OLDSMOBILE BRAVADA 1994 Owners Manual

Section C: Periodic Maintenance Inspections
Listed below are inspections and services which should be performed at least twice a year (for instance, each spring and fall).
You should let your GM dealer’s service department or other qualified service center do these jobs. Make sure any necessary
repairs are completed at once.
Restraint Systems Steering, Suspension
and Rear-Wheel-
Drive Axle Boot and
Seal Inspection
Exhaust System
Inspection
WHAT SHOULD BE DONE
Now and then, make sure all your belts, buckles, latch plates, retractors, anchorages and
reminder systems are working properly. Look for any loose parts or damage. If you see anything
that might keep
a restraint system from doing its job, have it repaired.
Inspect the front and rear suspension and steering system for damaged, loose or missing parts,
signs of wear, or lack of lubrication. Inspect the power steering lines and hoses for proper hook-
up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for
damage, tears or leakage. Replace seals if necessary.
Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken,
damaged, missing or out-of-position parts as well as open seams, holes, loose connections, or
other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes
into the vehicle. See
Engine Exhaust in the Index.
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Maintenance Schedule
INSPECTION
I OR SERVICE I WHAT SHOULD BE DONE
Throttle Linkage
Inspection
Brake System
Inspection Inspect
the throttle linkage for interference or binding, and for damaged or missing parts.
Replace parts
as needed.
Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks,
cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect
drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel
cylinders, calipers, parking brake, etc. Check parking brake adjustment.
You may need to have
your brakes inspected more often
if your driving habits or conditions result in frequent braking.
NOTE: A low brake fluid level can indicate worn disc brake pads which may need to be serviced.
Also, if the brake system warning light stays
on or comes on, something may be wrong with the
brake system. See the
Index under Brake System Warning Light. If your anti-lock brake system
warning light stays on or comes on, something may be wrong with the anti-lock brake system.
See the
Index under Anti-Lock Brake System Warning Light.
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Section D: Recommended Fluids & Lubricants
NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your GM dealer
USAGE
Engine Oil
Engine Coolant
Hydraulic Brake
System
Parking Brake Guides
Power Steering System
Automatic Transmission
Locking Differential
Key Lock Cylinders
Automatic Transmission Shift
Linkage
FLUID/LUBRICANT
API service SH or SG Energy Conserving I1 oils of the proper viscosity. The “SH” or “SG” designation
may be shown alone or in combination with others, such as “SH/CD,” “SH,SG,CD,” “SG/CD,” etc.
To determine the preferred viscosity for your vehicle’s engine, see
Engine Oil in the Index.
A 50/50 mixture of water (preferably distilled) and good quality ethylene glycol base antifreeze
(GM Part No. 1052103 or equivalent) conforming to GM Specification 6038-M.
Delco Supreme
1 I@ Brake Fluid (GM Part No. 1052535 or equivalent DOT-3 brake fluid).
Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements of
NLGI Grade
2, Category LB or GC-LB.
GM Hydraulic Power Steering Fluid (GM Part No. 1052884 or equivalent).
DEXRONo-I11 or DEXRONB-IIE Automatic Transmission Fluid.
SAE 8OW-90 Gear Lubricant (GM Part No. 1052271).
Lubricate with Multi-Purpose Lubricant (GM Part
No. 123451120), synthetic SAE 5W-30 engine oil ~ ~~
Engine oil.
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Maintenance Schedule
USAGE
Transfer Case Chassis Lubrication
Windshield Washer Solvent
Hood Latch Assembly
a. Pivots and Spring
b. Release Pawl Anchor
Hood, Door and
Tailgate Hinges, Rear Folding Seat, Fuel
Door Hinge, Rear
Compartment Lid
Hinges
Weatherstrips
Tailgate Mounted Spare Tire Carrier
(if equipped)
FLUID/LUBRICANT
DEXRONB-I11 or DEXRONo-IIE Automatic Transmission Fluid (GM Part No. 12345881).
Chassis lubricant (GM Part No. 1052497 or equivalent) or lubricant meeting requirements
of
NLGI Grade 2, Category LB or GC-LB.
GM Optildeen@ Washer Solvent (GM Part No.
1051515) or equivalent.
a. Engine oil.
b. Chassis lubricant meeting requirements
of NLGI Grade 2, Category LB (GM Part No.
1052497 or equivalent) or GC-LB.
Engine oil or Lubriplate Lubricant (GM Part No. 1050109).
Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).
Multi-purpose lubricant meeting requirements of GM Part
No. 12345120.
See
RepZacernsnt Parts in the Index for recommended- replacement filters, valves and spark plugs.
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Section E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service in the columns
indicated. When completing the Maintenance Performed column, insert the numbers from the Schedule
I or Schedule I1
maintenance charts which correspond to the maintenance performed. Also, you should retain all maintenance receipts. Your
owner information portfolio is a convenient place
to store them.
DATE ODOMETER
READING SERVICED BY MAINTENANCE PERFORMED
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Maintenance Schedule
220
DATE ODOMETER
REA DING SERVICED BY MAINTENANCE PERFORMED
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Here you will find out how to contact Oldsmobile if you need assistance
.
This part also tells you how to obtain
service publications and how to
report any safety defects
.
