clock MERCEDES-BENZ V-CLASS MPV 2021 User Guide

R
The ignition is switched off.
R The front left-hand door is open.
% Do not
get ba ckinto theve hicle during the
re fuelling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids
(/ page 269). #
Open fuel filler flap 1. #
Turn fuel filler cap 2anti-clockwise and
re mo veit. #
Close all vehicle doors topreve nt fuel
va pours from entering theve hicle interior. #
Comple tely slide thefiller neck of the pump
nozzle into theta nk, hook in place and refuel. #
Fillthe fuel tank only until the pump nozzle
switches off. #
Replace fuel filler cap 2and turn it clock‐
wise.
Yo u will hear a click when the fuel filler cap is
closed full y. #
Open the front left-hand door. #
Close fuel filler flap 1.
% Ve
hicles with a diesel engine and incor‐
re ct fuelling pr otector against refuelling
with petrol: thefiller neck is designed for
re fuelling at diesel filling pumps for
passenger vehicles.
% Ve
hicles with a diesel engine without an
incor rect fuelling pr otector: refuelling pre‐
fe rred at diesel filling pumps for passenger
ve hicles. Ho wever,yo u can also refuel at a
diesel filling pump for lor ries.
% If
th e fuel tank has been run comple tely dr y,
to p up with at least 5 l of fuel. Before starting th
e engine again: switch on the ignition three
or four times.
% Ve
hicles that can use a mixture of fuels can
be recognised bythest icke r "Ethanol up to
E85!" on the fuel filler flap. Ad
Blue ® Note
s onAdBlue ®
Ad Blue ®
is a wate r-soluble fluid forth eex haust
ga s af tertre atment of diesel engines. In order for
th eex haust gas af tertre atment tofunction prop‐
er ly, only use AdBlue ®
in accordance with
ISO 222 41 .
Ad Blue ®
has thefo llowing properties:
R non-t oxic
R colourless and odourless
R non-flammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Fill the
Ad Blue ®
tank only in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
aw ay from chil‐
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughly.
Drink plenty of water.Seek medical attention at
once.
Obser vethe no tes on the operating fluid AdBlue ®
(/ page 272).
Ad Blue ®
av ailability:
R AdBlue ®
can be topped up at a qualified spe‐
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
R AdBlue ®
is available at numerous filling sta‐
tions via AdBlue ®
filling pumps.
R Alternatively, AdBlue ®
is available at qualified
specialist workshops, e.g. a Mercedes-Benz
Service Centre, and at numerous filling sta‐
tions as an AdBlue ®
re fill canis ter or AdBlue ®
re fill bottle.
% Ensure
the connection between there fill con‐
ta iner and vehicle filler neck does not drip. 14 8
Driving and pa rking

Calling up
theAd Blue ®
ra nge and AdBlue ®
fill
le ve l display
On-board computer:
4 Service 5
AdBlue
Ad Blue ®
freezes at a temp erature of appr ox‐
imately -11 °C. The vehicle is equipped with an
Ad Blue ®
preheating sy stem at thefa ctor y.This
means that winter operation is also ensured for
te mp eratures below -11 °C. If youto p up AdBlue ®
at temp eratures below -11 °C, theAd Blue ®
level
in the instrument clus ter may not be displa yed
cor rectl y.Ifth eAd Blue ®
is frozen, drive for at
least 20 minutes and then park theve hicle for a
minimum of 30 seconds, so that the le vel is cor‐
re ctly displa yed. In extreme winter conditions,
th e time needed todetect the amount topped up
may be considerably longer. Park theve hicle in a
wa rm garage tospeed up this process. #
Call up the menu.
The multifunction display will show the
Ad Blue ®
leve l.
To pping up AdBlue ®
* NOTEEngine damage due toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill th e fuel
ta nk. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill conta iner. #
Avoid car rying AdBlue ®
re fill conta iners
permanently in theve hicle. *
NOTEOver filling theAd Blue ®
tank due to
th eve hicle standing at an angle The
AdBlue ®
tank can only be filled as inten‐
ded when theve hicle is par ked on a le vel sur‐
fa ce. This way,va riations in thefilling amount
are avoided.
