MERCEDES-BENZ GLA 2019 Owners Manual

Rthe availability of the ECO start/stop func-tion
Rthe climate control
Information about configuring drive programIwith the multimedia system can be found inthe Digital Operator's Manual.
iTo permanently select the gears in driveprogramIusing the steering wheel paddleshifters, select theM(manual) setting forthe drive.
Offroad drive program
TheOff-roaddrive program is characterizedby the following:
Rthe vehicle exhibits optimal driving charac-teristics on easily negotiable off-road ter-rain.
Drive program E (Economy)
Drive programEis characterized by the follow-ing:
Rcomfort-oriented engine settings.
Roptimal fuel consumption resulting from theautomatic transmission shifting up sooner.
Rthe vehicle pulls away more gently inforward and reverse gears, unless the accel-erator pedal is depressed fully.
Rthe vehicle has improved driving stability,for example on slippery road surfaces.
Rthe automatic transmission shifting upsooner. This results in the vehicle beingdriven at lower engine speeds and thewheels being less likely to spin.
Rgliding mode is activated automaticallywhen engine-internal conditions are fulfilledand the accelerator is not depressed. At thesame time the transmission’s clutch opensand the vehicle rolls freely using its kineticenergy. As a result great distances can becompleted without the engine brake andfuel consumption reduced.
iThe availability of gliding mode depends onvarious factors, including the following:
Rthe engine and transmission temperature
Rthe downhill gradient
Rthe vehicle speed
Rperforming regular adaptation functions
When you depress the brake pedal, glidingmode is deactivated, depending on pedalpressure.
When you activate cruise control or ActiveDistance Assist DISTRONIC, gliding mode isnot available.
Mercedes-AMG vehicles
Drive program I (Individual)
In drive programIthe following properties ofthe drive program can be selected:
Rthe drive (engine management)
Rthe transmission management
Rthe suspension (vehicles with AMG adaptivesport suspension system)
RESP®
Information about configuring drive programIwith the multimedia system can be found inthe Digital Operator's Manual.
Drive program C (Comfort)
Drive programCis characterized by the follow-ing:
Rthe vehicle delivers comfortable, economicalhandling characteristics.
Rthe vehicle pulls away more gently inforward and reverse gears, unless the accel-erator pedal is depressed fully.
Rthe vehicle has improved driving stability,for example on slippery road surfaces.
Roptimal fuel consumption resulting from theautomatic transmission shifting up sooner.The vehicle is driven in the low engine speedrange and the wheels are less likely to spin.
Rgliding mode is available.
Rthe ECO start/stop function is available.
Drive program S (Sport)
Drive programSis characterized by the follow-ing:
Rthe vehicle exhibits sporty driving character-istics.
Rthe automatic transmission shifts up later.The fuel consumption possibly being higheras a result of the later automatic transmis-sion shift points.
Rthe suspension exhibits stiff springing anddamping settings (vehicles with AIR adaptivesport suspension system).
Rgliding mode is not available.
Rthe ECO start/stop function is not available.
Automatic transmission139
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Drive program S+ (Sport Plus)
Drive programS+is characterized by the fol-lowing:
Rthe vehicle exhibits particularly sporty driv-ing characteristics.
Rthe automatic transmission shifts up later.
Rthe fuel consumption possibly being higheras a result of the later automatic transmis-sion shift points.
Rthe suspension exhibits particularly stiffspringing and damping settings (vehicleswith AMG adaptive sport suspension sys-tem).
Rgliding mode is not available.
Rthe ECO start/stop function is not available.
Drive program RACE (vehicles with AMG
adaptive sport suspension system)
iThe RACE drive program may not be usedon normal roads. RACE must only be activa-ted and used on dedicated race circuits, noton public roads.
TheRACEdrive program is characterized bythe following:
Rthe vehicle exhibits driving characteristicssuitable for the racetrack.
Rall vehicle systems are set for maximumsportiness.
Rthe automatic transmission shifts up later.
Rthe fuel consumption possibly being higheras a result of the later automatic transmis-sion shift points.
Rthe suspension exhibits particularly stiffspringing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is not available.
Manual gearshifting
General notes
You can change gear yourself using the steer-ing wheel paddle shifters. The transmissionmust be in position[to do this.
Depending on which steering wheel paddleshifter is pulled, the automatic transmissionimmediately shifts into the next gear down orup, if permitted.
Mercedes-AMG vehicles:to use manual shift-ing, you have two options:
Rtemporary setting
Rpermanent setting
If you activate manual gearshifting, the multi-function display will show the current gearinstead of transmission position[.
If manual gearshifting is deactivated, the gearswill be selected automatically.
Temporary setting
XTo activate:shift the DIRECT SELECT leverto position[.
XPull steering wheel paddle shifterCorD.
Temporary setting will be active for a certainamount of time. Under certain conditions theminimum amount of time is extended, e.g. inthe case of lateral acceleration, during anoverrun phase or when driving on steep ter-rain.
XTo deactivate:pull steering wheel paddleshifterDand hold it in place.
or
XUse the DIRECT SELECT lever to switch thetransmission position.
or
XAll vehicles (except Mercedes-AMG vehi-cles): use the DYNAMIC SELECT button tochange the drive program.
Mercedes-AMG vehicles: use the DYNAMICSELECT controller to change the drive pro-gram.
140Automatic transmission
Driving and pa rking

