tow Ram ProMaster 2017 Owner's Guide
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Trailer Hitch Classification Definitions
Class II - Medium Duty 3,500 lbs (1 587 kg)
Class III - Heavy Duty 5,000 lbs (2 267 kg)
Class IV - Extra Heavy Duty 10,000 lbs (4 535 kg)
Refer to the “Trailer Towing Weights (Maximum Trailer Weight Ratings)” chart for the Maximum Gross Trailer Weight
(GTW) towable for your given drivetrain.
All trailer hitches should be professionally installed on your vehicle.
Trailer Towing Weights (Maximum Trailer Weight
Ratings)
NOTE: For additional trailer towing information (maxi-
mum trailer weight ratings) refer to the following website
addresses:
• ramtrucks.com/en/towing_guide/
• ramtruck.ca (Canada)
• rambodybuilder.com
Trailer And Tongue Weight
Never exceed the maximum tongue weight stamped on
your bumper or trailer hitch. Consider the following items when computing the weight
on the rear axle of the vehicle:
•
The tongue weight of the trailer.
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•The weight of any other type of cargo or equipment put
in or on your vehicle.
• The weight of the driver and all passengers.
NOTE: Remember that everything put into or on the
trailer adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options must
be considered as part of the total load on your vehicle.
Refer to the “Tire And Loading Information” placard for
the maximum combined weight of occupants and cargo for
your vehicle.
Towing Requirements
To promote proper break-in of your new vehicle drivetrain
components, the following guidelines are recommended.
CAUTION!
• Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle
or other parts could be damaged.
• Then, during the first 500 miles (805 km) that a trailer
is towed, do not drive over 50 mph (80 km/h) and do
not make starts at full throttle. This helps the engine
and other parts of the vehicle wear in at the heavier
loads. Perform the maintenance listed in the “Maintenance
Schedule”. Refer to “Maintenance Schedule” for the proper
maintenance intervals. When towing a trailer, never exceed
the GAWR or GCWR ratings.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
•
Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
(Continued)
234 STARTING AND OPERATING
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WARNING!(Continued)
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always, block or
chock the trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
Towing Requirements — Tires
• Do not attempt to tow a trailer while using a compact
spare tire.
• Proper tire inflation pressures are essential to the safe
and satisfactory operation of your vehicle. Refer to
“Tires – General Information” in “Starting And Operat-
ing” for proper tire inflation procedures.
• Check the trailer tires for proper tire inflation pressures
before trailer usage.
• Check for signs of tire wear or visible tire damage before
towing a trailer. Refer to “Tires – General Information”
in “Starting And Operating” for the proper inspection
procedure.
• When replacing tires, refer to “Tires – General Informa-
tion” in “Starting And Operating” for the proper tire
replacement procedures. Replacing tires with a higher
load carrying capacity will not increase the vehicle’s
GVWR and GAWR limits.
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Towing Requirements — Trailer Brakes
•Do not interconnect the hydraulic brake system or
vacuum system of your vehicle with that of the trailer.
This could cause inadequate braking and possible per-
sonal injury.
• An electronically actuated trailer brake controller is
required when towing a trailer with electronically actu-
ated brakes. When towing a trailer equipped with a
hydraulic surge actuated brake system, an electronic
brake controller is not required.
• Trailer brakes are recommended for trailers over
1,000 lbs (453 kg) and required for trailers in excess of
2,000 lbs (907 kg).
WARNING!
• Do not connect trailer brakes to your vehicle’s hy-
draulic brake lines. It can overload your brake sys-
tem and cause it to fail. You might not have brakes
when you need them and could have a collision.
• Towing any trailer will increase your stopping dis-
tance. When towing you should allow for additional
space between your vehicle and the vehicle in front
of you. Failure to do so could result in a collision.
CAUTION!
If the trailer weighs more than 1,000 lbs (453 kg)
loaded, it should have its own brakes and they should
be of adequate capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake pedal
effort, and longer stopping distances.
Towing Requirements — Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stoplights and turn signals on the trailer are required for
motoring safety.
The Trailer Tow Package may include a four- and seven-pin
wiring harness. Use a factory approved trailer harness and
connector.
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Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select [ERS] shift control).
