Service Ram 1500 2020 Workshop Manual

STARTING AND OPERATING 323
Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:
This mode is intended to be enabled with engine running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will automat -
ically resume as soon as system operation requirements are
met. See your authorized dealer if system does not resume.
NOTE:
If towing with air suspension refer to “Trailer Towing” in
“Starting And Operating” for further information.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information. An audible chime will be heard whenever a system error has
been detected.
See an authorized dealer for system service if normal opera
-
tion does not resume.
Operation
Air Suspension Switch
1 — Off-Road 2 Indicator (Customer selectable)
2 — Off-Road 1 Indicator (Customer selectable)
3 — Normal Ride Height Indicator (Customer selectable)
4 — Aero Mode Indicator (Customer Selectable)
5 — Entry/Exit Mode Indicator (Customer selectable)
6 — Height Selector
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328 STARTING AND OPERATING

To assist with changing a spare tire, the air suspension system
has a feature which allows the automatic leveling to be disabled.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.

NOTE:
If equipped with a touch screen radio all enabling/disabling
of air suspension features must be done through the radio.
Refer to “Uconnect Settings” in “Multimedia” for further
information.
Air Suspension Modes
The Air Suspension system has multiple modes to protect the
system in unique situations:
AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height auto-
matically. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information. NOTE:
This mode is intended to be enabled with engine running.
Tire Jack Mode
To assist with changing a tire, the air suspension system has
a feature which allows the automatic leveling to be disabled.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” or “Uconnect Settings” in “Multi
-
media” if equipped with a touch screen radio for further
information.
NOTE:
This mode is intended to be enabled with engine running.
Transport Mode
For towing your vehicle with four wheels off the road, the air
suspension system has a feature which will put the vehicle
into Entry/Exit height and disable the automatic load
leveling system. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” or “Uconnect
Settings” in “Multimedia” if equipped with a touch screen
radio for further information.
NOTE:
This mode is intended to be enabled with engine running.
WARNING!
The air suspension system uses a high pressure volume
of air to operate the system. To avoid personal injury or
damage to the system, see your authorized dealer for
service.
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Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:
This mode is intended to be enabled with engine running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will automat -
ically resume as soon as system operation requirements are
met. See your authorized dealer if system does not resume.
NOTE:
If towing with air suspension refer to “Trailer Towing” in
“Starting And Operating” for further information.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information. An audible chime will be heard whenever a system error has
been detected.
See an authorized dealer for system service if normal opera
-
tion does not resume.
Operation
Air Suspension Switch
1 — Off-Road Indicator (Customer selectable)
2 — Normal Ride Height Indicator (Customer selectable)
3 — Aero Mode Indicator (Customer Selectable)
4 — Entry/Exit Mode Indicator (Customer selectable)
5 — Height Selector
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STARTING AND OPERATING 333
POWER STEERING
Electric Power Steering
The electric power steering system will give you effective
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and proper feel while driving. If the
electric steering system experiences a fault that prevents it
from providing assist, you will still have the ability to steer
the vehicle manually.
If the Steering icon is flashing, it indicates that the vehicle
needs to be taken to the dealer for service. It is likely the
vehicle has lost power steering assistance.
If the Steering icon is displayed and the “POWER STEERING
SYSTEM OVER TEMP” message is displayed on the instru-
ment cluster screen, they indicate that extreme steering
maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle idle
for a few moments until the icon and message turn off. Refer
to “Instrument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
If the Steering icon is displayed and the “SERVICE POWER
STEERING – ASSIST OFF” message is displayed the instru-ment cluster screen, they indicate the vehicle needs to be
taken to the dealer for service. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
further information.
NOTE:
• Even if the power steering assistance is no longer opera
-
tional, it is still possible to steer the vehicle. Under these
conditions there will be a substantial increase in steering
effort, especially at low speeds and during parking
maneuvers.
• If the condition persists, see your authorized dealer for service.
FUEL SAVER TECHNOLOGY 5.7L ENGINES ONLY —
IF EQUIPPED
This feature offers improved fuel economy by shutting off
four of the engine's eight cylinders during light load and
cruise conditions. The system is automatic with no driver
inputs or additional driving skills required.
NOTE:
This system may take some time to return to full function -
ality after a battery disconnect.
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STARTING AND OPERATING 337
4. If the STOP/START system is manually turned off, theengine can be started and stopped by cycling the ignition
switch or pressing the STOP/START switch again.
5. The STOP/START system will reset itself back to an ON condition every time the key is turned off and back on.
To Manually Turn On The Stop Start System
1. Push the STOP/START Off switch (located near the gearselector module).
2. The light on the switch will turn off.
System Malfunction
If there is a malfunction in the STOP/START system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message will appear in the instrument
