alarm Ram 1500 2020 Owner's Manual

2
INTRODUCTION
INTRODUCTION .............................................................. 13
 HOW TO USE THIS MANUAL ....................................... 14
Essential Information .................................................... 14
Symbols ........................................................................... 14
 WARNINGS AND CAUTIONS ....................................... 14
 VAN CONVERSIONS/CAMPERS .................................. 14
 VEHICLE MODIFICATIONS/ALTERATIONS............. 15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 16
 KEYS ..................................................................................... 18
Key Fob ........................................................................... 18
 IGNITION SWITCH ........................................................... 25
Keyless Push Button Ignition....................................... 25
 REMOTE START — IF EQUIPPED .................................. 28
How To Use Remote Start ............................................ 28
Remote Start Abort Message........................................ 28
To Enter Remote Start Mode........................................ 29
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................. 29
To Exit Remote Start Mode And Drive The
Vehicle ............................................................................. 29
Remote Start Comfort Systems — If Equipped .........29
General Information ......................................................30
 SENTRY KEY .......................................................................31
Key Programming ........................................................31
Replacement Keys..........................................................32
General Information ......................................................32
 VEHICLE SECURITY ALARM .........................................33
To Arm The System .......................................................33
To Disarm The System ..................................................34
Rearming Of The System ..............................................34
Security System Manual Override ..............................34
 DOORS .................................................................................35
Manual Door Locks .......................................................35
Power Door Locks — If Equipped .............................36
Power Side Steps — If Equipped.................................37
Keyless Enter-N-Go — Passive Entry ........................37
Automatic Door Locks — If Equipped .......................41
Child-Protection Door Lock ........................................42
 SEATS ...................................................................................42
Manual Front Seat Adjustment....................................43
Manual Rear Seat Adjustment .....................................45
Power Front Seat Adjustment — If Equipped ..........46
Driver Memory Seats — If Equipped .........................47
Heated Seats — If Equipped ........................................51
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18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
• The key fob may not be found if it is located next to amobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
• If your vehicle is equipped with a Wireless Charging Pad, the key fob may not be found if it is placed within 15 cm
(150 mm) of the pad. Refer to “Wireless Charging Pad—If
Equipped” in this chapter for further information.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
• In the ON/RUN position, all key fob buttons will work
until the vehicle reaches 2 mph (4 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped).
Key Fob
1 — Emergency Key
2 — PANIC
3 — Lock
4 — Unlock
5 — LED Light
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GETTING TO KNOW YOUR VEHICLE 19
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
NOTE:
A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the LED
light on the key fob. If the LED key fob light no longer illu-
minates from key fob button pushes, then the key fob battery
requires replacement.
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the emer-
gency key) against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors, the tailgate and the
RamBox (if equipped). The turn signal lights will flash to
acknowledge the unlock signal. The illuminated entry
system will also turn on. NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors And Tailgate
Push and release the lock button on the key fob to lock all
doors, the tailgate, and the RamBox (if equipped). The turn
signal lights will flash and the horn will chirp to acknowl
-
edge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti -
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
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20 GETTING TO KNOW YOUR VEHICLE
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push the Panic
button on the key fob. When the Panic Alarm is activated, the
turn signals will flash, the horn will pulse on and off, and the
interior lights will turn on.
The Panic Alarm will stay on for three minutes unless you
turn it off by either pushing the Panic button a second time
or drive the vehicle at a speed of 15 mph (24 km/h) or
greater.
NOTE:
• The interior lights will turn off if you place the ignition inthe ACC or ON/RUN position while the Panic Alarm is
activated. However, the exterior lights and horn will
remain on.
• You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to turn off the Panic Alarm due to
the radio frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The Vehicle) — If
Equipped For easy entry and loading, your vehicle can be
lowered by pushing the key fob air suspension
lowering button two times. When key fob lowering is requested, the vehicle will send a series of chirps and flashes
to alert the customer that the operation has begun and will
continue these alerts until it successfully lowers.
The following conditions must be met for the vehicle to
lower remotely:
• The vehicle must not already be in Entry/Exit (Park) ride
height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle.
NOTE:
Ensure the vehicle is clear of all objects, pets, and people
prior to remote lowering.
Canceling Remote Lowering
Vehicle lowering can be cancelled at anytime. When vehicle
lowering is cancelled, the vehicle will raise up to the next
defined level and lock out the remote lowering feature until
the ignition has been cycled ON/OFF.
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26 GETTING TO KNOW YOUR VEHICLE
(Continued)
Keyless Push Button Ignition
The push button ignition can be placed in the following
modes:
OFF
• The engine is stopped.
• Some electrical devices (e.g. Central locking, alarm, etc.) are still available. ACC
• Engine is not started.
• Some electrical devices are available.
RUN

