media MERCEDES-BENZ GLC 2017 Owners Manual
Page 1 of 374
GLC Operator's ManualYour Operator's Manual Digital form inside the vehicle
Familiarize yourself with the contents of the Op erator's Manual directly via your
vehicle's multimedia system (Menu item "Vehicle").
Booklet inside the vehicle
In addition to the vehicle's Operator's Manual, you can obtain the complete multi-
media system Supplement from your authorized Mercedes-Benz Center.
Digital form via the Internet
You can find the Operator's Manual on the Mercedes-Benz homepage.
Digital form as an App
The Mercedes-Benz Guides App is available for free on the Apple ®
App store or Google
Play.
Apple ® iOS Android™
Order no. P253 031 7 13 Par t no. 253 584 29 02 Edition B 201 7
É253 58 42902^ËÍ 2535842902
GLC Operator's Manual
Page 3 of 374
Welcome to the world of Mercedes-Benz We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this Operator's Manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on: R
Model R
Order R
Country specification R
Availability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas: R
Design R
Equipment R
Technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle: R
Digital Operator's Manual R
Printed Operator's Manual R
Maintenance Booklet R
Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
Your Operator's Manual:
Digital form inside the vehicle
The Digital Operator's Manual provides
comprehensive and specifically adapted
information on your vehicle's equipment
and multimedia system. It contains infor-
mative animations, individual language
settings and an intuitive search function.
Booklet inside the vehicle
In addition to this manual and the afore-
mentioned digital media, you also have the
option to obtain a comprehensive printed
version of the Supplement for your multi-
media system from your authorized
Mercedes-Benz Center. Digital form via the Internet
The Operator's Manual on the Internet pro-
vides easy access to all information
regarding your vehicle and multimedia sys-
tem. It also provides helpful animations,
interesting background information and a
wide array of search options.
Digital form as an App
Using the Mercedes-Benz Guides App, you
can view all the information on your vehicle
and multimedia system via mobile Internet
or download it independently of network
access. Available for smartphones or tab-
lets.
Please note that the Mercedes-Benz Guides App
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2535842902
É2535842902^ËÍ
Page 4 of 374
Index ....................................................... 4
Digital Operator's Manual .................. 26
Introduction .......................................... .2 6
Operation ............................................... 26
Introduction ......................................... 27
Protecting the environment .................. .2 7
Genuine Mercedes-Benz parts .............. .2 7
Operator's Manual ................................. 28
Service and vehicle operation ............... .2 8
Operating safety .................................... 30
QR codes for the rescue card ............... .3 2
Data stored in the vehicle ...................... 32
Information on copyright ....................... 34
At a glance ........................................... 35
Cockpit .................................................. 35
Instrument cluster ................................. 36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel ........................ .4 1
Door control panel ................................. 42
Safety ................................................... 43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Protection against theft ........................ .7 6
Opening and closing ........................... 77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment .............................. .8 4
Side windows ......................................... 90
Panorama roof with power tilt/sliding
panel ...................................................... 93
Seats, steering wheel and mirrors .... 98
Correct driver's seat position ................ 98
Seats ..................................................... 98
Steering wheel ..................................... 104 Mirrors ................................................. 106
Memory function ................................. 109
Lights and windshield wipers .......... 111
Exterior lighting ................................... 111
Interior lighting .................................... 115
Replacing bulbs ................................... 115
Windshield wipers ................................ 119
Climate control ................................. 123
Overview of climate control systems ... 123
Operating the climate control sys-
tems .................................................... 124
Air vents .............................................. 129
Driving and parking .......................... 131
Notes on breaking-in a new vehicle ..... 131
Driving ................................................. 131
DYNAMIC SELECT switch .................... 139
Automatic transmission ....................... 141
Refueling ............................................. 148
Parking ................................................ 154
Driving tips .......................................... 157
Driving systems ................................... 162
Towing a trailer .................................... 202
On-board computer and displays .... 208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 212
Display messages ................................ 227
Warning and indicator lamps in the
instrument cluster ............................... 256
Multimedia system ........................... 268
General notes ...................................... 268
Important safety notes ........................ 268
Function restrictions ............................ 268
Operating system ................................ 269
Stowage and features ...................... 278
Stowage areas ..................................... 278
Features .............................................. 2902
