Service Ram 1500 2020 Owner's Manual

7

To Manually Turn Off The Stop Start System ......... 336
To Manually Turn On The Stop Start System ......... 337
System Malfunction .................................................... 337
 SPEED CONTROL — IF EQUIPPED ............................. 337
To Activate ................................................................... 338
To Set A Desired Speed .............................................. 338
To Vary The Speed Setting ......................................... 338
To Accelerate For Passing ......................................... 340
To Resume Speed ....................................................... 340
To Deactivate ............................................................... 340
 ADAPTIVE CRUISE CONTROL (ACC) — IF
EQUIPPED ......................................................................... 340
Adaptive Cruise Control (ACC) Operation............. 342
Activating Adaptive Cruise Control (ACC) ............ 343
To Activate/Deactivate .............................................. 344
To Set A Desired ACC Speed..................................... 345
To Cancel ...................................................................... 345
To Turn Off................................................................... 346
To Resume .................................................................... 346
To Vary The Speed Setting ......................................... 346
Setting The Following Distance In ACC .................. 348
Overtake Aid ................................................................ 351
ACC Operation At Stop.............................................. 351
Adaptive Cruise Control (ACC) Menu.....................352
Display Warnings And Maintenance .......................353
Precautions While Driving With ACC .....................355
General Information ....................................................358
Normal (Fixed Speed) Cruise Control Mode...........359
 PARKSENSE FRONT AND REAR PARK ASSIST .......361
ParkSense Sensors........................................................363
ParkSense Warning Display.......................................363
ParkSense Display .......................................................363
Enabling And Disabling Front And/Or Rear
ParkSense ......................................................................368
Service The ParkSense Park Assist System ..............368
Cleaning The ParkSense System................................369
ParkSense System Usage Precautions.......................369
 PARKSENSE ACTIVE PARK ASSIST SYSTEM — IF
EQUIPPED .........................................................................371
Enabling And Disabling The ParkSense Active Park
Assist System................................................................372
Parallel Parking Space Assistance Operation/
Display ..........................................................................373
Perpendicular Parking Space Assistance Operation/
Display ..........................................................................381
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FUSES.................................................................................. 444
External Power Distribution Center ........................ 445
Internal Power Distribution Center ......................... 449
 JACKING AND TIRE CHANGING .............................. 454
Jack Location ................................................................ 454
Removal Of Jack And Tools ....................................... 455
Removing The Spare Tire ........................................... 458
Preparations For Jacking ............................................ 462
Jacking Instructions ..................................................... 463
To Stow The Flat Or Spare ........................................ 468
Reinstalling The Jack And Tools ............................... 470
 JUMP STARTING ............................................................ 472
Preparations For Jump Start ...................................... 472
Jump Starting Procedure ............................................ 473
 IF YOUR ENGINE OVERHEATS .................................. 475
 MANUAL PARK RELEASE ............................................ 476
 FREEING A STUCK VEHICLE ...................................... 477
 TOWING A DISABLED VEHICLE ................................ 478
Two-Wheel Drive Models .......................................... 480
Four-Wheel Drive Models.......................................... 480
Emergency Tow Hooks — If Equipped ................... 481
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................................ 481
 EVENT DATA RECORDER (EDR) ................................ 481
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .............................................482
Maintenance Plan ........................................................483
Heavy Duty Use Of The Vehicle ...............................486
 ENGINE COMPARTMENT ............................................487
3.6L Engine With Stop/Start .....................................487
5.7L Engine Without Stop/Start ................................488
5.7L Engine With Stop/Start ......................................489
Checking Oil Level ......................................................490
Adding Washer Fluid..................................................490
Maintenance-Free Battery .......................................... 491
Pressure Washing ........................................................491
 DEALER SERVICE ........................................................... 492
Engine Oil — Gas Engine .......................................... 492
Engine Oil Filter ........................................................... 494
Engine Air Cleaner Filter ............................................494
Air Conditioner Maintenance ....................................496
Accessory Drive Belt Inspection ................................501
Body Lubrication .........................................................502
Windshield Wiper Blades ...........................................503
Exhaust System ........................................................... 505
Cooling System ........................................................... 506
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12
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR
VEHICLE ........................................................................... 652
Prepare For The Appointment .................................. 652
Prepare A List .............................................................. 652
Be Reasonable With Requests .................................... 652
 IF YOU NEED ASSISTANCE ......................................... 652
FCA US LLC Customer Center.................................. 653
FCA Canada Inc. Customer Center .......................... 653
In Mexico Contact........................................................ 653
Puerto Rico And US Virgin Islands .......................... 653
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) .................................................654
Service Contract ..........................................................654
 WARRANTY INFORMATION .......................................655
 MOPAR® PARTS ..............................................................655
 REPORTING SAFETY DEFECTS ...................................655
In The 50 United States And Washington, D.C. ...... 655
In Canada ......................................................................656
 PUBLICATION ORDER FORMS ...................................656
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13
INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents located online. Within this information, you will
find a description of the services that FCA US LLC offers to
its customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please take
the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instruc -
tions, recommendations, tips, and important warnings in
this manual will help assure safe and enjoyable operation of
your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
1
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14 INTRODUCTION
tion, that may or may not be applicable to your vehicle, will
be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA US LLC aims at a
constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustrations
may differ from your vehicle's equipment.
