bluetooth SUBARU CROSSTREK 2021 Getting Started Guide

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. Specifications
in this Guide are based on the latest product information available at the time of publication.
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Subaru of America, Inc. is not responsible for typographical errors. Aha
™ is a trademark
of Harman International Industries, Incorporated. Alcantara® is a registered trademark of
Alcantara S.p.A., and Alcantara is produced by the Toray Group. App Store® is a registered
trademark of Apple, Inc. Apple® is a registered trademark of Apple, Inc. Apple CarPlay® is a
registered trademark of Apple, Inc. Android Auto™ is a trademark of Google, LLC. BBS® is a
registered trademark of BBS Kraftahrzeugtechnik, AG. Bluetooth® is a registered trademark of
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is a registered trademark of Harman International Industries, Incorporated. Glympse® is a
registered trademark of Glympse, Inc. Grand Luxe® is a registered trademark of Seiren Co.,
Ltd. HARMAN® is a registered trademark of HARMAN International Industries, Incorporated.
Harman Kardon® is a registered trademark of Harman International Industries, Incorporated.
Quantum logic™ is a trademark of Harman International Industries, Incorporated. HD Radio®
is a registered trademark of iBiquity Digital Corporation. HomeLink® and the HomeLink®
house icon are registered trademarks of Gentex Corporation. iHeartRadio® is a registered
trademark of iHeartMedia, Inc. iPod® is a registered trademark of Apple, Inc. iTunes® is a
registered trademark of Apple, Inc. Magellan® is a registered trademark of MiTAC International
Corporation. Michelin® is a registered trademark of Compagnie Générale des Etablissments
Michelin. Metal-Matrix Diaphragm (MMD®) is a registered trademark of Harman International
Industries, Incorporated. MirrorLink™ is a trademark of Car Connectivity Consortium, LLC.
Pandora® is a registered trademark of Pandora Media, Inc. SACHS® is a registered trademark
of ZF Friedrichshafen AG. Siri® is a registered trademark of Apple, Inc. Smart Way® is a
registered trademark of the U.S. Environmental Protection Agency. Stitcher™ is a trademark of
Stitcher™, Inc. TomTom® is a registered trademark of TomTom International BV. TORSEN LSD®
is a registered trademark of JTEKT TORSEN North America, Inc. SiriusXM® All Access Radio
is a registered trademark of Sirius XM Radio, Inc. SiriusXM Traffic® is a registered trademark
of Sirius XM Radio, Inc. SiriusXM Travel Link® is a registered trademark of SiriusXM Radio, Inc.
Ultrasuede® is a registered trademark of Toray Industries, Inc. Yelp® is a registered trademark of
Yelp, Inc. Ascent, DriverFocus, and StarDrive, are trademarks of Subaru of America, Inc. Added
Security, Crosstrek, Forester, Outback, StarTex and XV Crosstrek are registered trademarks of
Subaru of America, Inc. BRZ, Confidence in Motion, EyeSight, Impreza, Lineartronic, Legacy,
S209, Subaru, SUBARU STARLINK
®, SUBARU BOXER, tS (Design), WRX, STI and X-MODE
are registered trademarks of Subaru Corporation.

CARE AND LIMITATIONS
STEREO CAMERA
PRECAUTIONS..............90
WINDSHIELD GLASS AND
DASHBOARD...............90
FRONT VIEW
CROSSTREK................91
EYESIGHT DISCLAIMER
EYESIGHT®DISCLAIMER.....92
HOW TO APPENDIX
HOW TO OVERVIEW..........93
BLUETOOTH®PAIRING.......94
ANDROID AUTO™..........102
APPLE CARPLAY
®..........105
WI-FI.....................106
MAPS....................109
FIRMWARE AND SOFTWARE
UPDATES.................116
INDEX.....................117
TABLE OF CONTENTS
3

OVERVIEW OF YOUR MULTIMEDIA SYSTEM
SUBARU STARLINK®Multimedia combines the radio along with the ability to connect your
phone* through Bluetooth®to the radio for making calls, sending text messages and
listening to your favorite songs that are on your phone.
* Compatible smartphone and application required. For applications to operate, latest version of each
application required. Data provided by smartphone is displayed on the Touchscreen. Some state laws
prohibit the operation of handheld electronic devices while operating a vehicle. Smartphone apps
should only be launched when vehicle is safely parked. Your wireless carrier’s rates may apply.
Various Systems
Depending on your model and trim level there are several types of SUBARU STARLINK®
Multimedia systems. Some of the functions described in this guide will vary by system.
• 6.5-inch Multimedia
• 6.5-inch Multimedia Plus
• 8.0-inch Multimedia Plus
• 8.0-inch Multimedia Navigation
STARLINK OVERVIEW
47

