MERCEDES-BENZ EQC SUV 2019 Owners Manual

#
Call up thech aracter ent ryto rename a
fa vo urite, forex ample (/ page317).
The keyboard is shown. #
Brief lypress on a character.
The character is entered in input line 1.
Suggestions are shown in 2.#
Toselect a suggestion: select one ofthe
entri es. #
Ifav ailable, display additional suggestions
with q orr. #
Resume character input. #
Toenter an alternative character: press
and hold a character. #
Select thech aracter. #
Toend character entr y:press briefly on
G.
% The available editing functions depend on
th e editing task, the language set and the
ch aracter le vel. Using handwriting input
1
Input line 2
Showssuggestions during input 328
MBUX multimedia sy stem

3
Deletes an entry
4 Deletes
Pressing brief lydele testh e last character
entered
Pressing and holding dele testh e entry
5 Enters a space
6 Switches toinput using theke yboard
7 Accepts an entry
8 Writes characters on the dr awing sur face
If av ailable, thep symbol allo wsyouto
ch ange tovoice input. #
Call up thech aracter ent ryto rename a
fa vo urite, forex ample (/ page317). #
When theke yboard is displa yed, select v. #
Write thech aracter with one finger on the
to uchsc reen.
The character is entered in input line 1.
Suggestions are shown in 2.#
Toselect a suggestion: select one ofthe
entri es. #
Ifav ailable, display additional suggestions
with q orr. #
Resume character input. The letters can be
written next toeach other or abo veeach
ot her. #
Toend character entr y:press briefly on
G.
Setting theke yboard forch aracter entry
Multimedia sy stem:
4 Settings 5
System 5
Controls
5 Keyboards and handwriting #
Confirm Select keyboards.
Select theke yboard language in the list. Sy
stem settings Display
Configuring display settings
Multimedia sy
stem:
4 © 5
Settings 5
System
5 Styles & display
Setting the design #
Select Styles. #
Select Classic ,Sport orProgressive .
The multimedia sy stem display changes
depending on thest yle selected. If youre ve rt
to thefa ctory settings, theClassic style is
set. #
Toadjust the ambient lighting toastyl e:
select Ambient lighting adjustment.
This function adjusts the ambient lighting for
th e selected display style.
Setting the display brightness #
Select Display brightness . #
Select a brightness value.
Switching the display off/on #
Off: select Display off . #
On: press a button, %,forex ample.
Selecting the display design #
Select Day/night design . #
Select Automatic, Day design orNight
design . MBUX multimedia sy
stem 329

Switching
thetemp erature display on/off #
Select Temperature display .#
Select Outside temp. orCoolant temp..
The selec tedte mp erature is displa yed in the
instrument clus ter. Time
and date Setting
the time and da teautomatically
Multimedia sy stem:
4 © 5
Settings 5
System
5 Time and date #
Deactivate Manual time adjustment.
The time and date are set automatically for
th e selected time zone and summer time
option.
% The cor rect time is requ ired forth efo llowing
functions: R Route guidance with time-dependent
traf fic guidance.
R Calculation of expected time of ar riva l.
Setting the time zone
Re quirements: R
For the manual time zone: Automatic time
zone is switched off.
Multimedia sy stem:
4 © 5
Settings 5
System
5 Time and date
Setting the time zone manually #
Select Time zone:.
The list of countries is displa yed.
% Ifth ere are se veral time zones available in a
countr y,these will be shown af terth e coun‐
try is selected. #
Select a count ryand, if requ ired, a time
zone.
The time zone set is displa yed af terTime
zone:.
Setting the time zone automatically #
Activate Automatic time zone .Setting the time and date
form at
Multimedia sy stem:
4 © 5
Settings 5
System
5 Time and date 5
Set format #
Set the date and time form at#.
Setting the time and da temanually
Re quirements:
R The Manual time adjustment function is
switched on.
R For setting the date manuall y:no GPS is
ins talled in theve hicle.
Multimedia sy stem:
4 © 5
Settings 5
System
5 Time and date
Setting the time (without time zone) #
Select Set time. #
Set a time.
Setting the time (with time zone) #
Select Set time. 330
MBUX multimedia sy stem

