phone RAM 1500 2021 Owners Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle
is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you
find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit
the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously
impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with
a designated non-drinking driver, call a cab, a friend or use public transportation.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or
make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect
manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower
and your judgment is impaired when you have been drinking. Never drink and then drive.

6
VEHICLE LOADING ............................................. 213 Gross Vehicle Weight Rating (GVWR) ......213Payload .......................................................213Gross Axle Weight Rating (GAWR) ............213
Tire Size ......................................................213
Rim Size......................................................214
Inflation Pressure ......................................214
Curb Weight................................................214
Loading .......................................................214
TRAILER TOWING .............................................. 214
Common Towing Definitions .....................214Trailer Hitch Type and Maximum Trailer
Weight.........................................................218 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ..........................................218 Trailer And Tongue Weight ........................ 219Trailer Reverse Steering Control ...............219
Towing Requirements ...............................221
Towing Tips ................................................227
SNOWPLOW ...................................................... 227
Before Plowing ........................................... 228
Snowplow Prep Package Model
Availability .................................................. 228 Over The Road Operation With Snowplow
Attached .....................................................229 Operating Tips ............................................229
General Maintenance ................................229 RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................230
Towing This Vehicle Behind Another
Vehicle ........................................................ 230 Recreational Towing — Two-Wheel Drive
Models ........................................................ 230 Recreational Towing — Four-Wheel Drive
Models ........................................................ 231
DRIVING TIPS ...................................................... 234
Driving On Slippery Surfaces ................... 234
Driving Through Water .............................. 234
Off-Road Driving Tips ................................. 235
MULTIMEDIA
UCONNECT SYSTEMS .......................................236
CYBERSECURITY ............................................... 236
UCONNECT SETTINGS ........................................ 237Customer Programmable Features .......... 237
HEAD-UP DISPLAY (HUD) .................................. 254
UCONNECT INTRODUCTION ..............................256
System Overview ....................................... 256Safety And General Information ............... 258
UCONNECT MODES ............................................259
Steering Wheel Audio Controls ................ 259
Radio Mode ............................................... 259Media Mode .............................................. 268
Phone Mode .............................................. 271 CONNECTED VEHICLE SERVICES —
IF EQUIPPED ...................................................... 282
Is My Vehicle Connected? ......................... 282
Introduction To Connected Vehicle
Services ..................................................... 282 Getting Started With Connected Vehicle
Services ..................................................... 284 Using SiriusXM Guardian™ ...................... 286
Manage My SiriusXM Guardian™
Account ...................................................... 301
CONNECTED SERVICES FAQs ......................... 301
Connected Services SOS FAQs ................ 301
Connected Services Remote Door Lock/
Unlock FAQs .............................................. 302 Connected Services Roadside
Assistance FAQs ....................................... 302 Connected Services Send & Go FAQs ..... 302Connected Services Vehicle Finder
FAQs .......................................................... 303 Connected Services Stolen Vehicle
Assistance FAQs ....................................... 303 Connected Services Remote Vehicle
Start FAQs ................................................. 303 Connected Services Remote Horn &
Lights FAQs ................................................ 304 Connected Services Account FAQs........... 304
Data Collection & Privacy .......................... 306

