Rest RAM PROMASTER 2022 User Guide
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STARTING AND OPERATING77
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 77. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm-up time of the
engine and transmission to achieve maximum
efficiency. During extremely cold temperatures
(-16°F [-27°C] or below), operation may briefly be
limited to THIRD gear only. Normal operation will
resume once the transmission temperature has
risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission remains in THIRD gear
regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate. The Malfunction Indicator Light (MIL) may
be illuminated. Transmission Limp Home Mode
allows the vehicle to be driven to an authorized
dealer for service without damaging the
transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to
select the max gear limit. For example, if you
set the transmission gear limit to FOURTH gear, the
transmission will not shift above FOURTH gear, but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.
Moving the gear selector to the ERS position
(beside DRIVE) will activate ERS mode, display the
current gear in the instrument cluster, and set that
gear as the max gear limit. Once in ERS mode,
moving the gear selector forward “-” or rearward
“+” will change the max gear limit.
NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
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78STARTING AND OPERATING
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift (for
engine braking) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in
the instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up. If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the “POWER
STEERING SYSTEM OVER TEMP” message is
displayed on the instrument cluster screen, this
indicates an over temperature condition in the
power steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few
moments until the icon and message turn off
Ú
page 55. If the steering icon is displayed and the “SERVICE
POWER STEERING – ASSIST OFF” message is
displayed on the instrument cluster screen, this
indicates the vehicle needs to be taken to the
dealer for service Ú
page 55.NOTE:
Even if the power steering system is no longer
operational, it is still possible to steer the vehicle.
Under these conditions there will be a substantial
increase in steering effort, especially at low
speeds and during parking maneuvers.
If the condition persists, see an authorized
dealer for service.
Instrument
Cluster
Display 1
23456789D
Actual
Gear(s)
Allowed 1 1–2 1–3 1–4 1–5 1–6 1–7 1–8 1–9 1–9
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STARTING AND OPERATING97
Interaction With Trailer Towing
The Park Assist system is automatically
deactivated when a trailer is hitched to the vehicle.
The system will be automatically activated as soon
as the trailer is removed.
PARKSENSE SENSORS
The six ParkSense sensors (four when vehicle is not
equipped with front sensors), located in the rear fascia/
bumper, and the six ParkSense sensors located in the
front fascia/bumper, monitor the area in front and
behind the vehicle that is within the sensors’ field of
view. The front sensors detect obstacles from
approximately 12 inches (30 cm) up to 39 inches
(100 cm) from the front fascia/bumper. The rear
sensors can detect obstacles from approximately
12 inches (30 cm) up to 55 inches (140 cm) from the
center of the rear fascia/bumper and up to 24 inches
(60 cm) from the corners of the rear fascia/bumper.
These distances depend on the location, type and
orientation of the obstacle in the horizontal direction.
Rear Park Assist Sensors Location
If several obstacles are detected, the ParkSense
system indicates the nearest obstacle.
The minimum height of a detectable obstacle
corresponds to the maximum height of an obstacle
that would clear the underside of the vehicle
during the parking maneuver.
PARKSENSE WARNING DISPLAY
The ParkSense Warning screen will only be
displayed if “Sound and Display” is selected in the
Uconnect system Ú page 120. The ParkSense Warning screen is located within
the instrument cluster display Ú
page 55. It
provides visual warnings to indicate the distance
between the rear fascia/bumper and/or front
fascia/bumper and the detected obstacle.
PARKSENSE DISPLAY
The warning display will turn on indicating the
system status when the vehicle is in REVERSE or
when the vehicle is in DRIVE and an obstacle has
been detected.
The system will indicate a detected obstacle by
showing a single arc in the left and/or right front or
rear regions based on the object’s distance and
location relative to the vehicle.
If an object is detected in the left and/or right rear
region, the display will show a single arc in the left
and/or right rear region and the system will
produce a tone. As the vehicle moves closer to the
object, the display will show the single arc moving
closer to the vehicle and the tone will change from
a single 1/2 second tone to slow, to fast, to
continuous.
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108STARTING AND OPERATING
(Continued)
REFUELING THE VEHICLE
The gas cap is located behind the fuel filler door on
the left side of the vehicle. If the gas cap is lost or
damaged, be sure to use the correct replacement
cap for this vehicle.
1. Open the fuel filler door.
2. Remove the fuel cap by rotating it counter-
clockwise.
Fuel Filler
3. Fully insert the fuel nozzle into the filler pipe.
4. Fill the vehicle with fuel.
NOTE:
When the fuel nozzle “clicks” or shuts off,
the fuel tank is full.