If a time zone is set
the time is set automatically
using the time zone. The time can be adjus tedby
a maximum of plus or minus 60 minutes. #
Adjust the time using the slide control.
Setting the da te #
Select Set date . #
Set a da te.
% Invehicles with GPS, a date cannot be set
eve n wi thactive manual time adjustments.
The date is then set automatically thro ugh
th e selected time zone. Connectivity
Switching transmission of
theve hicle posi‐
tion on/off
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth #
Select Transmit vehicle position .#
Activate or deacti vate the function. Blue
tooth ® Information about Blu
etoo th®
Bl ue tooth ®
tech nology is a standard for short-
ra nge wi reless data transfer up toappr oximately
10 m.
Yo u can use Blue tooth®
to connect your mobile
phone tothe multimedia sy stem and use thefo l‐
lowing functions, forex ample:
R Hands-free sy stem with access tothefo llow‐
ing options:
- con tacts (/ page 399)
- call lists (/ page 403)
- text messa ge (/page 404)
R Internet connection (/ page 427)
R Listening tomusic via Blue tooth ®
audio
(/ page 440)
R Trans ferring business cards (vCards) into the
ve hicle
Blue tooth ®
is a regis tere d trademark of Blue‐
toot h Special Interest Group (SIG) Inc. %
Internet connection via Blue tooth®
is not
av ailable in all countries.
Ac tivating/deactivating Blue tooth ®
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth #
Switch Bluetooth on or off. Wi
-Fi Wi
-Fi connection overview
Yo u can use Wi-Fi toestablish a connection with
a Wi -Fi network and toaccess the Internet or
ot her network devices.
The following connection options are available:
R Wi-Fi connection
The Wi-Fi connection toaWi -Fi-capable
device, e.g. the cus tomer's mobile phone or
a ta blet PC is es tablished.
R Multimedia sy stem as a Wi-Fi hotspot
Using this function, a tablet PC or no tebook
can be connec ted, forex ample. The connec‐
te d device can use the data tariff of theve hi‐ MBUX multimedia sy
stem 331

cle. A maximum of
thre e devices can be con‐
nected with the hotspot at the same time.
% The use of theve hicle data tariff by extern al
devices is not available in all countries.
To estab lish a connection, you can use thefo l‐
lowing me thods:
R WPS PIN
The connection toa secure Wi-Fi network is
made via a PIN.
R WPS PBC
The connection toa secure Wi-Fi network is
made bypressing a button (push button).
R Security key
The connection toa secure Wi-Fi network is
made via a secu rity key.
Setting up Wi-Fi
Requ irements:
R Toset up theWi -Fi connection of the mul‐
timedia sy stem with new devices: there is
no communication module ins talled.
R The device tobe connec ted supports one of
th eth re e means of connection described. Multimedia sy
stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth
Ac tivating/deactivating Wi-Fi #
Select Wi-Fi.
If Wi -Fi is switched on, you can connect the
multimedia sy stem with extern al hotspots. If
Wi -Fi is deacti vated, communication via Wi-Fi
to all devices is inter rupte d. This also means
th at a connection tothe communication
module cann otbe es tablished. Then some
functions such as dynamic route guidance
with Live Traf fic Information are not availa‐
ble.
Connecting the multimedia sy stem with a
new device via Wi-Fi
This function is available if a communication
module is not ins talled.
The type of connection es tablished must be
selected on the multimedia sy stem and on the
device tobe connec ted.
% The connection procedure may dif fer
depending on the device. Follow the instruc‐ tions
that are shown in the displa y.Fu rther
information (see the manufacturer's operat‐
ing instructions). #
Select Internet settings . #
Select Connect via Wi-Fi. #
Select Add hotspot.
Connecting using a security key #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using security key . #
Have the security key displa yed on the device
to be connec ted (see the manufacturer's
operating instructions). #
Ente rth is security key on the multimedia sys‐
te m. #
Confirm the entry with¡.
% All devices support a security key as a
means of connection.
Connecting using a WPS PIN #
Select the options rofthe desired Wi-Fi
networ k. 332
MBUX multimedia sy stem

