Ram 1500 2020 User Guide

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FUSES.................................................................................. 444
External Power Distribution Center ........................ 445
Internal Power Distribution Center ......................... 449
 JACKING AND TIRE CHANGING .............................. 454
Jack Location ................................................................ 454
Removal Of Jack And Tools ....................................... 455
Removing The Spare Tire ........................................... 458
Preparations For Jacking ............................................ 462
Jacking Instructions ..................................................... 463
To Stow The Flat Or Spare ........................................ 468
Reinstalling The Jack And Tools ............................... 470
 JUMP STARTING ............................................................ 472
Preparations For Jump Start ...................................... 472
Jump Starting Procedure ............................................ 473
 IF YOUR ENGINE OVERHEATS .................................. 475
 MANUAL PARK RELEASE ............................................ 476
 FREEING A STUCK VEHICLE ...................................... 477
 TOWING A DISABLED VEHICLE ................................ 478
Two-Wheel Drive Models .......................................... 480
Four-Wheel Drive Models.......................................... 480
Emergency Tow Hooks — If Equipped ................... 481
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................................ 481
 EVENT DATA RECORDER (EDR) ................................ 481
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .............................................482
Maintenance Plan ........................................................483
Heavy Duty Use Of The Vehicle ...............................486
 ENGINE COMPARTMENT ............................................487
3.6L Engine With Stop/Start .....................................487
5.7L Engine Without Stop/Start ................................488
5.7L Engine With Stop/Start ......................................489
Checking Oil Level ......................................................490
Adding Washer Fluid..................................................490
Maintenance-Free Battery .......................................... 491
Pressure Washing ........................................................491
 DEALER SERVICE ........................................................... 492
Engine Oil — Gas Engine .......................................... 492
Engine Oil Filter ........................................................... 494
Engine Air Cleaner Filter ............................................494
Air Conditioner Maintenance ....................................496
Accessory Drive Belt Inspection ................................501
Body Lubrication .........................................................502
Windshield Wiper Blades ...........................................503
Exhaust System ........................................................... 505
Cooling System ........................................................... 506
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Brake System ............................................................... 512
Automatic Transmission ........................................... 513
Rear Axle And 4x4 Front Driving Axle Fluid
Level ............................................................................. 515
Transfer Case ............................................................... 515
 HOISTING ......................................................................... 516
 TIRES................................................................................... 516
Tire Safety Information............................................... 516
Tires — General Information .................................... 525
Tire Types ..................................................................... 531
Spare Tires — If Equipped ......................................... 532
Wheel And Wheel Trim Care .................................... 535
Tire Chains (Traction Devices) .................................. 536
Tire Rotation Recommendations .............................. 537
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ............................................... 538
Treadwear..................................................................... 538
Traction Grades ........................................................... 538
Temperature Grades ................................................... 538
 STORING THE VEHICLE................................................ 539
 BODYWORK...................................................................... 539
Protection From Atmospheric Agents ...................... 539
Body And Underbody Maintenance......................... 540
Preserving The Bodywork.......................................... 540 
INTERIORS .......................................................................543
Seats And Fabric Parts ................................................543
Plastic And Coated Parts ............................................544
Leather Parts.................................................................545
Glass Surfaces ..............................................................545
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...............................................546
Vehicle Identification Number ................................. 546
 BRAKE SYSTEM ...............................................................546
 WHEEL AND TIRE TORQUE SPECIFICATIONS ....... 546
Torque Specifications ..................................................547
 FUEL REQUIREMENTS ..................................................548
3.6L Engine ..................................................................548
5.7L Engine ...................................................................549
Reformulated Gasoline ...............................................549
Materials Added To Fuel ............................................550
Gasoline/Oxygenate Blends ......................................550
Do Not Use E-85 In Non-Flex Fuel Vehicles ............551
CNG And LP Fuel System Modifications ................ 551
MMT In Gasoline .........................................................551
Fuel System Cautions ..................................................551
Carbon Monoxide Warnings......................................552
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FLUID CAPACITIES ........................................................ 553
 FLUIDS AND LUBRICANTS ......................................... 554
Engine............................................................................ 554
Chassis........................................................................... 556
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 557
 DRAG & DROP MENU BAR .......................................... 557
 CYBERSECURITY ............................................................ 558
 UCONNECT SETTINGS ................................................. 559
Uconnect 3 Settings ..................................................... 559
Uconnect 4/4C/4C NAV Settings ............................ 576
Uconnect 4C NAV With 12-inch Display
Settings .......................................................................... 600
 STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ......................................................................... 622
Radio Operation .......................................................... 622
Media Mode ................................................................. 622
 IPOD®/USB/MP3 CONTROL — IF EQUIPPED ........ 623
