ESC Ram ProMaster 2020 User Guide

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GETTING TO KNOW YOUR VEHICLE31
Bi-Level Mode Bi-Level Mode
Air comes from the instrument panel outlets and floor outlets. A slight amount of air is directed through the defrost and
side window demister outlets.
NOTE:
Bi-Level mode is designed under comfort conditions to provide cooler air out of the panel outlets and warmer air from the
floor outlets.
Floor Mode Floor Mode Air comes from the floor outlets. A slight amount of air is directed through the defrost and side window demister outlets.
Mix Mode Mix Mode Air is directed through the floor, defrost, and side window demister outlets. This setting works best in cold or snowy
conditions that require extra heat to the windshield. This setting is good for maintaining comfort while reducing moisture on
the windshield.
Icon Description
2

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32GETTING TO KNOW YOUR VEHICLE
Additional Rear Climate Control — If Equipped
These switches, mounted on the instrument
panel to the left of the steering column, activate
the additional rear heating/air conditioning
system. NOTE:
These switches must be enabled for operation
by the Upfitter.
Additional Rear Climate Controls Switches
Icon Description
Rear Blower Control
Push this button to turn on the rear climate controls. An indicator light will turn on when the rear
climate control is on.
Rear Temperature Control
Rear Passenger Temperature Up Button To change the temperature in the rear of the vehicle,
push temperature control up button to raise the temperature.
Rear Passenger Temperature Down Button To change the temperature in the rear of the vehicle,
push temperature control down button to lower the temperature.
MODE Rear MODE Button
Push this button to change the air distribution mode for the rear passengers.

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36GETTING TO KNOW YOUR VEHICLE
Window Bar Grates — If Equipped
This vehicle may be equipped with metal grates
over the side door windows. This feature is a
part of the vehicle’s safety system, and is
designed to protect you and your passengers in
the event of an accident.
Window Bar Grates
Wind Buffeting
Wind buffeting can be described as the percep -
tion of pressure on the ears or a helicopter-type
sound in the ears. Your vehicle may exhibit wind
buffeting with the windows down, or the sunroof
(if equipped) in certain open or partially open
positions. This is a normal occurrence and can
be minimized. If the buffeting occurs with the
rear windows open, open the front and rear
windows together to minimize the buffeting. If
the buffeting occurs with the sunroof open,
adjust the sunroof opening to minimize the
buffeting or open any window.
HOOD
Opening
To open the hood, two latches must be
released.
1. Open the driver’s door to gain access to the hood release lever. Pull the hood release
lever located on the side of the instrument
panel. Hood Release
2. Move to the outside of the vehicle, reach into the opening beneath the center of the
hood and push the safety latch lever to the
right to release it, before raising the hood.
Hood Safety Latch Lever Location
WARNING!
The metal grates over the sliding door
windows are designed to protect you in the
event of an accident. Modification or removal
of the grates could lead to serious injury or
death.

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42GETTING TO KNOW YOUR INSTRUMENT PANEL
Instrument Cluster Descriptions
1. Speedometer
Indicates vehicle speed.
2. Instrument Cluster Display
When the appropriate conditions exist,
this display shows instrument cluster
display messages. Refer to “Instrument
Cluster Display” in this chapter for further
information.
Odometer/Trip Odometer Display Area
US Federal regulations require that upon
transfer of vehicle ownership, the seller
certify to the purchaser the correct mileage
that the vehicle has been driven. If your
odometer needs to be repaired or serviced,
the repair technician should leave the odom -
eter reading the same as it was before the
repair or service. If the technician cannot do
so, then the odometer must be set at zero,
and a sticker must be placed in the door
jamb stating what the mileage was before the
repair or service. It is a good idea for you to
make a record of the odometer reading before the repair/service, so that you can be
sure that it is properly reset, or that the door
jamb sticker is accurate if the odometer must
be reset at zero.
Gear Selector Status (PRND)
The gear selector status “P,R,N,D,1,2,3,4,5,
6” are displayed indicating the gear selector
position. Telltales “1,2,3,4,5,6” indicate the
manual mode has been engaged and the
gear selected is displayed. Refer to “Auto -
matic Transmission” in “Starting And Oper -
ating” for further information on Electronic
Range Select (ERS).
3. Tachometer
This gauge measures engine revolutions
per minute (RPM x 1000). Before the
pointer reaches the red area, ease up on
the accelerator to prevent engine
damage.
4. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
the normal range indicates that the
engine cooling system is operating satis-
factorily.
The pointer will likely indicate a higher
temperature when driving in hot weather
or up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to “Cooling System” in
“Servicing And Maintenance” and follow the
warnings under the Cooling System Pressure
Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.

