MERCEDES-BENZ G-CLASS SUV 2015 Owners Manual
Page 201 of 274
If you have questions about the activation,
contact one of the following telephone hot-lines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered.
iAn automatically dialed mbrace emer-
gency call cannot be canceled.
An emergency call can also be initiated man- ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The
Connecting Callmessage
appears on the multifunction display.
COMAND is muted.
Once the connection has been made, the
Call Connectedmessage appears in the
multifunction display.
All important information on the emergency is
provided, for example: R current location of the vehicle (as deter-
mined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A short time after the emergency call is initi-
ated, a voice connection is automatically
established between the Response Center
and the vehicle occupants. If the vehicle
occupants are able to respond, the Response Center will attempt to obtain more detailed
information on the emergency.
iIf there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. Making an emergency call
GWARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehi-
cle in a dangerous road location), please do
not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an auto-
matic SOS signal and cannot make voice con- tact with the vehicle occupants.
X To initiate an emergency call manually:
press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu- ded.
X Wait for the voice connection with the
Response Center.
X After the emergency call, close cover :.
Features199
Stowage and features
Z
Page 202 of 274
Roadside Assistance button
XOpen the stowage compartment under the
armrest ( Ypage 193).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside Assis-
tance Representative is initiated. Indicator
lamp ;in Roadside Assistance button :
flashes while the call is active. The
ConZ
necting Callmessage appears in the
multifunction display and COMAND is
muted.
If a connection can be made, the
Call ConZ
nectedmessage appears in the multifunction
display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response Cen-
ter, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
iThe COMAND display shows that an
mbrace call is active. You can change to the navigation menu by pressing the NAVI but-
ton on COMAND during the call. Voice out- put is not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants. The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or makes arrange-
ments for your vehicle to be transported to
the nearest authorized Mercedes-Benz Cen-
ter. You may be charged for services such as
repair work and/or towing. Further details
are available in your mbrace manual.
X Describe the type of assistance needed.
iIf the indicator lamp in Roadside Assis-
tance button :is flashing continuously
and no voice connection with the Response center has been established, then the
mbrace system has not been able to initiate
a Roadside Assistance call (e.g. the rele-
vant mobile phone network is not availa-
ble). The
CallFailedmessage appears in
the multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
to end a phone call.
iSign and drive services 2
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank that has been run dry or changing a faulty
tire with the vehicle's own spare wheel.
MB Info call button
2 USA only.
200Features
Stowage and features
Page 203 of 274
XOpen the stowage compartment under the
armrest ( Ypage 193).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside Assis-
tance Representative is initiated. Indicatorlamp ;in Roadside Assistance button :
flashes while the call is active. The
ConZ
necting Callmessage appears in the
multifunction display and COMAND is muted.
If a connection can be made, the
Call ConZ
nectedmessage appears in the multifunction
display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response Cen-
ter, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
iThe COMAND display shows that an
mbrace call is active. You can change to the navigation menu by pressing the NAVI but-
ton on COMAND during the call. Voice out- put is not available.
A voice connection between the Response
Center and the vehicle occupants is estab-
lished. You can obtain information on how to operate your vehicle's systems, on the loca-
tion of the nearest authorized Mercedes-BenzCenter, and on further products and services
offered by Mercedes-Benz USA.
You can find further information on the
mbrace system at http://
www.mbusa.com 3
Log in under "Owners
Online".
iIf the indicator lamp in MB Info call but-
ton :is flashing continuously and no voice
connection with the Response center has
been established, then the mbrace system
has not been able to initiate an MB Info call (e.g. the relevant mobile phone network is
not available). The
Call Failedmessage
appears in the multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
to end a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency call can only be terminated by the Response
Center. All other calls can be ended by press-
ing the ~button on the multifunction
steering wheel or the corresponding
COMAND button for ending a telephone call.
iWhen an mbrace call is initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND.
However, if you want to use your mobile
phone, do so only when the vehicle is sta-
tionary and in a safe location.
Brush guard (USA only)
If the brush guard has to be removed, contact a qualified specialist workshop.
Floormat on the driver's side
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
3 USA only.
Features201
Stowage and features
Z
Page 204 of 274
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not useloose floormats and do not place floormats ontop of one another.
X Slide the seat backwards.
X To install: place the floormat in the foot-
well.
X Press studs :onto retainers ;.
X To remove: pull the floormat out of retain-
ers ;.
X Remove the floormat.