Permanent setting (Mercedes-AMG
vehicles)
XTo activate:shift the selector lever to[.
XPress buttonC.
XTo deactivate:press buttonC.
or
XIf position D (automatic transmission) isselected for the transmission in drive pro-gramI: shift to drive programIwith theDYNAMIC SELECT controller.
Shifting gears
!Mercedes-AMG vehicles:the automatictransmission does not shift up automaticallyeven when the engine limiting speed for thecurrent gear is reached. When the enginelimiting speed is reached, the fuel supply iscut to prevent the engine from overrevving.Always make sure that the engine speeddoes not reach the red area of the tachome-ter. There is otherwise a risk of engine dam-age.
XTo shift up:pull steering wheel paddleshifterD.The automatic transmission shifts up to thenext gear.
All vehicles (except Mercedes-AMG vehi-cles):if the maximum engine speed on thecurrently engaged gear is reached and youcontinue to accelerate, the automatic trans-mission automatically shifts up in order toprevent engine damage.
XTo shift down:pull steering wheel paddleshifterC.The automatic transmission shifts down tothe next gear.
Automatic down shifting occurs when coast-ing.
If the engine exceeds the maximum enginespeed when shifting down, the automatictransmission protects against engine dam-age by not shifting down.
Shift recommendation
The gearshift recommendations assist you inadopting an economical driving style. The rec-ommended gear is shown in the multifunctiondisplay.
XShift to recommended gearDaccording togearshift recommendationCwhen shownin the multifunction display.
Upshifting (Mercedes-AMG vehicles)
!In manual mode, the automatic transmis-sion does not shift up automatically evenwhen the engine limiting speed for the cur-rent gear is reached. When the engine limit-ing speed is reached, the fuel supply is cutto prevent the engine from overrevving.Always make sure that the engine speeddoes not reach the red area of the tachome-ter. There is otherwise a risk of engine dam-age.
Automatic transmission141
Driving and parking
Z

Before the engine speed reaches the red area,an upshift indicator will be shown in the multi-function display.
XShift to recommended gearCwhen mes-sageDis shown in the multifunction dis-play.
Kickdown
XFor maximum acceleration, depress theaccelerator pedal beyond the pressurepoint.The automatic transmission shifts to a lowergear depending on the engine speed.
XShift back up once the desired speed isreached.
During kickdown, you cannot shift gears usingthe steering wheel paddle shifters.
If you apply full throttle, the automatic trans-mission shifts up to the next gear when themaximum engine speed is reached. This pre-vents the engine from overrevving.
Mercedes-AMG vehicles:it is only possibleto use kickdown in temporary manual driveprogramM. When manual drive programMispermanently activated, kickdown is not possi-ble.
Problems with the transmission
ProblemPossible causes/consequences andPPSolutions
The transmission hasproblems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshopimmediately.
The acceleration abilityis deteriorating.
The transmission nolonger shifts into all ofthe gears.
Reverse gear can nolonger be engaged.
The transmission is in emergency mode.
XStop the vehicle.
XShift the transmission to position].
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to position[.
XHave the transmission checked at a qualified specialist workshopimmediately.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off
the auxiliary heating.
142Refueling
Driving and parking

