MERCEDES-BENZ GLC 2019 Repair Manual
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Children in the vehicle
Important safety notes
Accident statistics show that children securedin the rear seats are safer than children securedin the front-passenger seat. For this reason,Mercedes-Benz strongly advises that you installa child restraint system on a rear seat. Childrenare generally better protected there.
If a child younger than twelve years old andunder 5 ft (1.50 m) in height is traveling in thevehicle:
Ralways secure the child in a child restraintsystem suitable for Mercedes-Benz vehicles.The child restraint system must be appropri-ate to the age, weight and size of the child.
Rbe sure to observe the instructions and safetynotes in this section in addition to the childrestraint system manufacturer's installationinstructions.
Ralways observe the instructions and safetynotes on the "Occupant classification system(OCS)". (Ypage 51)
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants havetheir seat belts fastened correctly and are sittingproperly. Particular attention must be paid tochildren.
Observe the safety notes on the seat belt(Ypage 45)and the notes on correct use of seatbelts (Ypage 46).
A booster seat may be necessary to achieveproper seat belt positioning for children over40 lbs(18 kg) until they reach a height where athree-point seat belt can be properly fastenedwithout a booster seat.
Special seatbelt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac-
tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver'sseat belt, are equipped with a special seat beltretractor. When activated, the special seat beltretractor ensures that the seat belt cannotslacken once the child seat is secured.
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Installing a child restraint system:
XMake sure you observe the child restraintsystem manufacturer's installation instruc-tions.
XPull the seat belt smoothly from the belt out-let.
XEngage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the inertiareel retract it again.While the seat belt is retracting, you shouldhear a ratcheting sound. The special seat beltretractor is enabled.
XPush the child restraint system down so thatthe seat belt is tight and does not loosen.
Removing the child restraint system and deac-tivating the special seat belt retractor:
XMake sure you observe the child restraintsystem manufacturer's installation instruc-tions.
XPress the release button of the seat beltbuckle and guide the seat belt tongue backtowards the belt sash guide.The special seat belt retractor is deactivated.
Child restraint system
The use of seat belts and child restraint systemsis required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
You can obtain further information about thecorrect child restraint system from any author-ized Mercedes-Benz Center.
GWARNING
If the child restraint system is installed incor-
rectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained
in the event of an accident, heavy braking or
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instruc-
tions and the notes on use. Please ensure,
that the base of the child restraint system is
always resting completely on the seat cush-
ion. Never place objects, e.g. cushions, under
or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers.
GWARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowingobjects, luggage or loads under "Loading guide-lines" (Ypage 278).
GWARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There
is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
The securing systems of child restraint systemsare:
Rthe seat belt system
Rthe LATCH-type (ISOFIX) securing rings
Rthe Top Tether anchorages
If it is absolutely necessary to carry a child onthe front passenger seat, be sure to observe the
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Safety
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information on the "Occupant ClassificationSystem (OCS)" (Ypage 51). There you will alsofind information on disabling the frontpassenger front air bag.
All child restraint systems must meet the fol-lowing standards:
RU.S. Federal Motor Vehicle Safety Standards213 and 225
RCanadian Motor Vehicle Safety Standards213 and 210.2
Confirmation that the child restraint system cor-responds to the standards can be found on aninstruction label on the child restraint system.This confirmation can also be found in the instal-lation instructions that are included with thechild restraint system.
Observe the warning labels in the vehicle inte-rior and on the child restraint system.
LATCH-type (ISOFIX) child seat secur-
ing system
GWARNING
For LATCH-type (ISOFIX) child restraint sys-
tems in which the child is secured using the
safety belt integrated in the child restraint
system, the maximum permissible weight of
the child and child restraint system together
is 73 lbs (33 kg).
If the child and the child restraint system
together weigh more than 73 lbs (33 kg), the
LATCH-type (ISOFIX) child restraint system
with integrated safety belt no longer offers
sufficient protection. The LATCH-type (ISO-
FIX) child seat securing system may be over-
loaded, and the child may not be restrained in
an accident, for example. This poses an
increased risk of injury or even fatal injury.
