MERCEDES-BENZ S-CLASS 2020 Owner's Manual

Data
trans ferre dd uring Mer cedes mecon‐
ne ct cal lservice s
Th ed atat ransf erredd uring aM ercedes mecon‐
nec tcall depends onther eason thec allwasini‐
tiat ed, whic hservice isselect edinthev oice
contr olsystem and whic hMercedes meconnect
ser vices area ctiv ated.
Whic hdatai st ransf erredf or thes ervices canbe
ta ke nf romt hecur rently valid term so fuse.
These canbeobt ained intheM ercedes mepor‐
ta l:htt ps:/ /me .secure.m ercedes -benz.com Mer
cedes-B enzemer gency callsystem Inf
orma tion ontheM ercedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withthe Mer cedes-Benz
emer gency callsyst em ("eCall ").This featur ecan
help save lives inthee vent ofan acciden t.eCall
in no wayreplaces assistance prov ided from
dialing 911.
The Mercedes-B enzemer gency callsyst em is
av ailable fora tlea st teny ear sstar ting from the
manuf acturingdate. Mer
cedes-Benz eCallonl yfunctions inareas
wher emobilephone coverage isavailable from
th ew ireless service prov ider s.Ins ufficie ntnet‐
wo rkcoverage from thew ireless service prov id‐
er sm ayresult inan emerg encycallnotb eing
tr ansmitt ed.
eCal lisas tandar dfeatur einy our Mer cedes-
Benz vehicle. Inorder tofunction asintended ,
th es ystemr elies onthet ransmission ofdat a
de tailed inthe" Mer cedes- Benzemergency call
sy stem datatransmiss ion"sectionthat follo ws
( / pag e361).
To disable eCall,acustomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv atet he vehicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanya nd allMer cedes mecon‐
nect services. Aftert he dea ctivatio no f
eC all,automati ceme rgency calland manua l
emer gency callwill notb ea vailab le.
The igniti onmus tbes witched onbef orea na uto‐
matic emergency callcan be made.
% eCallisa ctivateda tthe fact or y. %
eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th ee vent ow ner shipo fthe vehicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th en ew owner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat et he
sy stem.
Ov ervie wo fthe Mer cedes-Be nzeme rgency
call system
eCall canhelp toreduce thet ime between an
acciden tand thea rrival of emer gency service s
at thes iteo fthe accident. Ithelps locatean
acciden tsitei np laces that ared ifficul tto
acc ess. However,eve nifa vehicle iseq uipped
wit he Cal l,th is does notm ean thes ystemi sO N.
As suc h,eCall doesnotreplace dialing911i nt he
eve ntofan acci dent.
The eme rgency callcan be made automatical ly
( / pag e360) ormanuall y(/pag e360).Onl y
mak eemer gency callsifyo uo rother sa rein
need ofrescue.
Onl ym akee merg ency callsifyo uo rother sa re
in need ofrescue. Donotm akea ne merg ency Multimedia
system 359

