MERCEDES-BENZ ML350 2004 W163 Owner's Manual

Page 231 of 344

231 Operation
Winter driving
Block heater (Canada only)
The engine is equipped with a block
heater.
The electrical cable may be installed at
your authorized Mercedes-Benz Light
Truck Center.Snow chains
Snow chains should only be driven on
snow-covered roads at speeds not to ex-
ceed 30 mph (50 km / h). Remove chains
as soon as possible when driving on roads
without snow.Observe the following guidelines when
using snow chains:

Use of snow chains is not permissible
with all wheel / tire combinations.

Snow chains should only be used on all
four wheels. With only two chains avail-
able, they should be mounted on the
rear wheels. Follow the manufacturer’s
mounting instructions.

Only use snow chains that are ap-
proved by Mercedes-Benz. Your autho-
rized Mercedes-Benz Light Truck
Center will be glad to advise you on this
subject.

Use of snow chains may be prohibited
depending on location. Always check
local and state laws before installing
snow chains.
iWhen driving with snow chains, you
may wish to deactivate the ESP
(page 81) before setting the vehicle
in motion. This will improve the
vehicle’s traction.

Page 232 of 344

232 OperationMaintenance
MaintenanceWe strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Light Truck Center, in
accordance with the Service Booklet at the
times called for by the FSS (Flexible Ser-
vice System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times / mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.1Knob
2Display in the speedometer
Approximately one month before your next
service is due, the type of service is indi-
cated in the speedometer display2:
9Minor service (A)
½Major service (B)
The following information, depending on
operating conditions throughout the year,
is also shown:

calculated distance remaining

calculated remaining time in days
Clearing the service indicator
The service indicator is automatically
cleared after ten seconds when you switch
on the ignition or when reaching the ser-
vice threshold while driving. You can also
clear it yourself.
Press knob1.iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.

Page 233 of 344

233 Operation
Maintenance
Service term exceeded
If you have exceeded the suggested ser-
vice term:
the9 or ½symbol appears in
the display2 for 30 seconds and a
signal sounds after switching on the
ignition.

it is preceded by a “–” (minus symbol).
The Mercedes-Benz Light Truck Center will
reset the service indicator following a com-
pleted service.
Calling up the service indicator
Within one second press knob1
twice.
The FSS display will appear for
ten seconds.
Resetting the service indicator
In the event that the service on your vehi-
cle is not carried out by an authorized
Mercedes-Benz Light Truck Center, you
can reset the service indicator yourself.
Switch ignition on and immediately
press knob1 twice within
one second.
The present status for days or distance
is displayed.

Within ten seconds turn the key in
steering lock to position0 (
page 33).

Press and hold knob1 while switch-
ing the ignition on.
The present status for days or distance
is displayed once more.

Continue to hold knob1.
After approximately ten seconds a sig-
nal sounds, and the display shows
10 000 miles (Canada: 15 000 km) for
approximately ten seconds.

Release knob1.
iIf the service indicator was inadvertent-
ly reset, have a Mercedes-Benz Light
Truck Center correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing the proper service
as called for by the FSS will cause the
FSS to incorrectly determine the next
service interval which will result in en-
gine damage not covered by the
Mercedes-Benz Limited Warranty.
If the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator:.

Page 234 of 344

234 OperationVehicle care
Vehicle careCleaning and care of the vehicle
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the
underbody and cause lasting damage.Such damage is caused not only by ex-
treme and varying climatic conditions, but
also by:

Air pollution

Road salt

Tar

Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:

Grease and oil

Fuel

Coolant

Brake fluid

Bird droppings

Insects

Tree resins, etc.
Frequent washing reduces and / or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:

near the ocean

in industrial areas (smoke, exhaust
emissions)

during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
A n y d a m a g e s h o u l d b e r e p a i r e d a s s o o n a s
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others ap-
plied later.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.

Page 235 of 344

235 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at your authorized
Mercedes-Benz Light Truck Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at your
authorized Mercedes-Benz Light Truck
Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.
Additional information can be found in the
booklet entitled “Vehicle Care Guide”.Power washer
When using a power washer for cleaning
the vehicle, always observe manufactur-
er’s operating instructions.
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”, normally
every three to five months, depending on
climate and washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of dirt embedding (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
!Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.

Page 236 of 344

236 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax, should be applied to the en-
gine compartment after every engine
cleaning. Before applying, all control link-
age bushings and joints should be lubricat-
ed. The poly-V-belt and all pulleys should
be protected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz
approved Car Shampoo.Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently.
Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in out-
side mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.

Page 237 of 344

237 Operation
Vehicle care
Cleaning the Parktronic* system
sensors
1Parktronic system sensors
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water to clean the
sensors1.
When using a steam cleaner or power
washer, aim nozzle only briefly from a min-
imum distance of 4 in (10 cm) at
sensors1.To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the sensor. Do not
attempt to wipe dirty sensors with a dry
cloth or sponge.
Wiper blades

Fold wiper arm forward.

Clean the wiper blade inserts with a
clean cloth and detergent solution.Window cleaning

Fold wiper arms forward.

Use a window cleaning solution on all
glass surfaces. An automotive glass
cleaner is recommended.
An automotive glass cleaner is recom-
mended.
Warning!
G
For safety reasons, switch off wipers and re-
move key from steering lock before cleaning
the wiper blades, otherwise the wiper motor
might suddenly turn on and cause injury.
!Fold the windshield wiper arms back
onto the windshield before turning the
key in the steering lock.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.Warning!
G
For safety reasons, switch off wipers and re-
move key from steering lock before cleaning
the wiper blades, otherwise the wiper motor
might suddenly turn on and cause injury.

Page 238 of 344

238 OperationVehicle careLight alloy wheels
Mercedes-Benz approved Wheel Care
should be used for regular cleaning of the
light alloy wheels.
If possible, clean wheels once a week with
Mercedes-Benz approved Wheel Care, us-
ing a soft bristle brush and a strong spray
of water.
Follow instructions on container.Instrument cluster
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Steering wheel and gear selector lever
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Cup holder
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.Hard plastic trim items
Pour Mercedes-Benz approved Interior
Care onto soft lint-free cloth and apply
with light pressure.
Headliner and rear window shelf
Clean with soft bristle brush, or use a
dry-shampoo cleaner in case of excessive
dirt.
Seat belts
The webbing must not be treated with
chemical cleaning agents. Use only clear,
lukewarm water and soap. Do not dry the
webbing at temperatures above 176°F
(80°C) or in direct sunlight.
!Fold the windshield wiper arms back
onto the windshield before turning the
key in the steering lock.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.iOnly use acid-free cleaning materials.
Acid may cause corrosion or damage
the clear coat.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.

Page 239 of 344

239 Operation
Vehicle care
Upholstery
Using aftermarket seat covers or wearing
clothing that has the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
Leather upholstery*
Wipe leather upholstery with a damp cloth
and dry thoroughly or clean with
Mercedes-Benz approved Leather Care.
E x e r c i s e p a r t i c u l a r c a r e w h e n c l e a n i n g p e r -
forated leather as its underside should not
become wet.MB Tex upholstery
Pour Mercedes-Benz approved Interior
Care onto soft lint-free cloth and apply
with light pressure.
Plastic and rubber parts
Do not use oil or wax on these parts.
Wood trims
Dampen cloth using water and use damp
cloth to clean wood trims in your vehicle.
Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as
these may be abrasive.

Page 240 of 344

240

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