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46GETTING TO KNOW YOUR INSTRUMENT PANEL
Personal Settings
(Customer-Programmable Features)
Speed Beep
Buzzer Volume
Seat Belt Buzzer (Just Available After SBR
Disable Made By CHR Service)
Exit Menu
NOTE:
If equipped, some customer programmable
features will display in the Uconnect system.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
TRIP COMPUTER
The Trip Computer is located in the instrument
cluster. It features a driver-interactive display
(displays information such as trip information,
range, fuel consumption, average speed, and
travel time).
NOTE:
The Uconnect System also has a Trip Computer
display and menus to customize the informa -
tion displayed in the cluster. For further infor -
mation, refer to “Uconnect Settings” in
“Multimedia”.
Trip Button
The TRIP button, located on the right steering
column stalk, can be used to display and to
reset the previously described values.
A short button push displays the different
values.
A long button push resets the system and
then starts a new trip.
New Trip
To reset:
Push and hold the TRIP button to reset the
system manually.
When the “Trip distance” reaches
99999.9 miles or kilometers or when the
“Travel time” reaches 999.59 (999 hours
and 59 minutes), the system is reset auto -
matically.
Disconnecting/Reconnecting the battery
resets the system.
NOTE:
If the reset operation occurs in the presence of
the screens concerning Trip A or Trip B, only the
information associated with Trip A or Trip B
functions will be reset. Start Of Trip Procedure
With the ignition on, push and hold the TRIP
button for over two seconds to reset trip infor
-
mation.
Exit Trip
To exit the Trip function, push the TRIP button
until all the trip menu items have been
displayed and the display returns to the main
menu.
Trip Functions
Both trip functions are resettable (reset — start
of new trip).
“Trip A” can be used to display the figures
relating to:
Trip Distance A
Average Fuel Consumption
Average Speed A
Travel Time A (Driving Time)

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48GETTING TO KNOW YOUR INSTRUMENT PANEL
Electronic Throttle Control (ETC) Warning Light
This warning light will illuminate to
inform of a problem with the Elec -
tronic Throttle Control (ETC) system. If
a problem is detected while the
vehicle is running, the light will either stay on or
flash depending on the nature of the problem.
Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is
placed in the PARK (P) position. The light should
turn off. If the light remains on with the vehicle
running, your vehicle will usually be drivable;
however, see an authorized dealer for service
as soon as possible.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as
a bulb check. If the light does not come on
during starting, have the system checked by an
authorized dealer.
Transmission Fault Warning Light
This light will illuminate (together with
a message in the instrument cluster
display and a buzzer) to indicate a
transmission fault. Contact an autho -
rized dealer if the message remains after
restarting the engine.
Engine Temperature Warning Light
This light warns of an overheated
engine condition. If the engine
coolant temperature is too high, this
indicator will illuminate and a single
chime will sound.
If the light turns on while driving, safely pull over
and stop the vehicle. If the A/C system is on,
turn it off. Also, shift the transmission into
NEUTRAL and idle the vehicle. If the tempera -
ture reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case
Of Emergency” for further information.
Brake Warning Light
This warning light monitors various
brake functions, including brake
fluid level and parking brake appli -
cation. If the brake light turns on it
may indicate that the parking brake is
applied, that the brake fluid level is low, or
that there is a problem with the anti-lock
brake system reservoir.
If the light remains on when the parking brake
has been disengaged, and the fluid level is at
the full mark on the master cylinder reservoir, it
indicates a possible brake hydraulic system
malfunction or that a problem with the Brake
Booster has been detected by the Anti-Lock
Brake System (ABS) / Electronic Stability
Control (ESC) system. In this case, the light will
remain on until the condition has been
corrected. If the problem is related to the brake
booster, the ABS pump will run when applying
the brake, and a brake pedal pulsation may be
felt during each stop.