When filling there ser voir when theve hicle is
st anding at an angle, there is a risk of overfill‐
ing. This may damage exhaust gas af tertre at‐
ment components. #
Park theve hicle on a le vel sur face tofill
th eAd Blue ®
tank. Re
quirements
R The auxiliary heating is switched off.
R The ignition is switched off.
R The front left-hand door is open.
The following messages that appear in succes‐
sion in the multifunction display indicate that you
need torefill th eAd Blue ®
tank:
R Refill AdBlue See Owner's Manual
The AdBlue ®
tank has dropped tothere ser ve
le ve l.
R Refill AdBlue Emer. oper. in XXX km See Own-
er's Manual
The low AdBlue ®
leve l will result in limited
per form ance af terth ere maining dis tance dis‐
pl ay ed has been driven. Top up AdBlue ®
as
qu ickly as possible.
R Emergency operation: 20 km/h No start in
XXX km See Operating Instructions
The vehicle speed is limited toappr oximately
20 km/h. You will on lybe able todrive the
ve hicle the dis tance shown. Subsequently, it
will no longer be possible tostart the engine.
R Refill AdBlue Engine start not possible
The vehicle can no longer be star ted.
Yo u can also ha vetheAd Blue ®
fill le vel and the
Ad Blue ®
ra nge displ ayed (/ page149).
Opening theAd Blue ®
filler cap #
Open the front door on the left-hand side and
fo ld out filler flap 1. #
Close all vehicle doors topreve nt ammonia
va pours from entering theve hicle interior. #
Turn blue AdBlue ®
filler cap 2anti-clockwise
and remo veit.
Fu elfiller cap 3forth e fuel remains closed. Driving and parking
14 9

Information about Mercedes PRO (Mercedes
me)
Mercedes-Benz Vans vehicles support thefo llow‐
ing telematics solutions depending on what is
selec ted:
R Mercedes PRO
R Mercedes me
When you ha veregis tere d and logged in with a
user account tothe Mercedes PRO Portal or
Mercedes me Portal, then services and of fers
from Mercedes-Benz Vans will be available to
yo u.
Av ailability of Mercedes PRO is countr y-depend‐
ent. You can check theav ailability of Mercedes
PRO in your country in the Mercedes PRO Portal:
http://www.mercedes.pro
Av ailability of Mercedes me is countr y-depend‐
ent. You can check theav ailability of Mercedes
me in your country in the Mercedes me Portal:
http://www.mercedes.me
Fo r more information on Mercedes PRO or
Mercedes me contact a Mercedes-Benz service
centre or visit the Mercedes PRO Portal or
Mercedes me Portal. Information about Mercedes PRO connect
(Mercedes me connect)
Mercedes PRO connect or Mercedes me connect
is the connectivity product from Mercedes-Benz
th at intelligent lyconnects your vehicle with your
smartphone, your tablet or your PC. You can then
call up diverse information about your vehicle at
any time, forex ample, or control specific vehicle
functions remo tely.
Among stothers, Mercedes PRO connect or
Mercedes me connect pr ovide thefo llowing serv‐
ices:
R Breakdown Management (breakdown assis‐
tance call button)
In theeve nt of a breakdown, you can use the
breakdown assis tance call button in theove r‐
head control panel tomake a call tothe
Mercedes-Benz Cus tomer Centre
(/ page 192).
Yo u can also select a menu ent ryinthe multi‐
media sy stem (/ page191).
R Info call/General question about your vehicle
(Info call button), if available Use
the Info call button in theov erhead con‐
trol panel tomake a call tothe Mercedes-
Benz Cus tomer Centre (/ page192).
R Mercedes-Benz Emer gency call sy stem (SOS
button)
Use the0053 button (SOS button) in the
ov erhead cont rol panel tomake a call tothe
Mercedes-Benz emergency call centre
( / page 192).