Wait five seconds before removing the fuel
nozzle to allow excess fuel to drain from the
nozzle. 5. Remove the fuel nozzle, reinstall fuel cap and
close fuel filler door.
NOTE:During fuel fill, nozzle position could affect the flow
of fuel. For best results, allow the nozzle to rest
naturally in the filler tube - do not raise the handle
to increase the fill angle.
WARNING!
Drivers must be careful when backing up even
when using the Surround View Camera. Always
check carefully behind your vehicle, and be sure
to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety of
your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
To avoid vehicle damage, Surround View
should only be used as a parking aid.
The Surround View camera is unable to view
every obstacle or object in your drive path.
To avoid vehicle damage, the vehicle must be
driven slowly when using Surround View to be
able to stop in time when an obstacle is seen.
It is recommended that the driver look
frequently over his/her shoulder when using
Surround View.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap.
A poorly fitting fuel filler cap could let impuri -
ties into the fuel system.
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119
MULTIMEDIA
UCONNECT SYSTEMS
For detailed information about your Uconnect 5
With 7-inch Display or Uconnect 5 NAV With
10.1-inch Display system, refer to your Uconnect
Owner’s Manual Supplement.
NOTE:Uconnect screen images are for illustration
purposes only and may not reflect exact software
for your vehicle.
CYBERSECURITY
Your vehicle may be a connected vehicle and
may be equipped with both wired and wireless
networks. These networks allow your vehicle to
send and receive information. This information
allows systems and features in your vehicle to
function properly.Your vehicle may be equipped with certain security
features to reduce the risk of unauthorized and
unlawful access to vehicle systems and wireless
communications. Vehicle software technology
continues to evolve over time and FCA US LLC,
working with its suppliers, evaluates and takes
appropriate steps as needed.
The risk of unauthorized and unlawful access to
your vehicle systems may still exist, even if the
most recent version of vehicle software (such as
Uconnect software) is installed.
NOTE:
To help further improve user experience, features,
stability, etc., and minimize the potential risk of a
security breach, vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about avail -
able Uconnect software updates.
Only connect and use trusted media devices
(e.g. personal mobile phones, USBs, CDs).
WARNING!
ONLY insert trusted devices/components into
your vehicle. Media of unknown origin could
possibly contain malicious software, and if
installed in your vehicle, it may increase the
possibility for vehicle systems to be breached.
As always, if you experience unusual vehicle
behavior, take your vehicle to your nearest
authorized dealer immediately.
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122MULTIMEDIA
Time Format This setting will allow you to set the time format (AM/PM). Sync Time With GPS must be “Off” for this setting to
be available. The “12 hrs” setting will set the time to a 12-hour format. The “24 hrs” setting will set the time to a
24-hour format.
Voice Options This setting will allow you to change the voice options for the radio to “Male” or “Female”.
Wake Up Word This setting will allow you to set the system “Wake Up” word. The available options are “Off”, “Hey, Uconnect”,
and “Hey, Ram”.
Voice Barge-in This setting will allow Voice Barge-in to be turned on or off. For more information about Voice Barge-in, refer to
your Uconnect Owner’s Manual Supplement.
Show Command List This setting will allow the Command List on the Voice Recognition window to be shown on or off.
Radio Off Delay This setting will keep certain electrical features running after the engine is turned off. When any door is opened,
the electronics will deactivate. The available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.
Radio Off With Door This setting will allow you to determine if the radio shuts off when any of the doors are opened.
App Drawer Favoriting Pop-ups This setting will allow you to favorite app drawer pop-ups with “On” and “Off” options.
App Drawer Unfavoritings Pop-ups This setting will allow you to unfavorite app drawer pop-ups with “On” and “Off” options.
New Text Message Pop-ups This setting will allow you to have pop-up notifications for new text messages. Setting options are “On” and “Off”.
Missed Calls Message This setting will allow you to have pop-up notifications for missed calls. Setting options are “On” and “Off”.
Navigation Pop-ups This setting will allow you to have pop-up notifications for Navigation. Setting options are “On” and “Off”.
Navigation Settings This setting will redirect to the list of Navigation settings. Refer to your Uconnect Owner’s Manual Supplement
for further information.
Audio Settings This setting will open the submenu, containing the audio settings Ú page 132.
Reset App Drawer to Default Order This setting will reset the app drawer to its factory default layout.
Restore Settings to Default This setting will return all the previously changed settings to their factory default.
More Profile Options This setting will give access to more profile options.
Setting Name Description
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MULTIMEDIA133
Notifications
SiriusXM® Setup
When the Notifications button is pressed on the touchscreen, the system displays the options related to Notifications for the system.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Notification SoundsTurn this setting on or off to hear notification sounds throughout your system.