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GETTING TO KNOW YOUR INSTRUMENT PANEL51
replacement or alternate tires or wheels on the
vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow
the TPMS to continue to function properly.Electronic Stability Control (ESC) Warning Light
The “ESC Indicator Light” in the instru-
ment cluster will come on when the
ignition is placed in the ON/RUN or
MAR (ACC/ON/RUN) position, and
when ESC is activated. It should turn off with the
engine running. If the “ESC Indicator Light”
comes on continuously with the engine running,
a malfunction has been detected in the ESC
system. If this light remains on after several
ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater
than 30 mph (48 km/h), see an authorized
dealer as soon as possible to have the problem
diagnosed and corrected.
The “ESC OFF Indicator Light” and the “ESC
Indicator Light” come on momentarily each
time the ignition is placed in the ON/RUN or
MAR (ACC/ON/RUN) position.
Each time the ignition is turned to ON/RUN or
MAR (ACC/ON/RUN), the ESC system will be
on, even if it was turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in
an ESC event.
Electronic Stability Control (ESC) OFF Warning
Light
This light indicates the Electronic
Stability Control (ESC) is off.
Each time the ignition is turned to ON/RUN or
MAR/ON/RUN, the ESC system will be on, even
if it was turned off previously.
Engine Check/Malfunction Indicator Warning Light
(MIL)
The Engine Check/Malfunction Indi -
cator Light (MIL) is a part of an
Onboard Diagnostic System called
OBD II that monitors engine and auto -
matic transmission control systems. This
warning light will illuminate when the ignition is
in the ON/RUN position before engine start. If
the bulb does not come on when turning the
ignition switch from OFF to ON/RUN, have the
condition checked promptly.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the
tire size equipped on your vehicle.
Undesirable system operation or sensor
damage may result when using replacement
equipment that is not of the same size, type,
and/or style. Aftermarket wheels can cause
sensor damage. Using aftermarket tire
sealants may cause the Tire Pressure
Monitoring System (TPMS) sensor to become
inoperable. After using an aftermarket tire
sealant it is recommended that you take your
vehicle to an authorized dealer to have your
sensor function checked.
3

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SAFETY57
Electronic Brake Control (EBC) System
Your vehicle is equipped with an advanced Elec -
tronic Brake Control (EBC) system that includes
the Traction Control System (TCS), Brake Assist
System (BAS) and Electronic Stability Control
(ESC), Trailer Sway Control (TSC), and Hill Start
Assist (HSA). These systems complement the
Anti-Lock Brake System (ABS) by optimizing the
vehicle braking capability during emergency
braking maneuvers.
Brake Assist System (BAS)
The Brake Assist Sys tem (BAS) is designed to
optimize the vehicle’s braking c apability
during e merg ency braking maneuvers. The
system detects an emergency braking situa -
tio n by sensing the rate and am ount of brake
applic ation and then applies optimum pres -
sure to the brakes. This can help reduce
braking distance s. The BAS complements
the Anti-Lock Brake System (ABS). Applying
the brakes very quickly res ults in the best
BAS assistance . To rec eive the be ne fit of the
system , yo u must apply continuous braking pressure during the stopping sequence (do
not “pum p” the brakes). Do not reduce brake
pedal pre ssure unless braking is no longer
desired. Onc e the brake pedal is released,
the BAS is deac tivated.
Electronic Stability Control (ESC)
The Electronic Stability Control (ESC) enhances
directional control and stability of the vehicle
under various driving conditions. ESC corrects
for over/under steering of the vehicle by
applying the brake of the appropriate wheel to
assist in counteracting the over/under steer
condition. Engine power may also be reduced to
help the vehicle maintain the desired path.
ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.
Oversteer - when the vehicle is turning more
than appropriate for the steering wheel posi
-
tion.
Understeer - when the vehicle is turning
less than appropriate for the steering
wheel position.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.
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58SAFETY
(Continued)
ESC Operating Modes
The “ESC OFF” switch is located in the
center switch bank, next to the hazard
flasher switch.
ESC On
This mode is the normal operating mode for ESC
equipped vehicles. Whenever the vehicle is
started, the ESC system will be in this mode.
This mode should be used for most driving situ -
ations. ESC should only be turned off for
specific reasons as noted below.
ESC Partial Off
This mode is entered by momentarily pushing
the “ESC OFF” switch.