If the child and the child restraint system
together weigh more than 73 lbs (33 kg), use
only a LATCH-type (ISOFIX) child restraint sys-
tem in which the child is also secured with the
vehicle seat belt. Also secure the child
restraint system with the Top Tether belt, if
available.
Regularly check that the permissible grossweight of the child together with the childrestraint system is still maintained.
Always comply with the manufacturer's instal-lation and operating instructions for the childrestraint system used.
Before every trip, make sure that the LATCH-type (ISOFIX) child restraint system is engagedcorrectly in both LATCH-type (ISOFIX) securingrings
!When installing the child restraint system,make sure that the seat belt for the middleseat does not get trapped. The seat belt couldotherwise be damaged.
Vehicles with rear seat armrest:adjust therear seat armrest so that LATCH-type (ISOFIX)securing rings Cfor the LATCH-type (ISOFIX)child restraint system are accessible.
XInstall the LATCH-type (ISOFIX) child restraintsystem on both LATCH-type (ISOFIX) securingrings C.
LATCH-type (ISOFIX) is a standardized securingsystem for specially designed child restraintsystems on the rear seats. LATCH-type (ISOFIX)securing rings for two LATCH-type (ISOFIX) childrestraint systems are installed on the left andright of the rear seats.
Non-LATCH-type (ISOFIX) child seats may alsobe used and can be installed using the vehicle'sseat belt system. Install the child seat accordingto the manufacturer's instructions.
Top Tether
Introduction
Top Tether provides an additional connectionbetween the LATCH-type (ISOFIX) child restraintsystem secured with a LATCH-type (ISOFIX) sys-
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tem and the vehicle. This helps reduce the risk ofinjury even further. If the child restraint systemis equipped with a Top Tether belt, this shouldalways be used.
Important safety notes
GWARNING
If the rear seat backrests are not locked, they
could fold forwards in the event of an acci-
dent, heavy braking or sudden changes of
direction. As a result, child restraint systems
cannot perform their intended protective
function. Rear seat backrests that are not
locked can also cause additional injuries, e.g.
in the event of an accident. This poses an
increased risk of injury or even fatal injury.
Always lock rear seat backrests after instal-
ling a Top Tether belt. Observe the lock veri-
fication indicator.
If the rear seat backrest is not engaged andlocked, this will be shown in the multifunctiondisplay in the instrument cluster.
Top Tether anchorages
Top Tether anchorage points
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You can thus avoid the risks that could arise asa result of:
Ran incorrectly categorized person in the front-passenger seat
Rdeactivating the front passenger front air bagunintentionally
Rthe unsuitable positioning of the childrestraint system, e.g. too close to the dash-board
Rearward-facing child restraint system
If circumstances require you to secure a child ina rearward-facing child restraint system on thefront-passenger seat, always make sure that thefront passenger front air bag is deactivated.Only if the PASSENGER AIR BAG OFF indicatorlamp is lit continuously (Ypage 44), is the frontpassenger front air bag deactivated.
Always observe the child restraint system man-ufacturer's installation and operating instruc-tions.
Forward-facing child restraint system
If it is absolutely necessary to install a forward-facing child restraint system on the front-passenger seat, always move the front-passenger seat as far back as possible. Fullyretract the seat cushion length. The entire baseof the child restraint system must always rest onthe seat cushion of the front-passenger seat.The backrest of the child restraint system mustlie as flat as possible against the backrest of thefront-passenger seat. The child restraint systemmust not touch the roof or be subjected to a loadby the head restraint. Adjust the angle of theseat backrest and the head restraint positionaccordingly. Always make sure that the shoul-der belt strap is correctly routed from the vehi-cle belt outlet to the shoulder belt guide on thechild restraint system. The shoulder belt strapmust be routed forward and down from the vehi-cle belt outlet. If necessary, adjust the vehiclebelt outlet and the front-passenger seat accord-ingly.
Always observe the child restraint system man-ufacturer's installation and operating instruc-tions.
Child-proof locks
Important safety notes
GWARNING
If children are traveling in the vehicle, they
could:
Ropen doors, thus endangering other people
or road users
Rexit the vehicle and be caught by oncoming
traffic
Roperate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for:
Rthe rear doors (Ypage 64)
Rthe rear side windows (Ypage 64)
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
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GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof locks for the rear doors
You secure each door individually with the child-proof locks on the rear doors. A door securedwith a child-proof lock cannot be opened frominside the vehicle. When the vehicle is unlocked,the door can be opened from the outside.