VOICE RECOGNITION
With SUBARU STARLINK®, simple voice commands can control
features like navigation, entertainment, phone calls, and, on select
models, climate control. A microphone is located in the overhead
console; however, you do not need to speak directly into it to
activate the voice command features.
Visit
www.subaru.com/engineering/starlink/multimedia.htmlfor more
information.
Press the Voice Recognition "talk" button on the steering wheel to
start the voice recognition system. Press and hold the button to
cancel the system.
For help with what features are available with voice recognition, press the "Help" button on
the screen or press the voice recognition button and say "Help".
Tips
The system may not recognize the voice command due to various types of interference.
Some causes for voice command interference are:
• The command is spoken too quickly or at a low or high volume.
• The command is incorrect or unclear.
• The window is open, the climate control system is set on high, or the ventilation is
directed toward the microphone.
• Passengers are talking while the command is spoken.
In some cases, you may not be able to use voice commands if the system cannot properly
recognize the command. For example, the command is incorrect or unclear.
NOTE: The system is designed to recognize a variety of commands, but certain words,
accents or speech patterns may be difficult for the system to recognize.
Google Assistant:May not work with all devices or may not be compatible with the audio
system.
Siri Eyes Free:Press and hold the Voice Recognition Button when your phone is
connected via bluetooth for Siri Eyes Free.
STARLINK OVERVIEW
52

HOME SCREEN ICONS
Phone– Allows you to place and receive calls
and text messages.
Map– Allows you to enter a destination and
have route guidance to get you where you are
going.
Settings– Allows you to change the settings
to your personal choice for select systems
inside the vehicle.
Add Shortcut– Allows you to add icons for
various functions to the home screen.
Apps– Entertainment and convenience applications that can be
used to enhance your driving experience. The apps included are:
MySubaru, Pandora
®, Travel Link®, Android Auto™, SUBARU
STARLINK®, aha™, and Apple Car Play®.
Media– Allows you to play CDs, USB/iPod music, or Bluetooth
®
audio by connecting to the device.
Radio– Allows you to select a station to listen to as well as pause and playback live radio.
REARRANGING ICONS
You can rearrange the icons on the Home Screen when the Home Screen Shortcuts
function is turned on. You can turn on the Home Screen Shortcuts function by selecting
“Settings”, then the “General” tab.
To rearrange icons on the Home Screen:
1. Select and hold the shortcut icon you want to move.
2. Drag the icon to the desired position and release.
3. To delete an icon, drag the icon to the bottom of the screen and release.
Home Screen Icons
STARLINK HOME
54

4. Select a paired phone or pair a new phone
(see page 94 and page 98 in the How To
Appendix). Then select “Next”.
5. Enter a Home Address and Work Address
(if equipped with navigation). Then select
“Next”.
6. Select a Wallpaper then select “Next”.
7. Select “Finish”.
Retrieving a Driver Profile
The system automatically retrieves the profile once you are in your Subaru with the radio
on and your phone’s Bluetooth®active. You can also manually retrieve or change the
profile by following these steps:
1. Press the “Home” button and then select “Settings”.
2. Select “Driver Profile”, select the profile you want to use, and select “Activate”.
DRIVER PROFILE
57

Presets
You can preset 18 stations. Presets can be set
for SiriusXM®, FM, or AM stations, allowing
you to switch among the three with the press
of a single button. To preset a radio station:
1. Tune to the desired channel.
2. Press and hold the desired preset station
button at the bottom of the screen.
MEDIA
Bluetooth®
Your Subaru has Bluetooth®hands-free technology to manage your phone and audio
systems. Bluetooth®-enabled mobile phones link directly through your Touchscreen
automatically once connected. Bluetooth®Hands-free allows you to receive and initiate
calls, or play music directly from your device while keeping it stowed for safety.
For step-by-step instructions on how to pair a Bluetooth
®device to the Touchscreen,
please see page 94 for Android devices or page 98 for Apple devices. A QR code and link
to more information on pairing a Bluetooth
®device can also be found on page 60.
CD(if equipped)
The CD player holds a single disc. To access the CD menu, put a CD in the player or select
the CD icon on the “Media” Screen. Depending on the CD format, the CD album art work
may appear on the Touchscreen.
USB / iPod
You can plug in a USB memory storage device or iPod into the USB ports. This will bring
up the media screen with controls. If using an iPod, make sure to use an Apple certified
cable or MFi certified cable for proper operation.
Aux Input
The Aux jack is a port that allows input from an
audio device such as MP3 players, portable
music players, and iPods. To access the Aux
menu, plug in the device to the Aux jack and
the menu will appear, or select the Aux menu
from the “Media” Screen.
MULTIMEDIA
59

