TOYOTA HIGHLANDER 2012 XU40 / 2.G Owners Manual

5
When trouble arises
551
5-2. Steps to take in an emergency
CAUTION
■Using the tire jack
Improper use of the tire jack may lead to death or serious injuries due to
the vehicle suddenly falling off the jack.
●Do not use the tire jack for any pu
rpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes wi th this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not put any part of your body under the vehicle supported by a jack.
●Do not start or run the engine while your vehicle is supported by the
jack.
●Do not raise the vehicle while someone is in it.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a hei ght greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one
working on or near the vehicle will be injured.

552 5-2. Steps to take in an emergency
CAUTION
■Replacing a flat tire
Failure to follow these precautions could cause the wheel nuts to loosen
and the tire to fall off, resulting in death or serious injury.
●Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103
N•m, 10.5 kgf•m) as soon as possible after changing wheels.
●When installing the wheel nuts, be su re to install them with the tapered
ends facing inward. ( P. 491)
■Replacing a flat tire for vehicles with power back door
In cases such as when re placing tires, make sure to turn off the power
back door main switch ( P. 62). Failure to do so may cause the back
door to operate unintentionally if the power back door switch is acciden-
tally touched, resulting in hands and fingers being caught and injured.

5
When trouble arises
553
5-2. Steps to take in an emergency
NOTICE
■Do not drive the vehicle with a flat tire.
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your
Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 480)
■When stowing the flat tire
●Ensure that there is no object caught between the tire and the vehicle
underbody.
●Tighten the spare tire clamp bolt to hold the spare wheel carrier by the
hook securely.

554
5-2. Steps to take in an emergency
If the engine will not star t
If the engine still does not start after following the correct starting
procedure (P. 170, 174) or releasing the steering lock ( P. 172,
175), confirm the fo llowing points.
■The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 170, 174)
● There may be a malfunction in the engine immobilizer system
(if equipped). ( P. 11 3 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 560)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(  P. 555)

5
When trouble arises
555
5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally. Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START ST OP” switch to ACCESSORY
mode.
Push and hold the “ENGINE START STOP” switch about 15
seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 560)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4

556
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles without smart key system: Turn the engine switch
to the “ACC” position.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5

5
When trouble arises
557
5-2. Steps to take in an emergency
If you lose your keys/wireless remote control transmitter
■Keys
New genuine keys can be made by your Toyota dealer.
For vehicles with the smart key system, bring the other key and
the key number stamped on the key number plate.
For vehicles without the smart key system, bring a master key
and the key number stamped on the key number plate.
■ Wireless remote control transm itter (vehicles without smart
key system)
New genuine wireless remote control transmitters can be pur-
chased and programmed by your Toyota dealer. If a wireless
remote control transmitter has been lost, bring the other wireless
remote control transmitter when going to pick up the new trans-
mitter.

558
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors, and mechanical key linked functions
Using the mechanical key (P. 33)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the electronic key and vehicle is inter-
rupted (P. 40) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
engine can be started by following the procedure below.
STEP1
STEP2

5
When trouble arises
559
5-2. Steps to take in an emergency
To change “ENGINE START STOP” switch modes: Within 5
seconds of the buzzer soundin
g, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the sw itch is pressed. (P. 171)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzz er sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE ST ART STOP” switch still cannot be
operated, contact your Toyota dealer.
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery depletes.
(P. 497)
STEP3

560
5-2. Steps to take in an emergency
If the batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle's battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connect the jumper cables.
2.7 L 4-cylinder (1AR-FE) engine
STEP1