MERCEDES-BENZ GLC 2019 Owner's Manual

Search & Send
see also Digital Operator's Man-
ual .................................................. 268
Seat
Correct driver's seat position ........... 96
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................47
Adjusting the height ......................... 47
center rear-compartment seat......... 47
Cleaning ......................................... 311
Correct usage .................................. 46
Fastening ......................................... 47
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 257
Warning lamp (function) ................... 48
Seats
Adjusting (AMG Performance
Seat) .............................................. 100
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............ 98
Calling up a stored setting (mem-
ory function) .................................. 107
Cleaning the cover ......................... 311
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 96
Seat heating .................................. 100
Seat heating problem .................... 101
Seat ventilation .............................. 101
Seat ventilation problem ................ 101
Storing settings (memory func-
tion) ............................................... 107
Securing a load
see Securing cargo
Securing cargo.................................. 283
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 311
see Automatic transmission
Sensors (cleaning instructions)....... 309
Service menu (on-board com-
puter).................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 361
Coolant (engine) ............................ 361
Engine oil ....................................... 360
Fuel ................................................ 358
Important safety notes .................. 358
Refrigerant (air-conditioning sys-
tem) ............................................... 362
Washer fluid ................................... 362
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268
Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 219
SETUP (on-board computer,
Mercedes-AMG vehicles).................. 224
Side impact air bag............................. 50
Side marker lamp (display mes-
sage)................................................... 239
Side running board
Cleaning ......................................... 309
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 89
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag.................... 280
Sliding sunroof
Important safety notes .................... 93
Opening/closing .............................. 93
Problem (malfunction) ..................... 94
Resetting ......................................... 94
Index19

SmartKey
Changing the battery ....................... 80
Changing the programming .............79
Checking the battery .......................80
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Display message ............................ 255
Door central locking/unlocking .......77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss .................................................81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 131
Problem (malfunction) ..................... 81
Starting the engine ........................ 133
Smartphone
Starting the engine ........................ 134
SMS
see also Digital Operator's Man-
ual .................................................. 268
Snow chains...................................... 332
Socket (12 V)
Cargo compartment ....................... 292
Center console .............................. 292
General notes ................................ 292
Rear compartment .........................292
Sound
Switching on/off ........................... 269
Special seat belt retractor.................. 59
Specialist workshop............................ 31
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 223
Digital ............................................ 213
In the Instrument cluster ................. 36
Segments ...................................... 208
Selecting the display unit ...............222
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 70
Warning lamp ................................. 261
Sports exhaust system
AMG ............................................... 137
Standing lamps
Display message ............................ 239
Switching on/off ........................... 110
Start button
Display message ............................ 256
Start/Stop button
Key positions ................................. 132
Starting the engine ........................ 133
Start/stop function
see ECO start/stop function
Starting (engine)................................ 133
Starting the engine
see Starting (engine)
STEER CONTROL.................................. 75
Steering
Display message ............................ 255
Warning lamps ............................... 267
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 102
Adjusting (manually)...................... 102
Button overview ............................... 37
Buttons (on-board computer) ......... 209
Cleaning ......................................... 311
EASY ENTRY/EXIT feature ............. 103
Important safety notes .................. 102
Storing settings (memory func-
tion) ............................................... 107
Steering wheel heating
Problem (malfunction) ................... 103
Switching on/off........................... 102
Steering wheel paddle shifters........ 147
Stopwatch (RACETIMER)................... 225
Stowage areas................................... 278
Stowage compartments
Armrest (under) ............................. 279
Center console .............................. 279
Cup holders ................................... 289
Door ............................................... 280
Eyeglasses compartment ............... 279
Glove box ....................................... 279
Important safety information ......... 278
Map pockets .................................. 280
Rear ............................................... 280
Stowage net ................................... 280
see Stowage areas
Stowage net....................................... 280
20Index

