stop start Ram 2500 2020 Owner's Guide

SAFETY189
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced Acci -
dent Response System perform the following
functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks
in the engine compartment and on the ground
near the engine compartment and fuel tank
before resetting the system and starting the
engine. If there are no fuel leaks or damage to the
vehicle electrical devices (e.g. headlights) after an
accident, reset the system by following the proce -
dure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before reset -
ting the system and starting the engine.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
4

20_DJD2_OM_EN_USC_t.book Page 189

212STARTING AND OPERATING
This feature allows the driver to operate the igni -
tion switch with the push of a button, as long as
the Remote Start/Keyless Enter-N-Go key fob is
in the passenger compartment.
Normal Starting Using ENGINE START/STOP
Button
To Turn On The Engine Using The ENGINE
START/STOP Button

1. The transmission must be in PARK.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button
once.
3. The system takes over and attempts to start the vehicle. If the vehicle fails to start, the
starter will disengage automatically after 10
seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the
ENGINE START/STOP button again.
NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or pressing
the accelerator pedal. To Turn Off The Engine Using ENGINE START/
STOP Button

1. Place the gear selector in PARK, then push
and release the ENGINE START/STOP
button.

2. The ignition will return to the OFF mode.
3. If the gear selector is not in PARK, the ENGINE START/STOP button must be held
for two seconds or three short pushes in a
row with the vehicle speed above 5 mph
(8 km/h) before the engine will shut off. The
ignition will remain in the ACC mode until
the gear selector is in PARK and the button
is pushed twice to the OFF mode.
4. If the gear selector is not in PARK and the ENGINE START/STOP button is pushed
once with the vehicle speed above 5 mph
(8 km/h), the instrument cluster will display
a “Vehicle Not In Park ” message and the
engine will remain running. Never leave a
vehicle out of the PARK position, or it could
roll.
NOTE:
If the gear selector is not in PARK, and the
ENGINE START/STOP button is pushed once with the vehicle speed below 5 mph (8 km/h),
the engine will shut off and the ignition will
remain in the ACC position. If vehicle speed
drops below 1.2 mph (1.9 km/h), the vehicle
may AutoPark. See AutoPark section for further
details.
ENGINE START/STOP Button Functions — With
Driver’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates
similar to an ignition switch. It has three modes:
OFF, ACC, and RUN. To change the ignition
modes without starting the vehicle and use the
accessories, follow these directions:

1. Start with the ignition in the OFF mode.

2. Push the ENGINE START/STOP button once to place the ignition to the ACC mode.
3. Push the ENGINE START/STOP button a second time to place the ignition to the RUN
mode.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF
mode.

20_DJD2_OM_EN_USC_t.book Page 212

216STARTING AND OPERATING
Tip Start Feature
Do not press the accelerator. Cycle the ignition
switch briefly to the START position and release
it. The starter motor will continue to run and will
automatically disengage when the engine is
running.
Keyless Enter-N-Go — Ignition

Keyless Push Button Ignition

This feature allows the driver to operate the igni -
tion switch with the push of a button, as long as
the Remote Start/Keyless Enter-N-Go key fob is
in the passenger compartment.
Normal Starting
Using The ENGINE START/STOP Button

1. The transmission must be in PARK or NEUTRAL.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button
once.
3. The system takes over and attempts to start the vehicle. If the vehicle fails to start, the
starter will disengage automatically after
25 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, remove
your foot from the brake pedal and push the
ENGINE START/STOP button again.
NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or
pressing the accelerator pedal.
Under cold weather conditions, the engine
may not immediately crank if the “Wait To
Start” telltale is illuminated. This is normal
operation. For vehicles equipped with Keyless Enter-N-Go, the vehicle will automat
-
ically crank when the “Wait To Start” time has
elapsed. See the section “Starting Procedure
Engine Manifold Air Temperature 0°F to
66°F (18°C to 19°C)” for more information.
To Turn Off The Engine Using ENGINE START/
STOP Button

1. Place the gear selector in PARK, then push and release the ENGINE START/STOP
button.

2. The ignition will return to the OFF mode.
3. If the gear selector is not in PARK and the ENGINE START/STOP button is pushed
once, the instrument cluster will display a
“Vehicle Not In Park” message and the
engine will remain running. Never leave a
vehicle out of the PARK position, or it could
roll.
4. If the gear selector is in NEUTRAL, and the vehicle speed below 5 mph (8 km/h),
pushing the ENGINE START/STOP button
once will turn the engine off. The ignition will
remain in the ACC mode.