• Driving position.
• All the electrical devices are available.
START
• The engine will start.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
WARNING!
• When exiting the vehicle, always remove the key fob from the vehicle and lock your vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake pedal
or the gear selector.
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28 GETTING TO KNOW YOUR VEHICLE
(Continued)
REMOTE START — IF EQUIPPED
How To Use Remote Start
All of the following conditions must be met before the engine
will remote start:
• Gear selector in PARK
• Doors closed
• Hood closed
• HAZARD switch off
• BRAKE switch inactive (brake pedal not pushed)
• Battery at an acceptable charge level
• PANIC button not pushed
• Fuel meets minimum requirement
• System not disabled from previous remote start event
• Vehicle security alarm not active
Remote Start Abort Message
The following messages will display in the instrument
cluster display if the vehicle fails to remote start or exits
remote start prematurely:
• Remote Start Cancelled — Door Open
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — System Fault
• Remote Start Disabled — Start Vehicle to Reset
The instrument cluster display message stays active until the
ignition is turned to the ON/RUN position.
WARNING!
• Do not start or run an engine in a closed garage or confined area. Exhaust gas contains Carbon Monoxide
(CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury or
death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
WARNING! (Continued)
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GETTING TO KNOW YOUR VEHICLE 29
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The parking lights will flash,
vehicle doors will lock, and the horn will chirp twice (if
programmed). Once the vehicle has started, the engine will
run for 15 minutes.
NOTE:
• If your power door locks were unlocked, Remote Start willautomatically lock the doors.
• If an engine fault is present or fuel level is low, the vehicle will start and then shut down in 10 seconds.
• The park lamps will turn on and remain on during Remote Start mode.
• For security, power window and power sunroof operation (if equipped) are disabled when the vehicle is in the
Remote Start mode.
• The engine can be started two consecutive times (two 15 minute cycles) with the key fob. However, the ignition
must be placed in the ON/RUN position before you can
repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the remote start button one time or allow
the engine to run for the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system will disable
with a one time push of the remote start button for two
seconds after receiving a valid remote start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of the 15 minute cycle, push and release the
unlock button on the key fob to unlock the doors and disarm
the vehicle security alarm system (if equipped). Then, prior
to the end of the 15 minute cycle, place the ignition in the
ON/RUN position.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the heated steering wheel
and driver heated seat features will automatically turn on in
cold weather. In warm weather, the driver vented seat
feature will automatically turn on when the remote start is
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GETTING TO KNOW YOUR VEHICLE 33
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer-
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer- encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle doors, tail -
gate, and ignition for unauthorized operation. When the
vehicle security alarm is activated, interior switches for
door locks are disabled. The system will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security
alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Remove the key from the ignition system. Refer to "Starting The Engine" in "Starting And Operating" for
further information.
• Make sure the vehicle ignition system is OFF.
2. Perform one of the following methods to lock the vehicle:
• Push lock button on the interior power door lock switchwith the driver and/or passenger door open.
• Push the lock button on the exterior Passive Entry Door Handle with a valid key fob available in the same exte -
rior zone. Refer to "Doors" in this chapter for further
information.
• Push the lock button on the key fob.
3. If any doors are open, close them.

The vehicle security alarm will set when you use the power door
locks, or use the key fob to lock the doors. After all the doors are
locked and closed, the vehicle security light, in the instrument
panel cluster, will flash rapidly for about 16 seconds to indicate
that the alarm is being set. After the alarm is set, the vehicle
security light will flash at a slower rate to indicate that the
system is armed.

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34 GETTING TO KNOW YOUR VEHICLE
To Disarm The System
The vehicle security alarm can be disarmed using any of the
following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door Handle with a validkey fob within 5 ft (1.5 m) of the passive entry door
handle. If equipped, refer to "Keyless Enter-N-Go —
Passive Entry" in this chapter for further information.
3. Cycle the ignition out of the OFF position.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle secu-
rity alarm will arm regardless of whether you are in the
vehicle or not. If you remain in the vehicle and open a door,
the alarm will sound. If this occurs, disarm the vehicle secu-
rity alarm. If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security alarm
will rearm itself.
Security System Manual Override
The vehicle security alarm will not arm/disarm if you lock/
unlock the doors using the manual door lock.
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GETTING TO KNOW YOUR VEHICLE 37
Power Side Steps — If Equipped
The Power Side Steps will extend a step for easier entry and
exit of the vehicle.
When configured for “Auto” mode, the Power Side Steps
will deploy when any of the doors are opened, or when the
deploy setting is activated through the touchscreen. When
configured for “Store” mode, the steps will stay in their posi-
tion but can also be deployed manually through the radio.
If the vehicle speed exceeds 5 mph (8 km/h), or if the retract
setting is selected in the touchscreen, the steps will retract.
Refer to “Uconnect Settings” in “Multimedia” for additional
information.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to the vehicle’s
Remote Keyless Entry system and a feature of Keyless
Enter-N-Go. This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key fob lock or
unlock buttons. NOTE:
• Passive Entry may be programmed on/off. Refer to
“Uconnect Settings” in “Multimedia” for further informa -
tion.
• If wearing gloves on your hands, or if it has been raining/ snowing on the Passive Entry door handle, the unlock
sensitivity can be affected, resulting in a slower response
time.
• If the vehicle is unlocked by Passive Entry and no door is opened within 60 seconds, the vehicle will re-lock and if
equipped will arm the security alarm.
• The vehicles security alarm can be armed/disarmed by pushing the passive entry key fob lock/unlock buttons (if
equipped).
• The key fob may not be able to be detected by the vehicle passive entry system if it is located next to a mobile phone,
laptop or other electronic device; these devices may block
the key fob's wireless signal and prevent the passive entry
handle from locking/unlocking the vehicle.
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