stop start Ram 3500 Chassis Cab 2017 User Guide

Setting NameSelectable Options
Auto Unlock On Exit On Off
NOTE:
When the “Auto Unlock On Exit” feature is selected, all doors will unlock when the vehicle is stopped, the transmis-
sion is in the PARK or NEUTRAL position and the driver’s door is opened. Sound Horn With Lock Off1st Press 2nd Press
Remote Door Unlock All Driver
NOTE:
The “Remote Door Unlock” feature will allow you to program your remote door locks to open “All doors” or only
the “Driver door” with the first push of the key fob or grabbing the Passive Entry door handle. Sound Horn With Remote Start On
Off
NOTE:
When the “Sound Horn With Remote Start” feature is selected, the horn will sound when the remote start is activated.
Memory Linked To Fob — If Equipped On Off
NOTE:
•The “Memory Linked To Fob” feature provides automatic driver seat positioning to enhance driver mobility when
entering and exiting the vehicle.
•The seat will return to the memorized seat location if “Memory Linked To Fob” is set to (On) when the key fob is
used to unlock the door.
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UNDERSTANDING YOUR INSTRUMENT PANEL 249

Tip Start Feature
Do notpress the accelerator. Cycle the ignition switch
briefly to the START position and release it. The starter
motor will continue to run and will automatically disen-
gage when the engine is running.
Keyless Enter-N-Go — Ignition
This feature allows the driver to operate
the ignition switch with the push of a
button, as long as the Remote Start/
Keyless Enter-N-Go key fob is in the
passenger compartment.
Normal Starting
To Turn On The Engine Using The ENGINE
START/STOP Button
1. The transmission must be in PARK.
2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once. 3. The system takes over and attempts to start the vehicle.
If the vehicle fails to start, the starter will disengage
automatically after 10 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the button again.
NOTE: Normal starting of either a cold or a warm engine
is obtained without pumping or pressing the accelerator
pedal.
To Turn Off The Engine Using ENGINE
START/STOP Button
1. Place the gear selector in PARK, then push and release the ENGINE START/STOP button.
2. The ignition switch will return to the OFF position.
3. If the gear selector is not in PARK, the ENGINE START/ STOP button must be held for two seconds or three short
pushes in a row with the vehicle speed above 5 mph
(8 km/h) before the engine will shut off. The ignition
switch position will remain in the ACC position until the
gear selector is in PARK and the button is pushed twice
to the OFF position. If the gear selector is not in PARK
and the ENGINE START/STOP button is pushed once,
the instrument cluster will display a “Vehicle Not In
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Park” message and the engine will remain running.
Never leave a vehicle out of the PARK position, or it
could roll.
NOTE: If the ignition switch is left in the ACC or RUN
(engine not running) position and the transmission is in
PARK, the system will automatically time out after 30
minutes of inactivity and the ignition will switch to the
OFF position.
Idle Shutdown — 6.4L Engine Only
This feature can be enabled so that the truck will automati-
cally shutdown when the truck has been idling for a set
period of time when the engine is at operating tempera-
ture. Idle time can be set in 5 minute increments between 5
and 60 minutes. See your local authorized dealer to enable
this feature.
NOTE: The idle shut down timer is disabled while the PTO
is active.
ENGINE START/STOP Button Functions — With
Driver ’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates similar to an
ignition switch. It has three positions, OFF, ACC, RUN. To change the ignition switch positions without starting the
vehicle and use the accessories follow these steps:
1. Starting with the ignition in the OFF position:
2. Push the ENGINE START/STOP button once to change
the ignition to the ACC position.
3. Push the ENGINE START/STOP button a second time to change the ignition to the RUN position.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF position.
Extreme Cold Weather (Below –20°F or 29°C)
To ensure reliable starting at these temperatures, use of an
externally powered electric engine block heater (available
from your authorized dealer) is recommended.
If Engine Fails To Start
If the engine fails to start after you have followed the
“Normal Starting” procedure, it may be flooded. Push the
accelerator pedal all the way to the floor and hold it there
while the engine is cranking. This should clear any excess
fuel in case the engine is flooded.
The starter motor will engage automatically, run for 10
seconds, and then disengage. Once this occurs, release the
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STARTING AND OPERATING 327

ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and permits
quicker starts in cold weather. Connect the cord to a
standard 110-115 Volt AC electrical outlet with a grounded,
three-wire extension cord.
Gasoline Engine Only
The engine block heater cord is routed through the grille by
the right front tow hook.
It includes a removable cap that is secured by a tethered
strap. It also has a c-clip that is used for storage when not
in use for the Winter months. During Winter months,
remove the heater cord wiring assembly from itself on the
c-clip.
The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
AUTOMATIC TRANSMISSION
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
•Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
NOTE: You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
•It is dangerous to shift out of PARK or NEUTRAL if the
engine speed is higher than idle speed. If your foot is
not firmly pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You could lose
control of the vehicle and hit someone or something.
Only shift into gear when the engine is idling normally
and your foot is firmly pressing the brake pedal.
(Continued)
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STARTING AND OPERATING 329

ignition when the ignition is in the LOCK/OFF position,
and the transmission is locked in PARK whenever the
ignition is in the LOCK/OFF position.
NOTE:If a malfunction occurs, the system will trap the
key fob in the ignition to warn you that this safety feature
is inoperable. The engine can be started and stopped but
the key fob cannot be removed until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock system (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be turned to
the ON/RUN mode (engine running or not) and the brake
pedal must be pressed.
Six–Speed Automatic Transmission — If Equipped
Chassis Cab models (with automatic transmission) may
use either the AS66RC transmission (which is equipped
with a Power Take-Off (PTO) access cover on the side of the
transmission case), or the 66RFE transmission (which has
no PTO access cover).
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The gear selector is mounted on the right side of the steering column. You must press the brake pedal to move
the gear selector out of PARK (refer to “Brake/
Transmission Shift Interlock System” in this section). To
drive, move the gear selector from PARK or NEUTRAL to
the DRIVE position. Pull the gear selector toward you
when shifting into REVERSE or PARK, or when shifting
out of PARK.
The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer to “Electronic Range Select [ERS] Operation”
in this section for further information). Pushing the ERS
(-/+) switches (on the gear selector) while in the DRIVE
position will select the highest available transmission gear,
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STARTING AND OPERATING 331