#
Select Connect using WPS PIN input .
The multimedia sy stem generates an eight-
digit PIN. #
Enter this PIN on the device tobe connec ted. #
Confirm the entry.
Connecting using a but ton#
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC .#
Select "Connect via WPS PBC" in the options
on the device tobe connec ted (see the man‐
ufacturer's operating instructions). #
Press the WPS button on the device tobe
connec ted. #
Select Continue inthe multimedia sy stem.
Ac tivating automatic connection #
Select Connect via Wi-Fi . #
Select the options rofthe desired Wi-Fi
networ k. #
Activate Permanent Internet connection .Connecting with a known
Wi-Fi #
Select Connect via Wi-Fi . #
Select a Wi-Fi networ k.
The connection is es tablished again.
Setting up a Wi-Fi hotspot
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth
Configuring the multimedia sy stem as a Wi-
Fi hotspot
The type of connection es tablished depends on
th e device tobe connec ted. The function must
be suppor tedby the multimedia sy stem and by
th e device tobe connec ted. The type of connec‐
tion es tablished must be selected on the multi‐
media sy stem and on the device tobe connec‐
te d. #
Select Vehicle hotspot. #
Select Connect device to vehicle hotspot .
Connecting using WPS PIN generation #
Select Connect using WPS PIN generation. #
Ente rth e PIN shown in the media display on
th e device tobe connec ted and con firm.
Connecting using WPS PIN entry #
Select Connect using WPS PIN input. #
Enterth e PIN that is shown on theex tern al
device's display on the multimedia sy stem.
Connecting using a button #
Select Connect via WPS PBC. #
Press the push button on the device tobe
connec ted (see the manufacturer's operating
instructions). #
Select Continue.
Connecting using a security key #
Select Connect device to vehicle hotspot .
A secu rity key is displa yed. #
Select theve hicle from the device tobe con‐
nec ted. The vehicle is displa yed with theMB
Hotspot XXXXX network name. #
Ente rth e security key which is shown in the
media display on the device tobe connec ted. #
Confirm the entry. MBUX multimedia sy
stem 333

Connecting using NFC
#
Select Connect via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Bring the mobile device into the NFC area of
th eve hicle (/ page 397). #
Select Finished.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
Generating a new security key#
Select Vehicle hotspot. #
Select Generate security key .
A connection will be es tablished with the
newly crea ted security key. #
Tosave a security key:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security key must be en tere d. Sy
stem language Note
s onthe sy stem language
This function allo wsyouto determ ine the lan‐
guage forth e menu displa ysand the navigation
announcements. The selected language af fects
th ech aracters available for entr y.The navigation
announcements are not available in all lan‐
guages. If a language is not available, the naviga‐
tion announcements will be in Engl ish.
Setting the sy stem language
Multimedia sy stem:
4 © 5
Settings 5
System
5 Language #
Set the language.
% Ifyo u are using Arabic map data, thete xt
information can also be shown in Arabic on
th e navigation map. Todo so, select 