20_DJD2_OM_EN_USC_t.book Page 216

STARTING AND OPERATING217
5. If the vehicle speed is above 5 mph (8 km/h),
the ENGINE START/STOP button must be held
for two seconds (or three short pushes in a
row) to turn the engine off. The ignition will
remain in the ACC mode (NOT the OFF mode)
if the engine is turned off when the transmis -
sion is not in PARK.
NOTE:
If the ignition is left in the ACC or ON/RUN
(engine not running) mode and the transmis -
sion is in PARK, the system will automatically
time out after 30 minutes of inactivity and the
ignition return to the OFF mode.
ENGINE START/STOP Button Functions — With
Driver’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates
similar to an ignition switch. It has three posi -
tions, OFF, ACC, RUN. To change the ignition
switch positions without starting the vehicle and
use the accessories follow these steps:

1. Starting with the ignition in the OFF posi -
tion:

2. Push the ENGINE START/STOP button once to change the ignition to the ACC position. 3. Push the ENGINE START/STOP button a
second time to change the ignition to the
RUN position.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF
position.
Keyless Enter-N-Go Starting Procedure —
Engine Manifold Air Temperature 0° F To
66° F (–18° C to 19° C)
NOTE:
The temperature displayed in the instrument
cluster does not necessarily reflect the engine
manifold air temperature. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
When engine temperatures fall below 66°F
(19°C) the “Wait To Start” telltale will remain on
indicating the intake air heater system is active.
Follow the steps in the “Normal Starting” proce -
dure except:

1. Pushing the ENGINE START/STOP button with the driver’s foot on the brake will
move the ignition from OFF or ACC to RUN, and will illuminate the “Wait To Start” tell
-
tale. The engine will not immediately crank,
this is normal operation.

2. The “Wait To Start” telltale will remain on for a period of time that varies depending on
the engine temperature.
3. While the “Wait to Start” telltale is on, the instrument cluster will additionally display a
gauge or bar whose initial length represents
the full “Wait to Start” time period. Its length
will decrease until it disappears when the
“Wait to Start” time has elapsed.
4. After the engine “Wait To Start” telltale goes off, the engine will automatically crank.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain the water from the fuel filters to avoid
engine damage. Refer to “Draining Fuel/
Water Separator Filter” in “Servicing And
Maintenance” for further information.
5

20_DJD2_OM_EN_USC_t.book Page 217

STARTING AND OPERATING225

1. With the transmission in PARK, the parking
brake applied, and the engine running,
push the speed control switch to the ON
position, then push the SET switch.

2. The engine RPM will go up to 1,100 RPM. To increase the RPM, push and hold the
ACCEL/RESUME switch and the idle speed
will increase to approximately 1,500 RPM.
To decrease the RPM, push and hold the
DECEL switch and the idle speed will
decrease to approximately 1,100 RPM.
3. To cancel the Idle–Up feature, either push the CANCEL switch, push the ON/OFF
switch, or press the brake pedal.
Noise
Diesel engines can create noises that may
seem concerning. The nature of a diesel engine
is compression ignition where compressed air and fuel are mixed and ignited. Weather, baro
-
metric pressure, altitude, and temperature will
affect how fuel is ignited in the engine. Engines
will sound different from day to day or previous
model years. Clicking, ticking, or light knocking
is normal and will change from day to day, as
the engine breaks in, and can vary with changes
in ambient temperature. Clicking sound from
under the hood shortly after vehicle shutdown is
normal as actuators such as the EGR valve are
cycled. Fuel pump noise may increase during
low speed/light load conditions when ambient
temperature is above 100°F (38°C), and when
fuel tank level is below 10% which is a normal
condition of the fuel system and controls
strategy. Diesel equipped vehicles also have an
exhaust after-treatment system to reduce emis -
sions utilizing a DPF (refer to “Odor” in this
section for further information) and a Selective
Reduction Catalyst (SCR). The SCR reduces
Nitrogen Oxides (NOx) using the Diesel Exhaust Fluid (DEF) system. DEF is injected directly into
the SCR through a dosing module. This process
will create a clicking sound and at times, will
make noise even with the vehicle shut off. This
is normal as the DEF dosing module is purging
DEF. If at any time the check engine light is on,
please visit an authorized dealer.
Stopping The Engine
Idle the engine a few minutes before routine
shutdown. After full load operation, idle the
engine three to five minutes before shutting it
down. This idle period will allow the lubricating
oil and coolant to carry excess heat away from
the combustion chamber, bearings, internal
components, and turbocharger. This is espe
-
cially important for turbocharged, charge
air-cooled engines. Refer to the following chart
for proper engine shutdown:
Driving Condition Load Turbocharger Temperature Idle Time (min.) Before Engine
Shutdown
Stop and Go EmptyCoolLess than One
Stop and Go Medium -One
Highway Speeds MediumWarmTwo
5

