towing MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Useful information
............................136
Breaking-in notes .............................. 136
Driving ............................................... 136
Automatic transmission ...................142
Refueling ............................................ 145
Parking ............................................... 149
Driving tips ........................................ 151
Driving systems ................................ 159
Working mode ................................... 172
Towing a trailer ................................. 173 135Driving and parking

Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can-
not be heard. The on-board voltage is too low. The battery is too weak or dis-
charged.
X Jump-start the vehicle (Y page 276).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can-
not be heard. The battery is discharged or faulty.
X Check the battery for damage.
X Charge the battery (Y page 263).Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage.
i Be sure to observe the instructions in the
"Tow-starting and towing away" section
(Y page 277). Selector lever
005D
Park position with parking lock
005E Reverse gear
005C Neutral
005B Drive
The display in the instrument cluster shows
the present selector lever position or the cur-
rent shift range:
R on vehicles with steering wheel buttons
(Y page 187)
R on vehicles without steering wheel buttons
(Y page 182) 142
Automatic transmissionDriving and parking

X
To derestrict the shift range: press and
hold the selector lever towards D+until D
D
appears in the display again.
The automatic transmission shifts from the
current shift range directly to D.
X To select the optimum shift range: press
and hold the selector lever to the left
towards D–.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic
transmission will shift down one or more
gears. Shift ranges
When the selector lever is in position Dyou
can restrict or derestrict the shift range for
the automatic transmission.
X To derestrict/restrict the shift range:
press the selector lever briefly to the right
towards D+or left towards D–.
The display shows the selected shift range.
The automatic transmission shifts only as
far as the relevant gear.
i If the maximum engine speed for the
restricted shift range is reached and you
depress the accelerator pedal, the auto-
matic transmission will not shift up. Driving situations
0038
Use the braking effect of the engine
on steep downhill gradients and for
driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions 0037
Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches. Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R lots of throttle: later upshifts
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Maneuvering Maneuvering in a tight space:
X Control the vehicle's speed by braking
carefully.
X Depress the accelerator pedal slightly and
evenly.
i You can shift back and forth between
drive position Dand reverse gear Rat low
speeds without applying the brakes. This
can help you, for example when rapidly
maneuvering the vehicle or rocking it out of snow or slush.
Towing a trailer X
Drive at moderate engine speeds on steep
uphill gradients.
X Depending on the uphill or downhill gradi-
ent, shift down to a shift range adapted to
the driving situation (Y page 144), even if
cruise control is activated. 144
Automatic transmissionDriving an
d parking

X
Apply the parking brake.
X Turn the key to position 0in the ignition
lock and remove it.
The immobilizer is activated.
X Secure the vehicle to prevent it from rolling
away (Y page 149). Wheel chock
Use the wheel chock or a similar object to
prevent the vehicle from rolling away, e.g.
when parking or changing a wheel. Wheel chock in the load/passenger compartment
X To remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable 0043down a little and remove it from
retainer 0044.
X Remove the chock.
i When stowing the wheel chock, make
sure that restraining cable 0043is holding it
securely in retainer 0044. Wheel chock to the rear of the chassis on the left
side of the vehicle (example) X
To remove the wheel chock on Cab
Chassis: pull the locking springs down and
remove the wheel chock.
i When stowing the wheel chock, make
sure that it is secured in the retainer with
the locking springs. Parking the vehicle for a long period
If you park your vehicle for longer than
three weeks: R connect the batteries to a trickle charger or
R disconnect the vehicle's starter battery or
R switch off the electrical system using the
battery main switch (Y page 137) and
R disconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's
condition of charge every three weeks, since standby power consumption can drain the
battery. If the battery voltage is lower than
12.2 V,the battery must be charged. Other-
wise, the battery may be damaged by exhaus-
tive discharging.
Be sure to observe the notes on disconnect-
ing and charging the batteries under "Bat-
tery“ (Y page 258). You can obtain informa-
tion about trickle chargers from a qualified
specialist workshop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a result of lack of use. In this event, consult a
qualified specialist workshop. Driving tips
General notes
Important safety notes G
WARNING
The driver's attention to the road must always be his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a telephone Driving
tips
151Driving an d parking
Z

When you return from your journey, and as
close to the border as possible, you will need
to:
R remove the adhesive surfaces from your
halogen headlamps and clean the glass of
the headlamps if necessary
R have the Bi-Xenon headlamps reset to
asymmetrical low beam at a qualified spe-
cialist workshop Transport by rail
Transporting your vehicle by rail may be sub-
ject to certain restrictions or require special
measures to be taken in some countries due
to varying tunnel heights and loading stand-
ards.
You can obtain further information from any
authorized Sprinter dealer. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads. Downhill gradients !
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
On long and steep downhill gradients, you
should change down to shift range 0048or0047
in good time. This should be observed in par- ticular when driving with a laden vehicle and
when towing a trailer.
i You must also change the shift range in
good time when cruise control is switched
on.
You thereby make use of the braking effect of the engine and do not have to brake as oftento maintain the speed. This relieves the load
on the service brake and prevents the brakes
from overheating and wearing too quickly.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy load, do not stop the vehicle immediately.
Drive on for a short while. The brakes are
cooled down more quickly in the airflow.
Wet road surfaces If you have been driving for a long time in
heavy rain without braking, there may be a
delayed response when you first apply the
brakes. This may also occur after driving
through a car wash or deep water. 154
Driving tipsDriving and parking

