service Ram ProMaster 2019 Repair Manual

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Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe speeds and
within posted speed limits. Where speed limits or condi-
tions are such that the vehicle can be driven at high speeds,
maintaining correct tire inflation pressure is very impor-
tant. Increased tire pressure and reduced vehicle loading
may be required for high-speed vehicle operation. Refer to
an authorized tire dealer or original equipment vehicle
dealer for recommended safe operating speeds, loading
and cold tire inflation pressures.
WARNING!
High speed driving with your vehicle under maximum
load is dangerous. The added strain on your tires could
cause them to fail. You could have a serious collision.
Do not drive a vehicle loaded to the maximum capacity
at continuous speeds above 75 mph (120 km/h).
Radial Ply Tires
WARNING!
Combining radial ply tires with other types of tires on
your vehicle will cause your vehicle to handle poorly.
(Continued)
WARNING!(Continued)
The instability could cause a collision. Always use
radial ply tires in sets of four. Never combine them
with other types of tires.
Tire Repair
If your tire becomes damaged, it may be repaired if it meets
the following criteria:
• The tire has not been driven on when flat.
• The damage is only on the tread section of your tire
(sidewall damage is not repairable).
• The puncture is no greater thana¼ofaninch (6 mm).
Consult an authorized tire dealer for tire repairs and
additional information.
Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced immedi-
ately with another Run Flat tire of identical size and service
description (Load Index and Speed Symbol). Replace the
tire pressure sensor as well as it is not designed to be
reused.
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These indicators are molded into the bottom of the tread
grooves. They will appear as bands when the tread depth
becomes a 1/16 of an inch (1.6 mm). When the tread is
worn to the tread wear indicators, the tire should be
replaced.
Refer to “Replacement Tires” in this section for further
information.
Life Of Tire
The service life of a tire is dependent upon varying factors
including, but not limited to:
•Driving style.
• Tire pressure - Improper cold tire inflation pressures can
cause uneven wear patterns to develop across the tire
tread. These abnormal wear patterns will reduce tread
life, resulting in the need for earlier tire replacement.
• Distance driven.
• Performance tires, tires with a speed rating of V or
higher, and Summer tires typically have a reduced tread
life. Rotation of these tires per the vehicle scheduled
maintenance is highly recommended.
WARNING!
Tires and the spare tire should be replaced after six
years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure.
You could lose control and have a collision resulting in
serious injury or death.
NOTE: Wheel Valve Stem must be replaced as well when
installing new tires due to wear and tear in existing tires.
Tire Tread
1—WornTire
2—NewTire
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Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE: For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
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Dark Vapor Chrome, Black Satin Chrome, or Low Gloss
Clear Coat Wheels
CAUTION!
If your vehicle is equipped with these specialty
wheels, DO NOT USE wheel cleaners, abrasives, or
polishing compounds. They will permanently damage
this finish and such damage is not covered by the New
Vehicle Limited Warranty. HAND WASH ONLY US-
ING MILD SOAP AND WATER WITH A SOFT
CLOTH. Used on a regular basis; this is all that is
required to maintain this finish.
Tire Chains (Traction Devices)
Use of traction devices require sufficient tire-to-body clear-
ance. Follow these recommendations to guard against
damage.
•Traction device must be of proper size for the tire, as
recommended by the traction device manufacturer.
• Install on front tires only.
• Tire chains for a 225/75R16 tire with a Quality Chain
Corp Light Truck Highway Service (Non-Cam) tire chain
or equivalent is recommended.
WARNING!
Using tires of different size and type (M+S, Snow)
between front and rear axles can cause unpredictable
handling. You could lose control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires, observe the
following precautions:
• Because of restricted traction device clearance be-
tween tires and other suspension components, it is
important that only traction devices in good condi-
tion are used. Broken devices can cause serious
damage. Stop the vehicle immediately if noise occurs
that could indicate device breakage. Remove the
damaged parts of the device before further use.
• Install device as tightly as possible and then re-
tighten after driving about ½ mile (0.8 km).
• Do not exceed 30 mph (48 km/h).
• Drive cautiously and avoid severe turns and large
bumps, especially with a loaded vehicle.
• Do not drive for a prolonged period on dry pave-
ment.
(Continued)
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All passenger vehicle tires must conform to Federal
safety requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A,
B, and C. These grades represent the tire’s ability to stop
on wet pavement, as measured under controlled condi-
tions on specified government test surfaces of asphalt
and concrete. A tire marked C may have poor traction
performance.WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The Temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of
heat and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel.
Sustained high temperature can cause the material of
the tire to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure. The grade C
corresponds to a level of performance, which all pas-
senger vehicle tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A
represent higher levels of performance on the laboratory
test wheel, than the minimum required by law.