R Accident Recovery
Ac cident Recovery isavailable foryo u as a
supplement tothe Mercedes-Benz emer gency
call sy stem. If desired, at the conclusion of an
emer gency call, your call is forw arded tothe
Mercedes-Benz Cus tomer Centre, so you can
ha ve your vehicle towe daw ay toa Mercedes-
Benz service centre, forex ample
(/ page 192).
The Mercedes-Benz Cust omer Centre andthe
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the clock forth e use of the
services. Obser vethe legal requ irements forthe
country in whi chyou are stay ing.
To use the services in your vehicle, thefo llowing
conditions must be me t:
R Your vehicle is in an area with suf ficient GSM
network co verage.
R The ignition is switched on.
More information on Mercedes PRO and
Mercedes PRO connect and thera nge of services
of fere d can be found in the Mercedes PRO sup‐
plement at: https://moba.i.daimler.com/
mar kets/ece-r ow/baix/truc ks/mercedespro/
en_GB/index.html
Fu rther information about Mercedes me and
Mercedes me connect and thera nge of services
of fere d can be found in the Mercedes me supple‐
ment at: https://moba.i.daimler.com/mar kets/
ece-r ow/baix/ca rs/connectme/en_GB/
#emotions/S tartseite.html Calling
the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes PRO connect orMercedes me
connect.
Wi th your appr oval, theve hicle transmits the
re qu ired data tothe Mercedes-Benz Cus‐ Mercedes PRO
191

Example: cap and coolant
expansion reser voir
Checking the coolant le vel #
Slowly turn the cap 1ofthe coolant expan‐
sion reser voir2 half a turn anti-clockwise
and allow overpressure toescape. #
Turn cap 1further and remo veit.
The coolant le vel is cor rect in thefo llowing cases:
R uptomar ker bar 3when the engine is cold
R ifth e engine is warm, up to1.5 cm over
mar ker bar 3
To pping up the coolant
Only use coolant appr ovedfo r Mercedes-Benz to
avo id damaging the engine cooling sy stem. #
Refe rto the information on coolant
(/ page 274). #
Refill th e coolant up tothe mar ker bar 3in
th efiller opening of the coolant expansion
re ser voir2. #
Replace cap 1and tighten in a clockwise
direction. #
Start the engine. #
Set thete mp erature in theve hicle interior to
th e maximum output on the cont rol panel of
th e climate cont rol. #
After about five minutes, switch off the
engine again and allow it tocool down. #
Che ckthe coolant le vel again and top up the
coolant if necessar y. Fi
lling up the windscreen washer sy stem &
WARNING Risk offire and injury from
windscreen washer concentrate
Wi ndscreen washer concentrate is highly
fl ammable. #
Avoid fire , naked flames, smoking and
th e creation of spar kswhen using wind‐
screen washer concentrate. &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. *
NO
TEDama getotheex terior lighting
due tounsuitable windsc reen washer
fl uid Uns
uitable windsc reen washer fluids may
damage the plastic sur face of theex terior
lighting. #
Only use windscreen washer fluids that
are also suitable for use on plast ic sur‐
fa ces, e.g. MB SummerFit or MB Winter‐
Fit. To
pping up the washer fluid Wa
sher fluid reser voir (e xamp le) #
Obser vethe no tes on windshield cleaning
agents (/ page275). 226
Maintenance and care

#
Turn theke yto position 005Ainthe ignition lock
and remo veit from the ignition loc k. #
Use the parking brake tosecure theve hicle
against rolling away. #
Secu retheve hicle bythe wheels. To
wing eyesto rage location The
towing eye is located in theve hicle tool kit
(/ page 247). Fi
tting/ removing the towing eye Fi
tting and removing the front towing eye
* NO
TEDama getotheve hicle due to
incor rect use of theto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. Fixture
forth e front towing eyeinthe bumper #
Take theto wing eye and scr ewdriver from the
ve hicle tool kit (/ page247).
Fi tting #
Press the ar row on co ver1 and remo ve
co ver1 from the opening.