The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
•When shifting into PARK, pull the gear selector toward
you and move it all the way counterclockwise until it
stops.
• Release the gear selector and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With brake pedal released, verify that the gear selector
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must leave the vehicle.WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through underdrive first, second, and third gears,
direct fourth gear and overdrive fifth and sixth gears. The
DRIVE position provides optimum driving characteristics
under all normal operating conditions.
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When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the powertrain controller will modify the transmis-
sion shift schedule and expand the range of torque con-
verter clutch engagement. This is done to prevent trans-
mission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a sig-
nificant additional heat load on the cooling system. Down-
shifting the transmission to the lowest possible gear (when climbing a grade), or shifting to NEUTRAL (when stopped
in heavy traffic) can help to reduce this excess heat
generation.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion).
On models with 66RFE transmission, top overdrive gear is
also inhibited until the transmission fluid is warm, and
during extremely cold temperatures (-16°F [-27°C] or be-
low), operation may briefly be limited to first and direct
gears only. On trucks with AS66RC transmission, fifth and
sixth gears may be inhibited briefly on cold starts below
41°F (5°C), and during very cold temperatures (-4°F [-20°C]
or below), operation may briefly be limited to third gear
only. During this condition, the ability of the vehicle to
accelerate under heavily loaded conditions may be re-
duced. In all cases, normal operation will resume once the
transmission temperature has risen to a suitable level.
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STARTING AND OPERATING 335

Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear (for 66RFE transmission) or third gear (for
AS66RC transmission) regardless of which forward gear is
selected. If an AS66RC equipped truck enters Limp Home
Mode at highway speeds, it will initially engage fifth gear,
until the vehicle slows to a speed where third gear can be
engaged. PARK, REVERSE, and NEUTRAL will continue
to operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without damag-
ing the transmission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the trans-
mission is in DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the transmission will not
shift above fourth gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Tapping the ERS (-) switch
will activate ERS mode, display the current gear in the
336 STARTING AND OPERATING

This transfer case is intended to be driven in the 2H
position for normal street and highway conditions such as
dry, hard surfaced roads.
When additional traction is required, the 4H and 4L
positions can be used to lock the front and rear driveshafts
together and force the front and rear wheels to rotate at the
same speed. This is accomplished by simply moving the
gear selector to the desired positions once the appropriate
speed and gear requirements are met, refer to “Shifting
Procedure – Manually Shifted Transfer Case” in this section
for further information.
The 4H and 4L positions are intended for loose, slippery
road surfaces only. Driving in the 4H and 4L positions on
dry, hard surfaced roads may cause increased tire wear and
damage to the driveline components.
The “Transfer Case Position Indicator Light” in the instru-
ment cluster will alert the driver that the vehicle is in
four-wheel drive and that the front and rear driveshafts are
locked together. This light will illuminate when the transfer
case is shifted into either the 4H or 4L position. There is no
light for the 2H or NEUTRAL positions on some models.When operating your vehicle in 4L, the engine speed is
approximately three times that of the 2H or 4H positions at
a given road speed. Take care not to overspeed the engine
and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference will adversely affect shifting and can cause
damage to the drivetrain.
NOTE:
Do not attempt to make a shift while only the front
or rear wheels are spinning, as this can cause damage to
driveline components.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
NOTE: Delayed shifts out of four-wheel drive may be
experienced due to uneven tire wear, low or uneven tire
pressures, excessive vehicle loading, or cold temperatures.
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STARTING AND OPERATING 343

Shifting Procedure — Manually Shifted Transfer
Case
2H To 4H
Shifting between 2H and 4H can be made with the vehicle
stopped or in motion. If the vehicle is in motion, shifts can
be made up to 55 mph (88 km/h). With the vehicle in
motion, the transfer case will engage/disengage faster if
you momentarily release the accelerator pedal after com-
pleting the shift. Apply a constant force when shifting the
transfer case lever.
2H Or 4H To 4L
NOTE:When shifting into or out of 4L some gear noise
may be heard. This noise is normal and is not detrimental
to the vehicle or occupants.
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h), shift
the transmission into NEUTRAL. While the vehicle is
coasting at 2 to 3 mph (3 to 5 km/h), shift the transfer case
lever firmly to the desired position. Do not pause in
transfer case NEUTRAL. NOTE:
•
Pausing in transfer case NEUTRAL in vehicles equipped
with an automatic transmission may require shutting the
engine OFF to avoid gear clash while completing the
shift. If difficulty occurs, shift the transmission into
NEUTRAL, hold your foot on the brake, and turn the
engine OFF. Complete the range shift to the desired
mode.
• Shifting into or out of 4L is possible with the vehicle
completely stopped, however difficulty may occur due
to the mating clutch teeth not being properly aligned.
Several attempts may be required for clutch teeth align-
ment and shift completion to occur. The preferred
method is with the vehicle rolling 2 to 3 mph (3 to
5 km/h). Avoid attempting to engage or disengage 4L
with the vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
• Do not attempt to shift into or out of 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in the instru-
ment cluster is used to alert the driver that the front axle is
fully engaged and all four wheels are driving.
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