cluster display. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further infor -
mation.
The system will need to be checked by your authorized
dealer.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over accelerator
operations at speeds greater than 20 mph (32 km/h).
The Speed Control buttons are located on the right side of the
steering wheel.
Speed Control Buttons
1 — CANC/Cancel
2 — SET (+)/Accel
3 — On/Off
4 — RES/Resume
5 — SET (-)/Decel
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354 STARTING AND OPERATING
NOTE:
• If the “ACC/FCW Unavailable Wipe Front Radar Sensor”message occurs frequently (e.g. more than once on every
trip) without any snow, rain, mud, or other obstruction,
have the radar sensor realigned at your authorized dealer.
• Installing a snow plow, front-end protector, an after -
market grille or modifying the grille is not recommended.
Doing so may block the sensor and inhibit ACC/FCW
operation.
“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean Front Wind -
shield” warning will display and also a chime will indicate
when conditions temporarily limit system performance. This
most often occurs at times of poor visibility, such as in snow
or heavy rain and fog. The ACC system may also become
temporarily blinded due to obstructions, such as mud, dirt,
or ice on windshield, driving directly into the sun and fog on
the inside of glass. In these cases, the instrument cluster
display will show “ACC/FCW Limited Functionality Clean
Front Windshield” and the system will have degraded
performance.
The “ACC/FCW Limited Functionality Clean Front Wind -
shield” message can sometimes be displayed while driving in adverse weather conditions. The ACC/FCW system will
recover after the vehicle has left these areas. Under rare
conditions, when the camera is not tracking any vehicles or
objects in its path this warning may temporarily occur.
If weather conditions are not a factor, the driver should
examine the windshield and the camera located on the back
side of the inside rear view mirror. They may require
cleaning or removal of an obstruction.
When the condition that created limited functionality is no
longer present, the system will return to full functionality.
NOTE:
If the “ACC/FCW Limited Functionality Clean Front Wind
-
shield” message occurs frequently (e.g. more than once on
every trip) without any snow, rain, mud, or other obstruc -
tion, have the windshield and forward facing camera
inspected at your authorized dealer.
Service ACC/FCW Warning
If the system turns off, and the instrument cluster displays
“ACC/FCW Unavailable Service Required” or “Cruise/
FCW Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that limits
ACC functionality. Although the vehicle is still drivable
under normal conditions, ACC will be temporarily unavail -
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368 STARTING AND OPERATING
Front Park Assist Audible Alerts
ParkSense will turn off the Front Park Assist audible alert
(chime) after approximately three seconds when an obstacle
has been detected, the vehicle is stationary, and brake pedal
is applied.
Adjustable Chime Volume Settings
The Front and Rear chime volume settings are program-
mable.
• The settings may be programmed through the Uconnect System. Refer to “Uconnect Settings ” in “Multimedia” for
further information.
Enabling And Disabling Front And/Or Rear ParkSense
Front ParkSense can be enabled and disabled with the Front
ParkSense switch.
Rear ParkSense can be enabled and disabled with the Rear
ParkSense switch.
When the Front or Rear ParkSense switch is pushed
to disable the system, the instrument cluster display
will show a vehicle graphic of the Front or Rear Park-
Sense on/off state for two seconds. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information. When the gear selector is moved to REVERSE and the Front
or Rear system is disabled, the instrument cluster display
will show a vehicle graphic with "OFF" on the corresponding
side. This vehicle graphic will be displayed for as long as the
vehicle is in REVERSE.
NOTE:
Arc alerts from the enabled ParkSense system, will interrupt
the five second messages, and the instrument cluster display
will show the vehicle graphic with the corresponding arcs
and "OFF" message.
The Front or Rear ParkSense switch LED will be on when
Front or Rear ParkSense is disabled or requires service. The
Front or Rear ParkSense switch LED will be off when the
Front or Rear system is enabled. If the Front or Rear Park
-
Sense switch is pushed, and the system requires service, the
Front or Rear ParkSense switch LED will blink momentarily,
and then the LED will be on.
Service The ParkSense Park Assist System
During vehicle start up, when the ParkSense System has
detected a faulted condition, the instrument cluster will
actuate a single chime, once per ignition cycle, and it will
display the "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE FRONT
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STARTING AND OPERATING 369
SENSORS", or the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message for five seconds. When the gear
selector is moved to REVERSE and the system has detected a
faulted condition, the instrument cluster display will display
a "WIPE OFF" message on the corresponding blocked system
while the vehicle is in REVERSE. The system will continue to
provide arc alerts for the side that is functioning properly.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
If "PARKSENSE UNAVAILABLE WIPE REAR SENSORS" or
"PARKSENSE UNAVAILABLE WIPE FRONT SENSORS"
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/bumper
and/or front fascia/bumper is clean and clear of snow, ice,
mud, dirt or other obstruction and then cycle the ignition. If
the message continues to appear see your authorized dealer.
NOTE:
Water from a car wash or road slush in freezing weather may
also cause sensors to become blocked.
If the "PARKSENSE UNAVAILABLE SERVICE REQUIRED"
message appears in the instrument cluster display, see your
authorized dealer.Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the front and rear bumper are free of snow, ice,mud, dirt and debris to keep the ParkSense system oper -
ating properly.
• Jackhammers, large trucks, and other vibrations could affect the performance of ParkSense.

