engine Ram ProMaster City 2020 Repair Manual
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218 IN CASE OF EMERGENCY
(Continued)
6. Chock both the front and rear of the wheel diagonallyopposite the jacking position. For example, if the right
front wheel is being changed, block the left rear wheel.
Wheel Blocked
NOTE:
Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Chock the wheel diagonally opposite the wheel to be raised.
• Apply the parking brake firmly and set an automatic transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack. If you need to get under a raised vehicle, take it to a service
center where it can be raised on a lift.
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Insert the power plug into the vehicle power outlet socket.
Start the vehicle engine.
Push the Tire Service Kit power button to the “I” position.
The electric compressor will be turned on, sealant and air
will inflate the tire.
Minimum 26 psi (1.8 bar) of pressure should be reached
within 20 minutes. If the pressure has not been reached, turn
off and remove the Tire Service Kit, drive the vehicle 30 feet
(10 meters) back and forth, to better distribute the sealant
inside the tire.
Attach the clear flexible filling tube of the compressor
directly to the tire valve and repeat the inflation process.
When the correct pressure has been reached, start driving the
vehicle to uniformly distribute the sealant inside the tire.
After 10 minutes, stop and check the tire pressure. If the
pressure is below 19 psi (1.3 bar), do not drive the vehicle, as
the tire is too damaged, contact the nearest authorized
dealer.
• A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result in
injuries that are serious or fatal to you, your passengers,
and others around you.
• Take care not to allow the contents of Tire Service Kit to come in contact with hair, eyes, or clothing. Tire
Service Kit sealant is harmful if inhaled, swallowed, or
absorbed through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately with plenty of
water if there is any contact with eyes or skin. Change
clothing as soon as possible, if there is any contact with
clothing.
• Tire Service Kit Sealant solution contains latex. In case of an allergic reaction or rash, consult a physician
immediately. Keep Tire Service Kit out of reach of chil -
dren. If swallowed, rinse mouth immediately with
plenty of water and drink plenty of water. Do not
induce vomiting! Consult a physician immediately.WARNING! (Continued)
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IN CASE OF EMERGENCY 231
JUMP STARTING
If your vehicle has a discharged battery, it can be jump
started using a set of jumper cables and a battery in another
vehicle or by using a portable battery booster pack. Jump
starting can be dangerous if done improperly, so please
follow the procedures in this section carefully.
NOTE:
When using a portable battery booster pack, follow the
manufacturer’s operating instructions and precautions.
Preparations For Jump Starting
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
NOTE:
The positive battery post is covered with a protective cap.
Lift up on the cap to gain access to the positive battery post.Positive Battery Post Location
WARNING!
Do not attempt jump starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than 12 Volts or
damage to the battery, starter motor, alternator or electrical
system may occur.
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Connecting The Jumper Cables
1. Connect the positive (+) end of the jumper cable to the
positive (+) post of the discharged vehicle.
2. Connect the opposite end of the positive (+) jumper cable
to the positive (+) post of the booster battery.
3. Connect the negative (-) end of the jumper cable to the
negative (-) post of the booster battery.
4. Connect the opposite end of the negative (-) jumper cable
to a good engine ground (exposed metal part of the
discharged vehicle’s engine) away from the battery and
the fuel injection system. 5. Start the engine in the vehicle that has the booster battery,
let the engine idle a few minutes, and then start the
engine in the vehicle with the discharged battery.
6. Once the engine is started, remove the jumper cables in the reverse sequence.
Disconnecting The Jumper Cables
1. Disconnect the negative (-) end of the jumper cable from
the engine ground of the vehicle with the discharged
battery.
2. Disconnect the opposite end of the negative (-) jumper
cable from the negative (-) post of the booster battery.
3. Disconnect the positive (+) end of the jumper cable from
the positive (+) post of the booster battery.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
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234 IN CASE OF EMERGENCY
4. Disconnect the opposite end of the positive (+) jumper
cable from the positive (+) post of the vehicle with the
discharged battery.
If frequent jump starting is required to start your vehicle you
should have the battery and charging system inspected at an
authorized dealer.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, place the transmission in NEUTRAL (N), but do not increase the engine idle speed
while preventing vehicle motion with the brakes. NOTE:
There are steps that you can take to slow down an impending
overheat condition:
• If your Air Conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and turning
the A/C off can help remove this heat.