21_DT_OM_EN_USC_t.book Page 6

7
OFF-ROAD PAGES — IF EQUIPPED .................. 307 Off-Road Pages Status Bar .......................307
Vehicle Dynamics.......................................308
Accessory Gauge........................................308
Pitch & Roll .................................................308
Suspension ................................................309
RADIO OPERATION AND MOBILE PHONES.... 309
Regulatory And Safety Information........... 309
SAFETY
SAFETY FEATURES ............................................ 310 Anti-Lock Brake System (ABS) ................. 310
Electronic Brake Control (EBC) System ...311
AUXILIARY DRIVING SYSTEMS ........................ 318
Blind Spot Monitoring (BSM) —
If Equipped ................................................318 Forward Collision Warning (FCW) With
Mitigation — If Equipped............................324 Tire Pressure Monitoring System
(TPMS) ........................................................ 327
OCCUPANT RESTRAINT SYSTEMS .................. 334
Occupant Restraint Systems Features ....334
Important Safety Precautions ...................334Seat Belt Systems ..................................... 335Supplemental Restraint Systems (SRS) ...342Child Restraints..........................................355 SAFETY TIPS ....................................................... 369
Transporting Passengers .......................... 369Transporting Pets ...................................... 369
Safety Checks You Should Make Inside
The Vehicle ................................................ 369 Periodic Safety Checks You Should
Make Outside The Vehicle ........................ 371 Exhaust Gas .............................................. 371
Carbon Monoxide Warnings ...................... 372IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS........................373
ASSIST AND SOS SYSTEM — IF EQUIPPED .... 373
JACKING AND TIRE CHANGING .......................377 Preparations For Jacking........................... 377
Jack Location ............................................. 378
Removal Of Jack And Tools ....................... 378
Removing The Spare Tire .......................... 380Jacking Instructions ................................... 381
To Stow The Flat Or Spare ........................ 384
Reinstalling The Jack And Tools ............... 385
JUMP STARTING ................................................ 386
Preparations For Jump Start ..................... 386Jump Starting Procedure .......................... 387
REFUELING IN EMERGENCY –
IF EQUIPPED ...................................................... 389
IF YOUR ENGINE OVERHEATS .........................389
MANUAL PARK RELEASE .................................. 390
FREEING A STUCK VEHICLE .............................391 TOWING A DISABLED VEHICLE ........................ 392
Two-Wheel Drive Models ........................... 393
Four-Wheel Drive Models .......................... 393
Emergency Tow Hooks — If Equipped ...... 394
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................ 394
EVENT DATA RECORDER (EDR) ....................... 394
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINE ............................................................... 395
Maintenance Plan ..................................... 395
SCHEDULED SERVICING — DIESEL ENGINE .. 399
Maintenance Plan — Diesel Fuel Up To
B5 Biodiesel .............................................. 400 Additional Maintenance — B6 To B20
Biodiesel..................................................... 403
ENGINE COMPARTMENT .................................. 404
3.6L Engine With Stop/Start .................... 404
5.7L Engine Without Stop/Start ............... 4055.7L Engine With Stop/Start..................... 406
3.0L Diesel Engine .................................... 407Checking Oil Level ..................................... 408
Adding Washer Fluid ................................. 408Maintenance-Free Battery ....................... 409Pressure Washing...................................... 409

21_DT_OM_EN_USC_t.book Page 7

17
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter-N-Go (if equipped), and
Remote Start (if equipped). The key fob allows
you to lock or unlock all doors, tailgate, and the
RamBox (if equipped) as well as activate the
Panic Alarm from distances up to approximately
66 ft (20 m). The key fob does not need to be
pointed at the vehicle to activate the system. The
key fob also contains an emergency key, which is
stored in the rear of the key fob.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be found if
it is placed within 15 cm (150 mm) of the pad
Ú page 77.
With the ignition in the ON position and the
vehicle moving at 2 mph (4 km/h), all RKE
commands are disabled.
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
NOTE:
A low key fob battery condition may be indicated
by a message in the instrument cluster display,
or by the LED light on the key fob. If the LED key
fob light no longer illuminates from key fob
button pushes, then the key fob battery requires
replacement.
1 — Unlock
2 — LED Light
3 — Lock
4 — Tailgate Lowering
5 — Remote Start
6 — PANIC
7 — Emergency Key
8 — Air Suspension
2

21_DT_OM_EN_USC_t.book Page 17

22GETTING TO KNOW YOUR VEHICLE
NOTE:
The key fob may not be detected by the
vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob’s wireless signal and prevent the Keyless Enter-N-Go system from
starting the vehicle.
Engine starting procedure Ú
page 140.
When opening the driver's door and the igni -
tion is in the ON/RUN position (engine not
running), a chime will sound to remind you to
place the ignition in the OFF position. In addi -
tion to the chime, the message “Ignition or
Accessory ON” will display in the cluster.
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
Remote start is used to defrost windows in cold
weather and to reach a comfortable climate in
all ambient conditions before the customer
enters the vehicle. NOTE:
Obstructions between the vehicle and key fob
may reduce this range.
HOW TO USE REMOTE START
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the parking lights will
flash, and the horn will chirp twice (if
programmed). Then, the engine will start, and
the vehicle will remain in the Remote Start
mode for a 15 minute cycle.
Pushing the remote start button a third time
shuts the engine off.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ON/RUN mode. A child could operate
power windows, other controls, or move the
vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING!
(Continued)
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

21_DT_OM_EN_USC_t.book Page 22

28GETTING TO KNOW YOUR VEHICLE
POWER DOOR LOCKS — IF EQUIPPED
The power door lock switches are located on
each front door panel. Push the switch to lock or
unlock the doors.

