Anc Ram 3500 2019 Owner's Manual

DID_19ps_Ram_Truck_2500-3500_Owner_Manual_EN-US_062218.indd 16/22/18 4:36 PM
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright

© 2019 FCA US LLC

TABLE OF CONTENTS
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1 INTRODUCTION ................................................................................................................................................................................. 132 GETTING TO KNOW YOUR VEHICLE ......................................................................................................................................... 16
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .............................................................................................................. 160
4 SAFETY ................................................................................................................................................................................................. 195
5 STARTING AND OPERATING ...................................................................................................................................................... 290
6 IN CASE OF EMERGENCY .............................................................................................................................................................. 440
7 SERVICING AND MAINTENANCE ............................................................................................................................................. 499
8 TECHNICAL SPECIFICATIONS .................................................................................................................................................... 564
9 MULTIMEDIA .................................................................................................................................................................................... 575
10 CUSTOMER ASSISTANCE ............................................................................................................................................................. 673
11 INDEX .................................................................................................................................................................................................... 678

5
GETTING TO KNOW YOUR INSTRUMENT
PANEL
BASE / MIDLINE INSTRUMENT CLUSTER .............. 160
Base / Midline Instrument Cluster Descriptions.... 161
 PREMIUM INSTRUMENT CLUSTER ........................... 163
Premium Instrument Cluster Descriptions ............. 164
 INSTRUMENT CLUSTER DISPLAY ............................. 165
Instrument Cluster Display Controls ....................... 165
Oil Life Reset ............................................................... 167
Display Menu Items .................................................... 169
Battery Saver On/Battery Saver Mode Message —
Electrical Load Reduction Actions —
If Equipped ................................................................ 177
 WARNING LIGHTS AND MESSAGES ........................ 179
Red Warning Lights .................................................... 179
Yellow Warning Lights............................................... 184
Yellow Indicator Lights .............................................. 188
Green Indicator Lights ................................................ 190
White Indicator Lights ................................................ 191
Blue Indicator Lights ................................................... 192
 ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 192
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................................... 193
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ..................................................................... 193
SAFETY
SAFETY FEATURES .........................................................195
Anti-Lock Brake System (ABS) ................................. 195
Electronic Brake Control System ..............................196
 AUXILIARY DRIVING SYSTEMS ..................................208
Blind Spot Monitoring (BSM) — If Equipped ........208
Forward Collision Warning (FCW) With Mitigation —
If Equipped ...................................................................216
Tire Pressure Monitoring System (TPMS) ..............220
 OCCUPANT RESTRAINT SYSTEMS ...........................230
Occupant Restraint Systems Features ......................230
Important Safety Precautions.....................................230
Seat Belt Systems .........................................................231
Supplemental Restraint Systems (SRS).....................245
Child Restraints ..........................................................258
Transporting Pets ......................................................286
 SAFETY TIPS ...................................................................286
Transporting Passengers ............................................286
Exhaust Gas ..............................................................286
Safety Checks You Should Make Inside The
Vehicle ..........................................................................287
Periodic Safety Checks You Should Make Outside
The Vehicle ...................................................................289

6
STARTING AND OPERATING
STARTING THE ENGINE .............................................. 290
Automatic Transmission ............................................ 291
Tip Start Feature ......................................................... 291
Keyless Enter-N-Go — Ignition................................. 291
Normal Starting Using ENGINE START/STOP
Button ......................................................................... 292

Cold Weather Operation (Below –22°F Or −30°C) ..... 296

After Starting................................................................ 296
 ENGINE BLOCK HEATER — IF EQUIPPED .............. 297
 ENGINE BREAK-IN RECOMMENDATIONS ............ 297
 PARKING BRAKE ........................................................... 298
 AUTOMATIC TRANSMISSION ................................... 299
Ignition Park Interlock ................................................ 301
Brake/Transmission Shift Interlock System ........... 301
Eight-Speed Automatic Transmission .................... 301
 ACTIVE NOISE CANCELLATION ............................... 308
 FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED .................................................................... 309
Four-Position Electronically Shifted Transfer
Case — If Equipped ................................................... 309
Manually Shifted Transfer Case — If Equipped ..... 314 
AIR SUSPENSION SYSTEM (2500/3500 MODELS) —
IF EQUIPPED .....................................................................317
Description.................................................................... 317
Air Suspension Modes ................................................318
Instrument Cluster Display Messages ......................320
Operation ......................................................................320
 AXLE LOCKER SYSTEM — POWER WAGON
MODELS ONLY (IF EQUIPPED)....................................320
 STABILIZER/SWAY BAR SYSTEM — POWER WAGON
ONLY ................................................................................322
 SAFE OFF-ROAD DRIVING — POWER WAGON
ONLY .................................................................................324
Off-Road Driving Tips And Vehicle
Characteristics ............................................................324
Driving In Snow, Mud And Sand .............................326
Crossing Obstacles (Rocks And Other High
Points)............................................................................327
Hill Climbing................................................................329
Driving Through Water ..............................................331
Airing Down For Off-Road Driving .........................332
Vehicle Recovery .........................................................333
After Driving Off-Road...............................................336
 LIMITED-SLIP DIFFERENTIAL ....................................337