The detailed Index at the back of this Owner's Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose
symbols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further infor -
mation on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against oper-
ating procedures that could result in a collision, bodily injury
and/or death. It also contains CAUTIONS against proce -
dures that could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van conver -
sion/camper manufacturers/body builders. US residents
refer to the Warranty Information book, Section 2.1.C. Cana -
dian residents refer to the “What Is Not Covered” section of
the Warranty Information book. Such equipment includes
video monitors, VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items, contact the
applicable manufacturer.
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INTRODUCTION 15
Operating instructions for the special equipment installed by
the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are missing,
please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com. This website contains dimen -
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer's technical support.
For service issues, contact your authorized dealer.VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.1
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GETTING TO KNOW YOUR VEHICLE 31
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition and
a Radio Frequency (RF) receiver to prevent unauthorized
vehicle operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key fob obtained
from another vehicle.
After placing the ignition switch in the ON/RUN position,
the vehicle security light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In addi-
tion, if the light begins to flash after the bulb check, it indi -
cates that someone attempted to start the engine with an
invalid key fob. In the event that a valid key fob is used to
start the engine but there is an issue with the vehicle elec -
tronics, the engine will start and shut off after two seconds. If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Key Programming
Programming key fobs may be performed at an authorized
dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
2
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32 GETTING TO KNOW YOUR VEHICLE
Replacement Keys
NOTE:
Only key fobs that are programmed to the vehicle electronics
can be used to start and operate the vehicle. Once a key fob
is programmed to a vehicle, it cannot be programmed to any
other vehicle.
NOTE:
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank key
fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
license-exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,including interference that may cause undesired opera -
tion.
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar -
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
CAUTION!
• Always remove the key fobs from the vehicle and lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go — Ignition, always remember to place the ignition in the
OFF position.
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GETTING TO KNOW YOUR VEHICLE 41
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar-
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer -
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer- encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.Automatic Door Locks — If Equipped
The auto door lock feature default condition is enabled.
When enabled, the door locks will lock automatically when
the vehicle's speed exceeds 15 mph (24 km/h). The auto door
lock feature can be enabled or disabled by an authorized
dealer per written request of the customer. Please see an
authorized dealer for service.
Automatic Doors Unlock — If Equipped
This feature unlocks all of the doors of the vehicle when
either front door is opened. This will occur only after the
vehicle has been shifted into the PARK position after the
vehicle has been driven (shifted out of PARK and all doors
closed).
Automatic Doors Unlock Programming — If Equipped
The Automatic Doors Unlock feature can be enabled or
disabled through the vehicle’s Uconnect system.
Refer to “Uconnect Settings” in “Multimedia” for further
information.
NOTE:
Use the Auto Unlock Doors feature in accordance with local
laws.
2
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GETTING TO KNOW YOUR VEHICLE 55
To adjust the head restraint forward, pull the top of the head
restraint toward the front of the vehicle as desired and
release. To adjust the head restraint rearward, pull the top of
the head restraint to the forward most position and release.
The head restraint will return to the rear most position.
NOTE:
If your vehicle is equipped with a front bench seat, the center
head restraint is not adjustable or removable.Head Restraint Adjustment Button NOTE:
The head restraints should only be removed by qualified
technicians, for service purposes only. If either of the head
restraints require removal, see an authorized dealer.
Rear Head Restraints
The outboard head restraints are non-adjustable, but can be
folded down for improved rearward visibility. Push the
button on the outboard side of the head restraint to release.
To return the head restraint to its upright position, push up
on the head restraint until it locks back into place.
WARNING!
• All occupants, including the driver, should not operate a vehicle or sit in a vehicle’s seat until the head
restraints are placed in their proper positions in order
to minimize the risk of neck injury in the event of a
crash.
• Head restraints should never be adjusted while the vehicle is in motion. Driving a vehicle with the head
restraints improperly adjusted or removed could cause
serious injury or death in the event of a collision.2
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