mileage PONTIAC G8 2009 Owners Manual

Page 208 of 356

Doing Your Own
Service Work
{CAUTION
You can be injured and the vehicle
could be damaged if you try to do
service work on a vehicle without
knowing enough about it.
Be sure you have sufficient
knowledge, experience, the
proper replacement parts, and
tools before attempting any
vehicle maintenance task.
Be sure to use the proper
nuts, bolts, and other
fasteners. English and metric
fasteners can be easily
confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Service Publications Ordering
Information on page 12-15.
This vehicle has an airbag system.
Before attempting to do your
own service work, seeAirbag
System Check on page 1-33.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
SeeMaintenance Record on
page 11-15.
Adding Equipment to the
Outside of the Vehicle
Things added to the outside of the
vehicle can affect the airow
around it. This can cause wind
noise and can affect fuel economy
and windshield washer performance.
Check with your dealer/retailer
before adding equipment to
the outside of the vehicle.
9-4 Vehicle Service and Care

Page 214 of 356

Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that lets you know when to change
the engine oil and lter. This is
based on engine revolutions and
engine temperature, and not
on mileage. Based on driving
conditions, the mileage at which an
oil change will be indicated can
vary considerably. For the oil
life system to work properly, you
must reset the system every
time the oil is changed.
When the system has calculated
that oil life has been diminished,
it will indicate that an oil change is
necessary. The Service Engine
Oil message will be displayed.Change the oil as soon as possible
within the next 600 miles (1 000 km).
It is possible that, if you are driving
under the best conditions, the oil life
system might not indicate that an oil
change is necessary for over a year.
However, the engine oil and lter
must be changed at least once a
year and at this time the system must
be reset. Your dealer/retailer has
trained service people who will
perform this work using genuine
parts and reset the system. It is also
important to check the oil regularly
and keep it at the proper level.
If the system is ever reset
accidentally, you must change
the oil at 3,000 miles (5 000 km)
since the last oil change. Remember
to reset the oil life system whenever
the oil is changed.
How to Reset the Engine Oil
Life System
The Engine Oil Life System
calculates when to change the
engine oil and lter based on vehicle
use. Whenever the oil is changed,
reset the system so it can calculate
when the next oil change is required.
If a situation occurs where you
change the oil prior to the Service
Engine Oil message being displayed,
reset the system.
After changing the engine oil, reset
the system:
1. Turn the ignition key to ON/RUN
with the engine off.
2. Fully press and release the
accelerator pedal three times
within ve seconds.
If the Service Engine Oil
message does not appear,
the system is reset.
If the Service Engine Oil message
displays, reset the system again.
9-10 Vehicle Service and Care

Page 319 of 356

Owner Checks and
Services
These owner checks and services
should be performed at the intervals
specied to help ensure vehicle
safety, dependability, and emission
control performance. Your dealer/
retailer can assist with these checks
and services.
Be sure any necessary repairs are
completed at once. Whenever
any uids or lubricants are added to
the vehicle, make sure they are
the proper ones, as shown in
Recommended Fluids and
Lubricants on page 11-12.
At Each Fuel Fill
It is important to perform these
underhood checks at each fuel fill.
Engine Oil Level Check
Notice:It is important to check
the engine oil regularly and keep it
at the proper level. Failure to keep
the engine oil at the proper level
can cause damage to the engine
not covered by the vehicle
warranty.
Check the engine oil level and
add the proper oil if necessary.
SeeEngine Oil on page 9-8.
Engine Coolant Level Check
Check the engine coolant level
and add DEX-COOL®coolant
mixture if necessary. SeeEngine
Coolant on page 9-15.
Windshield Washer Fluid
Level Check
Check the windshield washer uid
level in the windshield washer
uid reservoir and add the proper
uid if necessary.
At Least Once a Month
Tire Ination Check
Inspect the vehicle’s tires and make
sure they are inated to the correct
pressures. Do not forget to check
the spare tire, if the vehicle has one.
SeeInflation - Tire Pressure on
page 9-49. If the vehicle has a spare
tire, check to make sure it is stored
securely. SeeChanging a Flat Tire
on page 9-75.
Tire Wear Inspection
Tire rotation may be required for
high mileage highway drivers prior to
the Engine Oil Life System service
notication. Check the tires for
wear and, if necessary, rotate the
tires. SeeTire Inspection and
Rotation on page 9-57.
Service and Maintenance 11-9

Page 330 of 356

STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Pontiac Customer Assistance Center
at 1-800-762-2737. In Canada,
call General Motors of Canada
Customer Communication Centre
at 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
Representative:
Vehicle Identication Number
(VIN). This is available from the
vehicle registration or title, or
the plate at the top left of the
instrument panel and visible
through the windshield.
Dealership name and location.
Vehicle delivery date and present
mileage.When contacting Pontiac, remember
that your concern will likely be
resolved at a dealer’s facility.
That is why we suggest you follow
Step One rst.
STEP THREE — U.S. Owners:
Both General Motors and your dealer
are committed to making sure you
are completely satised with your
new vehicle. However, if you
continue to remain unsatised after
following the procedure outlined in
Steps One and Two, you can le
with the BBB Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior
to ling a court action, use of the
program is free of charge and
your case will generally be heardwithin 40 days. If you do not agree
with the decision given in your case,
you may reject it and proceed with
any other venue for relief available
to you.
You can contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
12-2 Customer Information

Page 338 of 356

Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of
the repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact
your dealer for specic information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate
dealer personnel.
General Motors reserves the right
to unilaterally modify, change
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at
its sole discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualied
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle’s
resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle was
originally built. Genuine GM Collision
parts are your best choice to ensure
that your vehicle’s designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain your
GM New Vehicle Warranty.
12-10 Customer Information