7
WINCH USAGE — POWER WAGON ONLY
(IF EQUIPPED) ................................................................. 337
Things To Know Before Using Your Winch ............ 337
Understanding The Features Of Your Winch ......... 339
Winch Accessories ...................................................... 341
Operating Your Winch .............................................. 341
Rigging Techniques .................................................... 352
 FUEL SAVER TECHNOLOGY — IF EQUIPPED ........ 354
 SPEED CONTROL ........................................................... 354
To Activate ................................................................... 355
To Set A Desired Speed .............................................. 355
To Vary The Speed Setting ......................................... 355
To Accelerate For Passing ......................................... 356
To Resume Speed ........................................................ 357
To Deactivate................................................................ 357
 ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED .................................................................. 357
Adaptive Cruise Control (ACC) Operation............. 359
Activating Adaptive Cruise Control (ACC) ............ 360
To Activate/Deactivate .............................................. 360
To Set A Desired ACC Speed..................................... 361
To Cancel ...................................................................... 362
To Turn Off................................................................... 362
To Resume .................................................................... 362
To Vary The Speed Setting .........................................363
Setting The Following Distance In ACC ..................364
Overtake Aid ................................................................367
ACC Operation At Stop ..............................................367
Adaptive Cruise Control (ACC) Menu.....................368
Display Warnings And Maintenance .......................369
Precautions While Driving With ACC .....................371
General Information ....................................................375
Normal (Fixed Speed) Cruise Control Mode...........376
 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...................................................................379
ParkSense Sensors........................................................379
ParkSense Warning Display.......................................380
ParkSense Display .......................................................380
Enabling And Disabling ParkSense ..........................385
Service The ParkSense Rear Park Assist System .....385
Cleaning The ParkSense System................................386
ParkSense System Usage Precautions.......................386

9
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ............................. 440
 ASSIST AND SOS SYSTEM — IF EQUIPPED .............. 441
 BULB REPLACEMENT ................................................... 446
Replacement Bulbs ..................................................... 446
Replacing Exterior Bulbs ............................................ 447
 FUSES.................................................................................. 457
Power Distribution Center ......................................... 458
 JACKING AND TIRE CHANGING .......................... 469
Jack Location ................................................................ 470
Removal Of Jack And Tools ....................................... 470
Removing The Spare Tire ........................................... 473
Preparations For Jacking ............................................ 476
Jacking Instructions ..................................................... 477
To Stow The Flat Or Spare ...................................... 483
Reinstalling The Jack And Tools ............................... 485
Hub Caps/Wheel Covers — If Equipped .............. 487
 JUMP STARTING ............................................................ 488
Preparations For Jump Start ...................................... 489
Jump Starting Procedure ............................................ 490
 MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION ............................................................... 492 
IF YOUR ENGINE OVERHEATS ..................................493
 FREEING A STUCK VEHICLE ......................................494
 TOWING A DISABLED VEHICLE ...............................495
Two-Wheel Drive Models .......................................... 497
Four-Wheel Drive Models .......................................... 497
Emergency Tow Hooks — If Equipped....................498
 ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................498
 EVENT DATA RECORDER (EDR)................................. 498
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ............................................499
Maintenance Plan ........................................................500
Heavy Duty Use Of The Vehicle ...............................503
 ENGINE COMPARTMENT .......................................... 504
6.4L Engine ..................................................................504
Checking Oil Level — Gas Engine ...........................505
Adding Washer Fluid ................................................505
Maintenance-Free Battery .......................................... 506