Contents
Page 6 of 374
1, 2, 3 ...4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 175
12 V socket
see Socket (12 V)
115 V socket ...................................... 294
360° camera
Cleaning ........................................ .3 16
Display in the multimedia system .. 188
Function/notes ............................ .1 87
AABS (Anti-lock Braking System)
Display message ............................ 228
Function/notes ................................ 65
Warning lamp ................................. 259
Accident
Automatic measures after an acci-
dent ................................................. 58
Activating media mode
General notes ................................ 276
Activating/deactivating cooling
with air dehumidification ................. 125
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 221
Display message ............................ 246
Function/notes ............................ .1 97
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 221
Display message ............................ 245
Function/information .................... 200
Active light function
Display message ............................ 239
Active Parking Assist
Canceling ....................................... 182
Detecting parking spaces .............. 179
Exiting a parking space .................. 181
Function/notes ............................. 178
Important safety notes .................. 178
Parking .......................................... 180
ADAPTIVE BRAKE ................................. 73 Adaptive Brake Assist
Function/notes ................................ 69
Adaptive Damping System
Function/notes ............................. 174
Adaptive Damping System (ADS) ..... 173
Adaptive Highbeam Assist
Display message ............................ 240
Function/notes ............................. 113
Switching on/off ........................... 114
Additional speedometer ................... 223
Additives (engine oil) ........................ 368
Address book
see also Digital Operator's Man-
ual .................................................. 268
Adjusting the volume
Multimedia system ........................ 269
Air bags
Deployment ..................................... 55
Display message ............................ 237
Front air bag (driver, front
passenger) ....................................... 49
Important safety notes .................... 48
Introduction ..................................... 48
Knee bag .......................................... 50
Occupant Classification System
(OCS) ............................................... 51
P ASSENGER AIR BAG indicator
lamps ............................................... 44
Side impact air bag .......................... 50
Window curtain air bag .................... 50
AIR BODY CONTROL
Display message ............................ 244
Function/notes ............................. 172
Lowering the rear of the vehicle .... 174
Raising the rear of the vehicle ....... 174
Setting the normal vehicle level ..... 173
Setting the raised vehicle level ...... 173
Air filter (display message) .............. 243
Air suspension
see AIR BODY CONTROL
Air vents
Important safety notes .................. 129
Rear ............................................... 130
Setting ........................................... 129
Setting the center air vents ........... 130
Setting the side air vents ............... 130
Air-conditioning system
see Climate control4
Index
Page 8 of 374
Replacin g bulbs ............................ .1 18
Bag hook ............................................ 284
Ball coupling
Installing ........................................ 204
Removing ....................................... 206
BAS (Brake Assist System) ................. 65
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 66
Important safety notes .................... 66
Battery (SmartKey)
Checking .......................................... 80
Important safety notes .................... 80
Replacing ......................................... 80
Battery (vehicle)
Charging ........................................ 327
Display message ............................ 241
Important safety notes .................. 325
Jump starting ................................. 328
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 221
Display message ............................ 246
Notes/function .............................. 193
see Active Blind Spot Assist
Blootooth ®
Connecting a different mobile
phone ............................................ 276
BlueTEC
see DEF
Bluetooth ®
Searching for a mobile phone ....... .2 75
see also Digital Operator's Man-
ual ................................................. .2 68
Telephony ...................................... 275
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 233
Notes ............................................. 368
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 233 Brakes
ABS ................................................. .6 5
Adaptive Brake Assist ...................... 69
BAS .................................................. 65
BAS PLUS with Cross-Traffic
Assist ............................................... 66
Brake fluid (notes) ......................... 368
Display message ............................ 228
EBD .................................................. 73
Hill start as sist ............................... 136
HO LD function ............................... 171
Important safety notes .................. 159
Maintenance .................................. 160
Parking brake ................................ 155
Riding tips ...................................... 159
Warning lamp ................................. 258
Breakdown
Where will I find...? ........................ 319
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 35
Buttons on the steering wheel ......... 209
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 272
Calling up the climate control
menu
Multimedia system ........................ 272
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Care
