service Ram 3500 Chassis Cab 2017 Repair Manual

Fuel System Cautions
CAUTION!
Follow these guidelines to maintain your vehicle’s
performance:
•The use of leaded gasoline is prohibited by Federal
law. Using leaded gasoline can impair engine perfor-
mance and damage the emissions control system.
• An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic converter to
overheat. If you notice a pungent burning odor or
some light smoke, your engine may be out of tune or
malfunctioning and may require immediate service.
Contact your authorized dealer for service assistance.
• The use of fuel additives, which are now being sold
as octane enhancers, is not recommended. Most of
these products contain high concentrations of metha-
nol. Fuel system damage or vehicle performance
problems resulting from the use of such fuels or
additives is not the responsibility of the manufac-
turer and may void or not be covered under the New
Vehicle Limited Warranty. NOTE:
Intentional tampering with the emissions control
system can result in civil penalties being assessed against
you.Carbon Monoxide Warnings
WARNING!
Carbon monoxide (CO) in exhaust gases is deadly.
Follow the precautions below to prevent carbon mon-
oxide poisoning:
• Do not inhale exhaust gases. They contain carbon
monoxide, a colorless and odorless gas, which can
kill. Never run the engine in a closed area, such as a
garage, and never sit in a parked vehicle with the
engine running for an extended period. If the vehicle
is stopped in an open area with the engine running
for more than a short period, adjust the ventilation
system to force fresh, outside air into the vehicle.
• Guard against carbon monoxide with proper main-
tenance. Have the exhaust system inspected every
time the vehicle is raised. Have any abnormal condi-
tions repaired promptly. Until repaired, drive with
all side windows fully open.5
STARTING AND OPERATING 405

CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on HOT
(H), and you hear continuous chimes, turn the engine
off immediately and call for service.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to ensure that
the wheel is properly mounted to the vehicle. Any time a
wheel has been removed and reinstalled on the vehicle, the
lug nuts/bolts should be torqued using a properly cali-
brated torque wrench.
Torque Specifications
Lug Nut/BoltTorque Lug Nut/
Bolt Type **Lug
Nut/Bolt Size Lug Nut/
Bolt
Socket Size
120-150 Ft-Lbs (160-200 N·m) Cone M14 x
1.5022 mm
130-160 Ft-Lbs (190-220 N·m) Flanged
**Use only your authorized dealer recommended lug nuts/
bolts and clean or remove any dirt or oil before tightening.
Inspect the wheel mounting surface prior to mounting the
tire and remove any corrosion or loose particles.
NOTE: Dual wheels are flat mounted, center piloted. The
lug nuts are a two-piece assembly. When the tires are being
rotated or replaced, clean these lug nuts and add two drops
of oil at the interface between the hex and the washer.
6
WHAT TO DO IN EMERGENCIES 431

1 — 10 Bolt Pattern
2 — 8 Bolt Pattern
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts fully until the vehicle has been
lowered. Failure to follow this warning may result in
personal injury.
JACKING AND TIRE CHANGING
WARNING!
•Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack.
• Never start or run the engine while the vehicle is on
a jack. If you need to get under a raised vehicle, take
it to a service center where it can be raised on a lift.
• The jack is designed to use as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or
slippery areas.
8/10 Lug Nuts/Bolts Torque Patterns
6
WHAT TO DO IN EMERGENCIES 433

4500/5500 Models
These vehicles do not come equipped with a jack.
NOTE:Jacking and tire changing on 4500/5500 models
should be performed by an authorized dealer, or knowl-
edgeable service personnel with the appropriate heavy
duty equipment, like a tire service company.
Preparations For Jacking
1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Apply the parking brake. 4.
Place the gear selector into PARK (automatic transmis-
sion) or REVERSE (manual transmission). On 4-Wheel
drive vehicles, shift the transfer case to the “4L” position.
5. Turn OFF the ignition.
6. Block both the front and rear of the wheeldiagonally opposite of the jacking position.
For example, if changing the right front
tire, block the left rear wheel.
NOTE: Passengers should not remain in the vehicle when
the vehicle is being jacked.
434 WHAT TO DO IN EMERGENCIES

