change time SATURN ASTRA 2008 Owner's Manual

Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in
all 50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel
your concerns have been addressed
after following the procedure outlined
in Steps 1 and 2, General Motors of
Canada Limited has committed to
binding arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third party
arbiter, and may include an informal
hearing before the arbiter. The
program is designed so that the
entire dispute settlement process,
from the time you le your complaint
to the nal decision, should be
completed in approximately 70 days.
We believe our impartial program
offers advantages over courts in
most jurisdictions because it is
informal, quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you
may write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identication
Number (VIN).
Customer Information 11-3
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Towing and Road Service
Exclusions
Specically excluded from Roadside
Assistance coverage are towing
or services for vehicles operated on
a non-public roadway or highway,
nes, impound towing caused
by a violation of local, Municipal,
State, Provincial or Federal law, and
mounting, dismounting or changing
of snow tires, chains, or other
traction devices.
Roadside Assistance is not part
of or included in the coverage
provided by the New Vehicle Limited
Warranty. Saturn and General
Motors of Canada Limited reserve
the right to make any changes or
discontinue the Roadside Assistance
program at any time without
notication.
Scheduling Service
Appointments
When your vehicle requires warranty
service, contact your dealer/retailer
and request an appointment. By
scheduling a service appointment
and advising your service consultant
of your transportation needs, your
dealer/retailer can help minimize
your inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until
it can be scheduled for service,
unless, of course, the problem is
safety-related. If it is, please call your
dealership/retailer, let them know
this, and ask for instructions.
If the dealer/retailer requests you to
bring the vehicle for service, you
are urged to do so as early in
the work day as possible to allow
for the same day repair.
Courtesy Transportation
To enhance your ownership
experience, we and our participating
retailers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the Bumper
to Bumper (Base Warranty Coverage
period in Canada) and extended
powertrain warranty in both the U.S.
and Canada.
Several courtesy transportation
options are available to assist
in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.
11-8 Customer Information
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Additional Program
Information
All program options, such as shuttle
service, may not be available at
every retailer. Please contact your
retailer for specic information
about availability. All Courtesy
Transportation arrangements will
be administered by appropriate
retailer personnel.
Saturn reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibility pursuant
to the terms and conditions
described herein at its sole
discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualied
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle’s resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle was
originally built. Genuine GM Collision
parts are your best choice to ensure
that your vehicle’s designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain your
GM New Vehicle Warranty.Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part, may be an acceptable choice to
maintain your vehicle’s originally
designed appearance and safety
performance, however, the history of
these parts is not known. Such parts
are not covered by your GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are
also available. These are made
by companies other than GM and
may not have been tested for
your vehicle. As a result, these
parts may t poorly, exhibit
premature durability/corrosion
problems, and may not perform
properly in subsequent collisions.
11-10 Customer Information
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F
Filter
Engine Air Cleaner............9-11
Finish Damage....................9-79
Fixed Mast Antenna.............6-25
Flashers, Hazard Warning....... 4-4
Flash-to-Pass........................ 4-8
Flat Tire..............................9-60
Flat Tire, Changing...............9-60
Flat Tire, Storing..................9-66
Fluid..................................9-12
Automatic Transmission.....9-12
Power Steering.................9-20
Windshield Washer...........9-20
Fog Lamp
Fog .................................. 5-2
Fog Lamp Light...................4-23
Fuel...................................8-35
Additives.........................8-36
California Fuel..................8-35
Filling a Portable Fuel
Container.....................8-38
Filling the Tank.................8-37
Fuels in Foreign
Countries.....................8-36Fuel (cont.)
Gage ..............................4-25
Gasoline Octane...............8-35
Gasoline Specications......8-35
Low Warning Light............4-25
Fuses.................................9-34
Engine Compartment
Fuse Block...................9-34
Rear Compartment
Fuse Block...................9-36
Windshield Wiper..............9-34
G
Gage
Fuel................................4-25
Speedometer...................4-13
Tachometer......................4-13
Gasoline
Octane............................8-35
Specications...................8-35
Glove Box............................ 3-1
GM Mobility
Reimbursement
Program..........................11-5
H
Hazard Warning Flashers........ 4-4
Head Restraints..................... 1-5
Headlamp
Aiming ............................9-26
Headlamp Wiring.................9-33
Headlamps
Bulb Replacement.............9-28
Daytime Running Lamps..... 5-2
Delayed............................ 5-2
Exterior Lamps................... 5-1
Flash-to-Pass..................... 4-8
Front Turn Signal Lamps . . . 9-28
Halogen Bulbs..................9-28
High/Low Beam Changer..... 4-8
Heater................................. 7-1
Engine.............................. 8-4
Height Adjuster, Seat.............. 1-2
Highbeam On Light..............4-24
High-Speed Operation,
Tires...............................9-47
Highway Hypnosis................8-26
Hill and Mountain Roads.......8-26
i-4 INDEX
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T
Tachometer.........................4-13
Taillamps....................9-29, 9-30
Theft-Deterrent, Radio...........6-24
Theft-Deterrent Systems......... 2-7
Content Theft-Deterrent....... 2-9
Immobilizer........................ 2-7
Immobilizer Operation......... 2-8
Tilt Wheel............................. 4-4
Tire
Pressure Light..................4-19
Tires..................................9-38
Buying New Tires.............9-54
Chains............................9-59
Changing a Flat Tire.........9-60
Compact Spare Tire..........9-67
Different Size...................9-55
High-Speed Operation.......9-47
If a Tire Goes Flat............9-60
Ination - Tire Pressure.....9-46Tires (cont.)
Inspection and Rotation.....9-51
Installing the Spare Tire.....9-62
Pressure Monitor
Operation.....................9-50
Pressure Monitor
System........................9-48
Removing the Flat Tire......9-62
Removing the Spare
Tire and Tools...............9-61
Storing a Flat or Spare
Tire and Tools...............9-66
Tire Sidewall Labeling.......9-40
Tire Terminology and
Denitions....................9-43
Uniform Tire Quality
Grading.......................9-56
Wheel Alignment and
Tire Balance.................9-58
Wheel Replacement..........9-58Tires (cont.)
When It Is Time for
New Tires....................9-53
Winter Tires.....................
9-39
Towing
Recreational Vehicle..........9-72
Towing a Trailer................9-72
Your Vehicle.....................9-72
Traction
Stabilitrak
®System...........8-19
Transmission
Fluid, Automatic................9-12
Fluid, Manual...................9-12
Transmission Operation,
Automatic.......................... 8-5
Transmission Operation,
Manual............................. 8-9
Trip Odometers....................4-13
Turn and Lane-Change
Signals............................. 4-8
Turn Signal/Multifunction
Lever................................ 4-4
INDEX i-9
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