202Features
Stowage and features
Page 205 of 274
Useful information............................204
Engine compartment ........................204
Maintenance ...................................... 209
Care .................................................... 211
203
Maintenance and care
Page 206 of 274
Useful information
iThis Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops: ( Ypage 28).
Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
GWARNING
Certain components in the engine compart-
ment may be very hot, e.g. the drive system
and radiator. Working in the engine compart-
ment poses a risk of injury.
If possible, let the drive system cool down andonly touch the components described in the following.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The ignition system and the fuel injection sys-tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition is switched on.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R remove jewelry and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
Do not touch the following when the ignition
is switched on: R ignition coils
R spark plug connectors
R test socket
204Engine compartment
Maintenance and care
Page 207 of 274
Opening the hood
The release lever on the hood is in the footwellon the left-hand side of the vehicle when
viewed in the direction of travel.
X Make sure that the windshield wipers are
switched off.
X Pull release lever :on the hood.
The hood is released.
X Lift the hood slightly.
X Push the handle of hood catch ;in the
direction of the arrow and lift the hood.
Closing the hood
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked. X
Lower the hood and let it fall from a height
of approximately 8 inches (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force.
Engine oil
General notes
Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per 600 miles (1000 km). The oil consumption
may be higher than this when the vehicle is
new or if you frequently drive at high enginespeeds.
Checking the oil level using the oil dip-stick
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the following.
Example: oil dipstick
Engine compartment205
Maintenance and care
Z
Page 208 of 274
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R the engine should be switched off for at
least 30 minutes if the engine is not at
operating temperature, e.g. if you only start
the engine briefly.
X Pull oil dipstick :out of the dipstick guide
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X Add oil if necessary.
Checking the oil level using the on-
board computer
!Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
G 65 AMG: the oil level can be checked using
the on-board computer only.
On all other models, the oil dipstick must be
used to check the engine oil level.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
X Make sure that the SmartKey is in posi-tion 2in the ignition lock.
X Press the 9or: button on the steer-
ing wheel to select the following message:
The measurement takes a few seconds. You
will see one of the following messages in the multifunction display: R
Engine oil level OK
RAdd 1.0 qt(Canada:1.0 liter)to
reach maximum oil level
RAdd 1.5 qts(Canada:1.5 liters)to
reach maximum oil level
RAdd2.0 qts.(Canada:2.0 liters)to
reach maximum oil level
X Add oil if necessary.
If the engine is at normal operating tempera- ture and the
Engine oil Reduce oil
leveldisplay appears, too much oil has been
added.
X Have excess oil siphoned off.
If the
Switch ignition on to check
engine oil levelmessage appears:
X Turn the SmartKey to position 2in the igni-
tion lock ( Ypage 103).
If the
Observe waiting timemessage
appears:
X If the engine is at normal operating tem-
perature: repeat the measurement after
approximately five minutes.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, repeat the measurement
after approximately 30 minutes.
If the
Engine oil level Not when
engine onmessage appears:
206Engine compartment
Maintenance and care
Page 209 of 274
XSwitch off the engine.
X If the engine is at normal operating tem-
perature: wait about five minutes before
carrying out the measurement.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the meas-
urement.
iIf you wish to cancel the measurement,
press the 9or: button on the mul-
tifunction steering wheel.
Adding engine oil
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to the environment.
!Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
!Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic con-
verter. Have excess oil siphoned off.
Example: engine oil cap
X Turn cap :counter-clockwise and remove
it.
X Add the amount of oil required.
Observe the specifications in the on-board
computer when doing so or fill carefully to the maximum mark on the oil dipstick.
Further information on engine oil ( Y page 262).
iThe difference between the minimum
mark and the maximum mark on the oil
dipstick is approximately 2.1 US qt (2 l).
X Replac e cap:on the filler neck and
tighten clockwise.
Ensure that the cap locks into placesecurely.
Engine compartment207
Maintenance and care
Z
Page 210 of 274
Additional service products
Checking coolant level
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
The engine cooling system is pressurized, par-ticularly when the engine is warm. When
opening the cap, you could be scalded by hotcoolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
X Park the vehicle on a level surface.
Only check the coolant level when the vehi-
cle is on a level surface and the engine has
cooled down.
X Turn the SmartKey to position 2
( Y page 103) in the ignition lock.
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †). X
Slow ly turn cap :half a turn counter-
clockwise and allow excess pressure to
escape.
X Turn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough coolant in coolant expansion tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.
X If necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see( Y page 264).
Adding washer fluid to the windshield
washer system/headlamp cleaning
system
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
208Engine compartment
Maintenance and care