cal
lint he eve ntofab reak do wn oras imilar sit‐
ua tio n.
Di spl aysi nt he media display :
SOS READY :eCa llav ailable
SO SN OTREA DY:t heignition isno to no reCall
is no ta vailable.
Dur ing anact ivee mer gency call,0053 appe ars
in thed ispla y.
Yo uc an find mor einfor ma tiono nthe regional
av ailabilit yofeCall at:h ttps ://ww w.me rced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er ei sam alfunct ioninthee mer gency
cal lsyst em (e.g. amalfunct ionwiththe
speak er,m icrophone, airbag,SOS butt on), a
cor responding messageappea rsinthem ul‐
tifun ction displa yofthe instrument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terb att eryi ss ufficie ntlyc har ged.
If re stra int systems suchasairbags orEmer ‐
ge ncy Tensi oni ng Device shave been activated af
te ra na ccide nt,theM ercedes- Benzemer‐
ge ncy callsystemm ayaut omaticall yinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avoice connec tionismade totheM ercedes-
Benz emergency callcent er.
R Am essage witha cciden tdatai st ransm itted
to theM ercedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit thev ehicle position datatoo ne
of thee mer gency callcent ers.
The SOS button intheo verhead control panel
fl ashes untilth ee mer gency callisf inished.
It is no tp ossibl et oimmed iatelye nd anaut o‐
matic emergency call.
If no conne ctioncan be made tothee mer gency
ser vice seithe r,ac orresponding message
appea rsinthem edia displa y. #
Dialthe local emergency num bero ny our
mobile phone. If
an emer gency callhas been initiat ed:
R Remain inthev ehicle ifth er oad andtraffic
condi tions permit yout od osou ntil avoice
connec tionises tablished withthe emer‐
ge ncy callcent eroperator.
R Bas edon thec all, theo per ator decides
whe ther itis neces sarytoc allr escue teams
and/ orthep olice tothea cciden tsite.
R Ifno vehicle occupant answers, an ambu‐
lance issent tothev ehicle immediat ely.
Tr igg ering am anual emer gency call #
Press and hold theS OS butt onintheo ver‐
head controlpanel fora tlea st one second.
The emer gency callhas been ma de:
R Avoice connec tionismade totheM ercedes-
Benz emergency callcent er.
R Am essage witha cciden tdatai st ransm itted
to theM ercedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit thev ehicle position datatoo ne
of thee mer gency callcent ers. 36
0
Mu ltimed iasystem

R
Remain inthev ehicle ifth er oad andtraf fic
condi tions permit yout od osou ntil avoice
connec tionises tablished withthe emer‐
ge ncy callcent erser vice prov ider .
R Ontheb asis ofthec all, thes ervice prov ider
decide swhether itis neces sarytoc allr es‐
cue teams and/ orthep olice tothea cciden t
sit e.
If no con nect ioncan bemade tothee mer gency
ser vice seithe r,ac orresponding message
appea rsinthem edia displa y. #
Dialthe local emergency num bero ny our
mobile phone.
Ending anunint entional emergency call #
Select 0076onthem ultifunc tionsteer ing
wheel. Depressbutt onfors eve rals eco nds.
Data transf eroftheM ercedes- Benzemer‐
ge ncy callsystem
In thee vent ofan automatic ormanua lemer‐
ge ncy callthe follo wing dataist ransmit ted, for
ex am ple:
R Vehicle's GPSposition data R
GPS position dataonthe route( afew
(hun dred meters)b efor et he incident)
R Direction oftra vel
R Vehicle identif ication number
R Vehicle drivet ype
R Number ofpeop lede term ined tobe inthe
ve hicle
R Whe ther Mer cedes meconnect isavailable
or not
R Whe ther thee mer gency callwas initia ted
manually oraut omatically
R Time ofthea cciden t
R Languag esetting on them ultimedia system
Dat atransmit tedi sv ehicle information. Fora ny
qu estion sabout thec ollect ion,useand shar ing
of thee Call system data,please contact MBU‐
SA 'sCus tomer Assis tance Center at800-F OR-
MER C.
Fo rC anada ,plea secont actMBC's Customer
Assis tance Center at1-800-38 7-0100.
Cu stomer requ ests forc overed information
should besubmitt edvia thes ame chann els. Fo
ra ccide ntclar ificatio npurposes ,the follo wing
measur escan betake nu ptoa nh our afte rt he
emer gency callhas been initia ted:
R The current vehicle position canbecalled up.
R Avoice connec tiontothev ehicle occupants
can beestablished Online
andInterne tfunctions Int
erne tc onnection Inf
ormat iononconnecting totheI nterne t &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uo per atei nfor mat ionand comm unic a‐
tio ne quipme ntintegratedi nt he vehicle
when driving, youw illbe distract edfrom the
tr af fics ituation. Thiscouldalso cau seyout o
lose control of thev ehicle. #
Onlyoper atet his equipme ntwhen the
tr af fics ituation per mits. Mu
ltimed iasystem 36
1