When in the “Partial Off” mode, the TCS portion
of ESC, except for the “limited slip” feature
described in the TCS section, has been disabled
and the “ESC OFF Indicator Light” will be illumi-
nated. When in the “Partial Off” mode, ESC will
operate without engine torque management.
This mode is intended to be used if the vehicle is
in deep snow, sand or gravel conditions and
more wheel spin than ESC would normally allow
is required to gain traction. To turn ESC on again,
momentarily push the “ESC OFF” switch. This will
restore the normal “ESC On” mode of operation.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent acci -
dents, including those resulting from
excessive speed in turns, driving on very
slippery surfaces, or hydroplaning. ESC
also cannot prevent accidents resulting
from loss of vehicle control due to inap -
propriate driver input for the conditions.
Only a safe, attentive, and skillful driver
can prevent accidents. The capabilities of
an ESC equipped vehicle must never be
exploited in a reckless or dangerous
manner which could jeopardize the user’s
safety or the safety of others.Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING!
(Continued)
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SAFETY59
NOTE:
To improve the vehicle's traction when driving
with snow chains, or starting off in deep snow,
sand or gravel, it may be desirable to switch to
the “Partial Off” mode by pushing the “ESC OFF”
switch. Once the situation requiring ESC to be
switched to the “Partial Off” mode is overcome,
turn ESC back on by momentarily pushing the
“ESC OFF” switch. This may be done while the
vehicle is in motion.
ESC Activation/Malfunction Indicator Light And
ESC OFF Indicator Light
The ESC Ac tivatio n/Mal fu ncti on
Indi cato r L ig ht in the i nstru me nt
c lus ter w il l c om e on whe n th e i gni -
tio n is turne d to the O N m ode . It
sho uld go o ut wi th the eng ine runni ng. If the
ESC Act ivatio n/Malfun cti on In dic at or Li ght
co me s o n c onti nuo usl y with the e ng ine
runni ng, a m alfunc tio n has be en dete cte d
in t he E SC s yste m. If th is lig ht rem ains on
afte r se veral ig niti on c yc le s, and the vehi cl e
has be en d ri ven sev eral m ile s ( kil om ete rs )
at spe eds greate r than 30 m ph ( 48 km /h) ,
se e an autho rize d deal er as s oo n as
pos sib le t o have t he probl em diag nos ed
and co rrec ted.
The ESC Acti vation /Malfun cti on In dic ato r
Li ght ( lo cate d in th e in strum en t cl uste r)
starts to flash as s oo n as the tire s l os e t rac -
tio n and the ESC sys tem bec om e s act ive.
The ESC Acti vation /Malfun cti on In dic ato r
Li ght als o fl ashe s whe n TCS i s acti ve. If t he
ESC Act ivatio n/Malfun cti on In dic at or Li ght
beg ins to fl as h duri ng ac ce le rati on, e ase up on the ac ce lerato r and appl y as li ttle
throttl e as pos sibl e. B e s ure t o adapt your
spe ed and d ri ving to t he prevai ling road
co ndit ion s.
NOTE:
The ESC Activation/Malfunction Indicator
Light and the ESC OFF Indicator Light
c ome on m omentarily each time the igni
-
tion switch is turned ON.
Each time the ignition is turned on, the
ESC s ystem w ill be on even if it was turned
off previously.
The ESC s ystem will make buzzing o r
c licking sounds when it is active. This is
normal; the sounds will sto p when ESC
becom es inactive following the m aneuve r
that caused the ESC activation.
The E SC OFF Indic ator Light indi -
cates the Electronic Stability
Control (ESC) is off.
WARNING!
When in “Partial Off” mode, the TCS func -
tionality of ESC, (except for the limited slip
feature described in the TCS section), has
been disabled and the “ESC Off Indicator
Light” will be illuminated. When in “Partial
Off” mode, the engine power reduction
feature of TCS is disabled, and the
enhanced vehicle stability offered by the
ESC system is reduced.
Trailer Sway control (TSC) is disabled when
the ESC system is in the “Partial Off” mode.
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