10
DEALER SERVICE ........................................................... 506
Engine Oil — Gas Engine .......................................... 507
Engine Oil Filter ......................................................... 509
Engine Air Cleaner Filter ......................................... 509
Air Conditioner Maintenance ................................. 511
Accessory Drive Belt Inspection ................................ 516
Body Lubrication ....................................................... 517
Windshield Wiper Blades ......................................... 517
Exhaust System ........................................................... 520
Cooling System ........................................................... 522
Brake System ............................................................... 527
Automatic Transmission ............................................ 528
Rear Axle And 4x4 Front Driving Axle Fluid
Level .......................................................................... 529
Transfer Case ............................................................... 530
 HOISTING ......................................................................... 531 
TIRES ..................................................................................531
Tire Safety Information ............................................531
Tires — General Information ...................................541
Tire Types .....................................................................547
Spare Tires — If Equipped .....................................548
Wheel And Wheel Trim Care ..................................551
Tire Chains (Traction Devices) ................................. 552
Tire Rotation Recommendations ..............................553
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................555
Treadwear .....................................................................556
Traction Grades............................................................ 556
Temperature Grades ................................................... 556
 STORING THE VEHICLE .............................................557
 BODYWORK ......................................................................557
Protection From Atmospheric Agents ....................557
Body And Underbody Maintenance .........................558
Preserving The Bodywork .......................................... 558
 INTERIORS .......................................................................561
Seats And Fabric Parts ................................................561
Plastic And Coated Parts ............................................562
Leather Parts.................................................................563
Glass Surfaces ..............................................................563

12
VOICE COMMANDS ..................................................... 649
Introducing Uconnect ................................................. 649
Get Started .................................................................... 649
Basic Voice Commands .............................................. 650
Radio ............................................................................. 652
Media............................................................................. 654
Phone ............................................................................. 656
Voice Text Reply — If Equipped ............................... 658
Climate (4C/4C NAV) ................................................ 660
Navigation (4C NAV) ................................................. 661
SiriusXM Guardian (4C/4C NAV) —
If Equipped ................................................................... 663
Register (4C/4C NAV) ............................................... 664
Mobile App (4C/4C NAV)......................................... 664
SiriusXM Travel Link (4C NAV) ............................... 665
Siri Eyes Free — If Equipped .................................... 666
Using Do Not Disturb ................................................ 668
Android Auto — If Equipped ................................... 668
Apple CarPlay — If Equipped .................................. 670
General Information .................................................... 671
Additional Information .............................................. 672
 CD/DVD DISC MAINTENANCE ................................ 672
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...............................................................673
Prepare For The Appointment...................................673
Prepare A List...............................................................673
Be Reasonable With Requests ....................................673
 IF YOU NEED ASSISTANCE .........................................673
FCA US LLC Customer Center..................................674
FCA Canada Inc. Customer Center...........................674
In Mexico Contact ........................................................674
Puerto Rico And U.S. Virgin Islands ........................ 674
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) .................................................675
Service Contract ..........................................................675
 WARRANTY INFORMATION .......................................676
 MOPAR PARTS .................................................................676
 REPORTING SAFETY DEFECTS ...................................676
In The 50 United States And Washington, D.C. ...... 676
In Canada ......................................................................677
 PUBLICATION ORDER FORMS ...................................677

13
INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents. In the attached Warranty Booklet you will find a
description of the services that FCA offers to its customers,
the Warranty Certificate and the details of the terms and
conditions for maintaining its validity. Please take the time
to read all of these publications carefully before driving your
vehicle for the first time. Following the instructions, recom -
mendations, tips, and important warnings in this manual
will help assure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
tion, that may or may not be applicable to your vehicle, will
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INTRODUCTION 15
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against oper-
ating procedures that could result in a collision, bodily injury
and/or death. It also contains CAUTIONS against proce -
dures that could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van conver -
sion/camper manufacturers/body builders. U.S. residents
refer to the Warranty Information book, Section 2.1.C. Cana -
dian residents refer to the “What Is Not Covered” section of
the Warranty Information book. Such equipment includes
video monitors, VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items, contact the
applicable manufacturer. Operating instructions for the special equipment installed by
the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are missing,
please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com
. This website contains dimen -
sional and technical specifications for your vehicle. It is
intended for Second Stage Manufacturer's technical support.
For service issues, contact your authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
1