GWARNING
Fuels are toxic and harmful to health. There
is a risk of injury.
You must avoid fuels coming into contact
with skin, eyes and clothes or being swal-
lowed.
Do not inhale the fuel vapors. Keep children
away from fuels.
Keep doors and windows closed during the
refueling process.
If you or others come into contact with fuel,
observe the following points:
RImmediately rinse the fuel off your skin
with soap and water.
RIf you get fuel into your eyes, immediately
rinse your eyes throughly with clean
water. Seek medical attention immedi-
ately.
RSeek medical attention immediately if fuel
has been swallowed. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic charging can lead to the crea-
tion of sparks and ignite fuel vapor. There is
a risk of fire and explosion.
Touch the metallic body of the vehicle
before you open the fuel filler cap or handle
the pump nozzle. Any possible electrostatic
charge present will in this way be depleted.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
!Do not use diesel to refuel vehicles with agasoline engine. Do not switch on the igni-tion if you accidentally refuel with the wrongfuel. Otherwise, the fuel will enter the fuelsystem. Even small amounts of the wrongfuel could result in damage to the fuel sys-tem and the engine. Notify a qualified spe-cialist workshop and have the fuel tank andfuel lines drained completely.
!Overfilling the fuel tank could damage thefuel system.
!Take care not to spill any fuel on paintedsurfaces. You could otherwise damage thepaintwork.
!Use a filter when adding fuel from a fuelcan. The fuel lines and/or the fuel injectionsystem could otherwise be blocked by parti-cles from the fuel can.
Do not get into the vehicle again during therefueling process. Otherwise, electrostaticcharge could build up again.
If you overfill the fuel tank, fuel could sprayout when the fuel pump nozzle is removed.
For further information on fuel and fuel quality(Ypage 334).
Refueling
General information
Pay attention to the important safety notes(Ypage 142).
The fuel filler flap is unlocked/locked automat-ically when you unlock/lock the vehicle withthe SmartKey.
The position of the fuel filler cap is displayed

Opening the fuel filler flap
CTo open the fuel filler flap
DTire pressure table

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andPPSolutions
Fuel is leaking from thevehicle.The fuel line or the fuel tank is faulty.
GWARNING
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS‑GO
XOpen the driver's door.The vehicle electronics are now in positionZ. This is the sameas the SmartKey being removed from the ignition.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap can-not be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 69).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 76).
The fuel filler flap is unlocked, but the opening mechanism is jam-med.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system or
exhaust gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the
vehicle which are hot. Take particular care
not to park on dry grassland or harvested
grain fields.
GWARNING
If children are left unsupervised in the vehi-
cle, they could:
Roperate the vehicle's equipment
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of
park position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended
in the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
!Always secure the vehicle correctly againstrolling away. Otherwise, the vehicle or itsdrivetrain could be damaged.
Parking145
Driving and parking
Z

To ensure that the vehicle is secured againstrolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position]andthe transmission position display must show]in the multifunction display.
Rthe SmartKey must be removed from theignition lock.
Ron uphill or downhill gradients, the frontwheels must be turned towards the curb.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Automatic transmission
XApply the electric parking brake.
XAll vehicles (except Mercedes-AMG vehi-cles):shift the transmission to position].
XMercedes-AMG vehicles:press buttonC.
XWith the SmartKey :turn the SmartKey topositionZin the ignition lock and removeit.The immobilizer is activated.
XWith the Start/Stop button:press theStart/Stop button (Ypage 125).The engine stops and all the indicator lampsin the instrument cluster go out.
If the driver's door is closed, this is thesame as key positionG. If the driver's dooris open, this is the same as key positionZ,i.e. the SmartKey having been removed.
If you switch the engine off with the transmis-sion in position^or[, the automatic trans-mission shifts to\\automatically.
With the SmartKey:if you then open the driv-er's door or the front-passenger door orremove the SmartKey from the ignition, theautomatic transmission shifts to]automati-cally.
With the Start/Stop button:if you then openthe driver's door or the front-passenger door,the automatic transmission shifts to]auto-matically.
If you want the automatic transmission toremain in neutral\\, e.g. when having thevehicle cleaned in an automatic car wash witha towing system:
XVehicles with the Start-Stop button:remove the Start-Stop button from the igni-tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles:switch the ignition on.
XDepress the brake pedal and keep itdepressed.
XEngage neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-Key in the ignition lock.
Electric parking brake
General notes
GWARNING
If children are left unsupervised in the vehi-
cle, they could:
Roperate the vehicle's equipment
146Parking
Driving and parking

Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of
park position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended
in the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
The function of the electric parking brake isdependent on the on-board voltage. If the on-board voltage is low or there is a malfunctionin the system, it may not be possible to applythe released parking brake.
XIf this is the case, only park the vehicle onlevel ground and secure it to prevent it roll-ing away.
XShift the automatic transmission to position].
It may not be possible to release an appliedparking brake if the on-board voltage is low orthere is a malfunction in the system. Contact aqualified specialist workshop.
The electric parking brake performs a functiontest at regular intervals while the engine isswitched off. The sounds that can be heardwhile this is occurring are normal.
Applying or releasing manually
XTo apply:push handleC.When the electric parking brake is applied,the redI(USA only) or$(Canadaonly) indicator lamp lights up in the instru-ment cluster.
The electric parking brake can also beapplied when the SmartKey is removed.
XTo release:pull handleC.The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clus-ter goes out.
The electric parking brake can only bereleased:
Rif the SmartKey is in positionGorHinthe ignition lock (Ypage 125) or
Rif the ignition was switched on using theStart/Stop button
Applying automatically
The electric parking brake is automaticallyapplied when the transmission is in position]and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and thedriver's door is opened
To prevent the electric parking brake frombeing automatically applied, pull handleC.
The electric parking brake is also applied auto-matically if:
RActive Distance Assist DISTRONIC bringsthe vehicle to a standstill or
RThe HOLD function is keeping the vehiclestationary
RActive Parking Assist is keeping the vehiclestationary
In addition, at least one of the following condi-tions must be fulfilled:
RThe engine is switched off
RThe driver is not wearing a seat belt and thedriver's door is opened
RThere is a system malfunction
RThe power supply is insufficient
RThe vehicle is stationary for a long period oftime
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clustergoes out.
Parking147
Driving an d parking
Z

The electric parking brake is not automaticallyapplied if the engine is switched off by theECO start/stop function.
Releasing automatically
Your vehicle's electric parking brake is auto-matically released if all of the following condi-tions are met:
RThe engine is running
RThe transmission is in position[or^andyou depress the accelerator pedal or shiftfrom position]to[or^
RThe seat belt is fastened
If the transmission is in position^, the tail-gate must be closed.
If your seat belt is not fastened, the followingconditions must be fulfilled to automaticallyrelease the electric parking brake:
RThe driver's door is closed.
RYou are shifting from transmission position]or have previously driven at speedsgreater than 2 mph (3 km/h)
Ensure that you do not depress the accelera-tor pedal unintentionally. Otherwise, the park-ing brake will be released and the vehicle willstart to move.
Emergency braking
The vehicle can also be braked during anemergency by using the electric parking brake.
XWhile driving, push handleCof the electricparking brake (Ypage 147).The vehicle is braked as long as you keephandleCof the electric parking brakepressed. The longer the electric parkingbrake handleCis depressed, the greaterthe braking force.
During braking:
Ra warning tone sounds
RtheRelease Parking BrakeRelease Parking Brakemessageappears
Rthe redI(USA only) or$(Canadaonly) indicator lamp in the instrument clus-ter flashes
When the vehicle has been braked to a stand-still, the electric parking brake is applied.
Parking the vehicle for a long period
If you leave the vehicle parked for longer thanfour weeks, the battery may be damaged byexhaustive discharging.
If you leave the vehicle parked for longer thansix weeks, the vehicle may suffer damage as aresult of lack of use.
XVisit a qualified specialist workshop andseek advice.
iYou can obtain information about tricklechargers from a qualified specialist work-shop.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could
affect, for example, the power steering and
the brake boosting effect. You will require
considerably more effort to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also
lose control of the vehicle. There is a risk of
an accident.
Only operate this equipment when the vehi-
cle is stationary.
Observe the legal requirements for the countryin which you are driving. Some jurisdictionsprohibit the driver from using a mobile phonewhile driving a vehicle.
If you make a call while driving, always usehands-free mode. Only operate the telephonewhen the traffic situation permits. If you areunsure, pull over to a safe location and stopbefore operating the telephone.
148Driving tips
Driving and parking