key Ram 2500 2020 Repair Manual

STARTING AND OPERATING267
(Continued)
(Continued)
General Information
Practice using your winch before you get stuck.
Some key points to remember when using your
winch are:
Always take your time to assess the situation
and plan your pull carefully.
Always take your time when using a winch.
Use the right equipment for the situation.
Always wear leather gloves and do not allow
the synthetic rope to slip through your hands
when handling the rope.
Only the operator should handle the synthetic
rope and remote control.
Think safety at all times.
Vehicle Recovery Using The Winch
Always keep hands and clothing clear of the
synthetic rope, hook and fairlead opening
during operation and when spooling.
Never wrap synthetic rope back onto itself.
Always use a choker chain, wire choker
rope or tree trunk protector on the anchor.
Never attach a recovery strap to the winch
hook to increase the length of a pull.
Never attempt to tow a vehicle with the
recovery strap attached directly to the
winch hook.
Never use bungee or kinetic straps that
develop tremendous and potentially
dangerous amounts of force when
stretched.
Always disconnect the remote control when
not in use.
Never winch when there are less than 10
wraps of synthetic rope around the winch
drum.
WARNING!
(Continued)
Always pass remote control through a
window to avoid pinching lead in door,
when using remote inside a vehicle.
Never leave the remote control plugged
into the winch while free spooling, rigging or
sitting idle.
WARNING! (Continued)
CAUTION!
Always know your winch: Take the time to
fully read and understand the included
Installation and Operations Guide, and
Basic Guide to Winching Techniques, in
order to understand your winch and the
winching operation.
Always inspect winch installation and
synthetic rope condition before operating
the winch. Frayed, kinked or damaged rope
must be replaced immediately. Loose or
damaged winch installation must be
corrected immediately.
Always be sure any element which can
interfere with safe winching operations is
removed prior to initiating winching.
Always keep remote control lead clear of
the drum, synthetic rope and rigging.
Inspect for cracks, pinches, frayed rope, or
loose connections. Replace if damaged.
Be careful not to pull the winch rope collar
through the rollers. Watch and listen to
winch for proper snugness.
5

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306STARTING AND OPERATING
Modes Of Operation
Standard Backup Camera view can be manually
activated by selecting “Backup Camera”
through the Controls menu within the Uconnect
screen.
Refer to “Parkview Rear Back Up Camera” in
this section for more information on activation
conditions.
Top View
The Top view will show in the Uconnect System
with Rear view and Front view in a split view
display. There are integrated ParkSense arcs in
the image at the front and rear of the vehicle.
The arcs will change color from yellow to red
corresponding the distance zones to the
oncoming object.
The fifth button of the ParkSense Camera View
screen will be changed based on the features
present in the vehicle. If not equipped with a
Cargo Camera or Trailer Reverse Guidance, the
Backup Camera soft button will be displayed. If
equipped with a Cargo Camera but no Trailer
Reverse Guidance, the Cargo Camera soft
button will be displayed, and if equipped with
both a Cargo Camera and Trailer Reverse Guid -
ance, the Cargo/Trailer Reverse Guidance soft
button will be displayed.
ParkSense Camera View

NOTE:
Front tires will display on the image when the
tires are turned.
Due to wide angle cameras in mirrors, the
image will appear distorted.
Top view will show which doors are open.
Open front doors will cancel the outside
image.
Rear View This is the Default view of the system
in REVERSE and is always paired with
the Top view of the vehicle with
optional active guidelines for the
projected path when enabled. Rear Cross Path View
Pressing the Rear Cross Path soft key
will give the driver a wider angle view
of the rear camera system. The Top
view will be disabled when this is
selected.
Front View The Front view will show you what is
immediately in front of the vehicle
and is always paired with the Top view
of the vehicle.
Front Cross Path View Pressing the Front Cross Path soft
key will give the driver a wider angle
view of the front camera system. The
Top view will be disabled when this is
selected.
Rear View Camera Pressing the Backup Camera soft key
will provide a full screen rear view with
Zoom View.
NOTE:
If the Backup Camera view was selected
through the Surround View screen, exiting out of
the Rear View Camera screen will return to the
Surround View screen. If the Backup Camera

