AIR DAM RAM 1500 2021 Owner's Manual

MULTIMEDIA287
How It Works

1. Push the SOS Call button; the indicator light will turn green indicating a call has
been placed.

NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or press the Cancel button on the
touchscreen within 10 seconds.
During an SOS Call, the Bluetooth® paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which is
not available due to the SOS Call.
2. Once a connection between the vehicle and a SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:
Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may
be recorded or monitored for quality assurance purposes. Through your enrollment in and use
of the SiriusXM Guardian™ services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US
and that travel into Mexico and Canada may
have limited services. In particular, responses
to SOS calls or other emergency services may
be unavailable or very limited. Vehicles
purchased outside the United States and
Canada are unable to receive SiriusXM
Guardian™ services.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please
contact your dealer.”
An in-vehicle audio message will state
“Vehicle phone requires service. Please
contact your dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop SOS Call system operation. These include, but are not limited to, the
following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not
intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hard
-
ware is damaged during a vehicle crash.
LTE (voice/data) or 3G or 4G (data) coverage
and/or GPS signals are unavailable or
obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any
reason (including during or after an accident)
the SOS Call System, among other vehicle
systems, will not operate.
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288MULTIMEDIA
(Continued)
(Continued)
Requirements

This feature is available only on vehicles sold
in the US or Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ system. Vehicle must be
registered with SiriusXM Guardian™ and
have an active subscription that includes the
applicable feature.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be powered in the ON/RUN or
ACC (Accessory) position with a properly func -
tioning electrical system.
WARNING!
Never place anything on or near the
vehicle’s LTE (voice/data) or 3G or 4G
(data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and
GPS signal reception, which can prevent
your vehicle from placing an emergency
call.
Do not add any aftermarket electrical equip -
ment to the vehicle’s electrical system. This
may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip -
ment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER
FOR ANY REASON (INCLUDING DURING OR
AFTER AN ACCIDENT), NEITHER THE UCON-
NECT APPS NOR THE SIRIUSXM
GUARDIAN™ SERVICES WILL OPERATE.
The Occupant Restraint Controller (ORC)
turns on the Air Bag Warning Light on the
instrument panel if a malfunction in any part
of the air bag system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu -
minated, have an authorized dealer service
your vehicle immediately.
WARNING! (Continued)
Ignoring the Rearview Mirror Light could
mean you will not have SOS Call services if
needed. If the Rearview Mirror Light is illu -
minated, have an authorized dealer service
the SOS Call system immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from a SiriusXM Guardian™
Customer Care agent. All occupants should
exit the vehicle immediately and move to a
safe location.
Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING! (Continued)