NOTE:Using a lower gear range while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
Seven-Pin Connector
1 — Battery 5 — Ground
2 — Backup Lamps 6 — Left Stop/Turn
3 — Right Stop/Turn 7 — Running Lamps
4 — Electric Brakes 238 STARTING AND OPERATING
Page 241 of 348
Tow/Haul Mode
To reduce the potential for automatic transmission over-
heating, activate the “TOW/HAUL” feature when driving
in hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) shift control) on more severe
grades.
Electronic Speed Control — If Equipped
•Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
City Driving
When stopped for short periods, shift the transmission into
NEUTRAL and increase engine idle speed.
Highway Driving
Reduce speed.
Air Conditioning
Turn off temporarily.
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow FrontOK
Rear NOT ALLOWED
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Towing ConditionWheels OFF the Ground Automatic Transmission
On Trailer ALLOK
NOTE: When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
NOTE: For vehicles equipped with diesel engine and
electric park brake, see important information in the Diesel
Supplement.
Recreational Towing — Automatic Transmission
Recreational towing is allowed ONLYif the front wheels
are OFF the ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK. 4. Properly secure the front wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Release the parking brake.CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
240 STARTING AND OPERATING
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WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............242
IF YOUR ENGINE OVERHEATS .............242
WHEEL AND TIRE TORQUE SPECIFICATIONS . .243
▫ Torque Specifications ....................243
TIRE SERVICE KIT — IF EQUIPPED ..........244
▫ Tire Service Kit Storage ...................244
▫ Tire Service Kit Components And Operation . . .245
▫ Tire Service Kit Usage Precautions ..........245
▫ Sealing A Tire With Tire Service Kit .........247
JACKING AND TIRE CHANGING ...........252
▫ Jack And Tools Location ..................252
▫ Removing The Spare Tire .................254
▫ Preparations ......................... .258▫
Jacking Instructions .....................258
▫ Wheel Covers ........................ .266
JUMP-STARTING PROCEDURES ............267
▫ Preparations For Jump-Start ...............267
▫ Jump-Starting Procedure .................268
▫ Battery Location ...................... .270
FREEING A STUCK VEHICLE ..............271
GEAR SELECTOR OVERRIDE ..............272
TOWING A DISABLED VEHICLE ............272
▫ Automatic Transmission ..................274
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .274
EVENT DATA RECORDER (EDR) ............274
6
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WARNING!(Continued)
•Do not use Tire Service Kit or drive the vehicle under
the following circumstances:
– If the puncture in the tire tread is approximately 1/4 inch (6 mm) or larger.
– If the tire has any sidewall damage.
– If the tire has any damage from driving with extremely low tire pressure.
– If the tire has any damage from driving on a flat tire.
– If the wheel has any damage.
– If you are unsure of the condition of the tire or the wheel.
• Keep Tire Service Kit away from open flames or heat
source.
• A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
in injuries that are serious or fatal to you, your
passengers, and others around you.
• Take care not to allow the contents of Tire Service Kit
to come in contact with hair, eyes, or clothing. Tire
(Continued)
WARNING! (Continued)
Service Kit sealant is harmful if inhaled, swallowed,
or absorbed through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately with plenty
of water if there is any contact with eyes or skin.
Change clothing as soon as possible, if there is any
contact with clothing.
• Tire Service Kit Sealant solution contains latex. In
case of an allergic reaction or rash, consult a physi-
cian immediately. Keep Tire Service Kit out of reach
of children. If swallowed, rinse mouth immediately
with plenty of water and drink plenty of water. Do
not induce vomiting! Consult a physician immedi-
ately.
Sealing A Tire With Tire Service Kit
(A) Whenever You Stop To Use Tire Service Kit:
1. Pull over to a safe location and turn on the vehicle’s Hazard Warning flashers.
2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to the ground.
This will allow the Tire Service Kit Hoses (6) and (7) to
reach the valve stem and keep the Tire Service Kit flat on
6
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Removing The Spare Tire
1. Remove the spare tire before attempting to jack up thevehicle. Attach the lug bolt adapter to the winch exten-
sion and insert it into the winch mechanism.
Jacking Tools
1 — Wrench Handle
2—TowEye
3 — Lug Bolt Adaptor
4 — Jack
5 — Tool Handle
6 — Reversible Tool
7 — Winch Extension
Jack Tools
1 — Winch Extension
2 — Lug Bolt Adapter
3 — Wrench Handle
254 WHAT TO DO IN EMERGENCIES