20_DJD2_OM_EN_USC_t.book Page 225

226STARTING AND OPERATING
Idle Shutdown
This feature can be enabled so that the truck
will automatically shutdown when the truck has
been idling for a set period of time when the
engine is at operating temperature. Idle time
can be set in 5 minute increments between 5
and 60 minutes. See an authorized dealer to
enable this feature.
NOTE:
The idle shut down timer is disabled while the
PTO is active.
Programmable Maximum Vehicle Speed
This feature allows the owner to set a maximum
vehicle speed for the vehicle. The 2500 and
3500 Series maximum vehicle speed can be set
between 40 mph (64 km/h) and 87 mph
(140 km/h). The 4500/5500 Series maximum
vehicle speed can be set between 40 mph (64 km/h) and 85 mph (136 km/h). See an
authorized dealer to enable this feature.
NOTE:
DO NOT set the maximum vehicle speed to a
value greater than what the vehicle tires are
rated for.
Operating Precautions
Avoid Overheating The Engine
The temperature of the engine coolant (anti
-
freeze) (a mixture of 50% ethylene-glycol and
50% water) must not exceed the normal range
of the temperature gauge 240°F (116°C) with
a 21 psi (145 kPa) coolant pressure cap.
Usually the engine coolant (antifreeze)
temperature indicated during operation will be
to the left of center in the normal range of the
gauge.
Avoid Low Coolant Temperature Operation
Continual operation at low engine coolant (anti -
freeze) temperature below the normal range on
the gauge 140°F (60°C) can be harmful to the
engine. Low engine coolant (antifreeze)
temperature can cause incomplete combustion
which allows carbon and varnish to form on
piston rings and injector nozzles. Also, the
unburned fuel can enter the crankcase, diluting
the lubricating oil and causing rapid wear to the
engine.
Cooling System Tips
To reduce potential for engine and transmission
overheating in high ambient temperature condi -
tions, take the following actions:
City Driving — When stopped, shift the trans -
mission into NEUTRAL and increase engine
idle speed.
Highway Driving — Reduce your speed.
City Traffic
Maximum GCWR -Three
Highway Speeds Maximum GCWR -Four
Uphill Grade Maximum GCWR HotFive
Driving Condition Load Turbocharger Temperature Idle Time (min.) Before Engine
Shutdown

20_DJD2_OM_EN_USC_t.book Page 226

STARTING AND OPERATING231
(Continued)
(Continued)
NOTE:
For optimum braking power it is recommended
to use the exhaust brake while in TOW/HAUL
mode.
The exhaust brake feature can also be used to
reduce the engine warm up time. To use the
exhaust brake as a warm-up device, the vehicle
must be stopped or moving less than 5 mph
(8 km/h), the "Exhaust Brake Indicator" must be
on, and the coolant temperature must be below
180°F (82°C) and ambient temperature below
60°F (16°C).
Automatic “Smart” Exhaust Brake
Automatic “Smart” Exhaust Brake technology
delivers smoother, less aggressive exhaust
braking characteristics during downhill
descents. Although it can apply full exhaust
braking force if needed, Automatic “Smart”
Exhaust Brake may not apply obvious braking if
the vehicle speed is not increasing. Automatic
“Smart” Exhaust Brake is intended to maintain
vehicle speed, while Full Exhaust Brake is
intended to reduce vehicle speed. Automatic “Smart” Exhaust Brake can be
enabled by pushing the exhaust brake button
(on the center stack) again anytime after the
normal Full Exhaust Brake has been turned on.
The “Exhaust Brake Indicator” in the instrument
cluster display will change from Yellow to Green
when Automatic “Smart” Exhaust Brake is
enabled. Pushing the exhaust brake button
again will toggle the exhaust brake mode to off.
AUTOMATIC TRANSMISSION
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
WARNING! (Continued)
5