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STARTING AND OPERATING307
was manually activated through the Controls
menu of the Uconnect display, exiting out of the
display screen will return to the Controls menu.
Cargo Camera
Pressing the Cargo Camera soft key
will provide a full screen view of the
cargo area.
NOTE:
If the Cargo Camera view was selected through
the Surround View screen, exiting out of the
Cargo Camera screen will return to the
Surround View screen. If the Cargo Camera was
manually activated through the Controls menu
of the Uconnect display, exiting out of the
display screen will return to the Controls menu.
Trailer Reverse Guidance Pressing the Trailer Reverse Guid -
ance soft key will provide a full screen
view of the cargo area and trailer. Pressing the Left & Right Tow Mirror
Split Screen View button within the
Trailer Reverse Guidance screen will
display a split screen to allow the
driver to see both sides of the trailer at the
same time. This view allows the driver to pan
left/right to better frame the trailer in the image.
NOTE:
Trailer Reverse Guidance can only be selected
through the Surround View screen; exiting out of
the Trailer Reverse Guidance screen will return
to the Surround View screen.
Zoom View
When the Rear View Camera image is
being displayed, and the vehicle
speed is below 8 mph (13 km/h)
while in any gear selector position,
Zoom View is available. By pressing the “magni -
fying glass” icon in the upper left of the display
screen, the image will zoom in to four times the
standard view. Pressing the icon a second time
will return the view to the standard Backup
Camera display. When Zoom View is selected while the vehicle is
in REVERSE, then shifted to DRIVE, the camera
delay view will display the standard Backup
Camera view. If the vehicle is then returned to
REVERSE gear from DRIVE, the Zoom View
selection will automatically resume.
Shifting to NEUTRAL from any gear will maintain
the selected view (Zoom or Standard) as long as
the vehicle is below 8 mph (13 km/h).
Zoom View is available until the gear selector is
placed in DRIVE or REVERSE and speeds are at
or above 8 mph (13 km/h).
NOTE:
If the vehicle is in DRIVE, NEUTRAL, or
REVERSE, and speed is greater than or equal
to 8 mph (13 km/h), Zoom View is unavail
-
able and the icon will appear gray.
While in Zoom View, the guidelines will not be
visible.
5

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332STARTING AND OPERATING
(Continued)
3. Firmly apply the parking brake. Place auto-
matic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instruc -
tions.
5. Turn the ignition OFF and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.Recreational Towing — Four-Wheel Drive
Models
NOTE:
Both the manual shift and electronic shift
transfer cases must be shifted into NEUTRAL
(N) for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case NEUTRAL (N) shifting procedure
for your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any 4WD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)

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STARTING AND OPERATING333
Shifting Into (N) NEUTRAL
Use the following procedure to prepare your
vehicle for recreational towing.

1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL. NOTE:
If vehicle is equipped with air suspension,
ensure the vehicle is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the
transfer case lever into N (Neutral)
With electronic shift transfer case, push and hold the transfer case N (Neutral)
button. Some models have a small,
recessed “N” button (at the center of the
transfer case switches) that must be
pushed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N
(Neutral) indicator light will blink while
the shift is in progress. The light will stop
blinking (stay on solid) when the shift to N
(Neutral) is complete. After the shift is
completed and the N (Neutral) light stays
on, release the N (Neutral) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE. 7. Release the brake pedal for five seconds
and ensure that there is no vehicle move-
ment.
8. Repeat steps 6 and 7 with automatic trans -
mission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK. On 8-speed transmissions the shifter will auto -
matically select PARK when the engine is
turned off.
11. Turn the ignition to the OFF mode, then cycle the ignition to the RUN mode and back
to the OFF mode. Remove the key fob from
the ignition.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to roll,
even if the automatic transmission is in PARK.
The parking brake should always be applied
when the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.
5

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IN CASE OF EMERGENCY357
F3730 Amp Pink –Fuel Heater #2, Aux Relay 2 – If Equipped (HD Only)
SSV (DS 1500 Only)
F38 30 Amp Pink –Integrated Trailer Brake Module – If Equipped (HD Only)
Power Inverter 115 Volts AC – If Equipped (DS 1500 Only)
F39 20 Amp Blue –Power Outlet – SSV Only
F40 –10 Amp Red Ventilated Seats – If Equipped (HD Only)
F41 –10 Amp Red Active Grille Shutter / Active Air Dam – If Equipped
F42 –20 Amp Yellow Horn
F43 –15 Amp Blue Heated Steering Wheel – If Equipped (HD Only)
F44 –10 Amp Red Diagnostic Port
F46 –10 Amp RedUpfitters Relay Coil – If Equipped (HD Only)
Spare (DS 1500 Only)
F49 –10 Amp RedInstrument Panel Cluster / HVAC (DS 1500 Only)
Instrument Cluster / MOD CSG (HD Only)
F50 –20 Amp Yellow Air Suspension Control Module – If Equipped
F51 –10 Amp RedIgnition Node Module / Keyless Ignition Node Module,
Radio Frequency Hub Module / Electric Steering Column
Lock - If Equipped
F52 –5 Amp Tan Battery Sensor
F53 –20 Amp Yellow Trailer Tow – Left Turn/Stop Lights - If Equipped
F54 –20 Amp Yellow Non Memory Adjustable Pedals - If Equipped
F56 –15 Amp Blue Additional Diesel Content - If Equipped (DS 1500 Only)
CavityCartridge Fuse Micro Fuse Description
6