App Drawer Favoriting Pop-Ups This setting turns the App Favorited pop-up on or off.
App Drawer Unfavoriting Pop-Ups This setting turns the App Unfavorited pop-up on or off.
New Text Message Pop-Ups This setting turns receiving/storing a pop-up for new text messages of any connected phone on or off.
Missed Calls Message This setting turns receiving/storing a pop-up for missed calls of any connected phone on or off.
Navigation Pop-Ups This setting turns receiving/storing predictive Navigation Pop-Ups on or off.
When the SiriusXM® Setup button is pressed on the touchscreen, the system displays the options related to SiriusXM® satellite radio. These settings can be
used to skip specific radio channels and restart favorite songs from the beginning.
NOTE:
A subscription to SiriusXM® satellite radio is required for these settings to be functional.
Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
SiriusXM® Account, Profile, And SettingsThis setting will redirect you to the SiriusXM® settings menu within the SiriusXM® menu.
Block Explicit This setting will skip over content labeled as explicit. The available settings are “On” and “Off”.
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MULTIMEDIA135
Reset
When the Reset button is pressed on the touchscreen, the system displays the options related to resetting the Uconnect system back to its default settings.
These settings can clear personal data and reset selected settings from other menus.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Restart RadioThis setting will reboot the radio.
Reset Apps Drawer To Default Order This setting will return the apps drawer to the default order. The available options are “Yes” and “Cancel”.
The X button can also be pressed to cancel the screen.
Restore Settings to Default This setting will return all the previously changed settings to their factory default.
Clear Personal Data This setting will display a pop-up that gives you the option to clear all personal data from the system, including
Bluetooth® devices and presets.
Reset Wi-Fi Password For Projection This setting will allow you to reset the vehicle’s Wi-Fi password for smartphone projection. The available options
are “Yes” and “Cancel”. The X button can also be pressed to cancel the screen.
Factory Reset This setting will restore the radio to its factory default settings.
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136MULTIMEDIA
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is
8 inch (20 cm) or further from the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community. The radio manufacturer believes the internal
wireless radio is safe for use by consumers.
The level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú
page 256.
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SAFETY139
ESC Operating Modes
The ESC OFF button is located in the
center switch bank, next to the hazard
flasher switch.
ESC On
This mode is the normal operating mode for ESC
equipped vehicles. Whenever the vehicle is
started, the ESC system will be in this mode.
This mode should be used for most driving
situations. ESC should only be turned off for
specific reasons as noted below.
ESC Partial Off
This mode is entered by momentarily pushing the
ESC OFF button.
When in the “Partial Off” mode, the TCS portion of
ESC, except for the “limited slip” feature described
in the TCS section, has been disabled and the ESC
OFF Indicator Light will be illuminated. When in the
“Partial Off” mode, ESC will operate without engine
torque management. This mode is intended to be
used if the vehicle is in deep snow, sand or gravel
conditions and more wheel spin than ESC would
normally allow is required to gain traction. To turn
ESC on again, momentarily push the ESC OFF
button. This will restore the normal “ESC On” mode
of operation.
NOTE:To improve the vehicle's traction when driving with
snow chains, or starting off in deep snow, sand or
gravel, it may be desirable to switch to the “Partial
Off” mode by pushing the ESC OFF button. Once
the situation requiring ESC to be switched to the
“Partial Off” mode is overcome, turn ESC back
on by momentarily pushing the ESC OFF button.
This may be done while the vehicle is in motion.
WARNING!
Electronic Stability Control (ESC) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase the traction afforded by
prevailing road conditions. ESC cannot prevent
accidents, including those resulting from exces -
sive speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of vehicle
control due to inappropriate driver input for the
conditions. Only a safe, attentive, and skillful
driver can prevent accidents. The capabilities of
an ESC equipped vehicle must never be exploited
in a reckless or dangerous manner which could
jeopardize the user’s safety or the safety of others.
Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle, and
may negatively affect the performance of the
ESC system. Changes to the steering system,
suspension, braking system, tire type and size
or wheel size may adversely affect ESC perfor -
mance. Improperly inflated and unevenly worn
tires may also degrade ESC performance. Any
vehicle modification or poor vehicle mainte -
nance that reduces the effectiveness of the
ESC system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING!
When in “Partial Off” mode, the TCS function -
ality of ESC, except for the limited slip feature
described in the TCS section, has been
disabled and the ESC OFF Indicator Light will
be illuminated. When in “Partial Off” mode,
the engine power reduction feature of TCS is
disabled, and the enhanced vehicle stability
offered by the ESC system is reduced.
Trailer Sway Control (TSC) is disabled when
the ESC system is in the “Partial Off” mode.
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