Power Door Lock Switches

The driver’s door will unlock automatically if the
keys are found inside the vehicle when the door
lock button on the front door panel is used to
lock the door. This will occur for two attempts.
Upon the third attempt, the doors will lock even
if the key is inside.
NOTE:
If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door
may not unlock automatically. If the door lock switch is pushed while the
ignition is in ACC or ON/RUN and the driver's
door is open, the doors will not lock.
If a rear door is locked, it cannot be opened
from inside the vehicle without first unlocking
the door. The door may be unlocked manually
by raising the lock knob.
POWER SIDE STEPS — IF EQUIPPED
The Power Side Steps will extend a step for
easier entry and exit of the vehicle.
When configured for “Auto” mode, the Power
Side Steps will deploy when any of the doors are
opened, or when the deploy setting is activated
through the touchscreen. When configured for
“Store” mode, the steps will not deploy unless
the setting is selected manually through the
“Controls” menu within the touchscreen.
If the vehicle speed exceeds 5 mph (8 km/h), or
if the retract setting is selected within Uconnect
Settings Ú
page 237, the steps will retract.
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s key fob and a feature of Keyless
Enter-N-Go — Passive Entry. This feature allows you to lock and unlock the vehicle’s door(s)
without having to push the key fob lock or
unlock buttons.
NOTE:
Passive Entry may be programmed on or off
within Uconnect Settings Ú
page 237.
The key fob may not be detected by the
vehicle Passive Entry system if it is located
next to a mobile phone, laptop, or other elec -
tronic device; these devices may block the
key fob’s wireless signal and prevent the
Passive Entry system from locking/unlocking
the vehicle.
Passive Entry Unlock initiates illuminated
approach (low beams, license plate lamp,
position lamps) for whichever time duration
is set between 0, 30, 60 or 90 seconds.
Passive Entry Unlock also initiates two
flashes of the turn signal lamps.
If wearing gloves, or if it has been raining/
snowing on the Passive Entry door handle,
the unlock sensitivity can be affected,
resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and (if equipped) will arm
the Vehicle Security system.

21_DT_OM_EN_USC_t.book Page 28

GETTING TO KNOW YOUR VEHICLE43
GET STARTED
The VR button is used to activate /deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first
push the VR button, wait until after the beep,
then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR button
and saying a Voice Command from the
current category.
Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. Android™ is a trademark of Google Inc.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc
Ú
page 482. For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a
week) or visit DriveUconnect.com (US) or
DriveUconnect.ca (Canada).
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake and accelerator pedals
to move toward or away from the driver to
provide improved position with the steering
wheel.
The adjustable pedal switch is located on the
instrument panel, below the headlight switch.
1 — Push To Start Or Answer A Phone Call And
Send Or Receive A Text
2 — Push The Voice Recognition Button To Begin
Radio, Media, Navigation, And Climate Functions
3 — Push The Hang-up Button To End A Call
2

21_DT_OM_EN_USC_t.book Page 43

72GETTING TO KNOW YOUR VEHICLE
NOTE:
The front seat may have to be moved forward to
fully open the lid.

Opened Storage Bin

Each storage bin also contains two hooks for
securing cargo. These hooks should be used to
secure loads safely when the vehicle is moving.

In-Floor Storage Bin Hooks
NOTE:
The maximum load limit for each hook is 250 lbs
(113 kg).
Storage Under Rear Seat — If Equipped
To access the storage under the rear seats,
unlatch the lock mechanism in the center of the
seat base by rotating it to either side, and fold
the front of the seat base forward.

