window MERCEDES-BENZ SPRINTER 2010 MY10 Operator’s Manual

G
Warning
Never ride in a moving vehicle with the seat
backrest in an
excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body. G
Warning
Never let
more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat

belt for more than one person at a
time. G
Warning
Damaged seat belts or seat belts that have
been subjected to

stress in an accident must
be replaced and their anchoring points must
also be checked.
Only use seat belts which have been approved
by the distributor named on the inside of the
front cover.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized Sprinter
Dealer. Proper use of the seat belts G
Warning
USE SEAT BELTS PROPERLY
R Seat belts can only protect when used
properly. Never wear

seat belts in any other
way than as described in this section, as
that could result in serious injuries in case
of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver's front air bag, front-passenger
front air bag, side impact air bags, window
curtain air bags for door windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags
and ETDs) and side (side impact air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds and in certain rollovers (window
curtain air bags and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or not routed across
your shoulder. In a frontal crash, your body
would move too far forward. That would
increase the chance of head and neck
injuries. The seat belt would also apply too
much force to the ribs or abdomen, which
could severely injure internal organs such
as your liver or spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your Occupant safety
33
Safety
Z

Tensioning Device could be triggered in the
event of an accident.
ETDs help remove
slack in the seat belts in an
accident, pulling the seat belt close against
the occupant's body.
ETDs do not correct incorrect seat positions
or incorrectly fastened seat belts.
ETDs do not pull vehicle occupants back
towards the backrest.
If the seat belt is also equipped with a seat
belt force limiter and this is triggered, the
force exerted by the seat belt on the vehicle
occupant is reduced.
The seat belt force limiters are synchronized
with the front air bags, which take on a part
of the deceleration force in an accident. Thus,
the force exerted on the occupant is
distributed over a greater area.
The ETDs can only be triggered if the ignition
is switched on and the restraint systems are
operational, see "SRS warning lamp" .
The ETDs are triggered depending on the type
and severity of an accident:
R in the event of a head-on or rear-end
collision, if the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R in the event of a side impact if the vehicle
decelerates or accelerates rapidly in a
lateral direction and the vehicle is equipped
with side impact air bags and/or window
curtain air bags
R in certain situations, if the system detects
that the vehicle will overturn
If the ETDs are triggered, you will hear a bang
and powder may also be released. In rare
cases the bang may temporarily affect your
hearing. The power emitted is generally not
hazardous to health. The 008A SRS indicator
lamp lights up. G
Warning
Pyrotechnic ETDs that were activated must be
replaced. For your safety, when disposing of the
pyrotechnic ETDs always follow our safety
instructions. These are available at any
authorized Sprinter Dealer.
SRS (Supplemental Restraint System)
Introduction SRS reduces the risk of occupants hitting the
vehicle interior
in

the event of an accident. In
addition, it can reduce the forces the
occupants are subjected to during an
accident.
SRS consists of:
R the 008A SRS indicator lamp
R air bags
R air bag control unit (with crash sensors)
R ETDs for the driver's and co-driver's seat
R seat belt force limiters, for the driver's and
co-driver's seat
008A indicator lamp The SRS system conducts a self-test when
the ignition is switched on and in regular
intervals while the engine is running. This
facilitates detection of system malfunctions.
The 008A SRS indicator lamp in the
instrument cluster comes on when the
ignition is switched on.
It goes out no later than a few seconds after
the engine has been started.
The SRS components are in operational
readiness when
the 008A

SRS indicator lamp
is not lit while the engine is running. G
Warning
The SRS self-check has detected a
malfunction if the 008A SRS indicator lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving36
Occupant safety
Safety

For your safety, we strongly recommend
having the system checked by an authorized
Sprinter Dealer immediately. Otherwise SRS
may not be activated when it is needed in an
accident, which
could
result in serious or fatal
injury. SRS might also deploy unexpectedly
and unnecessarily which could also result in
injury.
In addition, improper work on SRS creates a
risk of rendering SRS inoperative or causing
unintended air bag deployment. Work on SRS
must therefore be performed by qualified
technicians. Contact an authorized Sprinter
Dealer.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Sprinter Dealer for
details.
USA only: for detailed information, please
consult our Customer Assistance Center at
1-877-762-8267.
Safety guidelines for the seat belts, the
Emergency Tensioning Devices and the
air bags G
Warning
R Damaged seat belts

or seat belts that have
been subjected to stress in an accident
must be replaced and their anchoring
points must also be checked. Only use seat
belts which have been installed or supplied
by an authorized Sprinter Dealer.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check with your local
government’s disposal guidelines.
California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm.
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. R
Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do
not bleach

or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional paneling, seat
covers, badges etc. over the steering wheel
hub, co-driver's front air bag cover,
outboard sides of the seat backrests, door
trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep the area between air bags and
occupants free of objects (e.g. packages,
purses, umbrellas etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel or on the seat. Always keep both feet
on the floor in front of the seat.
R Improper repair work creates a risk of
rendering the SRS inoperative or causing
unintended air bag deployment. Work on
the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Sprinter Dealer.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be Occupant safety
37
Safety
Z

