ev ehicleh as been loc kedv ia Mercedes me
connect, thea dditional door loc kisnotactivated
(/ page282).
If th ea dditional door loc kisactivated, thed oors
canno tbeopened from thei nside.
% ATer locking youc an issue asignal wit hthe
horn. Yo
uc an pr event thea dditional door loc kfrom
being activated bydeactivating interior pr otection
befor elocking thev ehicle( /pag e101). U
Unl
oc
nloc king/openin gt
king/openin gthe door
he door sfr
sfrom t
om t he inside
he inside #
U
Unitnit ed Kingdom onl y:
ed Kingdom onl y:obser vethen otes on
th ea dditional door loc k(/ pag e82). #
Pull door handle 1. Centr
Centr
all
allyloc
yl oc king and unloc
king and unloc king t
king the v
he vehicle fr
ehicle fr om
om
t
t he inside
he inside #
T
Tou nloc
ou nloc k:
k: press button 1. #
T
Tol oc
ol oc k:
k: press button 2.
The redi ndicator lam ponbutton2lights up
once thev ehicleisl ocked. Opening and closing
83
83

The so
cket 0ap is also loc keda nd unloc ked. The
soc ket0 ap can be opened evenifak eyis de tec-
te dint he car.
The vehicle is no tunloc ked:
R ifyo uh ave lockedt he vehicle usin gthe key
R ifyo uh ave lockedt he vehicle usin gKEYLESS-
GO Loc
Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit hKEYLESS-GO
hK EYLESS-GO R
R
eq
eq uir
uir ements:
ements:
R The keyiso utside thev ehicle.
R The distance between thek eyand thev ehicle
does no texceed 1m.
R The driver's door and thed oor on whic hthe
door handl eisused ar eclosed.
* NO
NO TE
TEVehicle damag eduetouninten-
tional opening of thet ailgate R
when usin ganautomatic car wash
R when usin gahigh pressur ecleaner #
Deacti vate thef unction of thek eyin
th ese situations.
or #
Mak esuret hat thek eyis at aminimum
dis tance of 3mawayfromt hevehicle. Obser
vethen otes:
R onwashing thev ehicleina carwash
(/ page305)
R on usin gahigh pressur ecleaner
(/ page307) #
T Tou nloc
ou nloc kt kthe v
he v ehicle:
ehicle: touc ht he inne rsurface
of thed oor handle. #
T Tol oc
ol oc kt kt he v
he v ehicle:
ehicle: touc hs ensor sur face 1
or 2. #
Conv Conv enience closing:
enience closing: touc hr ecesseds ensor
sur face 2 until thec losing process has been
comple ted. 84 84
Opening and closing

%
Further informatio nonconvenienc eclosing
(/ page94).
If yo uo pen thet ailgat efromo utside, it is auto-
maticall yunloc ked. Pr
Pr
oblems wit
oblems wit hKEYLESS-GO, tr
hK EYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lockoru nloc
koru nlockt
kthe v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of thek eyhas bee ndeactivated.
R The keyb atter yisw eak or dischar ged. #
Activat ethe function of thek ey ( /pag e80). #
Chec kthe batter yusing thei ndicator lamp
(/ page79). #
Replace thek eybatter y,if necessary
(/ page81). #
Use ther eplacement key. #
Use thee mer gency keytol ockoru nlock
(/ page86). #
Have thev ehiclea ndkeyc hec kedata quali-
/ed specialis tworks hop. Ther Ther
eisi nt
eisi nterf
erf er
erence fr
ence fr omapow
om apowererfulr
fu lr adio signal
adio signal
sour
sour ce
ce
Po ssible causes if thef unction of KEYLESS-GO is
impaired:
R high voltag epowe rlines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome talo bjects or induction
loops fore lectrical gate systems or automatic
bar riers #
Mak esuret hat ther ei ss u1cien tdistance
between thek eyand thep otentia lsou rceof
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc keda utomaticall ywhen thev ehi-
cle is swit ched on and thew heels ar eturning
fa ster than walking pace. #
T Toa ctiv
oa ctiv at ate:
e: press and hold button 2for
appr oximatel y/veseconds until an acoustic
signal sounds. #
T Tod eactiv
od eactiv at
ate:
e: press and hold button 1for
appr oximatel y/veseconds until an acoustic
signal sounds.
The redi ndicator lam ponbutton2lights up
once thev ehicleisl ocked. Opening and closing
85 85

In
thef ollowing situations, ther eisad anger of
being loc kedo ut when thef unction is activated:
R while thev ehicleisb eingtow -star tedor
pushed
R ifth ev ehicleisb eingtested on aroller dyna-
mome ter Loc
Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit ht
hthe emer-
he emer-
g
g ency key
ency key Loc
Loc
king/unloc
king/unloc king t
king the dr
he driv
iver's door wit
er's door wit ht
hthe
he
emerg
emerg encykey
ency key
% Ifyo uw ish toloc kthe vehicle entirel yusing
th ee mer gency key,/rst pres sthe button for
locking from thei nside while thed rive r's door
is open. Then proceed toloc kthe driver's
door usin gthe emer gency key. #
Remo vethee mer gency key( /pag e81). #
Inse rtthee mer gency keyasf ar as it will go
int oo pening 1inthec over. #
Pulland hold thed oor handle. #
Pull thec ove ront he emer gency keyas
straigh tasp ossibl eawayfromt hevehicle until
it re leases. #
Release thed oor handle. #
T Tou nloc
ou nloc k: k:tur nthe emer gency keya nti-cloc k-
wise toposition 1. #
T
Tol oc
ol oc k:
k: tur nthe emer gency keyc lockwise to
position 1. #
Carefull ypress thec ove rontot he loc kcylin-
der until it engages and is seated /rml y.86
86
Opening and closing

Loc
Loc
king t
king t he fr
he front passeng
ont passeng er door and r
er door and r ear doors
ear doors #
Inser tasuitable object, e.g. thee mer gency
ke y,int oo pening 1onthed oor loc k. #
T
Tol oc
ol oc kt
kt he
he leT-hand
leT-hand side of t
side of the v
he vehicle:
ehicle: turn
th ee mer gency keya nti-clockwise as farasit
will go. #
T
Tol oc
ol oc kt
kt he r
he r ight-hand side of t
ight-hand side of t he v
he vehicle:
ehicle: turn
th ee mer gency keyc lockwise as farasitw ill
go.
If th el oc kedd oor is then closed, it can no longer
be opened from theo utside. Load com
Load com
par
partment
tment Opening t
Opening t
he t
he tailg
ailgate
ate *
N
NOOTE
TE Damag etothetailgat ecaused by
obstacles abo vethev ehicle The
tailgat eswings rear wa rdsa nd upwards
when it is opened. #
Mak esuret hat ther ei ss u1cien tspace
behind and abo vethet ailgate. #
Press thet op of theM ercedes star. #
V
Vehicles wit
ehicles wit hHANDS-FREE A
hH ANDS-FREE A CCESS:
CCESS:makea
kicking mo vement wit hyour foot belo wthe
bumper (/ page90). V
V
ehicles wit
ehicles wit hanEASY
hanE ASY-PAC
-P AC Kt
Ktailg
ailg ate
ate #
Pull remo teoperating switch 1until thet ail-
ga te opens.
or #
Press and hold thep button on thek ey. #
Ifth et ailgat eisunlocked, press thet op of the
Mercedes star. Opening and closing
87
87