#
Ifyo uc anno tb es ureo fthis, stop the
ve hicle whilstpaying attention toroad
and trafficc ondi tions andoperate the
eq uipment withthe vehicle statio nary. Yo
um usto bse rvet he legalrequ iremen tsfort he
countr yinw hich youa recur rentl yd rivi ng when
op erati ng them ultimedia system. &
WARNIN GRisk ofan acci dent from
ope rating mob ilec omm unicati onequip ‐
ment whilet he vehicle isin mo tion
Mobile communication sdevices distract the
dr iver from thet raffic situation .Thisc ould
al so cau sethed rive rtol ose control of the
ve hicle. #
Asthed rive r,onl yoper atem obile com‐
municat ionsdevices when thev ehicle is
st atio nary. #
Asavehicle occupant, onlyusemobile
communication sdevices inthea reas
int ended fort his purpose, e.g.inthe
re ar passe nger com partment . Yo
um usto bse rvet he legalrequ iremen tsfort he
countr yinw hich youa recur rentl yd rivi ng when
op erati ng mob ilec omm unicati onequip ment in
th ev ehicle.
The Interne tfunct ions canonlybeu sed toalimi‐
te dd egreew hilstdriving.
Fu nction ofthec omm unica tionmodule
On vehicles withab uilt-in communication mod‐
ule, theI nter ne tc onnect ionises tablished viaan
int egratedS IMcard.
To use Inte rn et acc ess viathec omm unication
module thef ollo wing condition smustb em et:
R The vehicle iseq uipped withap ermanent ly
ins talled com munic ationmodule.
R Mer cedes meconnectisa ctivea nd ready for
oper ation.
R Mer cedes meconn ectisactiv ated forI nter‐
ne ta ccess.
R Cou ntryd epe ndent :datav olume via
Mer cedes meconnec tisa vailable.
If th ed atav olume limitisreac hed, thea vailabil‐
ity ofMer cedesme connectservic es islimit ed. The
datavolume mustbep urch ased via
Mer cedesme connect.
% Con tact an author ized Mercedes-B enzCen‐
te rt of ind out whe ther itis possible topur‐
ch ase datavolume inyour count ry.
Es tablish inganInterne tc onnect ion
Mult imedia system:
4 Connec t #
Fore xamp le,selec tz Browser .
% The mult imed iasystem usually establishes
th eI nter ne tc onnect ionautomatic ally.Ifth e
multime diasystem isno tc onnect edtothe
Int erne t,th eI nter ne tc onnect ionises tab‐
lished whenanInterne ta pplication isused.
% The availabilit yofweb brows ersi sc ount ry-
dependen t. 362
Multimedia system

Connect
ionstatus Co
nne ctio nstatus ove rview 1
Displa yofthe communication modulerecep‐
tion field stre ngt h
2 Disp layo fexis ting connecti on
Di sp layi ng the conn ectio ns tatus
Mu ltim ediasystem:
4 System 5
ö Connec tivity #
Select Internet Status . %
Inthec ase ofac onnect ionviathec omm uni‐
cation module thef ollo wing status informa‐
tio niss hown:
R Type ofnetwork
R Status online /offline Mer
cedes-B enzApps Calling
upMer cedes-B enzApps
Re quirement s:
R The regis tration fort he use ofMer cedes-
Benz Apps hasbeen completed.
R The gener alterm sa nd conditions have been
con firm ed.
Multimedia system:
4 Connec t5
00C0 Mercedes- BenzApps #
Select anapp.
% The available featur esarec oun try- depend‐
ent .
Licen sefees ma ybea pplicable. Oper
ating Mercedes-Benz Appsusing voice
contr ol
Re quirement s:
R The regis tration fort he use ofMer cedes-
Benz Apps hasbeen completed.
R The gener alterm sa nd conditions have been
con firm ed.
The o symbol indicatesthat aM erced es-
Ben zapp can beused viavoice con trol. #
Selec taMercedes -Benz app.
The app men uisd ispla yed. #
Touse voice contr ol:select oLan-
guage. #
Saythe question orcomm and.
% Voice con trol isno ta vailable inall coun tries
and languages. Mult
imed iasystem 363