• When you turn Front or Rear ParkSense off, the instrument cluster display will show a vehicle graphic of the Front or
Rear ParkSense on/off state for two seconds. Furthermore,
once you turn Front or Rear ParkSense off, it remains off
until you turn it on again, even if you cycle the ignition key.

• When you move the gear selector to the REVERSE position and Front or Rear ParkSense is turned off, the instrument
cluster display will show a vehicle graphic with "OFF" in
the corresponding side. This vehicle graphic will be
displayed for as long as the vehicle is in REVERSE.
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370 STARTING AND OPERATING
• ParkSense, when on, will reduce the volume of the radiowhen it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to scratch or damage them. The sensors must not be covered
with ice, snow, slush, mud, dirt or debris. Failure to do so
can result in the system not working properly. The Park -
Sense system might not detect an obstacle behind or in
front of the fascia/bumper, or it could provide a false indi -
cation that an obstacle is behind or in front of the fascia/
bumper.
• Use the ParkSense switch to turn the ParkSense system off if obstacles such as bicycle carriers, trailer hitches, etc. are
placed near the rear fascia/bumper. Failure to do so can
result in the system misinterpreting a close obstacle as a
sensor problem, causing the “PARKSENSE UNAVAIL -
ABLE SERVICE REQUIRED” message to be appear in the
instrument cluster display.
• On vehicles equipped with a tailgate, ParkSense should be disabled when the tailgate is in the lowered or open posi -
tion. A lowered tailgate could provide a false indication
that an obstacle is behind the vehicle and could also cause
a false braking event.WARNING!
• Drivers must be careful when backing up even when using ParkSense. Always check carefully behind your
vehicle, look behind you, and be sure to check for
pedestrians, animals, other vehicles, obstructions, and
blind spots before backing up. You are responsible for
safety and must continue to pay attention to your
surroundings. Failure to do so can result in serious
injury or death.
• Before using ParkSense, it is strongly recommended that the ball mount and hitch ball assembly is discon -
nected from the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury or damage
to vehicles or obstacles because the hitch ball will be
much closer to the obstacle than the rear fascia when
the loudspeaker sounds the continuous tone. Also, the
sensors could detect the ball mount and hitch ball
assembly, depending on its size and shape, and give a
false indication that an obstacle is behind the vehicle,
and could cause false braking.
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Off-Road Driving Tips
Care should be taken when attempting to climb steep hills or
driving diagonally across a hill or slope. If natural obstacles
force you to travel diagonally up or down a hill, choose a
mild angle and keep as little side tilt as possible. Keep the
vehicle moving and make turns slowly and cautiously.
If you must back down a hill, back straight down using
REVERSE gear. Never back down in NEUTRAL or diago-
nally across the hill. When driving over sand, mud, and other soft terrain, shift to
low gear and drive steadily. Apply the accelerator slowly to
avoid spinning the wheels.
Do not reduce the tire pressures for this type of driving.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is always
a good idea to check for damage. That way you can get any
problems taken care of right away and have your vehicle
ready when you need it.
• Completely inspect the underbody of your vehicle. Check
tires, body structure, steering, suspension, and exhaust
system for damage.
• Inspect the radiator for mud and debris and clean as required.
• Check threaded fasteners for looseness, particularly on the chassis, drivetrain components, steering, and suspension.
Retighten them, if required, and torque to the values spec -
ified in the Service Manual.
• Check for accumulations of plants or brush. These things could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• Driving through standing water may cause damage to
your vehicle’s drivetrain components. Always inspect
your vehicle’s fluids (i.e., engine oil, transmission, axle,
etc.) for signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through standing
water. Do not continue to operate the vehicle if any
fluid appears contaminated, as this may result in
further damage. Such damage is not covered by the
New Vehicle Limited Warranty.
• Getting water inside your vehicle’s engine can cause it to lock up and stall out, and cause serious internal
damage to the engine. Such damage is not covered by
the New Vehicle Limited Warranty. CAUTION!
(Continued)
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