XTo activate:press the child-proof lock leverup in the direction of arrow C.
XMake sure that the child-proof locks are work-ing properly.
XTo deactivate:press the child-proof locklever down in the direction of arrow D.
Child-proof locks for the rear side win-
dows
XTo enable/disable:press button D.If indicator lamp Cis lit, operation of the rearside windows is disabled. Operation is onlypossible using the switches in the driver'sdoor. If indicator lamp Cis off, operation ispossible using the switches in the rear com-partment.
Pets in the vehicle
GWARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may press buttons
or switches, for instance.
In this way, animals may:
Ractivate vehicle equipment and become
trapped, for example
Rswitch systems on or off and thereby
endanger other road users
Furthermore, unsecured animals may be flung
around inside the vehicle in the event of an
accident or abrupt steering or braking maneu-
ver, and thereby injure vehicle occupants.
There is a risk of accident and injury.
Never leave animals unattended in the vehi-
cle.
Always secure animals properly when driving,
for instance with a suitable pet carrier.
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Safety
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Driving safety systems
Overview of driving safety systems
In this section, you will find information aboutthe following driving safety systems:
RABS (Anti-lockBrakingSystem)(Ypage 65)
RBAS (BrakeAssistSystem) (Ypage 66)
RActive Brake Assist (Ypage 66)
RESP®(ElectronicStabilityProgram)(Ypage 68)
REBD (ElectronicBrake forceDistribution)(Ypage 72)
RADAPTIVE BRAKE (Ypage 72)
RActive Brake Assist with cross-traffic function(Ypage 72)
RSTEER CONTROL (Ypage 75)
Important safety notes
If you fail to adapt your driving style or if you areinattentive, the driving safety systems can nei-ther reduce the risk of an accident nor overridethe laws of physics. Driving safety systems aremerely aids designed to assist driving. You areresponsible for maintaining the distance to thevehicle in front, for vehicle speed, for braking ingood time, and for staying in lane. Always adaptyour driving style to suit the prevailing road andweather conditions and maintain a safe distancefrom the vehicle in front. Drive carefully.
The driving safety systems described only workas effectively as possible when there is ade-quate contact between the tires and the roadsurface. Pay particular attention to the informa-tion regarding tires, recommended minimumtire tread depths etc. in the "Wheels and tires"section (Ypage 330).
In wintry driving conditions, always use wintertires (M+S tires)and if necessary, snow chains.Only in this way will the driving safety systemsdescribed in this section work as effectively aspossible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way thatthe wheels do not lock when you brake. Thisallows you to continue steering the vehicle whenbraking.
The %ABS warning lamp in the instrumentcluster lights up when the ignition is switchedon. It goes out when the engine is running.
ABS works from a speed of about 5 mph(8 km/h), regardless of road-surface conditions.ABS works on slippery surfaces, even when youonly brake gently.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,including driving safety systems, will alsobecome inoperative. Observe the informationon the ABS warning lamp (Ypage 259) and dis-play messages which may be shown in theinstrument cluster (Ypage 228).
Braking
XIf ABS intervenes:continue to depress thebrake pedal vigorously until the braking sit-uation is over.
XTo make a full brake application:depressthe brake pedal with full force.
If ABS intervenes when braking, you will feel apulsing in the brake pedal.
The pulsating brake pedal can be an indicationof hazardous road conditions, and functions as areminder to take extra care while driving.
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BAS (Brake Assist System)
General information
BAS operates in emergency braking situations.If you depress the brake pedal quickly, BASautomatically boosts the braking force, thusshortening the stopping distance.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking
XKeep the brake pedal firmly depressed untilthe emergency braking situation is over.ABS prevents the wheels from locking.
The brakes will function as usual once yourelease the brake pedal. BAS is deactivated.
Active Brake Assist
General information
iObserve the "Important safety notes" sec-tion (Ypage 65).