followed. These instructions are available
from any authorized Sprinter Dealer.
R Given the considerable
deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, we strongly
recommend that you inform the subsequent
owner that the vehicle is equipped with SRS.
Also refer them to the applicable section in
the Operator's Manual. Air bags
Important safety notes G
Warning
Air bags
are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags)
R side impacts (side impact air bags and
window curtain air bags)
R rollover (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities.
When the air bags are deployed, a small
amount of powder is released. The powder
generally does not

constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the airbag inflates,
then get fresh air by opening a window or
door. G
Warning
To reduce
the risk of injury when the front air
bags inflate, it

is very important for the driver
and co-driver to always be in a properly seated position and to wear their respective seat
belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the seat backrest.
Fasten your seat belt and make sure it is
properly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel
will

help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver’s seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver’s chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Sprinter Dealer.
R Do not lean your head or chest close to the
steering wheel or instrument panel.
R Keep hands on the outside of the steering
wheel rim. Placing hands and arms inside
the rim can increase the risk and potential
severity of hand/arm injury when the driver
front air bag inflates.
R Move the co-driver's seat as far as possible
away from the instrument panel when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
serious injuries or death should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt38
Occupant safety
Safety

R
independently of the front air bags
R independently of the Emergency
Tensioning Devices
The side impact air bags are generally not
deployed in the
event of a rollover, unless the
system detects high vehicle deceleration or
acceleration in a lateral direction and
determines that they can offer additional
protection to that provided by the seat belt.
The side impact air bags are not deployed in
side impacts which do not exceed the
system's deployment threshold.
Window curtain air bags G
Warning
Observe "Important safety notes"
(Y page 38).
The window curtain air bags enhance
protection for the head (but not the chest or
arms) of the

vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are installed in
the side of the roof frame above the front
doors. Window curtain air bags
0046 are deployed:
R on the side on which the impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R regardless of whether the co-driver's seat
is occupied
R whether or not the seat belt is fastened R
in the event
of a rollover where the system
determines that air bag deployment can
offer additional protection to that provided
by the seat belt
R independently of the front air bags
R independently of the Emergency
Tensioning Devices
The window curtain air bags will not deploy in
impacts which do not exceed the system's
preset thresholds. You will then be protected
by the seat belt, provided that it is fastened. Children in the vehicle
Important safety notes If an infant or child is traveling in the vehicle:
X
Secure the child using an infant or child
restraint system appropriate

to the age and
weight of the child.
X Make sure that the infant or child is
properly secured at all times while the
vehicle is in motion. G
Warning
When leaving the vehicle, always remove the
key from the

ignition lock. Always take the key
with you and lock the vehicle. Do not leave
children unattended in the vehicle, even if
they are secured in a child restraint system,
or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an accident and/or serious personal
injury.
Children could injure themselves on parts of
the vehicle or could suffer severe or fatal
injury due to extreme heat or cold.
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. This could cause, for example,
metal parts of the child restraint system to
become very hot. Touching these parts could
cause burns. Occupant safety
41
Safety Z

X
Move head restraint 0046 upwards.
X Install the "LATCH" child seat mount with
Top Tether. Comply with the
manufacturer's installation instructions
when doing so.
X Route Top Tether belt 0088 under head
restraint 0046 between both head restraint
bars.
X Hook Top Tether hook 008A of Top Tether
belt 0088 into Top Tether anchorage
0047.
Make sure that:
R Top Tether hook 008A is hooked into Top
Tether anchorage 0047

, as illustrated.
R Top Tether belt 0088 is not twisted.
X Tension Top Tether belt 0088

. Comply with
the manufacturer's installation
instructions when doing so.
X If necessary, push the head restraint back
down slightly. Make sure that the routing of
Top Tether belt 0088 is not impaired.
Child-proof locks for the rear doors G
Warning
Observe "Important safety notes"
(Y page 41). G
Warning
Children could open a rear door from inside
the vehicle. This could result in serious
injuries or an accident. Therefore, when
children ride in the rear always secure the rear
doors with the child-proof locks. You can use the child-proof locks in the doors
to secure the sliding door and the rear door
individually.
A door with an activated child-proof lock
cannot be opened from the inside. It can only
be opened from the outside if the vehicle is
unlocked.
Child-proof lock for the sliding door
Child-proof lock for the rear door
0046
Latch
0047 To activate
008A To deactivate
X To activate/deactivate: push latch 0046 in
the corresponding direction.
X Then, make sure that the child-proof locks
are working properly. Emergency exit
Emergency exit window
The vehicle may feature an emergency exit
window. The emergency exit window is
intended for use in an emergency only and Emergency exit
45
Safety Z

must not be opened unless the vehicle is
stationary.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
The emergency exit window is the first
window behind the driver's seat on the
driver's side.
It
is marked by the "Emergency
Exit" label. G
Warning
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the
vehicle occupants of the emergency exit
window and explain how to use it. Make
sure to explicitly point out the risks
described here.
R Only vehicle occupants who know how to
use the emergency exit window are
permitted to sit next to it.
R Access to the

emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing. G
Warning
To reduce the risk of accident or injury when
exiting the vehicle through the emergency
exit window, observe the following notes:
R Only open the emergency exit window
when the vehicle is stationary.
R Make sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window. The emergency
exit window must be held open by one
person.
R Pay attention to the traffic conditions and
make sure that there is sufficient space
when exiting through the emergency exit
window.
R Pay attention to

the traffic conditions when
exiting the vehicle. Also pay attention to the
vehicle height and the local surroundings.
Be especially careful if there are children in
the vicinity. G
Warning
An open or unlocked emergency exit window
can be torn from its anchorages when the
vehicle is in

motion and can thereby cause an
accident.
For this reason, always check the lock and the
locking pins of the emergency exit window
before driving off.
Never open the emergency exit window while
the vehicle is in motion.
! Make sure there is sufficient clearance
when opening the emergency exit window.
Hold the open window in position. You
could otherwise damage the emergency
exit window.
X To open: turn both handles 0046
to a vertical
position. Locking pins 0047 will break in the
process.
The window is unlocked.
X Swing the window outwards by the handles
and hold
it

in this position. Make sure there
is sufficient clearance when doing so.
X To close: close the window.46
Emergency exit
Safety

X
Turn both handles 0046 to a horizontal
position. Make sure that locks 008A are in
front of the window frame on the inside.
The window is locked.
X Replace locking pins 0047 before
beginning a
new journey at the latest.
You may obtain information about this from
any authorized Sprinter Dealer. Driving safety systems
Important safety notes
G
Warning
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws

of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary, snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
Overview
In this section,

you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R ESP ®
(Electronic Stability Program)
R ASR (Acceleration Skid Control)
R EBD ( Electronic Brake force Distribution) ABS (Anti-lock Braking System)
Important safety notes G
Warning
Observe "Important safety notes"
(Y page 47). G
Warning!
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal reduces the braking effect.
ABS regulates brake pressure in such a way
that the wheels do not lock during braking.
This allows you

to maintain the ability to steer
your vehicle.
ABS works from a speed of about 3 mph
(5 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even when you only brake gently.
The 0031 warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking If ABS intervenes when braking, you will feel
a pulsating in the brake pedal.
If the
0067 warning lamp flashes, this may
indicate dangerous road conditions and Driving safety systems
47
Safety Z

Before driving off, make sure that the partition
sliding door is closed and that the lock is
engaged. G
Warning
Make sure that nobody can become trapped
as you close the partition sliding door.
Opening/closing the partition sliding
door from the cab X
To open: turn the key anti-clockwise 008A.
The sliding door is unlocked.
X Slide the sliding door to the stop in the
direction of arrow 0047

.
X To close: slide the sliding door in the
direction of arrow 0046 until it engages.
The sliding door can be locked using the
key.
Opening/closing the partition sliding
door from the load compartment X
To unlock: press the catch in the direction
of arrow 008A.
The sliding door is unlocked.
X Slide the sliding door to the stop in the
direction of arrow 0046.
X To close: slide the sliding door in the
direction of arrow 0047 until it engages. Opening/closing the windows
Side windows You can open and close the side windows
electrically.
Reset the side windows if there has been a
malfunction or an interruption in the voltage
supply (
Y page 61). G
Warning
Make sure that nobody can become trapped
between the side window and the door frame
when a side window is opened. Do not touch
or lean against the side window during the
opening procedure. You could become
trapped between the side window and the
door frame as the side window moves down.
If there is a risk of becoming trapped, release
the switch or pull the switch upwards to close
the side window again. G
Warning
Make sure that nobody can become trapped
as you close the side windows. If there is a
risk of somebody becoming trapped, release
the switch or push the switch again to reopen
the side window. 60
Opening and closing
Controls

Control panel (example, driver's door)
0046
Power window, left
0047 Power window, right
X Turn the key to position 2 in the ignition
lock.
X To open/close: pull or press switch 0046
or 0047 until the window has reached the
desired position.
If you press the switch beyond the pressure
point and then release it, the window opens
automatically. To stop the movement, press
or pull the switch again. G
Warning
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be
severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing
vehicle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. Resetting the side windows
Reset the side windows if there has been a
malfunction or an interruption in the voltage
supply.
X
Pull the two power window switches and
hold for approximately one second after
closing the side window. Anti-theft systems
Immobilizer
The immobilizer prevents the vehicle from
being started without the correct key.
When leaving the

vehicle, always take the key
with you and lock the vehicle. The engine can
be started by anyone if the key is left inside
the vehicle.
X To activate: remove the key from the
ignition lock.
X To deactivate: insert the key into the
ignition lock and turn to position 2.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer

may be defective.
Contact an authorized Sprinter Dealer or
call 1-877-762-8267 (USA) or
1-800-387-0100 (Canada). Anti-theft alarm system (ATA)
If the alarm system is armed, a visual and
audible alarm is

triggered when the following
are opened:
R a door
R the hood
The alarm is not switched off, even if you
close the open door that triggered it, for
example. Anti-theft systems
61
Controls Z