engine Ram ProMaster City 2017 Owner's Manual
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INTRODUCTION
Congratulations on selecting your new FCA US LLC ve-
hicle. Be assured that it represents precision workmanship,
distinctive styling, and high quality.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to read
these publications carefully. Following the instructions and
recommendations in this manual will help assure safe and
enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the symbols
that may be used on your vehicle or throughout this
Owner’s Manual:
4 INTRODUCTION
Page 12 of 345
▫Wind Buffeting .........................23
SLIDING SIDE DOOR .....................23
▫ Opening And Closing From Outside The
Vehicle ...............................23
▫ Opening And Closing From The Inside ........24
▫ Child Lock System .......................24
▫ Key Emergency Lock (KEL) Device ...........24
DOUBLE REAR SWING DOORS ..............25
▫ Opening/Closing The First Swing Door From
The Outside ...........................25
▫ Emergency Opening Of The First Swing Door
From The Inside ........................25
▫ Opening The Second Swing Door ............25
OCCUPANT RESTRAINT SYSTEMS ...........26
▫ Occupant Restraint Systems Features .........26▫
Important Safety Precautions ...............26
▫ Seat Belt Systems .......................27
▫ Supplemental Restraint System (SRS) ..........37
▫ Child Restraints ........................48
▫ Transporting Pets .......................66
ENGINE BREAK-IN RECOMMENDATIONS .....66
SAFETY TIPS ...........................67
▫ Transporting Passengers ...................67
▫ Exhaust Gas ...........................68
▫ Safety Checks You Should Make Inside
The Vehicle ...........................68
▫ Periodic Safety Checks You Should Make Outside
The Vehicle ...........................71
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized ve-
hicle operation. Therefore, only keys that are programmed
to the vehicle can be used to start and operate the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the ignition
switch lock cylinder for that vehicle.
If the Vehicle Security Light is on after the key is turned to
the ON/RUN position, it indicates that there is a problem
with the electronics.
CAUTION!
• Always remove the Sentry Key from the vehicle and
lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once a
Sentry Key has been programmed to a vehicle, it cannot be
programmed to any other vehicle. When having the Sentry
Key Immobilizer System serviced, bring all vehicle keys
with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an autho-
rized dealer.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13
Page 47 of 345
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will
not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor assem-
blies replaced by an authorized dealer immediately.
Also, have the Occupant Restraint Controller System
serviced as well.
NOTE:
• Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
• After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine whether
to have the Enhanced Accident Response System perform
the following functions: •
Cut off fuel to the engine.
• Flash hazard lights as long as the battery has power or
until the hazard light button is pressed. The hazard
lights can be deactivated by pressing the hazard light
button.
• Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the
intervention of the Enhanced Accident Response Sys-
tem.
• Unlock the power door locks.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 45
Page 48 of 345
Air Bag Warning Light
The air bags must be ready to inflate for your
protection in a collision. The Occupant Restraint
Controller (ORC) monitors the internal circuits
and interconnecting wiring associated with air
bag system electrical components.
The ORC monitors the readiness of the electronic parts of
the air bag system whenever the ignition switch is in the
AVV/START or MAR/ACC/ON/RUN position. If the
ignition switch is in the STOP/OFF/LOCK position the air
bag system is not on and the air bags will not inflate.
The ORC contains a backup power supply system that may
deploy the air bags even if the battery loses power or it
becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is in the MAR/
ACC/ON/RUN position. After the self-check, the Air Bag
Warning Light will turn off. If the ORC detects a malfunc-
tion in any part of the system, it turns on the Air Bag
Warning Light, either momentarily or continuously. A
single chime will sound to alert you if the light comes on
again after initial startup. The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air
bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•
The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the MAR/ACC/ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.
46 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Page 68 of 345
posts. If not possible, lower the head restraint and pass
the tether strap around the outboard side of the head
restraint.
4. Attach the tether strap hook of the child restraint to the top tether anchorage as shown in the diagram.
5. Remove slack in the tether strap according to the child restraint manufacturer ’s instructions. NOTE:
•
An incorrectly anchored tether strap could lead to
increased head motion and possible injury to the child.
Use only the anchorage position directly behind the
child seat to secure a child restraint top tether strap.
• If your vehicle is equipped with a split rear seat, make
sure the tether strap does not slip into the opening
between the seatbacks as you remove slack in the strap.
Transporting Pets
Air Bags deploying in the front seat could harm your pet.
An unrestrained pet will be thrown about and possibly
injured, or injure a passenger during panic braking or in a
collision.
