MERCEDES-BENZ GL 2016 Owners Manual

Problem
Possible causes/consequences and P Solutions
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 85) and replace it if nec-
essary ( Y
page 85).
If this does not work: X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of
the SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function: X
Unlock ( Y
page 92) or lock ( Y
page 92) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
The engine cannot be
started using the
SmartKey. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary
( Y
page 394).
or X
Jump-start the vehicle ( Y
page 395).
or X
Consult a qualified specialist workshop. SmartKey 89
Opening and closing Z

Problem
Possible causes/consequences and P Solutions
Vehicles with KEY-
LESS-GO or the KEY-
LESS-GO start func-
tion: the engine cannot
be started using the
Start/Stop button. The
SmartKey is in the vehi-
cle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 85) and replace it if nec-
essary ( Y
page 85).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even fatal. Never leave children unattended in the
vehicle.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines ( Y
page 340).
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
( Y
page 67).
If the vehicle has previously been locked from
the outside, opening a door from the inside90
Doors
Opening and closing

will trigger the anti-theft alarm system.
Switch off the alarm ( Y
page 78).X
Front door: pull door handle D .
If the door is locked, locking knob C pops
up. The door is unlocked and can be
opened. X
Rear door: pull door handle D .
If the door is locked, locking knob C pops
up and the door unlocks. X
Pull door handle D again.
The door can be opened.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. The buttons are located on
both front doors.
X
To unlock: press button C .X
To lock: press button D .
If the front-passenger door is closed, the
vehicle locks. Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked from
the outside.
You can open a front door from inside the
vehicle even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if: R
the vehicle was locked using the locking
button for the central locking, or R
if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre-
viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked.
Automatic locking feature
X
To deactivate: press and hold button C
for about five seconds until a tone sounds. X
To activate: press and hold button D for
about five seconds until a tone sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. Doors 91
Opening and closing Z

You could therefore be locked out if: R
the vehicle is being pushed. R
the vehicle is being towed. R
the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter ( Y
page 285).
Power closingPower closing pulls the doors and trunk lid
into their locks automatically even if they are
only partly closed. X
To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed. X
To power close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed.
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y
page 78).X
Take the mechanical key out of the Smart-
Key ( Y
page 85).X
Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
to position G .
The door is unlocked. X
Turn the mechanical key back and remove
it. X
Insert the mechanical key into the Smart-
Key.
Locking the vehicle (mechanical key) If the vehicle can no longer be locked with the
SmartKey, use the mechanical key. X
Open the driver's door. X
Close the front-passenger door, the rear
doors and the tailgate. X
Press the locking button ( Y
page 91).X
Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary. X
Close the driver's door. X
Take the mechanical key out of the Smart-
Key ( Y
page 85). X
Insert the mechanical key into the lock of
the driver's door as far as it will go.92
Doors
Opening and closing

X
Turn the mechanical key clockwise as far as
it will go to position G .X
Turn the mechanical key back and remove
it. X
Make sure that the doors and the tailgate
are locked. X
Insert the mechanical key into the Smart-
Key.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
( Y
page 454).
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines ( Y
page 340).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
You can: R
close the tailgate manually from outside R
open and close the tailgate automatically
from outside R
open and close the tailgate automatically
from inside R
limit the opening angle of the tailgate R
unlock the tailgate from inside with the
emergency release
Tailgate reversing feature
On vehicles with tailgate remote closing fea-
ture, the tailgate is equipped with automatic
obstacle recognition with a reversing feature.
If a solid object blocks or restricts the tailgate
when automatically opening or closing, this
procedure is stopped. If the tailgate is stop-
ped during the closing procedure, it will open
again automatically. The automatic obstacleCargo compartment 93
Opening and closing Z

recognition with reversing feature is only an
aid. It is not a substitute for your attentive-
ness when opening and closing the tailgate.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
press the T button on the SmartKey, orR
pull or press the remote operating switch
on the driver's door or R
press the closing or locking button on the
tailgate or R
pull the handle on the tailgate
Opening and closing manually from
outside
Opening
X
Press the 6 button on the SmartKey.X
Pull handle C and release it.
The tailgate opens automatically. Closing X
Pull the tailgate down using recess C .X
Allow the tailgate to drop into the lock. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-
GO.
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate94
Cargo compartment
Opening and closing

G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
( Y
page 454).
i Notes on the automatic reversing feature
for the tailgate ( Y
page 93).
Opening the tailgate automatically You can open the tailgate automatically with
the SmartKey or the handle in the tailgate. X
Press and hold the T button on the
SmartKey until the tailgate opens.
or X
If the tailgate is unlocked, pull the handle
and let it go again immediately.
Closing the tailgate automatically
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey.R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
Closing and locking button (example: vehicle with
KEYLESS-GO) X
To close: press closing button C on the
tailgate.
or X
Press and hold the T button on the
SmartKey until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can simulta-
neously close and lock the tailgate. X
Press locking button D on the tailgate.
If a KEYLESS-GO key is detected outside
the vehicle, the tailgate closes and locks.
All the doors must be shut and the Smart-
Key located in the vicinity of the tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in
the ignition.
If the tailgate touches an object while clos-
ing, the closing procedure is interrupted
and the tailgate reopens.
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.Cargo compartment 95
Opening and closing Z

Opening/closing automatically from
inside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey.R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
( Y
page 454).
i Notes on the automatic reversing feature
for the tailgate ( Y
page 93). Opening and closing
You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked. X
To open: pull remote operating switch C
for the tailgate until the tailgate opens. X
To close: turn the SmartKey to position 1
or 2 in the ignition lock. X
Press remote operating switch for tail-
gate C until the tailgate is completely
closed.
Limiting the opening angle of the tail-
gate
Important safety notes
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
Activating
You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 4 in
(10 cm) before the stop.
This could be useful, for example, if there is
insufficient space above the tailgate. X
To open the tailgate: pull the handle on
the tailgate. X
To stop the opening procedure at the
desired position: press the closing button96
Cargo compartment
Opening and closing

( Y
page 94) in the tailgate or pull the handle
on the outside of the tailgate again. X
To store the position: press and hold the
closing button in the tailgate until you hear
a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating X
Press and hold the closing button
( Y
page 94) in the tailgate until you hear
two short tones.
Tailgate emergency release
Important safety notes
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
( Y
page 454).
If the tailgate can no longer be unlocked: R
using the SmartKey, or R
using the remote operating switch in the
door control panel:
Use the emergency release.
Opening X
Take the mechanical key out of the Smart-
Key ( Y
page 85). X
Insert mechanical key D into the opening
in paneling C . X
Turn mechanical key D 90° clockwise.X
Push mechanical key D in the direction of
the arrow and open the tailgate. X
Insert the mechanical key into the Smart-
Key.
Side windows
Important safety notes
G WARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
G WARNING
While closing the side windows, body parts in
the closing area could become trapped. There
is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
G WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle. Side windows 97
Opening and closing Z

Side window reversing featureThe side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/6 in(4 mm) of the closing
movement R
during resetting R
when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. C
Front left D
Front right