TOYOTA HIGHLANDER 2019 Owners Manual (in English)

6418-2. Steps to take in an emergency
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When trouble arises
HIGHLANDER_U
Connect the jumper cables according to the following procedure:
2.7 L 4-cylinder (1AR-FE) engine
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6428-2. Steps to take in an emergency
HIGHLANDER_U
3.5 L V6 (2GR-FKS) engine
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery termi nal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery term i-
nal on the s econd vehicle.
Connect the clamp at the other e nd of the negative cable to a
solid, stationary, unpainted meta llic point away from the battery
and any moving parts, as shown in the illustration.
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6438-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that lev el for approximately 5 minutes to
recharge the batter y of your vehicle.
Vehicles with a smart key syst em: Open and close any of the doo rs
of your vehicle with the engine switch off.
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to the “ON” posit ion, then start the vehicle's engine.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and turn the
engine switch to IGNITION ON mode, then start the vehicle's
engine.
Once the vehicle’s engine has st arted, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at your Toyota
dealer as soon as possible.5
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6448-2. Steps to take in an emergency
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■Starting the engine when t he battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine i s stopped.
(Vehicles with Stop & Start system: except when the engine is s topped by
the Stop & Start system.)
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic .
■ When recharging or replacing the battery
●Vehicles with a smart key system: In some cases, it may not be possible to
unlock the doors using the smart key system when the battery is dis-
charged. Use the wireless remote control or the mechanical key to lock or
unlock the doors.
● Vehicles with a smart key system: The engine may not start on t he first
attempt after the battery has recharged but will start normally after the sec-
ond attempt. This is not a malfunction.
● Vehicles with a smart key system: The engine switch mode is memorized by
the vehicle. When the battery is reconnected, the system will r eturn to the
mode it was in before the battery was discharged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicle with power back door: The power back door must be initi alized.
( P. 694)
● Vehicles with Stop & Start system: After the battery terminals have been dis-
connected then reconnected or the battery has been replaced, th e Stop &
Start system may not automatically stop the engine for approximately 5 to
60 minutes.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long t ime, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ When exchanging the battery (vehicles with Stop & Start system)
Use a genuine battery specifically designed for use with a Stop & Start sys-
tem or equivalent. If an unsupported battery is used, Stop & Start system
functions may be restricted to protect the battery. Also, battery performance
may decrease and the engine may not be able to restart. Contact your Toyota
dealer for details.

6458-2. Steps to take in an emergency
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When trouble arises
HIGHLANDER_U
WARNING
■Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally ignit ing the flam-
mable gas that may be emitted from the battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the in tended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come in to contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open fla me near
the battery.
■ Battery precautions
The battery contains poisonous and corrosive acidic electrolyte , while
related parts contain lead and lead compounds. Observe the foll owing pre-
cautions when handling the battery:
● When working with the battery, always wear safety glasses and t ake care
not to allow any battery fluids (acid) to come into contact wit h skin, clothing
or the vehicle body.
● Do not lean over the battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medica l attention
can be received.
● Always wash your hands after handling the battery support, term inals, and
other battery-related parts.
● Do not allow children near the battery.
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not beco me entan-
gled in the cooling fans or engine drive belt.

6468-2. Steps to take in an emergency
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●The needle of the engine coolant temperature gauge ( P. 9 8 )
enters the red zone or a loss of engine power is experienced. ( For
example, the vehicle speed does not increase.)
● Steam comes out f rom under the hood.
Stop the vehicle in a safe place and turn off the air condition ing sys-
tem, and then stop the engine.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the engine has cooled
down sufficiently, inspect the
hoses and radiator core (radia-
tor) for any leaks. Radiator
Cooling fans
If a large amount of coolant
leaks, immediately contact your
Toyota dealer.
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.Reservoir
“FULL”
“LOW”
Radiator cap
If your vehicle overheats
The following may indicate that your vehicle is overheating.
Correction procedures
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6478-2. Steps to take in an emergency
8
When trouble arises
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Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the engine and turn the air conditioning system on to check
that the radiator cooling fans operate and to check for coolant leaks
from the radiator or hoses.
The fans operate when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fans are operating b y checking the
fan sound and air flow. If it is difficult to check these, turn the air condition-
ing system on and off repeatedly. (The fans may not operate in freezing
temperatures.)
If the fans are not operating:
Stop the engine immediately and contact your Toyota dealer.
If the fans are operating:
Have the vehicle ins pected at the nearest Toyota dealer.
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WARNING
■When inspecting under th e hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the ho od until
the steam has subsided. The engine compartment may be very hot.
● Keep hands and clothing (especially a tie, a scarf or a muffler ) away from
the fans and belts.
● Do not loosen the radiator cap and the coolant reservoir cap wh ile the
engine and radiator are hot.
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6488-2. Steps to take in an emergency
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NOTICE
■When adding engine coolant
Add coolant slowly after the engine has cooled down sufficientl y. Adding
cool coolant to a hot engine too quickly can cause damage to th e engine.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sa nd or dust
etc.).
● Do not use any coolant additive.

6498-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
Stop the engine. Set the parking brake and shift the shift lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheel s
to help provide traction.
Restart the engine.
AWD models: Activate all-wheel drive lock mode. ( P. 3 3 7 )
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, de press the accelerator pedal.
■When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
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6508-2. Steps to take in an emergency
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WARNING
■When attempting to f ree a stuck vehicle
If you choose to push the vehicle back and forth to free it, ma ke sure the
surrounding area is clear to avoid striking other vehicles, obj ects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle t hat may
cause an accident resulting in death or serious injury.
NOTICE
■ To avoid damaging the transmission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are pe rformed,
the vehicle may require towing to be freed.