MERCEDES-BENZ GLE COUPE 2019 Manual Online

Problem
Possible causes/consequences and
0050
0050Solutions There is interference from a powerful source of radio waves.
X Unlock (Y page 81) or lock (Y page 81) the vehicle using the
mechanical key. KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of the
SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
X Unlock (Y page 81) or lock (Y page 81) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. The engine cannot be
started using the Smart-
Key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 317).
or X Jump-start the vehicle (Y page 318).
or X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 77) and replace it if necessary
(Y page 77).
If this does not work: X Start your vehicle with the SmartKey in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
79Opening and closing Z

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 63).
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 73). X
Front door: pull door handle 0044.
If the door is locked, locking knob 0043pops up.
The door is unlocked and can be opened.
X Rear door: pull door handle 0044.
If the door is locked, locking knob 0043pops up
and the door unlocks.
X Pull door handle 0044again.
The door can be opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from the inside. The buttons are located on both frontdoors. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the vehi-
cle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
You can open a front door from inside the vehi-
cle even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking but-
ton for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked. 80
DoorsOpening and closing

Automatic locking feature
X
To deactivate: press and hold button 0043for
about five seconds until a tone sounds.
X To activate: press and hold button 0044for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
(Y page 219). Power closing
Power closing pulls the doors into their locks
automatically even if they are only partly closed.
X To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed. Unlocking/locking the driver's door
using the mechanical key
i If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
proceed to lock the driver's door using the
mechanical key. X
Insert the mechanical key as far as it will go
into opening 0043in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the mechanical key
as straight as possible away from the vehicleuntil it releases.
X Release the door handle. X
To unlock: turn the mechanical key counter-
clockwise as far as it will go to position 0047.
X To lock: turn the mechanical key clockwise as
far as it will go to position 0047.
X Re-install the protective covering.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys- tem will be triggered. Switch off the alarm
(Y page 73).
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not armed. Doors
81Opening and closing Z

Cargo compartment
Important safety notes
G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail- gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 364).
You should preferably place luggage or loads in the cargo compartment. Observe the loading
guidelines (Y page 272).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
You can:
R close the tailgate manually from outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the emer-
gency release Tailgate reversing feature
The tailgate is equipped with automatic obstacle detection with reversing feature. If a solid objectblocks or restricts the tailgate when automati-
cally opening or closing, this procedure is stop-
ped. If the tailgate is stopped during the closing procedure, it will open again automatically. The
automatic obstacle recognition with reversing
feature is only an aid. It is not a substitute for
your attentiveness when opening and closing
the tailgate. G
WARNING
The reversing feature does not respond:
R to soft, light and thin objects, e.g. fingers
R over the last 00C2in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the 0054button on the SmartKey, or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate Opening and closing manually from
outside
Opening 82
Cargo compartmentOpening and closing

X
Press the 0036button on the SmartKey.
X Press handle for the tailgate 0043.
The tailgate opens automatically.
Closing X
Pull the tailgate down using recess 0043.
You can release the tailgate as soon as the
tailgate starts to close.
X Lock the vehicle if necessary with the 0037
button on the SmartKey or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0054button on the SmartKey.
R pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate.
R pull the handle on the tailgate G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail- gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 364).
i Notes on the automatic reversing feature for
the tailgate (Y page 82).
Opening the tailgate automatically You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
X Press and hold the 0054button on the Smart-
Key until the tailgate opens.
or X When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
X With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open. Cargo compartment
83Opening and closing Z

Closing the tailgate automatically
X
To close: press closing button 0043in the tail-
gate.
or
X Vehicles with KEYLESS-GO or KEYLESS-GO
starting function: Press and hold the 0054
button on the SmartKey until the tailgate
closes. The SmartKey must be located in the
immediate vicinity of the vehicle.
You can release the button as soon as the
tailgate starts to close.
or X Pull the tailgate down slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO or KEYLESS-GO
starting function: you can close and lock the
tailgate simultaneously.
X Press locking button 0044in the tailgate.
If a KEYLESS-GO key or KEYLESS-GO starting
function key is detected outside the vehicle,
the tailgate closes and locks. All the doors
must be shut and the SmartKey located in the vicinity of the tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing, the closing procedure is interrupted and the
tailgate reopens.
If a KEYLESS-GO key or KEYLESS-GO starting
function key is detected in the cargo com-
partment, the tailgate will not lock. Opening/closing automatically from
inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a risk of injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch. G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail- gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 364).
i Notes on the automatic reversing feature for
the tailgate (Y page 82).84
Cargo compartmentOpening and closing