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SAFETY337
(Continued)
Be sure everyone in your vehicle is in a seat
and using a seat belt properly. Occupants,
including the driver, should always wear
their seat belts whether or not an air bag is
also provided at their seating position to
minimize the risk of severe injury or death
in the event of a crash.
Wearing your seat belt incorrectly could
make your injuries in a collision much
worse. You might suffer internal injuries, or
you could even slide out of the seat belt.
Follow these instructions to wear your seat
belt safely and to keep your passengers
safe, too.
Two people should never be belted into a
single seat belt. People belted together can
crash into one another in a collision, hurting
one another badly. Never use a lap/
shoulder belt or a lap belt for more than one
person, no matter what their size.
WARNING! (Continued)WARNING!
A lap belt worn too high can increase the
risk of injury in a collision. The seat belt
forces won’t be at the strong hip and pelvic
bones, but across your abdomen. Always
wear the lap part of your seat belt as low as
possible and keep it snug.
A twisted seat belt may not protect you
properly. In a collision, it could even cut into
you. Be sure the seat belt is flat against
your body, without twists. If you can’t
straighten a seat belt in your vehicle, take it
to an authorized dealer immediately and
have it fixed.
A seat belt that is buckled into the wrong
buckle will not protect you properly. The lap
portion could ride too high on your body,
possibly causing internal injuries. Always
buckle your seat belt into the buckle
nearest you.
A seat belt that is too loose will not protect
you properly. In a sudden stop, you could
move too far forward, increasing the possi -
bility of injury. Wear your seat belt snugly.
A seat belt that is worn under your arm is
dangerous. Your body could strike the
inside surfaces of the vehicle in a collision,
increasing head and neck injury. A seat belt
worn under the arm can cause internal inju -
ries. Ribs aren’t as strong as shoulder
bones. Wear the seat belt over your
shoulder so that your strongest bones will
take the force in a collision.
A shoulder belt placed behind you will not
protect you from injury during a collision.
You are more likely to hit your head in a
collision if you do not wear your shoulder
belt. The lap and shoulder belt are meant to
be used together.
A frayed or torn seat belt could rip apart in
a collision and leave you with no protection.
Inspect the seat belt system periodically,
checking for cuts, frays, or loose parts.
Damaged parts must be replaced immedi-
ately. Do not disassemble or modify the
seat belt system. Seat belt assemblies
must be replaced after a collision.
WARNING! (Continued)
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344SAFETY
(Continued)
Driver And Passenger Front Air Bag
Features
The Advanced Front Air Bag system has
multistage driver and front passenger air bags.
This system provides output appropriate to the
severity and type of collision as determined by
the Occupant Restraint Controller (ORC), which
may receive information from the front impact
sensors (if equipped) or other system
components.
The first stage inflator is triggered immediately
during an impact that requires air bag
deployment. A low energy output is used in less severe collisions. A higher energy output is used
for more severe collisions.
This vehicle may be equipped with a driver and/
or front passenger seat belt buckle switch that
detects whether the driver or front passenger
seat belt is buckled. The seat belt buckle switch
may adjust the inflation rate of the Advanced
Front Air Bags.
This vehicle may be equipped with driver and/or
front passenger seat track position sensors that
may adjust the inflation rate of the Advanced
Front Air Bags based upon seat position.
This vehicle is equipped with a right front
passenger Occupant Classification System
(“OCS”) that is designed to provide Passenger
Advanced Front Air Bag output appropriate to
the occupant’s seated weight input, as
determined by the OCS.Front Air Bag Operation
Front Air Bags are designed to provide
additional protection by supplementing the seat
belts. Front air bags are not expected to reduce
the risk of injury in rear, side, or rollover
collisions. The front air bags will not deploy in all
frontal collisions, including some that may
produce substantial vehicle damage — for
example, some pole collisions, truck
underrides, and angle offset collisions.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
WARNING!
(Continued)
WARNING!
No objects should be placed over or near
the air bag on the instrument panel or
steering wheel because any such objects
could cause harm if the vehicle is in a colli -
sion severe enough to cause the air bag to
inflate.
Do not put anything on or around the air
bag covers or attempt to open them manu -
ally. You may damage the air bags and you
could be injured because the air bags may
no longer be functional. The protective
covers for the air bag cushions are
designed to open only when the air bags
are inflating.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts
even though you have air bags.
WARNING! (Continued)

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SAFETY345
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and
damage by themselves are not good indicators
of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in
all collisions, and also are needed to help keep
you in position, away from an inflating air bag.
When the Occupant Restraint Controller (ORC)
detects a collision requiring the front air bags, it
signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the front air
bags.
The steering wheel hub trim cover and the
upper passenger side of the instrument panel
separate and fold out of the way as the air bags
inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate
while helping to restrain the driver and front
passenger.Occupant Classification System (OCS) —
Front Passenger Seat
The OCS is part of a Federally regulated safety
system for this vehicle. It is designed to provide
Passenger Advanced Front Air Bag output
appropriate to the occupant’s seated weight, as
determined by the OCS.
The Occupant Classification System (OCS)
consists of the following:
Occupant Restraint Controller (ORC)
Occupant Classification Module (OCM) and
Sensor located in the front passenger seat
Air Bag Warning Light
Occupant Classification Module (OCM) And
Sensor
The Occupant Classification Module (OCM) is
located underneath the front passenger seat.
The Sensor is located beneath the passenger
seat cushion foam. Any weight on the seat will
be sensed by the Sensor. The OCM uses input
from the Sensor to determine the front
passenger’s most probable classification. The
OCM communicates this information to the ORC. The ORC may reduce the inflation rate of
the Passenger Advanced Front Air Bag
deployment based on occupant classification.
In order for the OCS to operate as designed, it is
important for the front passenger to be seated
properly and properly wearing the seat belt.
The OCS will NOT prevent deployment of the
Passenger Advanced Front Air Bag. The OCS
may reduce the inflation rate of the Passenger
Advanced Front Air Bag if the OCS estimates
that:
The front passenger seat is unoccupied or
has very light objects on it; or
The front passenger seat is occupied by a
small passenger, including a child; or
The front passenger seat is occupied by a
rear-facing child restraint; or
The front passenger is not properly seated or
his or her weight is taken off of the seat for a
period of time.
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SAFETY351
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the
severity and type of collision. The side impact
sensors aid the ORC in determining the
appropriate response to impact events. The
system is calibrated to deploy the Side Air Bags
on the impact side of the vehicle during impacts
that require Side Air Bag occupant protection. In
side impacts, the Side Air Bags deploy
independently; a left side impact deploys the
left Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of
whether or not Side Air Bags should have
deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not
impact the area of the passenger compartment.
The Side Air Bags may deploy during angled or
offset frontal collisions where the front air bags
deploy. Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less
time than it takes to blink your eyes.
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy-
ment.
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or
area where the side air bags inflate, even if
they are in an infant or child restraint.
Seat belts (and child restraints where
appropriate) are necessary for your protec -
tion in all collisions. They also help keep
you in position, away from an inflating Side
Air Bag. To get the best protection from the
Side Air Bags, occupants must wear their
seat belts properly and sit upright with their
backs against the seats. Children must be
properly restrained in a child restraint or
booster seat that is appropriate for the size
of the child.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.
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352SAFETY
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed.
The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle
experiences a rollover or near rollover event,
and deployment is appropriate, the rollover
sensing system will deploy the side air bags and
seat belt pretensioners on both sides of the
vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that gener -
ates the non-toxic gas used for air bag infla -
tion. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or