Summer tires
In winter ........................................332
Sun visor............................................ 290
Suspension settings
AIR BODY CONTROL ......................172
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ......................174
SETUP (on-board computer,
Mercedes-AMG vehicles) ...............224
Switching air-recirculation mode
on/off................................................. 126
Switching on media mode
Via the device list.......................... 276
T
Tachometer........................................ 209
Tail lamps
Display message ............................ 239
Tailgate
Display message ............................ 254
Emergency unlocking ....................... 89
HANDS-FREE ACCESS ..................... 87
Important safety notes .................... 84
Limiting the opening angle ............... 89
object detection............................... 85
Opening dimensions ...................... 363
Opening/closing (automatically
from inside) ...................................... 88
Opening/closing (automatically
from outside) ................................... 85
Reversing feature ............................. 85
Tank content
Fuel gauge ....................................... 36
Technical data
Capacities ...................................... 358
Drawbar load (maximum) ............... 364
Information .................................... 356
Trailer loads................................... 364
Vehicle data ................................... 363
Telephone
Accepting a call (multifunction
steering wheel) .............................. 218
Authorizing a mobile phone (con-
necting) ......................................... 275
Connecting a mobile phone
(device manager) ........................... 275
Display message ............................ 255
Introduction ................................... 218
Menu (on-board computer) ............ 218
Number from the phone book ........ 218
Redialing ........................................ 219
Rejecting/ending a call ................. 218
see also Digital Operator's Man-
ual .................................................. 268
see Mobile phone
Temperature
Coolant (display in the instrument
cluster) .......................................... 209
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 223
Outside temperature ...................... 209
Setting (climate control)................ 123
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 223
Timing (RACETIMER)......................... 225
Tire pressure
Calling up (on-board computer) ..... 337
Checking manually ........................ 336
Display message ............................ 250
Maximum ....................................... 336
Not reached (TIREFIT) .................... 318
Notes ............................................. 334
Reached (TIREFIT) .......................... 318
Recommended ............................... 333
Using the TIREFIT kit ...................... 317
Tire pressure loss warning system
General notes ................................ 336
Important safety notes .................. 336
Restarting ...................................... 337
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 339
Function/notes............................. 337
General notes ................................ 337
Important safety notes .................. 338
Radio type approval for the tire
pressure monitor ........................... 340
Restarting ...................................... 339
Warning lamp ................................. 266
Warning message .......................... 339
Tire pressure sensors
Display message ............................ 251
Tire-change tool kit........................... 314
Index21

TIREFIT kit
Important safety notes .................. 316
Storage location ............................ 314
Tire pressure not reached .............. 318
Tire pressure reached.................... 318
Using ............................................. 317
Tires
Aspect ratio (definition) ................. 349
Average weight of the vehicle
occupants (definition) .................... 348
Bar (definition) ............................... 348
Changing a wheel.......................... 350
Characteristics .............................. 348
Checking ........................................ 330
Curb weight (definition) ................. 349
Definition of terms ......................... 348
Direction of rotation ...................... 350
Display message ............................ 250
Distribution of the vehicle occu-
pants (definition) ............................ 350
DOT (Department of Transporta-
tion) (definition) ............................. 348
DOT, Tire Identification Number
(TIN) ............................................... 347
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 348
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 349
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 349
Important safety notes .................. 330
Increased vehicle weight due to
optional equipment (definition) ...... 348
Information on driving .................... 330
Kilopascal (kPa) (definition) ........... 349
Labeling (overview) ........................ 345
Load bearing index (definition) ...... 350
Load index ..................................... 347
Load index (definition) ................... 349
Maximum load on a tire (defini-
tion) ............................................... 349
Maximum loaded vehicle weight
(definition) ..................................... 349
Maximum permissible tire pres-
sure (definition) ............................. 349
Maximum tire load ......................... 347
Maximum tire load (definition) ....... 349
MOExtended tires.......................... 332
Optional equipment weight (defi-
nition) ............................................ 350
PSI (pounds per square inch) (def-
inition) ........................................... 349
Replacing ....................................... 350
Service life ..................................... 331
Sidewall (definition) ....................... 349
Snow chains .................................. 332
Speed rating (definition) ................ 349
Storing ........................................... 351
Structure and characteristics
(definition) ..................................... 348
Summer tires in winter .................. 332
Temperature .................................. 344
TIN (Tire Identification Number)
(definition) ..................................... 350
Tire bead (definition) ...................... 349
Tire pressure (definition) ................ 349
Tire pressures (recommended) ...... 348
Tire size (data) ............................... 354
Tire size designation, load-bearing
capacity, speed rating .................... 345
Tire tread ....................................... 331
Tire tread (definition) ..................... 349
Total load limit (definition) ............. 350
Traction ......................................... 344
Traction (definition) ....................... 350
Tread wear ..................................... 344
Uniform Tire Quality Grading
Standards ...................................... 343
Uniform Tire Quality Grading
Standards (definition) .................... 348
Wear indicator (definition) ............. 350
Wheel and tire combination ........... 354
Wheel rim (definition) .................... 348
see Flat tire
Top Tether............................................ 61
Touchpad
Changing the station/music
track .............................................. 271
Character suggestions ................... 270
Deleting characters ....................... 270
Entering a space ............................ 270
Entering characters ....................... 270
Gesture control .............................. 270
Handwriting recognition ................ 270
Operating the touchpad ................. 270
Overview ........................................ 270
22Index