Opening and closing
X
To open: pull remote operating switch 0043for
the tailgate until the tailgate opens.
X To close: turn the SmartKey to position 0047or
0048 in the ignition lock.
X Press remote operating switch for tailgate 0043
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the open-
ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
Activating You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 4 in (10 cm) before
the stop.
X To open the tailgate: pull the handle on the
tailgate.
X To stop the opening procedure at the
desired position: press the closing button in the tailgate or pull the handle on the outside
of the tailgate again.
X To save the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating X
Press and hold the closing button in the tail-
gate until you hear a short tone. Tailgate emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 364).
If the tailgate can no longer be unlocked:
R using the SmartKey, or
R using the remote operating switch in the door
control panel:
Use the emergency release.
Opening X
Fold the rear seat backrest forward
(Y page 276).
X Take mechanical key 0044out of the SmartKey
(Y page 76). Cargo compartment
85Opening and closing Z

X
Insert mechanical key 0044or a suitable tool,
e.g. a thin screwdriver, into opening 0043in the
paneling and push it in.
The tailgate is released.
X Open the tailgate.
X Insert mechanical key 0044into the SmartKey
(Y page 76). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat- ically. However, the automatic reversing feature
is only an aid and does not relieve you of the
responsibility of paying attention when closing aside window. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch to open the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each door for the corresponding side window.
The switches on the driver's door take prece-
dence. 0043
Front left
0044 Front right
0087 Rear right
0085 Rear left 86
Side windowsOpening and closing

X
Turn the SmartKey to position 0047or0048 in the
ignition lock.
X To open manually: press and hold the cor-
responding switch.
X To open fully: press the switch beyond the
pressure point and release it.
Automatic operation is started.
X To close manually: pull the corresponding
switch and hold it.
X To close fully: pull the switch beyond the
pressure point and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the pressure
point and release, automatic operation is star-
ted in the corresponding direction. You can stop automatic operation by pressing/pulling the
switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win- dows is activated (Y page 63). Convenience opening
General notes The convenience opening feature is only availa-
ble in vehicles with the KEYLESS-GO or KEY-
LESS-GO start function.
You can ventilate the vehicle before you start
driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama roof with power tilt/slid-
ing panel and the roller sunblind
R switch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be in close proximity to the vehicle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked. Convenience opening X
Press and hold the 0036button until the side
windows and the panorama roof with power
tilt/sliding panel are in the desired position.
If the roller sunblind of the panorama roof
with power tilt/sliding panel is closed, the
roller sunblind is opened first.
X Press and hold the 0036button again until the
panorama roof with power tilt/sliding panel is
in the desired position.
X To interrupt convenience opening: release
the 0036 button. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
The convenience closing feature is available
only in vehicles with KEYLESS-GO or KEYLESS-
GO start function.
When you lock the vehicle, you can simultane-
ously: R close the side windows
R close the panorama roof with power tilt/slid-
ing panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblind.
Proceed as follows if someone is trapped:
R Release the 0037button to interrupt the clos-
ing procedure.
R Press and hold the 0036button to open.
Vehicles with KEYLESS-GO:
R Release the sensor surfaces on the exterior
door handle to interrupt the closing proce-
dure.
R To open, pull the same door handle immedi-
ately and hold it firmly. The side windows and Side windows
87Opening and closing Z

the sliding sunroof will open for as long as the
door handle is held but the door is not
opened.
Notes on the automatic reversing feature for:
R The side window (Y page 86)
R The panorama roof with power tilt/sliding
panel (Y page 90)
Using the SmartKey The SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the SmartKey
must be near the driver's door handle.
X Vehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
X Press and hold the 0037button until the side
windows and the panorama roof with power
tilt/sliding panel are fully closed.
X Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the 0037button again until the
roller sunblind of the panorama roof with
power tilt/sliding panel closes.
X To interrupt convenience closing: release
the 0037 button.
Using KEYLESS-GO X
Touch recessed sensor surface 0043on the
door handle until the side windows and the
panorama roof with power tilt/sliding panel
are fully closed.
i Make sure you only touch recessed sensor
surface 0043.
X Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed.
X Vehicles with a panorama roof with
power tilt/sliding panel: touch recessed
sensor surface 0043on the door handle again
until the roller sunblinds of the panorama roof with power tilt/sliding panel close.
X To interrupt convenience closing: release
recessed sensor surface 0043on the door han-
dle. Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
X Close all the doors.
X Turn the SmartKey to position 0047or0048 in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed (Y page 86).
X Hold the switch for an additional second.
If the side window opens again slightly: X Immediately pull the corresponding switch on
the door control panel until the side window is completely closed (Y page 86).
X Hold the switch for an additional second.
X If the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above. Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the 88
Side
windowsOpening an d closing