• You can also turn the temperature control to maximum heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement to
the radiator and aids in removing heat from the engine
cooling system.
CAUTION!
Accessories plugged into the vehicle power outlets draw
power from the vehicle’s battery, even when not in use
(i.e., cellular devices, etc.). Eventually, if plugged in long
enough without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery life and/or
prevent the engine from starting.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
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IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK (P) before the
ignition switch can be turned to the LOCK/OFF (key
removal) position. To remove the key manually, proceed as
follows:
1. Firmly apply the parking brake.
2. Remove the Allen Key located in the rear cargo area, inthe tool bag (if equipped) or on the left side in the cargo
box.
3. Unlock the steering column, pull the tilt/telescoping control handle down. 4. Pull the steering wheel outward until it is in the end of the
travel position, then lock the steering column in position,
push the control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower cover.
Lower Steering Column Screw Locations
6. Pull the release tab downwards using one hand and with the other one remove the key, sliding it outwards.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
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236 IN CASE OF EMERGENCY
Release Tab Location
7. Once the key is removed, reinstall the steering column cover.
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK (P) position, you can use the
following procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully separate thegear selector boot from the center console.
Gear Selector Boot Location
4. Press and maintain firm pressure on the brake pedal.
CAUTION!
It is advisable to contact an authorized dealer to have the
reinstall procedure carried out. If you would like to
proceed in performing the reinstall procedure special
attention must be paid to the correct coupling of the
clips. Otherwise damage to the cover or noise might be
heard due to incorrect fastening of the lower cover.
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IN CASE OF EMERGENCY 237
5. Insert a small screwdriver or a similar tool into the gearselector override access hole (at the right front corner of
the gear selector assembly), then push and hold the over -
ride release lever down. While holding the override
release lever down, push the lock button on the gear
selector and move the gear selector to the NEUTRAL (N)
position.
Gear Selector Override Access Hole
6. The vehicle may then be started in NEUTRAL (N).
7. Reinstall the gear selector boot.FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Push and hold the lock button on the gear selector. Then shift
back and forth between DRIVE (D) and REVERSE (R), while
gently pressing the accelerator. Use the least amount of accel -
erator pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
NOTE:
Shifts between DRIVE (D) and REVERSE (R) can only be
achieved at wheel speeds of 5 mph (8 km/h) or less. When -
ever the transmission remains in NEUTRAL (N) for more
than two seconds, you must press the brake pedal to engage
DRIVE (D) or REVERSE (R).
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the engine
to idle with the transmission in NEUTRAL for at least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of
transmission failure during prolonged efforts to free a
stuck vehicle.
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238 IN CASE OF EMERGENCY
NOTE:
Push the “ESC OFF” switch, to place the Electronic Stability
Control (ESC) system in “Partial Off” mode, before rocking
the vehicle. Refer to “Electronic Brake Control System” in
“Safety” for further information. Once the vehicle has been
freed, push the “ESC OFF” switch again to restore “ESC On”
mode.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels faster
than 30 mph (48 km/h) or for longer than 30 seconds
continuously without stopping when you are stuck and
do not let anyone near a spinning wheel, no matter what
the speed.
CAUTION!
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage
the tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
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241
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change indicator
system. The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil change indi-
cator message will illuminate. This means that service is
required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extended engine idle time,
extremely hot or cold ambient temperatures will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km) since
last reset. Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator message
after completing the scheduled oil change. If a scheduled oil change
is performed by someone other than your authorized dealer, the
message can be reset by referring to the steps described under “Oil
Change Reset” in “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change intervals exceed
10,000 miles (16,000 km), 350 hours of engine run time or
12 months, whichever comes first. The 350 hours of engine run
or idle time is generally only a concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of engine
run time if the vehicle is operated in a dusty and off road environ -
ment or is operated predominantly at idle, or only very low engine
RPM. This type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or damage. Rotate tires at the first sign of irregular wear, even if it
occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake master cylinder, fill as needed.
• Check function of all interior and exterior lights.
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