360° camera ................................. 316
Car wash ........................................ 311
Carpets .......................................... 318
Display ........................................... 316
Exhaust pipe .................................. 316
Exterior lights ................................ 3156
Index
Page 9 of 374
General notes ................................ 311
Interior .......................................... .3 16
Matte finish ................................... 314
Paint .............................................. 313
Plastic trim ................................... .3 17
Power washer ................................ 313
Rear view camera .......................... 316
Roof lining ...................................... 318
Seat belt ........................................ 318
Seat cover ..................................... 317
Selector lever ................................ 317
Sensors ......................................... 315
Side running board ........................ 315
Steering wheel ............................... 317
Trim pieces ................................... .3 17
Washing by hand ........................... 312
Wheels .......................................... .3 14
Windows ........................................ 314
Wiper blades .................................. 315
Wooden trim .................................. 317
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 87
Plug-in module (telescopic rods) .... 287
Cargo compartment cover
Important safety notes .................. 285
Notes/how to use ......................... 285
Cargo compartment enlargement ... 281
Cargo compartment floor
Important safety notes .................. 288
Opening/closing ............................ 288
Stowage well (under) ..................... 288
Cargo compartment plug-in mod-
ule (telescope bars) .......................... 287
Cargo net
Attaching ....................................... 286
Important safety information ......... 285
Cargo tie down rings ......................... 284
CD
see also Digital Operator's Man-
ual ................................................. .2 68
CD player (on-board computer) ....... .2 17
Center console
Lower section .................................. 40
Upper secti on
.................................. 38
Central locking
Locking/unlocking (SmartKey) ....... .7 7 Change of address .............................. 29
Change of ownership .......................... 29
Changing the media source ............ .2 16
Charge-air pressure (on-board
computer, Mercedes-AMG vehi-
cles) .................................................... 224
Child
Restraint system .............................. 60
Child seat
Forward-facing restraint system ...... 63
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Rear doors ....................................... 64
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 59
Cigarette lighter ................................ 292
Cleaning
Mirror turn signal ........................... 315
Trailer tow hitch ............................. 316
Climate control
Control panel for dual-zone auto-
matic climate control ..................... 123
Controlling automatically ............... 125
Cooling with air dehumidification .. 125
Cooling with air dehumidification
(multimedia system) ...................... 273
Defrosting the windows ................. 127
Defrosting the windshield .............. 126
ECO start/stop function ................ 124
General notes ................................ 123
Indicator lamp ................................ 125
Ionization ....................................... 129
Ionization (multimedia system) ...... 273
Notes on using the automatic cli-
mate control .................................. 124
Overview ........................................ 272
Overview of systems ...................... 123
Perfume atomizer .......................... 128
P e rfume atomizer (multimedia
system) .......................................... 272 Index 7
Page 10 of 374
Problem with the rear window
defroster ....................................... .1 27
Problems with cooling with air
dehumidification ............................ 125
Refrigerant ..................................... 369
Refrigerant filling capacity ............. 370
Setting the air distribution ............. 126
Setting the air vents ..................... .1 29
Setting the airflow ......................... 126
Setting the climate mode .............. .1 26
Setting the climate mode (multi-
media system) ............................... 272
Setting the temperature ................ 126
Switching air-recirculation mode
on/off ............................................ 128
Switching on/off ........................... 124
Switching the rear window
defroster on/off ............................ 127
Switching the synchronization
function on and off ........................ 126
Synchronization function (multi-
media system) ............................... 273
Climate control settings
Multimedia system ........................ 272
Climate control system
Climate control .............................. 124
Coat hooks ......................................... 287
Cockpit
Overview .......................................... 35
COLLISION PREVENTION ASSIST
PLUS
Activating/deactivating ................. 220
Display message ............................ 233
Operation/notes .............................. 67
COMAND display
Cleaning ......................................... 316
Combination switch .......................... 112
Connecting a USB device
see also Digital Operator's Man-
ual ................................................. .2 68
Consumption statistics (on-board
computer) .......................................... 213
Controller .......................................... .2 69
Controlling speed
see DISTRONIC PLUS
Convenience closing feature .............. 91
Convenience opening feature ............ 91 Coolant (engine)
Checking the level ....... .................. 309