PAIRING A PHONE
To begin using your Bluetooth®Hands-free device you must first
pair your phone with the system. Phone pairing provides access to
the contact list on your phone and allows you to use the voice
recognition system to make and receive calls. The system can also
read incoming text messages, as well as allowing you to reply to
texts or send short messages. The system automatically reconnects
to your Bluetooth
®device and will remember your driver profile.
For instructions on how to pair your phone to the Touchscreen,
see page 94 for Android devices or page 98 for Apple devices.
Visithttps://www.subaru.com/owners/index.htmlfor complete
details on what is available by connecting a phone to the Touchscreen.
MAKING A CALL
You can make a call through voice recognition by
pressing the “Voice Recognition Switch” on the
steering wheel. After pressing the “Voice Recognition
Switch”, wait for the “Voice Guidance” screen to
appear on the Touchscreen and say “Call [name and
phone type]” or “Dial [number]”.
To make a call from the Touchscreen, start by pushing
the “Home” button and then select “Phone”. After the
phone screen displays, select the method you would
like to use to make a call.
• Overview – Allows you to call the last number.
• Favorites – Allows you to place a call to one of your
favorites on your phone.
• Recent – Allows you to call someone that has recently called you or that you called.
• Keypad – Allows you to dial any number you would like.
• Phonebook – Displays the phonebook from your phone.
PHONE
60

TEXT MESSAGES
Received messages can be forwarded from
the connected Bluetooth®phone, enabling
checking and replying using the system. To
use this function, it is necessary to set the
phonebook download function to ON. When a
Short Message Service (SMS)/ Multimedia
Messaging Service (MMS) is received, the
incoming message screen pops up with sound
and is ready to be retrieved using the
Touchscreen. Select “Play” to listen to the message or “View” to see the message on the
screen. This button may not be available if the vehicle is moving.
If there is more than one unread message, a
screen will appear allowing you to either view
your inbox or ignore the message.
Depending on the type of Bluetooth
®phone
connected, received messages may not be
transferred to the message inbox. If the phone
does not support the message function, this
function cannot be used.
Depending on the Bluetooth
®phone type, the screen display may differ, and it may not be
possible to use certain functions.
PHONE
62

SUBARU STARLINK®IN-VEHICLE APPS
SUBARU STARLINK®Multimedia offers advanced connectivity
through Apple CarPlay®, Android Auto™, and Pandora®apps.
Wireless pairing and hands-free smartphone operation allow for
safe and easy connection to your favorite apps and content. You
can access news, navigation, music, podcasts, and more through
the available SUBARU STARLINK
®app.
For a complete list of all the apps available, visit
www.subaru.com/engineering/starlink/multimedia.html.
aha™ by HARMAN
aha is a cloud-based application that connects to the system and
gives you access to your favorite web content safely and easily.
There are thousands of available stations spanning internet radio,
personalized music, audiobooks, Facebook, Twitter, restaurant and
hotel searches, weather and more. For more about aha, visit
www.aharadio.com.
To use the aha application, connect your iPhone or Android device
via Bluetooth
®. When connecting an iPhone or Android device with
the aha application installed, you can control, view, and hear aha
content through the system.
With the 8.0-inch Multimedia Navigation function, you may also display Points Of Interest
(POI) information from the aha application on the map screen and route to these POIs.
Pandora®
Pandora is a free, personalized radio that offers effortless and endless music enjoyment.
To use the Pandora application, first install the Pandora application on your smartphone.
Then connect your iPhone or Android device via Bluetooth
®.
NOTE: Some vehicles might be incompatible with this app depending on difference
between models and software version.
APPS
63