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370IN CASE OF EMERGENCY
If the key fob is unavailable or the vehicle's
battery is discharged, refer to ”Manual Park
Release” in this section for instructions on
shifting the transmission out of PARK for
towing.
Two-Wheel Drive Models
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with rear wheels ON the ground) under
the following conditions:
The transmission must be in NEUTRAL. NOTE:
Refer to “Manual Park Release” in this section
for instructions on shifting the transmission to
NEUTRAL when the engine is OFF.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
30 miles (48 km) for 8–speed transmission.
The towing distance must not exceed
15 miles (24 km) for 6–speed transmission.
If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 30 miles (48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels
raised and the rear wheels on a towing dolly, or
(when using a suitable steering wheel stabilizer
to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels
on the ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all
wheels OFF the ground. Acceptable methods
are to tow the vehicle on a flatbed or with one
end of vehicle raised and the opposite end on a
towing dolly.
If flatbed equipment is not available, and the
transfer case is operable, the vehicle may be
towed (in the forward direction, with ALL wheels
on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And
Operating” for further information and detailed
instructions.
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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408SERVICING AND MAINTENANCE
exhaust after-treatment system work together
to achieve the EPA Heavy Duty Diesel Engine
Emissions Standards. These systems are seam -
lessly integrated into your vehicle and managed
by the Cummins Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part.
If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for
more than two hours, the system will automati -
cally enter an emissions operating mode that
will increase the engine idle speed to 900 RPM
(1050 RPM for Chassis Cab). While in this
mode, which is designed to help maintain the
Diesel Particulate Filter, the engine idle speed
will return to normal when the brake pedal is
applied. A small change in engine tone or a
slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 kmh). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of selective catalytic
reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO (866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
You can receive assistance in locating DEF by
contacting an authorized dealer.
Body Lubrication
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder Lubri
-
cant directly into the lock cylinder.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.

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MULTIMEDIA465
Lights
After pressing the Lights button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Headlight Off Delay0 sec
30 sec
60 sec 90 sec
Headlight Illumination On Approach 0 sec
30 sec
60 sec 90 sec
NOTE:
When the “Headlight Illumination On Approach” feature is selected, it allows the adjustment of the amount of time the headlights remain on when
the doors are unlocked with the key fob. Headlights With Wipers — If Equipped OnOff
Auto Dim High Beams — If Equipped OnOff
Flash Lights With Lock OnOff
NOTE:
When the “Flash Lights With Lock” feature is selected, the exterior lights flash when the doors are locked or unlocked with the key fob. This feature
may be selected with or without the Sound Horn On Lock feature selected. Steering Directed Lights - If Equipped OnOff
NOTE:
When the “Steering Directed Lights” feature is selected, the headlights turn with the direction of the steering wheel. Rear Cargo Guidance Lights — If Equipped OnOff
NOTE:
When the “Rear Cargo Guidance Lights” feature is selected, the lights in the cargo and bed of the truck will come on either when the headlight switch
is pressed, or the button on the back bed of the truck is pressed.
9

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466MULTIMEDIA
Doors & Locks
After pressing the Doors & Locks button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Auto Door Locks — If EquippedOn Off
NOTE:
When the “Auto Door Locks” feature is selected, all doors lock automatically when the vehicle reaches a speed of 15 mph (24 km/h). Auto Unlock On Exit On Off
NOTE:
When the “Auto Unlock On Exit” feature is selected, all doors unlock when the vehicle is stopped, the transmission is in the PARK or NEUTRAL position
and the driver's door is opened. Sound Horn With Lock Off1st Press 2nd Press
Remote Door Unlock All Driver
NOTE:
The “Remote Door Unlock” feature allows you to program your remote door locks to open “All doors” or only the “Driver door” with the first push of
the key fob or grabbing the Passive Entry door handle. Sound Horn With Remote Start On Off
NOTE:
When the “Sound Horn With Remote Start” feature is selected, the horn sounds when the remote start is activated. Memory Linked To Fob — If Equipped On
Off
NOTE:
The “Memory Linked To Fob” feature provides automatic driver seat positioning to enhance driver mobility when entering and exiting the vehicle.
The seat returns to the memorized seat location if “Memory Linked To Fob” is set to On when the key fob is used to unlock the door.

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