Di spla y message ............................ 240
Filling capacity ............................... 369
Important safety notes .................. 368
Temperature display in the instru-
ment cluster .................................. 209
Warning lamp ................................. 263
Cooling
see Climate control
Copyright ............................................. 34
Cornering light function
Display message ............................ 239
Function/notes ............................ .1 13
Crosswind Assist ................................. 73
Cruise control
Cruise control lever ....................... 162
Deactivating ................................... 163
Display message ............................ 248
Driving system ............................... 162
Function/notes ............................ .1 62
General notes ................................ 162
Important safety notes .................. 162
Setting a speed .............................. 163
Storing and maintaining current
speed ............................................. 163
Storing the current speed or call-
ing up the last stored speed .......... 163
Cup holder
Center console .............................. 290
Important safety notes .................. 290
Rear compartment ......................... 290
Customer Assistance Center
(CAC) ..................................................... 31
Customer Relations Department ....... 31
D
Data
see Technical data
Data carrier
Selecting ........................................ 217
Daytime running lamps
Display message ............................ 239
Function/notes ............................ .1 11
Switching on/off (on-board com-
puter) ............................................. 2238
Index
Page 16 of 374
Light function, active
Display message ............................ 239
Light switch
Operation ...................................... .1 11
Lights
Adaptive Highbeam Assist ............. 113
Automatic headlamp mode ............ 111
Cornering light function ................. 113
Fogged up headlamps .................... 114
General notes ................................ 111
Hazard warning lamps ................... 113
High beam flasher .......................... 112
High-beam headlamps ................... 112
Light switch ................................... 111
Low-beam headlamps .................... 112
Parking lamps ................................ 112
Rear fog lamp ................................ 112
Setting exterior lighting ................. 111
Standing lamps .............................. 112
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 223
Turn signals ................................... 112
see Interior lighting
Loading guidelines ............................ 278
Locking
see Central locking
Locking (doors)
Automatic ........................................ 84
Emergency locking ........................... 84
From inside (central locking but-
ton) ................................................. .8 3
Locking centrally
see Central locking
Low-beam headlamps
Display message ............................ 239
Replacing bulbs ............................ .1 16
Switching on/off ........................... 112
Lumbar support
Adjusting the 4-way lumbar sup-
port ................................................ 102
M
M+S tires ............................................ 338
Malfunction message
see Display messages Matte finish (cleaning instruc-
tions) ................................................. .3 14
mbrace
Call priority ................................... .2 98
Display message ............................ 233
Downloading destinations
(COMAND) ..................................... 299
Downloading routes ....................... 301
Emergency call .............................. 296
General notes ................................ 295
Geo fencing ................................... 302
Info call button .............................. 298
Locating a stolen vehicle .............. .3 00
Remote fault diagnosis .................. 300
Remote vehicle locking .................. 300
Roadside assistance button ........... 297
Search & Send ............................... 299
Self-test ......................................... 296
Speed alert .................................... 301
System .......................................... 295
Triggering the vehicle alarm ........... 302
Vehicle remote unlocking .............. 300
Mechanical key
Function/notes ................................ 79
General notes .................................. 79
Inserting .......................................... 79
Locking vehicle ................................ 84
Removing ......................................... 79
Unlocking the driver's door .............. 84
Media Interface
see Digital Operator's Manual
Memory card (audio) ......................... 217
Memory function
Seats, steering wheel, exterior
mirrors ........................................... 109
Mercedes-Benz Intelligent Drive
360°camera .................................. 187
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 200
Active Parking Assist ..................... 178
ATTENTION ASSIST ........................ 191
Blind Spot Assist ............................ 193
DISTRONIC PLUS ........................... 164
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 169
General notes ................................ 162
Lane Keeping Assist ...................... 195
PARKTRONIC ................................. 17514
Index
Page 17 of 374
PRE-SAFE ®
(anticipatory occu-
pant protection) .............................. .5 7
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 58
Rear view camera .......................... 182
Traffic Sign Assist .......................... 192
Message memory (on-board com-
puter) .................................................. 227
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 315
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth ®
inter-
face) ............................................. .2 75
Connecting another mobile
phone ............................................ 276