Yo u will see thefixture forth eto wing eye. #
Screw intheto wing eye clockwise tothe
st op. #
Insert the scr ewdriver into theto wing eyeand
tighten theto wing eye. #
Stow th e screwdriver in theve hicle tool kit.
Re moving #
Remo vethe scr ewdriver from theve hicle tool
kit. #
Insert the scr ewdriver into theto wing eyeand
turn theto wing eye anti-clockwise. #
Unscr ewand remo vetheto wing eye. #
Insert co ver1 with the lug at theto p and
press it in at the bottom until it engages. #
Stow th eto wing eye and the scr ewdriver with
th eve hicle tool kit.
Re ar towing eye Re
ar towing eye under the bumper #
When towing away ortow- starting a vehicle,
attach theto wing device torear towing eye
2 . #
Ifth eve hicle is equipped with a trailer tow
hitch, attach theto wing device tothe trailer
to w hit ch (/page 277). #
Obse rveth e no tes on permissible towing
me thods (/ page242). To
w starting vehicle (eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in
the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Obser vethe no tes and information on start‐
ing assis tance (/ page 237). 246
Breakdown assis tance

#
If necessar y,fold up there ar seat. #
Turn topro tary catch 1clockwise and bot‐
to m rotary catch 1anti-clockwise. #
Remo vecover2.
Re moving the vehicle tool kit and ja ckfrom
th eto ol holder St
ow age compartment with tool holder #
Remo vecla mp ing stra p4. #
Lift off tool holder co ver3. #
Carefully pull theve hicle tool kit and jack
upwards out of thestow age compartment.
Lift the jack slightly before removing it and
turn it toa diagonal position in thestow age
compartment.
St ow ing theve hicle tool kit and the ja ck #
Before stowing, wind the jack tothe fully
closed position and place it so that the hand‐
wheel is facing forw ards and the plate is
fa cing in wards. #
Place the jack and vehicle tool kit into the
to ol holder. #
Replace co ver3 oftheto ol holder. #
Tighten clamping stra p4.
Closing thesto wage compa rtment #
Put on co ver2. #
Turn topro tary catch 1anti-clockwise and
bottom rotary catch 1clockwise. #
Fold down there ar seat. 248
Breakdown assis tance

All-wheel drive
see 4MATIC
Ambient lighting Setting (MBUX multimedia sy stem)..... 111
Android Auto
see Smartphone integration
Animals Pets in theve hicle................................ 48
Anti-lock braking sy stem
see ABS (anti-lo ckbraking sy stem)
Anti-skid chains
see Snow chains
Anti-theft ala rmsystem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilise r.......................................... 66
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Anticipatory occupant pr otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
Anticipatory occupant pr otection
sy stem
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
Apple CarPlay ®
see Smartphone integration
Aq uaplaning............................................ 13 9
Armrest Stow age compartment......................... 97
Asht ray
Re ar passenger compartment............ 102
Use (front centre console).................. 101
Assistance graphic (on-board com‐
puter)...................................................... .183
Assistance sy stems
see Driving saf ety sy stem
ASS YST
see ASS YST PLUS service inter val display
ASS YST PLUS se rvice inter val display
Displaying the service due dat e......... 220
Fu nction/no tes.................................. 220
Non-ope rational times wi th the
battery disconnec ted.......................... 221
Re gular maintenance work................. 220
Special service requ irements............ .220
ATA (Anti-Theft Alarm sy stem)
Fu nction............................................... 67
Interior motion sensor function............ 68 Priming and deactivating
the inte‐
ri or motion sensor................................ 68
Priming and deactivating tow- aw ay
pr otection............................................. 67
St opping the alarm............................... 67
To w- aw ay protection function............... 67
At tachments............................................ .17
AT TENTION ASSI ST
Fu nction............................................. 172
Switching on/of f................................ 172
Sy stem limitations.............................. 172
Au thorised workshop
see Qualified specialist workshop
Au tomatic co-driver airbag shu toff
Fu nction of co-d rive r airbag shutoff..... 33
Au tomatic dipped beam ........................105
Au tomatic distance adjustment
see Active Dis tance Assi stDISTRONIC
Au tomatic engine start (ECO start/
sto p function)........................................ .140
Au tomatic engine stop (ECO start/
sto p function)........................................ .140
Au tomatic front passen ger front air‐
bag shu toff
PA SSENGER AIR BAG indicator lamp... .34
Au tomatic measures af ter an acci‐