We
bbrows er Calling
upaw ebpag e &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uo per atei nfor mat ionand comm unic a‐
tio ne quipme ntintegratedi nt he vehicle
when driving, youw illbe distract ed from the
tr af fics ituation. Thiscouldalso cau seyout o
lose control of thev ehicle. #
Onlyoper atet his equipme ntwhen the
tr af fics ituation per mits. #
Ifyo uc anno tb es ureo fthis, stop the
ve hicle whilstpaying attention toroad
and trafficc ondi tions andoperate the
eq uipment withthe vehicle statio nary. Yo
um usto bse rvet he legalrequ iremen tsfort he
countr yinw hich youa recur rentl yd rivi ng when
op erati ng them ultimedia system. Multimedia
system:
4 Connec t5
z Browser
5 z Enter URL #
Enteraw ebaddr ess.
% The func tion iscount ry-de pende nt. #
Tofinish thee ntr yand call upthew eb‐
sit e:select 0054.
Sho wing/hi dingthew ebbrows ermenu
If yo uc allup aw ebsit ebyselecting alink ,for
ex am ple, thew ebbrows ermenu ishidden. #
Tosho w/hide: press the0038 button.
% The webb row ser suppor tsvideo playbac k.
% Nowebsit esorvideos ared ispla yedw hile
th ev ehicle isin mo tion. We
bbrows erove rview 1
URL entry
2 Bookma rks
3 Webp age, bac k
4 Webp age, forw ards
5 Options
6 Closes theb row ser 36
4
Multimedia system

Callin
gupw ebbrow ser options
Multimedia system:
4 Connec t5
z Browser
5 Z Option s
The follo wing functionsareavailable:
R Refr esh Page /Canc el
R Zoom
R Browser Settings
R DeleteB rowser Data #
Select anoptio n. #
Mak ethe desir edchang estothes ettings.
Calling upthew ebbrow ser settings
Multimedia system:
4 Connec t5
z Browser
5 Z Option s5
Browser Setting s
The follo wing functionsareavailable:
R BlockPop- Ups
R Activate Javasc ript
R Allo wC ookies #
Activate0073 ordeacti vate 0053 thef unc tion . Dele
ting brow ser data
Multimedia system:
4 Connec t5
z Browser
5 Z Option s5
Delet eBrowser Data
The follo wing option sareavailable:
R All
R Cache
R Cook ies
R Entered URLs
R FormD ata #
Select anoptio n. #
Select Yes.
Ma nagi ngbookm arks
Multimedia system:
4 Connec t5
z Browser
5 ß Bookmarks
Selecting abookmar k #
Select anent ry. Cr
eat ing abookm ark #
Sele ctAdd New Bookmark. #
EnteraU RLand aname. #
Select ¡.
Editin gabookmar k #
Highl ightabookmar k. #
Select p. #
Select Edit . #
EnteraU RLand aname . #
Select ¡.
De leting abookmar k #
Highlight abookmar k. #
Select p. #
Select Dele te. #
Select Yes.
Cl os ingt he brow ser
Multimedia system:
4 Connec t5
z Browser #
Select åCloseBrowser . Multimedia
system 365

