battery MERCEDES-BENZ GLK-CLASS SUV 2015 Owner's Manual

Problems with the engine
ProblemPossible causes/consequences and M Solutions
The engine does not
start. The starter motor
can be heard.R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0 in the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indic ator lamps
in the instrument cluster go out.
X Try to start the engine again ( Y page 151). Avoid excessively
long and frequent attempts to start the engine as these w ill drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is t oo weak or
discharged.
X Jump-start the vehicle ( Y page 323).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was t oo high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop.
Driving155
Driving and parking
Z

Problems with fuel and the fuel tank
ProblemPossible causes/consequences and M Solutions
Fuel is leaking from the
vehicle.The fuel line or the fuel tank is faulty.
GWARNING
Risk of explosion or fire.
X Turn the SmartKey to position 0 immediately and remove it
( Y page 149).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 149).
X Start the engine continuously for up to ten seconds unt il it runs
smoothly.
If the engine does not start: X Turn the ignition on again for approximately ten seconds
(Y page 149).
X Start the engine again continuously for up to ten seco nds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop.
The fuel filler flap can-
not be opened.The fuel filler flap is not unlocked.
X Unlock the vehicle ( Y page 78).
The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key ( Y page 80).
The fuel filler flap is unlocked, but the opening mecha nism is jam-
med.
X Consult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
Important notes on use
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, theCheck Additive See Operator's Manual
Refueling165
Driving and parking
Z

iIn the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds.
Parking brake
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
GWARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
X To apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six weeks, the vehicle may suffer damage as a
result of lack of use. X Visit a qualified specialist workshop and
seek advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
Driving tips169
Driving and parking
Z

Stopping
GWARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
Deactivating DISTRONIC PLUS ( Y page 182).
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
iDepending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in
front. The specified minimum distance is
set using the control on the cruise control
lever.
When DISTRONIC PLUS is activated, the
transmission is shifted automatically to posi- tion P if:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
Setting a speed
XPress the cruise control lever up : for a
higher speed or down ; for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up : or
down ; to the pressure point.
Every time the cruise control lever is
pressed up : or down ; the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up : or
down ; beyond the pressure point.
Every time the cruise control lever is
pressed up : or down ;, the last speed
stored is increased or reduced.
iDISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you accel-
erate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking.
Storing the current speed or calling up a
stored speed
X Briefly pull the cruise control lever towards
you ?.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Setting the specified minimum distance
You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
( Y page 181).
180Driving systems
Driving and parking

Crossing vehicles
DISTRONIC PLUS may mistakenly detect
vehicles that are crossing your lane. Activat-
ing DISTRONIC PLUS at traffic lights with
crossing traffic, for example, could cause
your vehicle to pull away unintentionally.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations: R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
iDo not use the HOLD function when driv-
ing off-road, on steep uphill or downhill gra-
dients or on slippery or loose surfaces. The HOLD function cannot hold the vehicle on
such surfaces.
Important safety notes
GWARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Deactivating the HOLD function
( Y page 185).
Activation conditions
You can activate the HOLD function if:
R the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or your seat belt
is fastened
R the parking brake is released
R the hood is closed.
R the transmission is in position D, R or N
R DISTRONIC PLUS is deactivated
184Driving systems
Driving and parking

iThe weight of other accessories, passen-
gers and loads reduces:
R the permissible trailer load
R the permissible noseweight that your
vehicle can tow
Checking the vehicle and trailer weight
RTo ensure compliance of the weight of the
towing vehicle and the trailer with the max-
imum permissible values, have the vehicle/
trailer combination (towing vehicle includ-
ing driver, passenger, load and fully laden
trailer) weighed on a calibrated weigh-
bridge.
R Check the gross axle weight rating of the
front and rear axles, the gross weight of the
trailer and trailer drawbar load.
Removing the ball coupling
X Observe the manufacturer's installation
instructions.
X Press the protective cap into the ball cou-
pling recess.
X Make sure that the protective cap is firmly
in place.
Storing the ball coupling
X Observe the manufacturer's installation
instructions.
Observe the loading guidelines ( Y page 274)
and the safety notes regarding stowage
spaces ( Y page 275).
Trailer power supply
The trailer socket of your vehicle is equipped
at the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
! You can connect accessories with a max-
imum power consumption of 240 W to the
permanent power supply.
You must not charge a trailer battery using the power supply.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics.
Towing a trailer217
Driving and parking
Z

Display messagesPossible causes/consequences and M Solutions
#The battery is not being charged.
A warning tone also sounds.
Possible causes are: R
a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 168).
X Open the hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise ov erheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged: X Visit a qualified specialist workshop.
4
Check Engine Oil
At Next Refueling
The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
X Check the oil level when next refueling, at the latest
(Y page 301).
X If necessary, add engine oil ( Y page 302).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com.
8
Fuel Level Low
The fuel level has dropped into the reserve range. X Refuel at the nearest gas station.
CThere is only a very small amount of fuel in the fuel tank.
X Refuel at the nearest gas station without fail.
248Display messages
On-board computer and displays

Display messagesPossible causes/consequences and M Solutions
Ð
Power Steering MalZ
function See OperZ
ator's Manual
The power steering is malfunctioning.
A warning tone also sounds.
GWARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.
Phone No ServiceYour vehicle is outside the network provider's transmitter/
receiver range. X Wait until the mobile phone operational readiness symbol
appears in the multifunction display.
¥
Check Washer Fluid
The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Add washer fluid ( Y page 303).
SmartKey
Display messagesPossible causes/consequences and M Solutions
Â
Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey.
Â
Take Your Key from
Ignition
The SmartKey is in the ignition lock.
X Remove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
X Visit a qualified specialist workshop.
Â
Replace Key Battery
The battery of the KEYLESS-GO key is discharged.
X Change the battery ( Y page 81).
258Display messages
On-board computer and displays

Rear-compartment ashtray
XTo open: pull cover ; out by its top edge.
X To remove the insert: press release but-
ton = and lift the insert up and out.
X To install the insert: install insert : from
above into the holder and press down into
the holder until it engages.
Cigarette lighter
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle.
Your attention must always be focused on the traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit.
X Turn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X To open: slide cover : forwards.
X Press in cigarette lighter ;.
Cigarette lighter ; will pop out automati-
cally when the heating element is red-hot.
X To close: pull cover : back.
12 V sockets
General notes
X Turn the SmartKey to position 1 in the igni-
tion lock ( Y page 149).
The sockets can be used for accessories with a maximum draw of 180 W (15 A). Accesso-
ries include such items as lamps or chargers
for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
284Features
Stowage and features

Problems with the 115 V power socket
ProblemPossible causes/consequences and M Solutions
The warning lamp on
the 115 V power socket
is not lit.The on-board voltage is too low because the battery is too weak.
X Start the engine.
or
X Charge the battery ( Y page 321).
If the indicator lamp still does not light up: X Visit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter: X Visit a qualified specialist workshop.
You have connected a small electronic device that has a constant
nominal power of less than 150 W, but a very high switch-on cur -
rent. This device will not work. If you connect such a device, the
115 V power socket will not supply it with power. X Connect a suitable device.
mbrace
General notes
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system is activated and operational. To log in,
press the ï MB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com .
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
R the starter battery is sufficiently charged
iDetermining the location of the vehicle on
a map is only possible if: R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
Features287
Stowage and features
Z