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SAFETY353
eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
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SAFETY369
SAFETY TIPS
TRANSPORTING PASSENGERS
NEVER TRANSPORT PASSENGERS IN THE
CARGO AREA.
TRANSPORTING PETS
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown
about and possibly injured, or injure a
passenger during panic braking or in a collision.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that
are secured by seat belts.
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the system.
Front seat belt assemblies must be replaced
after a collision. Rear seat belt assemblies must
be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing,
etc.). If there is any question regarding seat belt
or retractor condition, replace the seat belt.
Air Bag Warning Light
The Air Bag Warning Light will turn on for four
to eight seconds as a bulb check when the
ignition switch is first placed in the ON/RUN
position. If the light is either not on during
starting, stays on, or turns on while driving, have
the system inspected at an authorized dealer as
soon as possible. After the bulb check, this light
will illuminate with a single chime when a fault
with the Air Bag System has been detected. It
will stay on until the fault is removed. If the light
comes on intermittently or remains on while
driving, have an authorized dealer service the
vehicle immediately.
See Ú page 334 for further information.
Defroster
Check operation by selecting the defrost mode
and place the blower control on high speed. You
should be able to feel the air directed against
the windshield. See an authorized dealer for
service if your defroster is inoperable.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
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370SAFETY
(Continued)
(Continued)
Floor Mat Safety Information
Always use floor mats designed to fit your
vehicle. Only use a floor mat that does not
interfere with the operation of the accelerator,
brake or clutch pedals. Only use a floor mat that
is securely attached using the floor mat
fasteners so it cannot slip out of position and
interfere with the accelerator, brake or clutch
pedals or impair safe operation of your vehicle
in other ways.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to
interfere with the accelerator, brake, or clutch
pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT
install your floor mat upside down or turn
your floor mat over. Lightly pull to confirm
mat is secured using the floor mat
fasteners on a regular basis.
ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before
installing any other floor mat. NEVER install
or stack an additional floor mat on top of an
existing floor mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that
cannot be properly attached and secured to
your vehicle. If a floor mat needs to be
replaced, only use a FCA approved floor
mat for the specific make, model, and year
of your vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for inter
-
ference, with the vehicle properly parked
with the engine off, fully depress the accel -
erator, the brake, and the clutch pedal (if
present) to check for interference. If your
floor mat interferes with the operation of
any pedal, or is not secure to the floor,
remove the floor mat from the vehicle and
place the floor mat in your trunk.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
WARNING! (Continued)
ALWAYS make sure objects cannot fall or
slide into the driver’s side floor area when
the vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
NEVER place any objects under the floor
mat (e.g., towels, keys, etc.). These objects
could change the position of the floor mat
and may cause interference with the accel -
erator, brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet
to the floor and check the floor mat
fasteners are secure to the vehicle carpet.
Fully depress each pedal to check for inter -
ference with the accelerator, brake, or
clutch pedals then re-install the floor mats.
It is recommended to only use mild soap
and water to clean your floor mats. After
cleaning, always check your floor mat has
been properly installed and is secured to
your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING! (Continued)

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