Importing/exporting data
* NO
TELoss of da tadue topremature
re mo val #
Do not remo vethe data storage
medium when data is being expor ted.
Mercedes-Benz is not liable for any loss of
data. Re
quirements:
R The vehicle is stationar y.
R The ignition is switched on.
R A USB device is connected.
Multimedia sy stem:
4 © 5
Settings 5
System
5 System backup #
Select Import data orExport data.
Importing #
Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish to overwrite the cur rent da ta. If da ta originates from ano
ther vehicle, this is recog‐
nised du ring da tareading. #
Con firm the prom pt.
The files are impor ted. The multimedia sy stem is
re star ted once the data has been impor ted.
% Current vehicle settings can be edited af ter
th e import.
Exporting
If PIN pr otection is activated, your PIN is reques‐
te d. #
Ente rth efo ur-digit PIN. #
Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish tocar ryout theex port. #
Confirm the prom pt.
The data is expor ted. The data export may
ta ke several minutes.
% After successful export, the data is sa ved in
th e "MyMercedesBac kup" directory which
can be found on thestorage medium. Ac
tivating/deactivating PIN pr otection Re
quirements:
R Tounlo ckthe PIN: there is an Internet con‐
nection.
R A Mercedes me account exists at http://
www.me rcedes.me.
R An individual user profile is active
(/ page 311).
Multimedia sy stem:
4 © 5
Settings 5
System
5 PIN protection
Setting the PIN #
Select Set PIN. #
Enter a four-digit PIN. #
Enterth efo ur-digit PIN again.
If bo thPINs match, PIN pr otection is active.
Changing the PIN #
Select Change settings. #
Enterth e cur rent PIN. #
Select Change PIN . MBUX multimedia sy
stem 335

#
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Protect data export .
Ac tivate or deacti vate the function.
Un blocking the PIN via the Mercedes me por‐
tal
If th e PIN has been entered incor rectly three
times, the PIN will be bloc ked. You can ha ve a
single-use password sent to you via the
Mercedes me connect online por talto reset the
PIN pr otection. #
Select Unblock PIN. #
Ente rth e single-use password.
PIN pr otection is reset, and you can set a
new PIN. Software upda
teInformation on software upda
tes
A software upda teconsi sts of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the update R
Activation of the update byrestarting the
sy stem
The multimedia sy stem pr ovides a message
when an update is available.
Depending on the source, you can per form vari‐
ous updates:
Software updates Source of
the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Owner's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps %
Installation can take several minutes and
cancellation is not possible. If you do not
ins tallth e software updates then thest atus
of your vehicle will not be up-to-date. During
th e ins tallation, individual functions or con‐ trol elements are not
available or on lyavaila‐
ble toa limited deg ree.
Ad vantages of updating software
Software updates ensure your vehicle's tech nol‐
ogy is up-to-date.
In order toimpr oveth equ ality of our services
yo u will recei vefuture updates foryo ur multime‐
dia sy stem, the Mercedes me connect services
and your vehicle's communication module.
These will con veniently be sent to you via the
mobile phone connection in your vehicle and, in
many cases, ins talled automaticall y.Yo u can
monitor thest atus of your updates at any time
on the Mercedes me por tal and find information
about po tential inno vations.
Yo ur advantages at a glance:
R con veniently recei vesoftware update s via
th e mobile phone network
R impr ovesth equ ality and availability of
Mercedes me connect services
R keeps your multimedia sy stem and communi‐
cation module up-to-date 336
MBUX multimedia sy stem

Fu
rther information about software updates can
be found at http://me.mercedes-benz.com
Pe rforming a software upda te
Re quirements:
R For online updates: an Internet connection
is es tablished (/ page 427).
R For automatic online updates: your vehicle
has a permanently ins talled communication
module.
Multimedia sy stem:
4 © 5
Settings 5
System
5 Software update
Au tomatically #
Activate Automatic online updates.
The upda tes will be downloaded and ins talled
automaticall y.
The cur rent status of the updates is dis‐
pla yed.
Manually #
Deactivate Automatic online updates. #
Select an update from the list and start the
update.
Ac tivating the so ftwa reupdate #
Restart the sy stem.
The modifications from the software update
will be active.
Fu nction of important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Ins tallth ese updates, or else the security of your
multimedia sy stem cann otbe ensured.
% If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
matically (/ page 337).
As soon as an update is available for download,
a cor responding message appears onthe media
displa y.
Yo u ha vethefo llowing selection options:
R Accept and install
The update will be downloaded in the back‐
ground.
R Information Information about
the pending sy stem
update is displa yed.
R Later
The update can be downloaded manually at a
later time (/ page 337).
Deep sy stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the update is ready for ins tallation,
yo u will be informed of this af terth e next igni‐
tion cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The elect ric pa rking brake is applied. MBUX multimedia sy
stem 337