ignition RAM PROMASTER 2022 Repair Manual

176
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the instrument panel below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may wear down your battery.
SOS AND ASSIST SYSTEM

Assist And SOS Buttons

The overhead console contains an SOS and ASSIST
button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 256.

The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and connected
to an operable LTE (voice/data) or 4G (data)
network.

1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

22_VF_OM_EN_USC_t.book Page 176

178IN CASE OF EMERGENCY
(Continued)
(Continued) SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
SOS and ASSIST buttons will continuously illumi -
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.”

The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s elec -
trical system. This may prevent your vehicle from
sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call
system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
WARNING!

Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could
prevent operable network and GPS signal recep -
tion, which can prevent your vehicle from placing
an emergency call. An operable network and GPS
signal reception is required for the SOS Call
system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s elec -
trical system. This may prevent your vehicle from
sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call
system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services.
If the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.

22_VF_OM_EN_USC_t.book Page 178

IN CASE OF EMERGENCY179
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail -
able or obstructed

Equipment malfunction at the SOS operator facility

Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/data) or
4G (data) and GPS signal reception, which can
prevent your vehicle from placing an emergency
call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is
required for the SOS Call system to function
properly.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment.

The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi -
nated, have an authorized dealer service the
Occupant Restraint Control system immediately.

WARNING!
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
7

22_VF_OM_EN_USC_t.book Page 179

180IN CASE OF EMERGENCY
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position.
For example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.

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IN CASE OF EMERGENCY189
(Continued)
SEALING A TIRE WITH TIRE SERVICE KIT
(A) Whenever You Stop To Use Tire
Service Kit:

1. Pull over to a safe location and turn on the vehicle’s Hazard Warning Flashers.

2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to
the ground. This will allow the Tire Service Kit
Hoses (3) and (5) to reach the valve stem and
keep the Tire Service Kit flat on the ground.
This will provide the best positioning of the kit
when injecting the sealant into the deflated
tire and running the air pump. Move the
vehicle as necessary to place the valve stem in
this position before proceeding. 3. Place the transmission in PARK (P)
(auto transmission) or in Gear (manual
transmission) and place the ignition in the
OFF position.
4. Apply the parking brake.
(B) Setting Up To Use Tire Service Kit:

1. Push in the Mode Select Knob (2) and turn to the Sealant Mode position.

2. Uncoil the Sealant Hose (3) and then remove the cap from the fitting at the end of the hose.
3. Place the Tire Service Kit flat on the ground next to the deflated tire.
4. Remove the cap from the valve stem and then screw the fitting at the end of the Sealant Hose
(3) onto the valve stem.
5. Uncoil the Power Plug (7) and insert the plug into the vehicle’s 12 Volt power outlet.
NOTE:Do not remove foreign objects (e.g., screws or
nails) from the tire.
If the tire has any damage from driving
with extremely low tire pressure.
If the tire has any damage from driving on
a flat tire.
If the wheel has any damage.
If you are unsure of the condition of the
tire or the wheel.
Keep Tire Service Kit away from open flames
or heat source.
A loose Tire Service Kit thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the Tire
Service Kit in the place provided. Failure to
follow these warnings can result in injuries
that are serious or fatal to you, your passen -
gers, and others around you.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair, eyes,
or clothing. Tire Service Kit sealant is harmful
if inhaled, swallowed, or absorbed through the
skin. It causes skin, eye, and respiratory irrita -
tion. Flush immediately with plenty of water if
there is any contact with eyes or skin. Change
clothing as soon as possible, if there is any
contact with clothing.
WARNING!
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or rash,
consult a physician immediately. Keep Tire
Service Kit out of reach of children. If swal -
lowed, rinse mouth immediately with plenty of
water and drink plenty of water. Do not induce
vomiting! Consult a physician immediately.
WARNING!
7

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192IN CASE OF EMERGENCY
(Continued)
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow
the procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer’s operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The vehicle’s jump starting remote posts are
located under the hood, in the engine
compartment on the driver's side.
The Remote positive (+) Post is covered with a
protective cap located on the side of the Front
Power Distribution Center.
The Remote negative (-) Post is located on the core
support closest to the front of the vehicle.

Jump Starting Locations
See the following steps to prepare for jump
starting:

1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the
ignition to the OFF position.

2. Turn off the heater, radio, and all electrical accessories.
3. Pull upward and remove the protective cover over the remote positive (+) battery post.
4. If using another vehicle to jump start the battery, park the vehicle within the reach of the
jumper cables, apply the parking brake and
make sure the ignition is OFF.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
Remote Positive (+) Post
Remote Negative (-) Post
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and
personal injury could result.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can be
injured by moving fan blades.

22_VF_OM_EN_USC_t.book Page 192

IN CASE OF EMERGENCY197
(Continued)
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for towing
Ú
page 195.
AUTOMATIC TRANSMISSION
The FCA US LLC recommends towing your vehicle
with all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
The towing speed must not exceed 25 mph
(40 km/h).
The towing distance must not exceed 15 miles
(24 km).
If the transmission is not operable, or the vehicle
must be towed faster than 25 mph (40 km/h) or
farther than 15 miles (24 km), tow with the front
wheels OFF the ground (using a flatbed truck, or
wheel lift equipment with the front wheels raised).
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact Úpage 166.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle Úpage 167.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is
not covered under the New Vehicle Limited
Warranty.
CAUTION!
7