20_DJD2_OM_EN_USC_t.book Page 231

232STARTING AND OPERATING
(Continued)
NOTE:
You must press and hold the brake pedal while
shifting out of PARK.
Ignition Park Interlock
This vehicle is equipped with an Ignition Park
Interlock which requires the transmission to be
in PARK before the ignition can be turned to the
OFF mode. This helps the driver avoid inadver -
tently leaving the vehicle without placing the
transmission in PARK. This system also locks
the transmission in PARK whenever the ignition
is in the OFF mode.
NOTE:
The transmission is NOT locked in PARK when
the ignition is in the ACC mode (even though the
engine will be off). Ensure that the transmission
is in PARK, and the ignition is OFF (not in ACC
mode) before exiting the vehicle.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmis -
sion Shift Interlock System (BTSI) that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission
out of PARK, the engine must be running and
the brake pedal must be pressed.
The brake pedal must also be pressed to shift
from NEUTRAL into DRIVE or REVERSE when the
vehicle is stopped or moving at low speeds.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, and turn the igni -
tion OFF. When the ignition is in the OFF
mode, the transmission is locked in PARK,
securing the vehicle against unwanted
movement.
When exiting the vehicle, always make sure
the ignition is in the OFF mode, remove the
key fob from the vehicle, and lock the
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
WARNING! (Continued)
Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren), and do not leave the ignition in the
ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
CAUTION!
Damage to the transmission may occur if the
following precautions are not observed:
Shift into or out of PARK or REVERSE only
after the vehicle has come to a complete
stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is
above idle speed.
Before shifting into any gear, make sure
your foot is firmly pressing the brake pedal.
WARNING! (Continued)

20_DJD2_OM_EN_USC_t.book Page 232

STARTING AND OPERATING233
Eight-Speed Automatic Transmission — If
Equipped
The transmission is controlled using a rotary
electronic gear selector located on the instru -
ment panel. The transmission gear range
(PRND) is displayed both above the gear
selector and in the instrument cluster. To select
a gear range, simply rotate the gear selector.
You must press the brake pedal to shift the
transmission out of PARK (or NEUTRAL, when
the vehicle is stopped or moving at low speeds).
To shift past multiple gear ranges at once (such
as PARK to DRIVE), simply rotate the gear
selector to the appropriate detent. Select the
DRIVE range for normal driving.
NOTE:
In the event of a mismatch between the gear
selector position and the actual transmission
gear (for example, driver selects PARK while
driving), the position indicator will blink continu -
ously until the selector is returned to the proper
position, or the requested shift can be
completed.
The electronically-controlled transmission
adapts its shift schedule based on driver inputs,
along with environmental and road conditions.
The transmission electronics are self-cali -brating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a
normal condition, and precision shifts will
develop within a few hundred miles (kilome
-
ters).
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on
the brake pedal when shifting between these
gears.
The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE positions.
Manual downshifts can be made using the Elec -
tronic Range Select (ERS) shift control. Pressing
the GEAR -/GEAR + switches (on the steering
wheel) while in the DRIVE position will select the
highest available transmission gear, and will
display that gear limit in the instrument cluster
as 1, 2, 3, etc. Refer to “Electronic Range Select
(ERS) Operation” in this section for further infor -
mation. Some models will display both the
selected gear limit, and the actual current gear,
while in ERS mode.
Electronic Transmission Gear Selector

Gear Ranges
Do not depress the accelerator pedal when
shifting from PARK or NEUTRAL into another
gear range.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.5

20_DJD2_OM_EN_USC_t.book Page 233

234STARTING AND OPERATING
(Continued)
(Continued)
(Continued)
When parking on a level surface, you may shift
the transmission into PARK first, and then apply
the parking brake.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK. As an
added precaution, turn the front wheels toward
the curb on a downhill grade and away from the
curb on an uphill grade.
NOTE:
On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine OFF.
Remove the key fob.
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
WARNING! (Continued)
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, and turn the igni -
tion OFF. When the ignition is in the OFF
mode, the transmission is locked in PARK,
securing the vehicle against unwanted
movement.
When exiting the vehicle, always make sure
the ignition is in the OFF mode, remove the
key fob from the vehicle, and lock the
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
WARNING! (Continued)

20_DJD2_OM_EN_USC_t.book Page 234