0043
Yellow indicator lamp/red warning lamp
If yellow indicator lamp 0043lights up:
R you are driving at less than 20 mph
(30 km/h)
R Blind Spot Assist is deactivated
R Blind Spot Assist is malfunctioning
R there is no clear warning, depending on the
situation
Blind Spot Assist is active from a speed of
20 mph (30 km/h). If a vehicle is detected in
the blind spot monitoring range, red warning
lamp 0043on the corresponding side lights up.
This warning occurs when a vehicle enters the blind spot monitoring range from behind or
from the side. When you overtake a vehicle,
the warning only occurs if the difference in
speed is less than 14 mph (22 km/h).
Yellow indicator lamp 0043goes out if reverse
gear is engaged. Blind Spot Assist is then
deactivated.
The brightness of the indicator/warning
lamps is adjusted automatically according to
the ambient light.
Collision warning
If a vehicle is detected in the monitoring range of Blind Spot Assist and you switch on the
corresponding turn signal, a double warning
tone sounds once. Red warning lamp 0043
flashes. If the turn signal remains on, detec-
ted vehicles are indicated by the flashing of
red warning lamp 0043. There are no further
warning tones. Activating/deactivating Blind Spot Assist
i Blind Spot Assist is activated when you
switch on the ignition.
X Turn the key to position 2in the ignition
lock.
Warning lamps 0043in the exterior mirrors
light up red for approximately 1.5 seconds
and then turn yellow.
X To deactivate: press the button in
the center console (Y page 37).
The yellow indicator lamp in exterior mir-
ror 0043first flashes and then lights up con-
tinuously.
X To activate: press the button in the
center console again (Y page 37).
The yellow indicator lamp in exterior mir-
ror 0043flashes initially. If you exceed
20 mph (30 km/h) while driving, the yellow
indicator lamp in exterior mirror 0043goes
out.
Towing a trailer
If you attach a trailer, make sure that you have
correctly established the electrical connec-
tion. This can be accomplished by checking
the trailer lighting. Blind Spot Assist is deac-
tivated as a result. The indicator lamp in the
exterior mirrors lights up yellow.
On vehicles with steering wheel buttons, the
Blind Spot Assist Deactivated
Blind Spot Assist Deactivated mes-
sage also appears in the display.
Lane Keeping Assist General notes
Lane Keeping Assist monitors the area in
front of your vehicle by means of a camera at
the top of the windshield. Lane Keeping Assist detects lane markings on the road and warns you before you leave your lane unintention-
ally. Driving systems
165Driving and parking Z

X
Press the 0069button.
If PARKTRONIC is deactivated, the indica-
tor lamp in the switch lights up.
Towing a trailer PARKTRONIC detects a coupled trailer if your
vehicle is equipped with the corresponding
electrical installations for trailer towing.
PARKTRONIC is deactivated for the rear area when you establish an electrical connection
between your vehicle and a trailer. If you use
an adapter for the socket, remove it from the socket after detaching the trailer. Otherwise,
PARKTRONIC remains deactivated for the
rear area.
Remove a detachable trailer coupling if it is no longer required. PARKTRONIC measures the
minimum detection range to an obstacle fromthe bumper, not the ball coupling. 170
Driving systemsDriving and parking

ADR is automatically deactivated if:
R you release the parking brake.
R the brake pedal is depressed.
R the vehicle moves.
R the control unit detects a malfunction.
Setting the working speed X
Activate ADR.
X To increase: press the0091button.
X To decrease: press the0092button. Towing a trailer
Notes on trailer towing
Important safety notes G
WARNING
Installing an unsuitable ball coupling may
result in overloading of the trailer tow hitch
and the rear axle. This applies especially if the ball coupling in question is longer or angled
differently. This could seriously impair the
driving characteristics and the trailer can
come loose. There is a risk of an accident.
You should only ever install a ball coupling
that has the permissible dimensions and that
is designed to meet your trailer-towing
requirements. Do not modify the ball coupling
or the trailer tow hitch. G
WARNING
If you use a ball coupling that is not approved for your vehicle, it may cause excessive strain on the trailer tow hitch. This can cause dam-
age to the vehicle and the trailer may come
loose during the journey. The handling may be
impaired and the rear axle may be overloaded.
This may lead to an accident involving serious
or even fatal injury.
Therefore note the following:
R Only install a ball coupling that is approved
for your vehicle.
R Before the journey, make sure that the ball
coupling is correctly installed and secured.
To do this, observe the operating instruc-
tions of the ball coupling manufacturer.
R Do not make any modifications to the ball
coupling or the trailer tow hitch.
You must observe the operating instructions
of the trailer tow hitch or ball coupling manu-
facturer. G
WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal- lation instructions. Make sure that the ball
coupling is correctly installed and secured
before every journey. G
WARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The vehi- cle/trailer combination could even rollover.
There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
Always observe the operating instructions
provided by the manufacturers of the trailer
coupling and the ball coupling.
Couple and decouple the trailer carefully.
When backing up the towing vehicle, make Towing a trailer
173Driving and parking Z