Folding Down Front Of Seat Base

Flip the inside of the base upward into the
upright position, locking into place, creating and
extended storage area.
Fully Extended Storage Area

NOTE:
The rear seats do not need to be folded up to
access this feature.
USB/AUX CONTROL
Located on the center stack, just below the
instrument panel, is the main media hub. There
are four total USB ports: Two Mini-USBs (Type C)
and two Standard USBs (Type A). There is also
an AUX port located in the middle of the USB
Ports.
Plugging in a smartphone device to a USB Port
may activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information,
refer to “Android Auto™” or “Apple CarPlay®” in
the Owner’s Manual Supplement.
1 — Lock Mechanism
2 — Front Of Seat Base

21_DT_OM_EN_USC_t.book Page 72

GETTING TO KNOW YOUR VEHICLE73
NOTE:
Two devices can be plugged in at the same
time, and both ports will provide charging capa-
bilities. Only one port can transfer data to the
system at a time. A pop-up will appear and allow
you to select the device transferring data.
For example, if a device is plugged into the Type
A USB port and another device is plugged into
the Type C USB port, a message will appear and
allow you to select which device to use.

Center Stack USB/AUX Media Hub Rear USB Ports

The third and fourth USB ports are located
behind the center console, above the power
inverter. One of these USBs ports are charge
only.
Applicable to only Uconnect 4C/4C NAV With
8.4-inch Display, and Uconnect 4C NAV With
12-inch Display radios, different scenarios are
listed below when a non-phone device is
plugged into the smaller and larger USB ports, and when a phone device is plugged into the
smaller and larger USB ports:
“A new device is now connected. Previous
connection was lost”.
“(Phone Name) now connected. Previous
connection was lost”.
“Another device is in use through the same
USB port. Please disconnect the first device
to use the second device”.
Plugging in a phone or another USB device may
cause the connection to a previous device to be
lost.
If equipped, your vehicle may also contain a
USB port located on the top tray of the vehicles
center console.
If equipped, two Mini-USB ports (Type C), two
Standard USB ports (Type A), and one AUX port
may be located to the left of the center stack,
just below the climate controls.
1 — USB Port #1
2 — AUX Port
3 — USB Port #2
1 — Rear Media USB Ports
2 — Rear Charge Only USB Ports
2

21_DT_OM_EN_USC_t.book Page 73

74GETTING TO KNOW YOUR VEHICLE
(Continued)

Center Console USB/AUX Media Hub

Some USB ports support media and charging.
You can use features, such as Apple CarPlay®,
Android Auto™, Pandora®, and others while
charging your phone.
NOTE:
Plugging in a phone or another USB device may
cause the connection to a previous device to be
lost.
For further information, refer to the Uconnect
Owner’s Manual Supplement or visit
UconnectPhone.com.
ELECTRICAL POWER OUTLETS
The auxiliary 12 Volt (13 Amp) power outlet can
provide power for in-cab accessories designed
for use with the standard “cigarette lighter”
style plug. The 12 Volt power outlets and 5 Volt
(2.5 Amp) USB Port (Charge Only) have a cap
attached to the outlet indicating “12V DC”,
together with either a key symbol, battery
symbol, or USB symbol.
A key symbol indicates that the ignition must be
in the ON/RUN or ACC positions for the outlet to
provide power. The battery symbol indicates
that the outlet is connected to the battery, and
can provide power at all times. An auxiliary power outlet can be found in the
tray on top of the center stack. This power outlet
only works when the ignition is in the ON/RUN
or ACC position.

Power Outlet — Top Of Center Stack

1 — Standard USB Type A Ports
2 — Mini-USB Type C Ports
3 — AUX Port
CAUTION!
Do not exceed the maximum power of 160
Watts (13 Amps) at 12 Volts. If the 160
Watts (13 Amps) power rating is exceeded,
the fuse protecting the system will need to
be replaced.
Power outlets are designed for accessory
plugs only. Do not insert any other object in
the power outlets as this will damage the
outlet and blow the fuse. Improper use of
the power outlet can cause damage not
covered by your New Vehicle Limited
Warranty.
CAUTION! (Continued)

21_DT_OM_EN_USC_t.book Page 74