 RADIO OPERATION AND MOBILE PHONES .......... 626
Regulatory And Safety Information ......................... 627 
UCONNECT VOICE RECOGNITION QUICK TIPS ...628
Introducing Uconnect .................................................628
Get Started .................................................................... 629
Basic Voice Commands...............................................629
Radio..............................................................................631
Media ............................................................................. 632
Phone ............................................................................. 634
Voice Text Reply ..........................................................636
Climate ..........................................................................638
Navigation .................................................................... 639
SiriusXM Guardian™ (4C/4C NAV) — If
Equipped .......................................................................641
Register (4C/4C NAV)................................................642
Mobile App (4C/4C NAV) .........................................642
SiriusXM® Travel Link (4C NAV) ............................643
Siri® Eyes Free — If Equipped ................................. 645
Using Do Not Disturb ................................................646
Android Auto™ — If Equipped ...............................647
Apple CarPlay® — If Equipped ...............................648
General Information ....................................................650
Additional Information...............................................651
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CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR
VEHICLE ........................................................................... 652
Prepare For The Appointment .................................. 652
Prepare A List .............................................................. 652
Be Reasonable With Requests .................................... 652
 IF YOU NEED ASSISTANCE ......................................... 652
FCA US LLC Customer Center.................................. 653
FCA Canada Inc. Customer Center .......................... 653
In Mexico Contact........................................................ 653
Puerto Rico And US Virgin Islands .......................... 653
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) .................................................654
Service Contract ..........................................................654
 WARRANTY INFORMATION .......................................655
 MOPAR® PARTS ..............................................................655
 REPORTING SAFETY DEFECTS ...................................655
In The 50 United States And Washington, D.C. ...... 655
In Canada ......................................................................656
 PUBLICATION ORDER FORMS ...................................656
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INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents located online. Within this information, you will
find a description of the services that FCA US LLC offers to
its customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please take
the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instruc -
tions, recommendations, tips, and important warnings in
this manual will help assure safe and enjoyable operation of
your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
1
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14 INTRODUCTION
tion, that may or may not be applicable to your vehicle, will
be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA US LLC aims at a
constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustrations
may differ from your vehicle's equipment.
The detailed Index at the back of this Owner's Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose
symbols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further infor -
mation on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against oper-
ating procedures that could result in a collision, bodily injury
and/or death. It also contains CAUTIONS against proce -
dures that could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van conver -
sion/camper manufacturers/body builders. US residents
refer to the Warranty Information book, Section 2.1.C. Cana -
dian residents refer to the “What Is Not Covered” section of
the Warranty Information book. Such equipment includes
video monitors, VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items, contact the
applicable manufacturer.
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INTRODUCTION 15
Operating instructions for the special equipment installed by
the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are missing,
please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com. This website contains dimen -
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer's technical support.
For service issues, contact your authorized dealer.VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.1
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GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED
Access your Owner’s Information right through your Ucon-
nect 4C or 4C NAV touchscreen system (if equipped).
To access the Vehicle User Guide on your Uconnect Touch -
screen: Press the Uconnect Apps button. From there, press
the Vehicle User Guide icon on your touchscreen. No Ucon -
nect registration is required.
Uconnect 4C NAV With 8.4–inch Display Vehicle User Guide Touchscreen Icon
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GETTING TO KNOW YOUR VEHICLE 17
NOTE:
Vehicle User Guide features are not available while the
vehicle is moving. If you try to access while the vehicle is in
motion, the system will display: Feature not available while
the vehicle is in motion.
Pre-Installed Features
• Your User Guide – Updated in real-time
• Touchscreen convenience
• Maintenance schedules and information
• Comprehensive icon & symbol glossary
• Available when and where you need it
• Customizable interface
• Multilingual
Once you launch your Vehicle User Guide, you will be able
to explore your warranty information and radio manual
when and where you need them. Your Uconnect system
displays the Vehicle User Guide on your touchscreen radio
to assist in better understanding your vehicle. There’s no app
to download, no phone to connect and no external device
needed for playback. Plus, it’s updated throughout the year,
in real-time, so it never goes out of date.Features/Benefits
• Pre-installed on your Uconnect touchscreen radio
• Enhanced search and browsing capability
• Robust NAV application (if equipped)
• Add selected topics to a fast-access Favorites category
• Icon and symbol glossary
• Warranty information
• Crucial driver information and assistance:
• Operating Instructions
• Warranty Information
• Fluid Level Standards
• Maintenance Schedules
• Emergency Procedures
• 911 Contact and More
TIP:
When viewing a topic, tap the star icon to add it to your
Favorites, for easy access in the future.
2
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18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
• The key fob may not be found if it is located next to amobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
• If your vehicle is equipped with a Wireless Charging Pad, the key fob may not be found if it is placed within 15 cm
(150 mm) of the pad. Refer to “Wireless Charging Pad—If
Equipped” in this chapter for further information.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
• In the ON/RUN position, all key fob buttons will work
until the vehicle reaches 2 mph (4 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped).
Key Fob
1 — Emergency Key
2 — PANIC
3 — Lock
4 — Unlock
5 — LED Light
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