Quick access for Audio .................. 271
Switching ....................................... 270
Switching input line ....................... 270
Tow-starting
Emergency engine starting ............ 327
Important safety notes .................. 324
Towing a trailer
Axle load, permissible.................... 365
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer...................... 204
Decoupling a trailer ....................... 206
Driving tips .................................... 203
ESP®(Electronic Stability Pro-
gram) ............................................... 71
Important safety notes .................. 202
Installing the ball coupling ............. 204
Lights display message .................. 239
Power supply ................................. 206
Pulling away with a trailer.............. 135
Removing the ball coupling ............ 206
Trailer loads................................... 364
Towing away
Important safety guidelines ........... 324
Installing the towing eye ................ 325
Notes for 4MATIC vehicles ............ 327
Removing the towing eye ............... 326
Transporting the vehicle ................ 326
With both axles on the ground ....... 326
Towing eye......................................... 314
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 268
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 220
Display message ............................ 247
Function/notes............................. 193
Important safety notes .................. 193
Instrument cluster display ............. 193
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights............................................... 206
Trailer towing
Active Blind Spot Assist ................. 199
Active Lane Keeping Assist ............ 202
Blind Spot Assist ............................ 195
Permissible trailer loads and
drawbar noseweights ..................... 206
Transfer case..................................... 150
Transmission
Display message ............................ 253
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 223
Transmission position display......... 142
Transporting the vehicle.................. 326
Trim pieces (cleaning instruc-
tions).................................................. 311
Trip computer (on-board com-
puter).................................................. 213
Trip odometer
Calling up ....................................... 212
Resetting (on-board computer) ...... 214
Trunk
see Cargo compartment
Turn signals
Display message ............................ 239
Replacing bulbs (front) ................... 115
Switching on/off........................... 110
Two-way radio
Frequencies ................................... 356
Installation ..................................... 356
Transmission output (maximum) .... 356
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) ............................. 83
USB devices
Connecting to the Media Inter-
face ............................................... 277
V
Vanity mirror (in the sun visor)........ 290
Vehicle
Correct use ...................................... 31
Index23

Data acquisition ............................... 32
Display message ............................ 252
Electronics .....................................356
Equipment ....................................... 28
Individual settings .......................... 219
Limited Warranty .............................32
Loading .......................................... 340
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 354
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 152
Parking for a long period ................ 155
Pulling away................................... 134
Raising ........................................... 351
Reporting problems ......................... 31
Securing from rolling away ............ 351
Technical data ............................... 356
Towing away .................................. 324
Transporting .................................. 326
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 363
Vehicle data
Dimensions .................................... 363
Vehicle emergency locking................ 84
Vehicle identification number
see VIN
Vehicle identification plate.............. 357
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Vehicle maintenance
see ASSYST PLUS
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 358
Type plate ...................................... 357
W
Warning and indicator lamps
ABS ................................................ 259
Active Brake Assist ........................ 265
Airbag ............................................ 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 262
ESP®.............................................. 259
ESP®OFF ....................................... 261
Fuel tank ........................................ 262
General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 262
Restraint system ............................ 262
Seat belt ........................................ 257
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty.............................................. 28
Washer fluid
Display message ............................ 255
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 354
Wheel bolt tightening torque........... 354
Wheel chock...................................... 351
Wheels
Changing a wheel.......................... 350
Checking ........................................ 330
Cleaning ......................................... 308
Important safety notes .................. 330
Information on driving .................... 330
Interchanging/changing ................ 350
Mounting a new wheel ................... 353
Mounting a wheel .......................... 351
Removing a wheel.......................... 353
Snow chains .................................. 332
Storing ........................................... 351
Tightening torque ........................... 354
Wheel size/tire size ....................... 354
24Index

Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 125
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid....................... 303
Important safety notes .................. 362
Windshield wipers
Problem (malfunction) ................... 118
Replacing the wiper blades ............ 116
Switching on/off........................... 115
Winter driving
Important safety notes .................. 332
Slippery road surfaces ................... 159
Snow chains .................................. 332
Winter operation
Radiator cover ............................... 300
Summer tires ................................. 332
Winter tires
M+S tires....................................... 332
Wiper arm
Moving to a vertical position .......... 116
Wiper blades
Cleaning ......................................... 308
Important safety notes .................. 116
Replacing ....................................... 116
Without changing gears
Display message ............................ 253
Wooden trim (cleaning instruc-
tions).................................................. 311
Workshop
see Qualified specialist workshop
Index25

Introduction
The printed Operator's Manual provides infor-mation about the safe operation of your vehicle.The Digital Operator's Manual provides compre-hensive and specifically adapted information onyour vehicle's equipment and multimedia sys-tem. You can call up the Digital Operator's Man-ual via the multimedia system.
iYou will not incur any costs when calling upthe Digital Operator's Manual. The DigitalOperator's Manual works without connectingto the Internet.
There are three ways to access the topics of theDigital Operator's Manual:
RVisual search
The visual search allows you to explore yourvehicle "virtually". Starting from either thevehicle exterior view or interior view, you canaccess many of the different topics coveredby the Digital Operator's Manual. To accessthe vehicle interior section, select the "Vehi-cle interior" view.
RKeyword search
The keyword search allows you to search for akeyword by entering characters.
RContents
You can select individual sections in the con-tents.
iThe Digital Operator's Manual is deactiva-ted for safety reasons while driving.
Operation
Calling up the Digital Operator's Man-
ual
XPress the

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to

systems, e.g. the brake system. Use only genu-ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories thathave been specifically approved for your vehi-cle.
Genuine Mercedes-Benz parts are subject tostrict quality control. Every part has been spe-cifically developed, manufactured or selectedfor and adapted to Mercedes-Benz vehicles.Therefore, only genuine Mercedes-Benz partsshould be used.
More than 300,000 different genuineMercedes-Benz parts are available forMercedes-Benz models.
All authorized Mercedes-Benz Centers maintaina supply of genuine Mercedes-Benz parts fornecessary service and repair work. In addition,strategically located parts delivery centers pro-vide quick and reliable parts service.
Always specify the vehicle identification number(VIN) when ordering genuine Mercedes-Benzparts (Ypage 357).
Operator's Manual
Vehicle equipment
iThis Operator's Manual describes all modelsand all standard and optional equipment ofyour vehicle available at the time of publica-tion of the Operator's Manual. Country-spe-cific differences are possible. Bear in mindthat your vehicle may not feature all functionsdescribed here. This also applies to safety-relevant systems and functions. The equip-ment in your vehicle may therefore differ fromthat shown in the descriptions and illustra-tions.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-let are important documents and should be keptin the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies inaccordance with the warranty terms and condi-tions in the Service and Warranty Informationbooklet.
Your authorized Mercedes-Benz Center willreplace and repair all factory-installed parts inaccordance with the following warranty termsand conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-setts, New York, Pennsylvania, Rhode Islandand Vermont Emission Control System War-ranty
RState warranty enforcement laws (lemonlaws)
Replacement parts and accessories are coveredby the Mercedes-Benz Parts and Accessorieswarranties. These are available at any author-ized Mercedes-Benz Center.
iShould you lose your Service and WarrantyInformation booklet, have an authorizedMercedes-Benz Center arrange for a replace-ment. The new Service and Warranty Infor-mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to areplacement of your vehicle or a refund of thepurchase price or lease price, if after a reason-able number of repair attempts Mercedes-BenzUSA, LLC and/or its authorized repair or servicefacilities fail to fix one or more substantialdefects or malfunctions in the vehicle that arecovered by its express warranty.
During the period of 18 months from originaldelivery of the vehicle or the accumulation of18,000 miles (approximately 29,000 km) on theodometer of the vehicle, whichever occurs first,a reasonable number of repair attempts is pre-sumed for a retail buyer or lessee if one or moreof the following occurs:
(1) the substantial defect or malfunction canresult in death or serious injuries for the
28Service and vehicle operation
Introduction