TOYOTA HIGHLANDER 2012 XU40 / 2.G Owners Manual

5
When trouble arises
521
5-1. Essential information
Installing a towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
■To prevent causing serious dama ge to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
STEP1
STEP2

522 5-1. Essential information
Tighten down the towing eyelet
securely using a wheel nut
wrench.STEP3
■Location of the emer gency towing eyelet
P. 540
CAUTION
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.

5
When trouble arises
523
5-1. Essential information
Towing with a sling-type truck
Towing with a wheel lift-type truck
From front (2WD models) Release the parking brake.
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.

524 5-1. Essential information
From front (4WD models)Use a towing dolly under the rear
wheels.
From rear Use a towing dolly under the
front wheels.
NOTICE
■To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent causing serious damage to the transmission (4WD models)
Never tow this vehicle from the front with the rear wheels on the ground.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.

5
When trouble arises
525
5-1. Essential information
Using a flat bed truck
If your Toyota is transported by a
flatbed truck, it should be tied
down at the locations shown in
the illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.

526
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature g auge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor

5
When trouble arises
527
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.Vehicles without smart key systemTurn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with smart key system Turn the “ENGINE START STOP” switch OFF.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fu el pump shut off system stops sup-
plying fuel to the engine.
STEP1
STEP2
STEP1
STEP2

528
5-2. Steps to take in an emergency
If a war ning light tur ns on or a war ning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
*: Parking brake engaged warning buzzer:
A buzzer sounds to indicate that the parking brake is still engaged (with the
vehicle having reached a speed of 3 mph [5 km/h]).
Warning lightWarning light/Details
(U.S.A.)
(Canada) Brake system warning light (warning buzzer)*
• Low brake fluid
• Malfunction in the brake system This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released, the system is operating normally.
Calmly perform the following actions if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.

5
When trouble arises
529
5-2. Steps to take in an emergency
Stop the vehicle immediately.
The following warnings indicate the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected immediately.Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warn ing light (vehicles without
multi-information display) Indicates that the engine oil pressure is too low.
Warning lightWarning light/Details
(U.S.A.)
(Canada) Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
SRS warning light Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system.

530 5-2. Steps to take in an emergency
(U.S.A.)
(Canada) ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system.
Electric power steering warning light Indicates a malfunction in the EPS (Electric Power Steer-
ing) system.
Slip indicator light
Indicates a malfunction in:
• The Enhanced VSC system;
• The TRAC system;
• The hill-start assist control system; or
• The downhill assist control system (4WD models).
(Flashes) Cruise control indicator
light (if equipped)
Indicates a malfunction in the cruise control system.
■ If the malfunction indicator lamp comes on while driving
First check the following:
● Is the fuel tank low or empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after taking several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
Warning lightWarning light/Details