Pets should be restrained in the rear seat in pet harnesses or
pet carriers that are secured by seat belts.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km). After
the initial 60 miles (100 km), speeds up to 50 or 55 mph (80
or 90 km/h) are desirable.
Tether Strap Installation
66 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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While cruising, brief full-throttle acceleration within the
limits of local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri-
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions
under which vehicle operations will occur. For the recom-
mended viscosity and quality grades, refer to “Mainte-
nance Procedures” in “Maintaining Your Vehicle.”
CAUTION!
Never use Non-Detergent Oil or Straight Mineral Oil
in the engine or damage may result.
NOTE: A new engine may consume some oil during its
first few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in and not
interpreted as a problem.
SAFETY TIPS
Transporting Passengers
NEVER TRANSPORT PASSENGERS IN THE CARGO
AREA.
WARNING!
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
• It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seriously
injured or killed.
• Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 67
Page 70 of 345
Exhaust Gas
WARNING!
Exhaust gases can injure or kill. They contain carbon
monoxide (CO), which is colorless and odorless.
Breathing it can make you unconscious and can even-
tually poison you. To avoid breathing (CO), follow
these safety tips:
•Do not run the engine in a closed garage or in
confined areas any longer than needed to move your
vehicle in or out of the area.
• If you are required to drive with the trunk/liftgate/
rear doors open, make sure that all windows are
closed and the climate control BLOWER switch is set
at high speed. DO NOT use the recirculation mode.
• If it is necessary to sit in a parked vehicle with the
engine running, adjust your heating or cooling con-
trols to force outside air into the vehicle. Set the
blower at high speed.
The best protection against carbon monoxide entry into the
vehicle body is a properly maintained engine exhaust
system.
Whenever a change is noticed in the sound of the exhaust
system, when exhaust fumes can be detected inside the vehicle, or when the underside or rear of the vehicle is
damaged, have a competent mechanic inspect the complete
exhaust system and adjacent body areas for broken, dam-
aged, deteriorated, or mispositioned parts. Open seams or
loose connections could permit exhaust fumes to seep into
the passenger compartment. In addition, inspect the ex-
haust system each time the vehicle is raised for lubrication
or oil change. Replace as required.
Safety Checks You Should Make Inside The Vehicle
Seat Belts
Inspect the seat belt system periodically, checking for cuts,
frays, and loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the system.
Front seat belt assemblies must be replaced after a collision.
Rear seat belt assemblies must be replaced after a collision
if they have been damaged (i.e., bent retractor, torn web-
bing, etc.). If there is any question regarding seat belt or
retractor condition, replace the seat belt.
Air Bag Warning Light
The Air Bag warning lightwill turn on for four to
eight seconds as a bulb check when the ignition is first
placed in the ON/RUN position. If the light is either not
on during starting, stays on, or turns on while driving,
68 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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WARNING!(Continued)
•ONLY use the driver ’s side floor mat on the driver ’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any pedal,
or is not secure to the floor, remove the floor mat
from the vehicle and place the floor mat in your
trunk.
• ONLY use the passenger ’s side floor mat on the
passenger ’s side floor area.
• ALWAYS make sure objects cannot fall or slide into
the driver ’s side floor area when the vehicle is
moving. Objects can become trapped under accelera-
tor, brake, or clutch pedals and could cause a loss of
vehicle control.
• NEVER place any objects under the floor mat (e.g.,
towels, keys, etc.). These objects could change the
position of the floor mat and may cause interference
with the accelerator, brake, or clutch pedals.
(Continued)
WARNING! (Continued)
•If the vehicle carpet has been removed and re-
installed, always properly attach carpet to the floor
and check the floor mat fasteners are secure to the
vehicle carpet. Fully depress each pedal to check for
interference with the accelerator, brake, or clutch
pedals then re-install the floor mats.
• It is recommended to only use mild soap and water
to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners
by lightly pulling mat.
70 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
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Periodic Safety Checks You Should Make Outside
The Vehicle
Tires
Examine tires for excessive tread wear and uneven wear
patterns. Check for stones, nails, glass, or other objects
lodged in the tread or sidewall. Inspect the tread for cuts
and cracks. Inspect sidewalls for cuts, cracks, and bulges.
Check the wheel bolts for tightness. Check the tires (includ-
ing spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake lights and
exterior lights while you work the controls. Check turn
signal and high beam indicator lights on the instrument
panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under vehicle after overnight parking for fuel,
engine coolant, oil, or other fluid leaks. Also, if gasoline
fumes are detected or if fuel, power steering fluid (if
equipped), or brake fluid leaks are suspected. The cause
should be located and corrected immediately.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 71