sure nobody is standing between the vehicle
and the trailer.
A trailer which is incorrectly coupled to the
towing vehicle could break away. A correctly
coupled trailer must be positioned horizon-
tally behind the towing vehicle.
Ensure that the following weights are not
exceeded:
R the permissible noseweight
R the permissible trailer load
R the permissible rear axle load of the towing
vehicle
R the permissible gross weight of both the
towing vehicle and the trailer
R the permissible gross combination weight
The applicable permissible values that may
not be exceeded can be found:
R in your vehicle documents
R on the type plates for the trailer tow hitch
R on the type plates for the trailer
R on the vehicle identification plate
(Y page 316).
Where the values differ, the lowest is valid.
You will find values approved by the manu-
facturer on the identification plates and those
for the towing vehicle in the "Permissible
trailer loads and trailer drawbar noseweights"
section (Y page 177).
Your vehicle behaves differently with a trailer than without one.
The vehicle/trailer combination:
R is heavier
R is restricted in its acceleration and gradi-
ent-climbing capability
R has an increased braking distance
R is more susceptible to strong crosswinds
R requires more sensitive steering
R has a larger turning circle
This may impair the handling characteristics. When towing a trailer, always adjust your
speed to suit the road and weather condi-
tions. Drive carefully. Maintain a safe dis-
tance. If you require any further explanation of the
information contained in the Operator's Man-
ual, please contact an authorized Sprinter
dealer.
General notes R
Observe the legally prescribed maximum
speed for vehicle/trailer combinations in
the relevant country, state or Canadian
province. Before setting off, check the vehi-
cle documents of the your trailer to find out
the permissible maximum speed.
This reduces the risk of accidents.
R Install only an approved trailer coupling on
your vehicle. Only use a ball coupling that is
approved for your vehicle and Sprinter
trailer tow hitch. More information on the
availability, mounting and installation of the
trailer electrics is available at any qualified specialist workshop.
R The turn signals on the trailer are only guar-
anteed to function when incandescent
bulbs are used. You can obtain more infor-
mation about installing the trailer electrics
at any qualified specialist workshop.
R The trailer coupling is one of the most
important vehicle parts with regard to road
safety. The notes on operation, care and
maintenance issued by the manufacturer
should be observed.
R The bumpers of your vehicle are not suita-
ble for installing detachable trailer cou-
plings.
R Do not attach rented trailer tow hitches or
other detachable trailer tow hitches to the
bumper.
R Minimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
Weight information can be found in the “Per-
missible trailer and drawbar noseweights”
section (Y page 177).
i The height of the ball neck changes
according to the load on the vehicle. If this 174
Towing a trailerDriving and parking

is case, use a trailer with a height-adjusta-
ble trailer drawbar.
Driving tips The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for vehi-
cle/trailer combinations in the relevant coun-
try, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer and it will
consume more fuel.
On long, steep downhill slopes you must
select shift range 3,2or 1in good time.
i This also applies if cruise control is acti-
vated.
This enables you to utilize the engine's brak-
ing effect and you do not need to brake so
heavily to keep the correct speed, which pro-
tects the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need to brake additionally, to
not depress the brake pedal constantly, but
periodically.
Driving tips If the trailer begins to swing from side to side:
X Do not accelerate.
X Do not counter-steer.
X Brake if necessary.
i You can reduce the risk of the trailer
swinging and rocking by retrofitting anti-
roll bars or trailer stability programs. More information is available from your author-
ized Sprinter Dealer.
R Maintain a greater distance than you would
when driving without towing a trailer.
R Avoid sudden braking. Apply the brakes
gently at first to allow the trailer brake to overrun. Then, increase the brake force
quickly.
R The figures for the gradient climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note
that the power output of the engine, and
with it its gradient climbing capability,
decrease with increasing altitude. Coupling up a trailer
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is equip- ped with an anti-lock brake system. Doing
so will result in a loss of function of the
brake systems of both the vehicle and the
trailer. Trailer coupled ready for use
X Make sure the selector lever of the auto-
matic transmission is in position P.
X Apply the parking brake of the vehicle.
X Close all doors.
X Position the trailer horizontally behind your
vehicle.
i The height of the ball neck changes
according to the load on the vehicle. In this
case, use a trailer with a height-adjustable
trailer drawbar.
X Couple the trailer.
X Establish all electrical and other connec-
tions to the trailer. When doing so, hook the
breakaway cable of the trailer into eye-
let 0043 on the ball coupling. Towing a trailer
175Driving and parking Z