Part 8
Customer Assistance Information
Customer Satisfaction Procedure ........................................................................\
... 222
BBB Auto Line Program ........................................................................\
................. 223
Oldsmobile Roadside Assistance Program
............................................................. 225
Service Publications
........................................................................\
........................ 225
Customer Assistance
for the Hearing or Speech Impaired
................................... 223
Reporting Safety Defects
........................................................................\
................ 224
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Customer Assistance Informtion
222
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
mportant to your dealer and
3ldsmobile. Normally, any concern
with the sales transaction or the
3peration of your vehicle will be
resolved by your dealer’s Sales or
Service Departments. Sometimes,
however, despite the best intentions of
dl concerned, misunderstandings can
3ccur. If your concern has not been
resolved to your satisfaction, the
€allowing steps should be taken:
STEP ONE - Discuss your concern
with a member of dealership
management. Complaints can often be
quickly resolved at that level. If the matter has
already been reviewed with
the Sales, Service, or Parts Manager,
contact the owner of the dealership or
the General Manager.
STEP TWO - If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by the dealership without
further help, contact the Oldsmobile
Customer Assistance Network by
calling 1-800-442-6537. In Canada,
contact GM of Canada Customer
Assistance Center in Oshawa by calling
1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In
Puerto Rico or
U.S. Virgin Islands, call
1-809-763-1315. In all other overseas
locations, contact GM North American
Export Sales in Canada by calling
For prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
Your name, address, telephone number
Vehicle Identification Number (This
1-416-644-4112.
is available from the vehicle
registration or title, or the plate
at the left
top of the instrument panel and
visible through the windshield.)
Dealership name and location
Vehicle delivery date and present
9 Nature of concern
We encourage you to call the toll free
number listed previously in order to
give your inquiry prompt attention.
However, if you wish to write
Oldsmobile, write to
United States
Customer Assistance Representative
Oldsmobile Central Office
920 Townsend St.
P.O. Box 30095
Lansing, MI 48909
Canada
Customer Assistance Center
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H
8P7
When contacting Oldsmobile, please
remember that your concern will likely
be resolved in the dealership, using the
dealership’s facilities, equipment and
personnel. That is why we suggest
you
follow Step One first if you have a concern.
mileage
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I Customer Assistance for the
Hearing
or Speech Impaired
(TDW
To assist owners who have hearing
difficulties, Oldsmobile has installed
special TDD (Telecommunication
Devices for the Deaf) equipment at its
Customer Assistance Center. Any
hearing or speech impaired customer
who has access to a TDD or a
conventional teletypewriter
(TTY) can
communicate with Oldsmobile by
dialing: 1-800-TDD-OLDS. (TDD users
in Canada can dial 1-800-263-3830.)
I GMParticipation in BBB
AUTO LmE- Alternative
Resolution Program*
Both Oldsmobile and your Oldsmobile
dealer are committed to maling sure
you are completely satisfied with your
new vehicle. If a situation arises where
you feel your concern has not been
adequately addressed, our experience
has shown that the Customer
Satisfaction Procedure described earlier in
this section is very successful at
resolving problems.
There may be instances where an
impartial third-party can assist in arriving
at a solution to a disagreement regarding
vehicle repairs or interpretation of the
New Vehicle Limited Warranty. To assist
in resolving these disagreements
Oldsmobile voluntarily participates
in
BBB AUTO LINE.
BBB
AUTO LINE is an out-of-court
program administered by the Better
Business Bureau system to settle disputes
between customers and automobile
manufacturers. This program is available
free of charge to customers who currently
own or lease a GM vehicle.
If you are not satisfied after following
the Customer Satisfaction Procedure,
you may contact the BBB using the toll-
free telephone number, or write them at
the following address:
BBB AUTO LINE
Council
of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5100
To file a claim, you will be asked to
provide your name and address, your
vehicle identification number (VIN)
,
and a statement of the nature of your
complaint. Eligibility is limited by
vehicle age and mileage, and other
factors.
We prefer you utilize the Customer
Satisfaction Procedure before you resort
to AUTO LINE, but you may contact
the BBB at any time. The BBB will
attempt
to resolve the complaint serving
as an intermediary between you and
Oldsmobile. If this mediation is
unsuccessful, an informal hearing will
be scheduled where eligible customers
may present their case
to an impartial
third-party arbitrator.
The arbitrator will male a decision
which you may accept or reject.
If you
accept the decision,
GM will be bound
by that decision. The entire dispute
resolution procedure should ordinarily
take about forty days from the time you
file a claim until a decision is made.
II
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Customer Assistance Infomution
224
Some state laws may require you to use
this program before filing a claim with a
state-run arbitration program or in the
courts. For further information, contact
the BBB or the Oldsmobile Customer
Assistance Center at
1-800-442-6537.
* This program may not be available in all states,
depending
on state law. Canadian owners refer
to
your Warranty and Owner Assistance
information booklet. General Motors reserves the
right
to change eligibility limitations and/or to
discontinue its participation in this program.
I REPORTlllvG SMETYDEFECTS
TO THE UNITED STATES
GOVEWMENT
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA), in addition to notlfying
General Motors.
If NHTSA receives similar complaints,
it may open an investigation, and
if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in
individual problems between you, your
dealer, or General Motors.
To contact NHTSA, you may either call
the Auto Safety Hotline toll-free at
1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from the
Hotline.
I REPORTING SAFETYDEFECTS
TO THE CXVADIAiV
GOVEWMENT
If you live in Canada, and you believe
that your vehicle has a safety defect,
you should immediately notify Transport Canada, in addition to
notifying General Motors of Canada
Limited.
You may write to:
Transport Canada Box 8880
Ottawa, Ontario
K1G 3J2.
REPORTING SAFETYDEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, we certainly hope you’ll notify
us.
Please call us at 1-800-442-6537, or
write:
Oldsmobile Customer Assistance
Network
P.O. Box 30095
Lansing, MI 48909
In Canada, please call
us at
1-800-263-3777 (English) or
1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
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