Frequencies ................................... 362
Installation ..................................... 362
Menu (on-board computer) ............ 218
Transmission output (maximum) .... 362
Modifying the programming
(SmartKey) .......................................... .7 9
MOExtended tires .............................. 321
Mounting wheels
Lowering the vehicle ...................... 360
Mounting a new wheel ................... 359
Preparing the vehicle .................... .3 57
Raising the vehicle ......................... 357
Removing a wheel .......................... 359
Securing the vehicle against roll-
ing away ........................................ 357
MP3
Operation ....................................... 217
see also Digital Operator's Man-
ual ................................................. .2 68
Multifunction display
Function/notes ............................ .2 10
Multifunction steering wheel
Operating the on-board computer .. 209
Overview .......................................... 37
Multimedia system
Switching on and off ..................... .2 69 Music files
see also Digital Operator's Man-
ual .............. ................................... .2 68
N Navigation
Displaying (on-board computer) ..... 214
Menu (on-board computer) ............ 214
see also Digital Operator's Man-
ual ................................................. .2 68
Notes on breaking-in a new vehi-
cle ....................................................... 131
O Occupant Classification System
(OCS)
Conditions ....................................... 51
Faults ............................................... 54
Operation ......................................... 51
System self-test ............................... 53
Occupant safety
Air bags .......................................... .4 8
Automatic measures after an acci-
dent ................................................. 58
Children in the vehicle ..................... 59
Important safety notes .................... 43
Introduction to the restraint sys-
tem .................................................. 43
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 44
Pets in the vehicle ........................... 64
PRE-SAFE ®
(anticipatory occu-
pant protection) ............................... 57
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 58
Restraint system warning lamp ........ 44
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 54
Operation ......................................... 51
System self-test ............................... 53
Odometer ........................................... 212 Index 15
Page 18 of 374
Oil
see Engine oil
On-board computer
AMG menu .................................... .2 24
Assistance graphic menu .............. .2 19
Assistance menu ........................... 220
Display messages .......................... 227
Displaying a service message ....... .3 10
Displays and operation .................. 208
DISTRONIC PLUS ........................... 168
Factory settings ............................. 223
G-Meter ......................................... 224
Head-up display ............................. 211
Head-up display menu ................... 222
Important safety notes .................. 208
Instrument cluster menu ............... 223
Lights menu ................................... 223
Media menu ................................... 216
Menu overview .............................. 212
Message memory .......................... 227
Navigation menu ............................ 214
RACETIMER ................................... 225
Radio menu ................................... 216
Service menu ................................. 219
Settings menu ............................... 220
Standard display ............................ 212
Telephone menu ............................ 218
Trip menu ...................................... 212
Video DVD operation ..................... 217
Opening and closing the side trim
panels ................................................. 118
Operating safety
Declaration of conformity ................ 30
Important safety notes .................... 30
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 26
Operator's Manual
Overview .......................................... 28
Vehicle equipment ........................... 28
Outside temperature display ........... 209
Overhead control panel ...................... 41
Override feature
Rear side windows ........................... 64 P Paddle shifters
see Steering wheel paddle shifters
Paint code number ............................ 363
Paintwork (cleaning instructions) ... 313
Panic alarm .......................................... 43
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 93
Operating ......................................... 94
Problem (malfunction) ..................... 96
Rain closing feature ......................... 95
Reversing feature ............................. 94
Panoramic roof
Operating the roller sunblinds .......... 95
Parcel net ........................................... 286
Parking
Important safety notes .................. 154
Parking brake ................................ 155
Parking position for the exterior
mirror on the front-passenger
side ................................................ 108
Rear view camera .......................... 182
Switching off the engine ................ 155
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking Assist
Display message ............................ 246
Parking brake
Applying automatically ................... 156
Applying or releasing manually ...... 156
Display message ............................ 230
Electric parking brake .................... 155
Emergency braking ........................ 157
General notes ................................ 155
Releasing automatically ................. 156
Warning lamp ................................. 262
Parking lamps
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating ................. 177
Driving system ............................... 17516
Index