dent........................................................... 36
Au tomatic transmission
DIRECT SELECT le ver......................... 14 2
Drive prog ram displa y......................... 14 5
Drive prog rams................................... 14 4
DY NA MIC SELECT switch................... 14 4
Engage pa rkposition.......................... 14 3
Engaging drive position...................... 14 3
Engaging neutral................................. 14 3
Engaging reve rsege ar....................... .143
Kickdown............................................ 14 5
Manual shifting................................... 14 5
Re stricting the shift rang e.................. 14 3
Selecting the drive prog ram............... 14 5
St eering wheel gearshift paddles.......1 45
Tr ansmission position displa y............. 14 2
Tr ansmission positions....................... 14 2
Au xiliary heating
No tes.................................................. 12 6
Au xiliary warm-air heater
Fu nction............................................. 13 0
Operating the switch clock................. 131
Overvie w,timer.................................. 13 0
Problems............................................ 13 4
Setting the switch-on time.................. 131312
Index

Smartphone
see Smartphone integration
see Telephone
Sma rtphone integ ration
Overview............................................ 207
Snow chains........................................... 250
Soc ket (12 V)
Fr ont centre console.......................... 102
Re ar.................................................... 103
Soc ket (230 V)
Re ar.................................................... 103
Software update System updates..................................1 97
Sound menu Functions overview............................. 211
Spare wheel Fitting/removing................................2 65
No tes.................................................2 65
Speciali stwo rkshop
see Qualified specialist workshop
Specific absor ption rate .......................... 19
Speed limitation, winter tyres Setting................................................1 60
Speedome ter.......................................... 180
St andard
see Lane Keeping Assist
St anding light......................................... 105
St anding/parking lights
Re placing light sources.......................1 12
St arting assi stance
see Jump -sta rt connection point
St arting-o ffaid
see Hill start assist
St ationary heater
see Auxilia ryheating
St ationary heating
see Auxilia rywa rm-air hea ter
St ationary heating/ventilation
Displ ays (remo tecontrol)................... 12 9
Setting (remo tecontrol)............. 128, 13 2
St ationary heating/ventilation
see Auxilia rywa rm-air hea ter
see Hot-water auxiliary heater
Ste ering wheel
Ad justing.............................................. 96
Ste ering wheel gearshift paddles......... 14 5
Ste ering-wheel but tons ............................. 8 St
op/start function
see ECO start/ stop function
St opping the ala rm(ATA ) ......................... 67
St ow age comp artment in there ar
Jack .................................................... 247
Ve hicle tool kit.................................... 247
St ow age space
Glasses compartment.......................... 97
Suggestions Configuring......................................... 197
Sulphur content.....................................2 70
Summer tyres ......................................... 24 9
Sur round lighting
Switching on/of f................................ 11 0
Suspension see AIRMATIC
SV HC (substances of very high con‐
cern) .......................................................... 23
Switch clock Overview............................................ 13 0
Switch-off delay time Exterior............................................... 11 0
Interior................................................ 111
Switching on the ignition ...................... 13 6
Switching seat heating on/off ................94
Switching the A/C function on/off ......12 2
Switching there ar window heater
on/off...................................................... 12 5
Switching there set function on/off
(control panel) ........................................1 24
Sy stem settings
Overview of the sy stem settings
menu..................................................1 97
Re set function (MBUX multimedia
sy stem).............................................. 200
Sy stem settings
see Language T
Ta ble
see Folding table
Ta il lamps (replacing bulbs) ...................113
Ta ilgate
Ad justing.............................................. 60
EAS Y-PA CK ........................................... 58
Limiting the opening angle...................60
Opening and closing.............................58
Opening in an emer gency..................... 58 Index
325