Active Brake Assist consists of a distance warn-ing function with an autonomous braking func-tion and Adaptive Brake Assist.
Active Brake Assist can help you to minimize therisk of a collision with the vehicle traveling infront or reduce the effects of such a collision.
If Active Brake Assist detects that there is a riskof collision, you will be warned visually andacoustically. If you do not react to the visual andaudible collision warning, autonomous brakingcan be initiated in critical situations. If you applythe brake yourself in a critical situation, Adap-tive Brake Assist of the Active Brake Assist sys-tem supports you.
Important safety notes
In particular, the detection of obstacles can beimpaired if:
RThere is dirt on the sensors or anything elsecovering the sensors
RThere is snow or heavy rain
RThere is interference by other radar sources
RThere are strong radar reflections, for exam-ple in parking garages
RA narrow vehicle is traveling in front, e.g. amotorbike
RA vehicle is traveling in front on a different line
RYou are driving a new vehicle or servicing onthe Active Brake Assist system has just beencarried out
Observe the important safety notes in the"Breaking-in notes" section (Ypage 130).
Following damage to the front end of the vehicle,have the configuration and operation of theradar sensor checked at a qualified specialistworkshop. This also applies to collisions at slowspeeds where there is no visible damage to thefront of the vehicle.
Activating/deactivating
Active Brake Assist is automatically active afterswitching on the ignition.
You can activate or deactivate Active BrakeAssist (Ypage 220) in the on-board computer.When deactivated, the distance warning func-tion and the autonomous braking function arealso deactivated.
If Active Brake Assist is deactivated, the
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GWARNING
The distance warning function does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
The distance warning function may not give
warnings in all critical situations. There is a
risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
Always adapt your speed to suit the prevailing
road and traffic conditions.
GWARNING
The distance warning function cannot always
clearly identify objects and complex traffic
situations.
In such cases, the distance warning function
may:
Rgive an unnecessary warning
Rnot give a warning
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and do not rely solely on the distance
warning function.
Function
Starting at a speed of approximately 4 mph(7 km/h), the distance warning function warnsyou if you are rapidly approaching a vehicle infront. An intermittent warning tone will thensound, and the
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reacting to moving objects that have alreadybeen detected as such at least once over theperiod of observation.
Up to a speed of approximately 44 mph(70 km/h), Adaptive Brake Assist reacts to sta-tionary obstacles.
If adaptive Brake Assist demands particularlyhigh braking force, preventative passenger pro-
tection measures (PRE-SAFE®) are activatedsimultaneously (Ypage 57).
XKeep the brake pedal depressed until theemergency braking situation is over.ABS prevents the wheels from locking.
The brakes will work normally again if:
Ryou release the brake pedal
Rthere is no longer any danger of a collision
Rno obstacle is detected in front of your vehicle
Adaptive Brake Assist is then deactivated.
Important safety notes
iObserve the "Important safety notes" sec-tion for driving safety systems (Ypage 65).
GWARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
Adaptive Brake Assist does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
Always adapt your speed to suit the prevailing
road and traffic conditions.
Due to the nature of the system, particularlycomplicated but non-critical driving conditionsmay also cause Brake Assist to intervene.
If adaptive Brake Assist is not available due to amalfunction in the radar sensor system, thebrake system remains available with full brakeboosting effect and BAS.
ESP®(Electronic Stability Program)
General notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
ESP®monitors driving stability and traction, i.e.power transmission between the tires and theroad surface.
If ESP®detects that the vehicle is deviating fromthe direction desired by the driver, one or morewheels are braked to stabilize the vehicle. Theengine output is also modified to keep the vehi-cle on the desired course within physical limits.
ESP®assists the driver when pulling away on
wet or slippery roads. ESP®can also stabilizethe vehicle during braking.
4ETS (Electronic Traction System)
iObserve the "Important safety notes" sec-tion (Ypage 65).
ETS traction control is part of ESP®. On vehicles
with 4MATIC, 4ETS is part of ESP®.
Traction control brakes the drive wheels indi-vidually if they spin. This enables you to pullaway and accelerate on slippery surfaces, forexample if the road surface is slippery on oneside. In addition, more drive torque is transfer-red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP®.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
68Driving safety systems
Safety