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WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
STORING THE VEHICLE
If you are storing your vehicle for more than 21 days, we
recommend that you take the following steps to minimize
the drain on your vehicle’s battery:
• Disconnect the negative cable from battery.
• Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air
conditioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the possibility
of compressor damage when the system is started again.
BODYWORK
Protection From Atmospheric Agents
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants, road
surfaces on which the vehicle is operated, extreme hot or
cold weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody protec-
tion.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion resis-
tance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
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WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts/bolts fully until the vehicle has
been lowered. Failure to follow this warning may
result in personal injury.
FUEL REQUIREMENTS
3.6L Engine
This engine is designed to meet all emis-
sions regulations and provide optimum
fuel economy and performance when
using high quality unleaded “Regular”
gasoline having a posted octane number
of 87 as specified by the (R+M)/2
method. The use of higher octane “Pre-
mium” gasoline is not required, as it will not provide any
benefit over “Regular” gasoline in these engines.
While operating on gasoline with an octane number of 87,
hearing a light knocking sound from the engine is not a cause for concern. However, if the engine is heard making
a heavy knocking sound, see your dealer immediately. Use
of gasoline with an octane number lower than 87 can cause
engine failure and may void or not be covered by the New
Vehicle Limited Warranty.
Poor quality gasoline can cause problems such as hard
starting, stalling, and hesitations. If you experience these
symptoms, try another brand of gasoline before consider-
ing service for the vehicle.
Reformulated Gasoline
Many areas of the country require the use of cleaner
burning gasoline referred to as “Reformulated Gasoline”.
Reformulated gasoline contains oxygenates and are specifi-
cally blended to reduce vehicle emissions and improve air
quality.
The use of reformulated gasoline is recommended. Prop-
erly blended reformulated gasoline will provide improved
performance and durability of engine and fuel system
components.
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CAUTION!(Continued)
•An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic converter to
overheat. If you notice a pungent burning odor or
some light smoke, your engine may be out of tune or
malfunctioning and may require immediate service.
Contact an authorized dealer for service assistance.
• The use of fuel additives, which are now being sold
as octane enhancers, is not recommended. Most of
these products contain high concentrations of metha-
nol. Fuel system damage or vehicle performance
problems resulting from the use of such fuels or
additives is not the responsibility of the manufac-
turer and may void or not be covered under the New
Vehicle Limited Warranty.
NOTE:
Intentional tampering with the emissions control sys-
tem can result in civil penalties being assessed against you.
Carbon Monoxide Warnings
WARNING!
Carbon monoxide (CO) in exhaust gases is deadly.
Follow the precautions below to prevent carbon mon-
oxide poisoning:
• Do not inhale exhaust gases. They contain carbon
monoxide, a colorless and odorless gas, which can
kill. Never run the engine in a closed area, such as a
garage, and never sit in a parked vehicle with the
engine running for an extended period. If the vehicle
is stopped in an open area with the engine running
for more than a short period, adjust the ventilation
system to force fresh, outside air into the vehicle.
• Guard against carbon monoxide with proper main-
tenance. Have the exhaust system inspected every
time the vehicle is raised. Have any abnormal condi-
tions repaired promptly. Until repaired, drive with
all side windows fully open.
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Setting NameSelectable Options
Channel Skip List of Channels
NOTE:
SiriusXM can be programmed to designate a group of channels that are the most desirable to listen to or to exclude
undesirable channels while scanning. This feature allows you to select the channels you would like to skip. Subscription Info Sirius ID
NOTE:
New vehicle purchasers or lessees will receive a free, limited-time subscription to SiriusXM Satellite Radio with your
radio. Following the expiration of the free services, it will be necessary to access the information on the Subscription
Information screen to re-subscribe.
1. Press the “Subscription Info” button on the touchscreen to access the Subscription Information screen.
2. Write down the Sirius ID numbers for your receiver. To reactivate your service, either call the number listed on the screen or visit the provider online.
SiriusXM Travel Link is a separate subscription.
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CUSTOMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .310
▫ Prepare For The Appointment ..............310
▫ Prepare A List ........................ .310
▫ Be Reasonable With Requests ..............310
 IF YOU NEED ASSISTANCE ................310
▫ FCA US LLC Customer Center .............311
▫ FCA Canada Inc. Customer Center ...........311
▫ In Mexico Contact ......................311
▫ Puerto Rico And U.S. Virgin Islands ..........311▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................311
▫ Service Contract ...................... .312
 WARRANTY INFORMATION ...............313
 MOPARPARTS .........................313
 REPORTING SAFETY DEFECTS .............313
▫ In The 50 United States And Washington, D.C. . .313
▫ In Canada ........................... .313
 PUBLICATION ORDER FORMS .............314
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