Tu
neIn radio Cal
ling up Inte rn et Radio
Re quirement s:
R The Interne tR adio service isactiv ated.
R The datavolume isavailable.
De pen dingo nthe countr y,dat avolume may
need tobe pur chased.
R AfastInter ne tc onnection ford atat ransmis‐
sion free ofinterfere nce.
The service sarecou ntry-dependen t.
Fo rm orei nfor mation, consultanauthor ized
Mer cedes-B enzCent er.
Multimedia system:
4 Radio 5
Þ Radio Source #
Select TuneIn Radio.
The Interne tR adio displayappear s.The last
st atio nsetstar ts pla ying .
% The connectionq ualit ydepen dson thel ocal
mobile phonerecep tion. In
te rn et Radio overview 1
Interne tR adio prov ider
2 Selec tedc ategor y
3 Displa y(ifcon nectedt op riva te user
accoun t)
4 Datatransf errate
5 Current statio niss tore da saf avorite
6 Addition alinf ormation onthec urrent statio n Select
ingand connect ingInterne tR adio sta‐
tion s
Mul timedi asystem:
4 Radio 5
Þ Radio Source
5 TuneIn Radio5
00D3 Search #
Select acategor y. #
Select astatio n.
The connectionise stablish edaut omati cally.
or #
Select EnterAddress orPOI . #
Enteras tatio nn ameusingthe entr yfield.
% Arelativ elyl arge volume ofdat acan be
transmit tedw hen using Interne tR adio.
Sa ving/ deleting anInterne tR adio station as
af avo rite
Multimedia system:
4 Radio 5
Þ Radio Source
5 TuneIn Radio #
Select astatio n. 366
Multimed iasystem

#
Press and hold thec ent ralc on trol elemen t
unt ilan audible signalsound s.
The ß symbol appearsbythe statio n
nam e. #
Select ß Favorites.
The listo fsave dfavo rite statio nsappear s.
or #
Creat eana ccoun tfor theo nline prov ider
(T uneIn radio) andthen log inon them ulti‐
media system.
Yo ur favo rite sa reimpor tedt ot he multimedia
sy stem.
Dele ting favo rite s #
Select ß Favorites. #
Select astatio n. #
Press and hold thec ent ralc on trol elemen t
unt ilan audible signalsound s.
The ß symbol bythes tatio nn amed isap‐
pear s. Se
tting Interne tR adio options
Multi media system:
4 Radio 5
Þ Radio Source
5 TuneIn Radio5
Z Option s
The follo wing option sareavailable:
R Select Stream:s electthe stre am qualit y.
R Login toTuneIn Account :log into your
Tu neIn user acco unt.
R Log OutofA ccou nt:logouto fyour TuneIn
us er acco unt. #
Select anoptio n. Med
ia Au
dio mode In
fo rm ation onthea udiomod e &
WARNIN GRisk ofdist ra ction whenhan‐
dl ing data stor ag em edia
If yo uh andle adatas torage medium while
dr iving, your att entio nisd iver tedf romt he tr
af ficc ondi tions .Thisc ouldalso cau seyou
to lose control of thev ehicle. #
Onlyhandle adatas tora ge medium
when thev ehicle isstatio nary. Pe
rm issible file systems:
R FAT32
R exFA T
R NTFS
Pe rm issible datastorage medium:
R SD card
R USB stor ag ed evice
R iPod ®
/iPhone ®
R MTP devices
R Blue tooth®
audio equipme nt
% Obse rvet he follo wing notes:
R The multimedia system suppor tsat otal
of up to50,000 files.
R Dat astorage media upto2T Ba resup ‐
por ted( 32‑ bitaddr essspace). Multimedia
system 36
7

Sup
portedf ormats:
R MP3
R WMA
R AAC
R WAV
R FLAC
R ALAC
% Obser vethef ollo wing notes:
R Due tothel arge variet yo favailable
music files rega rding encoder s,sam pling
ra tesa nd dat arates, playba ckcanno t
alw aysb eg uar anteed.
R Due tothew ide rang eo fUSB device s
av ailable onthem arke t,play bac kcann ot
be guar anteed fora llUSB devices.
R Cop y-pr otect edmusic files orDRM
enc rypte dfiles cannotb ep laye db ack.
R MP3 players mus tsupp ortM ediaTrans ‐
fe rP rotocol (MT P). Ma
nuf actu redu nder license from Dolb yLabor a‐
to ries. Dolb y,Dol byAudio and thed ouble-D sym‐
bol aret rademar ksofDolb yLabor ator ies. Gr
aceno te,t he Graceno telogo andlogotype,
"P ow ered byGracen ote", MusicID andPlaylist
Plus aree ither regis tere dt rademar ksortrade‐
mar ksofGraceno te,Inc .int he United States
and/ orother countr ies. 368
Multimedia system