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206SERVICING AND MAINTENANCE
Engine Air Cleaner Filter Selection
The quality of replacement filters varies
considerably. Only high quality Mopar® certified
filters should be used.
AIR CONDITIONER MAINTENANCE
For best possible performance, your air conditioner
should be checked and serviced by an authorized
dealer at the start of each warm season. This
service should include cleaning of the condenser
fins and a performance test. Drive belt tension
should also be checked at this time.
Refrigerant Recovery And Recycling
R-134a Air Conditioning Refrigerant is a Hydrofluo -
rocarbon (HFC) that is an ozone-saving product.
However, the manufacturer recommends that air
conditioning service be performed by authorized
dealer or other service facilities using recovery and
recycling equipment.
NOTE:Use only the manufacturer approved A/C system
PAG compressor oil and refrigerants.
Cabin Air Filter
Refer to the Maintenance Plan in this chapter for
the proper maintenance intervals Ú page 199.The cabin air filter is located in the fresh air inlet in
the engine compartment. Perform the following
procedure to replace the filter:

1. Remove the two screws that secure the filter
retainer to the fresh air inlet, and remove the
filter retainer.

Accessing Air Filter

2. Remove and replace the cabin air filter from the filter retainer.
WARNING!

Use only refrigerants and compressor lubri -
cants approved by the manufacturer for your air
conditioning system. Some unapproved refrig -
erants are flammable and can explode, injuring
you. Other unapproved refrigerants or lubri -
cants can cause the system to fail, requiring
costly repairs. Refer to Warranty Information
Book, for further warranty information.

The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring lines
to be disconnected should be done by an
experienced technician.
CAUTION!

Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air
conditioning components. Such damage is not
covered by the New Vehicle Limited Warranty.

WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in the
ACC or ON/RUN position. With the cabin air filter
removed and the blower operating, the blower
can contact hands and may propel dirt and
debris into your eyes, resulting in personal injury.
1 — Screw Locations
2 — Fresh Air Inlet

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208SERVICING AND MAINTENANCE
EXHAUST SYSTEM
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.

If you notice a change in the sound of the exhaust
system; or if the exhaust fumes can be detected
inside the vehicle; or when the underside or rear
of the vehicle is damaged; have an authorized
technician inspect the complete exhaust system
and adjacent body areas for broken, damaged,
deteriorated, or mispositioned parts. Open seams or
loose connections could permit exhaust fumes to
seep into the passenger compartment. In addition,
have the exhaust system inspected each time the
vehicle is raised for lubrication or oil change.
Replace as required.

Under normal operating conditions, the catalytic
converter will not require maintenance. However, it
is important to keep the engine properly tuned to
ensure proper catalyst operation and prevent
possible catalyst damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly
malfunctioning engine operation, a scorching odor
may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn off
the engine and allow it to cool. Service, including a
tune-up to manufacturer's specifications, should
be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition compo -
nents disconnected or removed, such as when
diagnostic testing, or for prolonged periods
during very rough idle or malfunctioning oper -
ating conditions.WARNING!

Exhaust gases can injure or kill. They contain
Carbon Monoxide (CO), which is colorless and
odorless. Breathing it can make you unconscious
and can eventually poison you
Ú
page 175.

A hot exhaust system can start a fire if you
park over materials that can burn, such as
grass or leaves, and those materials that
come into contact with your exhaust system.
Do not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as an
emissions control device and may seriously
reduce engine performance and cause
serious damage to the engine.
Damage to the catalytic converter can result if
your vehicle is not kept in proper operating
condition. In the event of engine malfunction,
particularly involving engine misfire or other
apparent loss of performance, have your
vehicle serviced promptly. Continued opera -
tion of your vehicle with a severe malfunction
could cause the converter to overheat,
resulting in possible damage to the converter
and vehicle.

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SERVICING AND MAINTENANCE209
COOLING SYSTEM Coolant Checks

Check the engine coolant (antifreeze) protection
every 12 months (before the onset of freezing
weather, where applicable). If the engine coolant is
dirty, the system should be drained, flushed, and
refilled with fresh OAT coolant (conforming to
MS-12106) only by an authorized dealer. Check the
front of the A/C condenser for any accumulation of
bugs, leaves, etc. If dirty, clean by gently spraying
water from a garden hose vertically down the face of
the condenser.

Cooling System — Drain, Flush And Refill
NOTE:Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly
could lead to severe internal engine damage. If any
coolant is needed to be added to the system
please contact an authorized dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant
(conforming to MS.90032).
For the proper maintenance intervals Úpage 199.
Selection Of Coolant
For further information Ú page 251.
NOTE:
Mixing of engine coolant (antifreeze) other than
specified Organic Additive Technology (OAT)
engine coolant, may result in engine damage
and may decrease corrosion protection. OAT
engine coolant is different and should not be
mixed with Hybrid Organic Additive Technology
(HOAT) engine coolant or any “globally compat -
ible” coolant. If a non-OAT engine coolant is
introduced into the cooling system in an emer -
gency, the cooling system will need to be
drained, flushed, and refilled with fresh OAT
coolant (conforming to MS.90032), by an autho -
rized dealer as soon as possible.
Do not use water alone or alcohol-based engine
coolant products. Do not use additional rust
inhibitors or antirust products, as they may not
be compatible with the radiator engine coolant
and may plug the radiator.

This vehicle has not been designed for use with
propylene glycol-based engine coolant. Use of
propylene glycol-based engine coolant is not
recommended.

Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized dealer.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from your
radiator. If you see or hear steam coming from
under the hood, do not open the hood until the
radiator has had time to cool. Never open a
cooling system pressure cap when the radi -
ator or coolant bottle is hot.
Keep hands, tools, clothing, and jewelry away
from the radiator cooling fan when the hood is
raised. The fan starts automatically and may
start at any time, whether the engine is
running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead and turn the
ignition to the OFF mode. The fan is tempera -
ture controlled and can start at any time the
ignition is in the ON mode.
8

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