Jacking Instructions
Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
• Apply the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
(Continued)
WARNING! (Continued)
•Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 435

Before raising the wheel off the ground, make sure that
the jack will not damage surrounding truck parts and
adjust the jack position as required.
NOTE:If the jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to use the jack
drive tube in order to lower the jack.
4. By rotating the wheel wrench clockwise, raise the ve- hicle until the wheel just clears the surface.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle unstable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
5. Remove the wheel nuts and pull the wheel off. Install the spare wheel and wheel nuts with the cone shaped
end of the nuts toward the wheel on single rear wheel
(SRW) models. On dual rear wheel models (DRW) the
lug nuts are a two-piece assembly with a flat face.
Lightly tighten the nuts. To avoid risk of forcing the
vehicle off the jack, do not fully tighten the nuts until the
vehicle has been lowered.
6. Using the wheel wrench, finish tightening the nuts using a crisscross pattern. For the proper lug nut torque
specifications refer to “Wheel and Tire Torque Specifi-
cations” in this section. If in doubt about the correct
tightness, have them checked with a torque wrench by
your authorized dealer or at a service station.
Rear Jacking Location
6
WHAT TO DO IN EMERGENCIES 437

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles may
also be towed as described under “Recreational Towing” in
the “Starting and Operating” section.
Towing
Condition Wheels
OFF The Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Transmission in PARK
• Manual Transmission in
gear (NOT NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift Or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
446 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 6.4L ...........453
 ONBOARD DIAGNOSTIC SYSTEM (OBD II) . . . .454
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .454
▫ Loose Fuel Filler Cap Message .............455
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .455
 REPLACEMENT PARTS ...................456
 DEALER SERVICE ...................... .456
 MAINTENANCE PROCEDURES .............457
▫ Engine Oil .......................... .457
▫ Engine Oil Filter ...................... .459
▫ Engine Air Cleaner Filter .................460
▫ Accessory Drive Belt Inspection ............462
▫ Maintenance-Free Battery .................463 ▫
Air Conditioner Maintenance ..............464
▫ Front Prop Shaft Lubrication — Four-Wheel Drive
Models ............................. .470
▫ Body Lubrication ..................... .471
▫ Windshield Wiper Blades .................471
▫ Adding Washer Fluid ...................474
▫ Exhaust System ....................... .475
▫ Cooling System ....................... .476
▫ Brake System ........................ .481
▫ Rear Axle And 4x4 Front Driving Axle Fluid
Level .............................. .482
▫ Transfer Case ........................ .483
▫ Automatic Transmission — If Equipped ......484
▫ Appearance Care And Protection From
Corrosion ........................... .486
7

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
• If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Cybersecurity” in “Mul-
timedia”.
454 MAINTAINING YOUR VEHICLE

Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that
the fuel filler cap is loose, improperly installed,
or damaged, a loose gascap indicator will dis-
play in the instrument cluster telltale display
area. Refer to “Instrument Cluster Display” in “Under-
standing Your Instrument Panel” for further information.
Tighten the fuel filler cap properly and push the SELECT
button to turn off the message. If the problem continues,
the message will appear the next time the vehicle is started.
A loose, improperly installed, or damaged fuel filler cap
may also turn on the Malfunction Indicator Light (MIL).
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.
For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not on
when the engine is running, and that the OBD II system is
ready for testing. Normally, the OBD II system will be
ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, or recently had a dead battery or a battery
replacement. If the OBD II system should be determined
not ready for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the following:
1. Cycle the ignition to the ON mode, but do not crank or
start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition to the ON mode, you will see the “Malfunction Indicator Light (MIL)” symbol
come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
• The MIL will flash for about 10 seconds and then return
to being fully illuminated until you cycle the ignition
OFF or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
7
MAINTAINING YOUR VEHICLE 455